Parking - so limited Swimming Pool - extremely not suitable for kids below 12 years old. Too dangerous :( Breakfast - not many choices of food. I stayed 3 days, everyday almost same menu

The bed and the water pressure and temperature was great. The pillows were not too floppy and gave me a good night's rest for sure.

That the hiardryer was stuck to the wall instead of being portable. There wasn't any hand soap provided. the soundproofing is not very good as you would be able to hear the people in nearby rooms through the window and the swimming pool if they are very loud.

Parking lot provided is so limited so hotel guests have to find their own parking lot and pay according to local rate. And it is better to upload Penang parking apps, make your parking payment a lot easier. If you want to go find the parking book , please find it in 7e. Other place, don't provide it. Parking payment is from 8am to 6pm

I love the room. The price is worth the room.in fact to me the price is cheap because I got 2 big beds. So comfortable and the room had window. I can see Komtar from the window. Near Pelita Nasi Kandar restaurant, walking distance. And a lot of shops in front the hotel.

The room was clean, the staffs were polite, and the location was okay. The food too was sufficient, but not amazing. There was so few parking, however (probably because we were there during non-peak holiday) we managed to get a parking.

The price. You can get better value with the same price everywhere else. But not the fault of the hotel, it's just Penang.

It is within walking distance to get around in search of meals. Budget hotel so not much of high expectations. The breakfast spread is not much but the chicken porridge is the best!

The air con in the room is not cooling. Esp with such hot weather we can still feel the heat & uncomfortable in the room.

The hotel area is conveniently accessible.

The air conditioner in the family room on the 3rd floor (room 318) isn’t working properly. I’ve contacted the technician, but the issue remains unresolved.

Great location, close to the street food stalls and a 10-15 minute walk to Komtar Tower.

Rooms were fairly basic, but comfortable. Parking is extremely limited so if going there on a weekend get there early to secure a parking spot.The swimming pool is quite small but OK for young children.

i got 305/306 room was nice and clean and i req for maintenance he act fast ...Thanks for that

Will like to comment regarding the reception view and environment was like a cheap staf hotel. Dear hotel Management pls look in to it..... I Request for 2 Queen Size Bed in a room but i did not get as what i book it but i get connection room and for parking is was hard to get because they have limited parking slot for in house guest

Good space

Limited parking

Cleaness and good water pressure

Don't have breakfast and limited of parking space