The rooms were spacious and clean. They have onsen/ spa and steam room. Very close to Toyama JR station and Dentetsu-Toyama station (for those going to the Alpine route) right beside each other. Also nearby are malls and food establishments.

No Coin Laundry. They only have hotel laundry service which is too expensive. Ex. Coin laundry (wash + dry = 500 yen) but with Hilton it is around 500 yen more or less for 1 piece of shirt. There is an OLD and over used coin laundry around the corner but the machines were dirty and just too old and rusty. We ended up walking at least 600 meters one way just to get to a clean coin laundry named ＷＡＳＨハウス 牛島パークウエスト店 on google map. Also, unlike APA hotel, Hilton will not leave Or give daily amenities by your door the next day (for those who dont want room cleaning)(ex. New towels, yukata, tea, coffee, toothpaste,etc) otherwise you have to call and ask or turn ON the sign by the door for daily cleaning.

Breakfast was great, with plenty of options and friendly staff. Toyama water dispenser near our room was a great also and convenient. Public bath, by appointment, was a very nice option after a long day out. Hotel is at a great location, just 5 min walk from the train stations, making travels to Kurobe Gorge and Tateyama for the Alpine Route very convenient.

We had a bit of a wait checking in.

Very new and clean hotel. Room is very comfortable. Good faciilities including onsen and gym. Buffet breakfast has both western and japanese options. The front desk staff Ami Koizumi helped to recommend a restaurant for dinner and it was very good. The staff were all well trained and very welcoming. We really enjoyed our stay there.

It was snowing badly when we arrived. So the short distance from train station to the hotel under heavy snow was not pleasant.

Very clean, nice design, friendly staff, excellent breakfast, comfortable beds, spacious rooms, very good location, near many transportation means, very nice baths on the 4th floor, echo effect in the shower room, tasty drinking water.

Nice to have: more space (shelves) for clothes, more amenities such as face cream, make-up cleansing oil etc. The room had some touch control panels which were not working very well.

Overall the facilites met my expectation.

The staff at the conceige asked for my credit card despite my payment was to pay vai Booking.com directly. The staff swiped my credit card 3 times. I kept asking her why but she just briefly said its for testing n refused to explain further. She did not bother to show me the print outs to ensure nothing was charged to my credit card or at least tear the paper slips to show transactios were void. I left the counter worrying.....

good location and easy to excess to most of the tourist spots. Food around this hotel is nice only some food stalls are super famous until we need to visit 3 times than managed to get it.

This is a warm winter. No chance to see any snow on the top of Murodo. Try next time .

Everything was great. Very clean. King room was of reasonable size and I liked the option to have shower only without a tub. Perfect location -- close to Toyama station, a Lawson downstairs. Breakfast was decent with a mix of local and western choices; and the staff was very friendly!

Very new and clean. Super convenient for train station. Comfortable beds.

The light on the AC wall unit was too bright at night. Booking.com said there was a sofa bed in the room, as we booked for three, but there wasn't so we had to pay 3780 yen more to get a second bed. Therefore, the room cost too much for our quick overnight stay in Toyama.

Very easy walk from both train stations, bus and tram stops. Great Indian restaurant closeby and the laundromat near to it was very good! Room was big and comfortable for 3 people. Good vegetarian options for breakfast including egg station. Tip: international tourists get 2 tram ride tickets free per person.

The room is clean and spacious. The location is also very convenient.

The staffs are a bit arrogant and rude. And there is no microwave in the hotel. Very inconvenient.