The staff were all lovely and tried their hardest to meet any needs we had. They made us feel very valued as guests at the hotel and although there was a language barrier, they used other ways of communication such as a hand-held translation device. They were always very polite, welcoming, patient and friendly. The location was so convenient (only a 2 minute walk from Mejiro station) which was perfect after a full day of walking.

The bed was a bit hard and the room we had was a little bit smaller than what we probably needed however we had many belongings with us (3 suitcases and 1 snowboard). The room size would have been more suitable if we had less luggage but just something to consider if you have a lot of luggage like us!

just 2mins walk from Mejiro station yamanote line. when we arrived, there’s 3 bed set up but we requested to remove the other one so that we have space to move and open our luggages. after removing the 3rd bed, room is spacious. love their bathroom— it’s very spacious too. overall, bedroom is bigger than usual Tokyo hotel room size consider that we are a family of 3. buffet breakfast is good but same variety everyday. no need to bring your toiletries as you can get some near the reception area :) the area is so quiet unlike the shinjuku and shibuya area. few restaurants nearby if you wanna grab some meal. there’s also lawson, familymart and 7/11. my fav is the beauty store beside the hotel. they are selling almost the same items in donki.

Convenience to Mejiro Station is a plus; the property is well run with delightful, kind staff members, who helped me when I had a leg injury and needed to store one bag for a period. The bed was comfortable although rather small for 2. Like many Japanese hotels, the bed was pushed to the wall on one side but we were able to clear enough space for a leg to pass. This is a somewhat older hotel but is reasonably well kept. A nice and generous breakfast can be had for a small daily cost at the Gasto restaurant on the second floor where the food is served by robot driven carts.

The room was smaller than hoped, making for a very tight space for 2 people with a moderate suitcase and small carryon, each. I clumsily stubbed my entire forefoot on a protruding suitcase, as there was no way to move it entirely out of the way while still being able to open it without a hassle. The bathroom is adequate but small. An extra blanket and a few additional soft/fluffy pillows would have been a plus. Also, the front desk is not open 24 hours, so check with the hotel first, if you plan a late evening arrival beyond (I think it was) 10 PM.

Location was excellent. A lot of nearby hole in the wall restaurants and bars for a night cap. It was also very near the train station.

The room was very small. Clean, but difficult to move around for international travelers with huge luggage.

We have booked 3 rooms in this hotel during our japanese sejour. First room, nice large room on the 9th floor. Second room ok, but smaller. Third room, the bed was agaisnt the wall, so one people has to sleep against the wall. Definitly smaller. It was time to leave Japan before to discover the 4th room...

For the breaskfast, there is a partnerwhip with the restaurant on the 1st floor. It is missing fresh products : canned fruit salad, industrial fruit juice, industrial marmelad... The English level is too low for most of the hostesses

Great hotel and amazing location. Very close to Shinjuku, Shibuya and Ikebukuro via the JR Yamanote line. It was nice to return to Mejiro at the end of the day as it's more peaceful. Loved the big bath in our washroom. The pillows were perfect I wish I had them at my home. Room was also really big compared to usual Tokyo size rooms. The hotel staff was amazing, the kind lady at the counter in the morning had such nice energy and we were able to communicate very well using Google Translate and her translator device (due to my lack of Japanese). They were also so kind and allowed us to store our bag with them for a week. Thank you for everything.

Nothing - I liked everything

Location close to JR Mejiro in 2 min and close to all convienient stores and eating places. I chose a room with separate bathroom and toilet which are more roomy and feel compatible to stay for a week. Amenities and coffee and tea packets are available at the front desk.

A little bit hot at room. It was not easy to control a room temperature. The information maps are available but these are not obvious to find. If the front desk had told us when we checked in that would have been very useful. That's a shame that we found these info on the last day.

Tiny room but enough for Tokyo stay as all you do is clean yourself and sleep in your room. Magnificent to have an amenity free shop at the reception, you can get anything from different types of tea, coffee and matcha to face cleaning supplies and other toiletries. Most amazing was the bath salts, an excellent product after a long day walking in Tokyo. Also a nice breakfast was included.

Carpeted room and not superclean (door to bathroom for example)

Strategic location, staff is very friendly, room is clean and breakfast is included. Nearby JR station within walking distance. Easily accessed convenient store, bakery, bank, post office, Isetan, pharmacy, Starbucks and etc. Furthermore, this is a children friendly hotel, they provide free toys for children and provide children jinbei sleepwear.

No parking lot

superb location, it’s on the Yamanote Line (green JR line) which is in the same subway line as Shibuya, Yoyogi, Ikebukuro, Ueno and Harajuku. the hotel is also 2 minutes walk away from Mejiro Station and it’s on the same side so there’s no need to cross the street. there are lots of convenience stores, restaurants, massage places and shops nearby. there’s also a supermarket few blocks away. staff were really kind, helpful and friendly. the wifi was really good too - both in the lobby and the hotel room. you can chose whether you want no cleaning, eco cleaning or full clean service everyday. but they definitely make sure to clean your room every 3 days. they have a laundry area in the basement which was very convenient for us. shampoo, conditioner, body wash and many more are all provided as well as night wear. you can ask for a new pair of nightwear every night so no need to bring pyjamas. overall, we really had an amazing stay at this hotel and will definitely stay again when we visit Tokyo!

it’s not a big deal but would appreciate if I didn’t have to pay to watch some movies or youtube on the tv