Onsen was relaxing and spacious, the mikan juice was delicious at the breakfast buffet. Enjoyed the icecreams after the onsen. Close to wakayama castle and train station. Laundry available.

Lounge facilities after the onsen were smaller than other dormy inn locations. Buffet breakfast had less selections than other dormy inn locations.

Excellent choice of food for breakfast,especially if you like Japanese style…and fish.They even had fried whale meat on the menu. Free noodle service between 9.30 - 11.00 pm Beautiful onsen baths…the TV in the room will tell you how busy the baths are so that you can plan to go at a quieter time if you wish! An easy 5 minute walk from Wakayama station.

Only 1 big bath towel in the room…which you to take with you when you go to the big baths on the 2nd floor. Nowhere to hang the towel in the toilet/shower area.

We were pleasantly surprised with the generosity of the hotel. Their onsen opens up until late night and they also offer freeramen meal and popsicles at night. Not to mention, their room is spacious and well-maintained. Convenient location near the station too is another plus. Am still surprised why is this not a four star hotel.

Perhaps a little nitpick but the parking slots are limited for the hotel. Be prepared to park outside for those with a car

The room though small was well designed, no wasted space. The room was designed with the customer in mind in terms of placement of lights, hanging/placement of towels, good no. of hangers. Same for the shower/toilet. We had two big suitcases. Able to fully open one; semi open the 2nd one. Freebies like onsen, noodles for supper, popsicle, yakult were much appreciated. Room was quiet despite facing the main road.

Only a single pillow for each guest and it’s too flat for my my comfort 😅.

I loved the breakfast, all those little bowls of seaweed/veg/raw salmon mixtures, healthy and interesting! They also offered Western food. Every night at 9:30 they provide free ramen which is really good. Apparently, the founder felt sorry for traveling businessmen with nowhere to go at night, no one to talk to, so he served them ramen to get them out of their rooms!

No bathtub! As Americans we're too shy to use the onsen , our bad.

An amazing gem of a hotel! Room is very clean, comes with a free snack and water. The ambience of the onsen was very calming. Provides free ice-creams, probiotic drinks, ramen supper and massage chair - all free! Wakayama station is about 400m away.

The automatic light sensor in the room goes off very quickly. Using the sink in the morning/evening is quite frustrating as it keeps going off.

Convenient location with only about 5 mins walk from Wakayama station. We arrived late at night but just in time for free ramen, which was nice and warm us up. The room size was compact but tidy and clean. There're also pyjamas available, which is thoughtful. The facilities on the second floor was also nice. We regretted that we didn't use the onsen. The massage chair was so relaxing after a long day. We also love free Yakult available in front of the onsen in the morning.

The room and the double bed was a bit small but understandable.

It’s our second stay and the reason why we came back here is that we were very satisfied with the hotel on our first stay. So,having the onsen and massage chair was a deciding factor. Also a delicious breakfast every morning and a comfortable bed are important to us. The location is also great, so close to the train station and shops.

Can not think of anything.

Comfortable, spacious and clean room and hotel overall, just a few minutes' walk from Wakayama station. Staff was friendly and helpful. I spent only one night here with a late-ish arrival and early check-out but enjoyed my short stay very much.

I couldn't figure out the air conditioning - some instructions would be helpful! My room was close to the elevator and through the door I could hear the piano music that was played in front of the elevators, so sound proofing in the doors could be better. Otherwise nothing I didn't like.

the sento (public bath) was absolutely lush. breakfast was Japanese style which takes a bit of getting used to but the quality was the best we encountered on our trip. Staff were lovely and helpful and the whole place just has a nice chill slightly scandi vibe. Bear in mind the town isn't much but it's a great base for exploring the nakasendo trail

the town isn't a feature honestly but the hotel can hardly be blamed for that