Basically, everything was advertised as expected so my expectations were managed well re room size (15 square meters). Room was clean and cleaned everyday. Location is very good: near blue bottle coffee (5 minute walk), near the park (5 minute walk), diagonally across Tokyo Midtown, and near the metro station (5 minute walk from roponggi station), Near Don Quixote (10 minute walk). Location very very good. At first I didn't like the thought of the massage chair in the room (as it takes up space in the tiny room) but it was welcomed after going around Tokyo. It relieved aches and pains. Free wifi. As a background re other hotels and resorts we stayed in previously from luxury to budget: Aman Resorts, Ritz Carlton, Armani Hotel, Mandarin Oriental , Shangrila Hotels to mid price chains. Remm was good for a budget option in terms of cleanliness. Of course we don't expect 5 star and luxury service and amenities for the price of Remm.

The elevator kept stopping at the 4th floor (check-in). I dont know reason for this but for sure the is a logical one. Very minor issue. Also no ice dispenser in my floor but again minor. I wish there are options for bigger rooms for 3 people (we traveled as family: grandmother, mom and child) so we had get two rooms while we prefer staying together (even if we have to pay more for one room). We love each other's company.

I stayed here for 11 days and it was comfortable to come back to every day. Within a 10 minute walk or three metro stations. Area is nice with plenty of places to eat. The Tokyo Tower view was amazing to see each day from my room. The skincare packs you can get on the 4th floor are nice. The bathroom setup is nice. The bed was awesome with soft sheets. The massage chair was amazing.

The room is on the smaller side so if you have a larger suitcase you have to keep it closed most of the time. The room was clean but not sparkling, there was stains between the glass panel and the glass base on the desk. Some gunk on the showerhead button to change the water direction/pressure. And black spots on the window curtain in the shower area.

Location pretty strategic, few steps you are already in the subway station. Breakfast was good and the breakfast room is very cozy.

Pretty small room, but that is already normal in Japan.

i think this hotel has everything we needed. family friendly. though we havent tried laundry. but we had a good stay for 3 nights *very near roppongi station and other stations *they answer all our questions *they have a Filipino staff which I like because the communication was easier *they have luggage service where theyll ship for you from tokyo to kyoto which was our next accommodation *the view of tokyo tower superb *water pressure is good *they have their own resto in case you dont want to go out *very near 7 eleven and drugstore *lots of resto downstairs. always busy street even if its midnight. so u are not afraid while walking

we needed to booked 2 rooms bec we are 3. I hope they had connecting rooms also. Also my husband complained about his room bec the smell of the previous person who stayed was still there. our room was very good. nonetheless my husband still want to stay again here

The property was in an excellent location, very near the Roppongi metro station and Mid Tokyo shopping centre that has an upscale delicatessen super market and a variety of food stores in addition to the clothes shops and a wonderful private Museum on the 4th floor as well as the beautiful garden and cooling stream of water which was a welcome feature that could cool you down in the hot august weather. In the same green space exists one of the most wonderfully designed 21_21 Museum by the architect Tadao Ando. Also Tokyo Tower is a mere 15 min walk from the hotel. The hotel room was extremely small. The toilet and shower was ok size and very clean. The room furniture was very outdated and the carpet was a bit dirty, but the bed was very comfortable. There was an ice cube machine on the 5th floor and two bottles of water a day. The reception staff were polite and efficient, but there is hardly a lobby space only few high chairs. The reception was well stocked with toiletries.

Not much space in the room. Lacking a lobby the hotel had a feeling of a capsule apart-hotel.

Really good location just 100 meters from Roppongi Station, but in high floors you cannot hear or be bothered by the hustle and bustle of the city. Great bathroom and free amenities in case you show up directly from Roppongi nightlife.

The room is compact and maybe even small for westerner gaijins like us, but we travelled with hand luggage trolleys only and try to keep our stuff in order, so it was not a problem, but if you show up with two fat suitcases you are in trouble. And please hotel management please put some coat hooks on the wall…

We loved our stay here. The room was a good size. Loved the breakfast yummy. Great location!

Our original room was not cleaned well. We complained and were moved promptly to a spotless room.

Everything was great. Staff were amazing and very helpful. Room had everything we needed and extras. Don’t know if that’s common in Japan hotels but had extra things like different types of chargers in the room, air fresheners, bottled water provided in the room daily, complimentary items for guests like tooth brushes, hair brushes etc. even had hair ties when I couldn’t find mine. They had a shoe horn in the room which I thought was pretty good because I was considering packing my own but decided not to. Very close to Roppongi station which was a bonus, under 1 min walk. Combini stores very close as well as restaurants in the area. Can’t forget the shower! Oh one of the best showers I’ve used, pressure was great.

Very small rooms but not uncommon in Japan. We still managed with our 2 big suitcases.

The view was really amazing, you could see the neighbourhood and the lit up Tokyo Tower looks amazing from bed. Breakfast was good, had a lot of variety on the Japanese style, not so much on western style. The massage chair was ok, but it takes space. The room is quite small (we knew this as it is clearly mentioned in the description), but we did manage to open both our suitcases (we had soft shell ones, so takes less space oepend than hard cases). Due to the large window, the lighting in the morning was great for make-up. They even provided a small make-up mirror which was great!

The elevator stops every time on the 4th floor (where the reception is). Every time!! Going up or down. When we checked in the room and hallways smelled strongly of bleach/cleaning products. Even though it shows that the rooms were cleaned thoroughly, the smell was nauseating, especially since you can not open the window.

The hotel is situated close to 3 metro-station, which comes in handy if you are traveling as a tourist and want to experience some sight-seeing. The rooms offered are very ok if you travel alone. If you are traveling with someone else, it might get a bit tight, but I think that's expectable in tokyo. The breakfast is very good and offers something for most of us I would say.

The massage-seat is not really necessary and just takes away room which you might need for your luggage or so.