The hotel is located in a quiet gated community surrounded by relatively wealthy residential spaces. I loved almost everything about it. The common spaces are clean and well-maintained. The rooms themselves were clean, spacious, and very comfortable with all of the amenities you could possibly need. They had all new decor and modern designs, including new bedding and bathrooms/showers. Outside of the room, my next favorite thing was the gym. They have a fully equipped gym with all of the machines and free-weights you need to get a FULL workout!! If I was staying in Prishtina any longer, I would have stayed here just for this, lol! Lastly, the staff was very helpful and friendly every time I interacted with them. They really made all of us feel welcomed and I appreciated that.

It is not in the downtown central area and is a bit far from that, so if being in the center of all the action and noise is important to you, this may be an issue.

A bit outside the city in a particularly quiet location with many restaurants and cafes nearby. Very spacious, modern and super clean rooms. Wonderful breakfast! Great pool. The staff was extremely courteous and super reliable and understanding in the arrangement in advance. A big thank you to Blerina!

There is really nothing that could be done better.

Very lovely staff, super friendly and accommodating. The hotel is located 15 min drive from Prishtina City, in a private residence called Marigona. Beautiful restaurants and cafes right outside the hotel which were very modern, as well as a supermarket for any essentials. The spa facilities were great and most of the time it was quiet. High quality lounge and restaurant within the hotel also. We thoroughly enjoyed our stay and the staff’s friendliness and professionalism was a big factor.

Not much a deal breaker, but the mini fridge was not working and they said this was common in some rooms within the hotel.

Helpful reception staff. Comfortable rooms

I didn’t like the fact that after hours I had to wait a long time for somebody to open the gate of the car park. I’ve stayed here a few times before. However, for this one reason I will not stay at this hotel again

I loved it! I come to Prishtina quite often from Tirana and I always go to the same hotel, closer to center. I was just curious to try Sheraton Four Points to my friends' objection, because of its location, which is in Marigona, an upscale neighborhood 15-20 minutes drive from where my business is located. I don't regret my choice, because everything about this hotel felt so right with me: The interiors, the lighting, the comfort and comodity it provided; it had such a great mood and very relaxing. The staff was really nice and I really enjoyed my breakfast omelette, although I wouldn't mind if there was a wider choice of nuts and seeds for us health freaks:). In general, it was a great stay and I will definitely come back.

Staff was fabulous! Bed was very comfy! Coffee was the best! I would recommend this hotel - not only was the staff friendly, but very accommodating and efficient with my requests. They remembered my name at all interactions, which was great touch! Thank you!

Absolutely nothing!

I stayed 5 nights there and I got a room with a small window. the light was on during my paperwork because it was the darkest room I ever had. all other things were perfect!

The hotel rooms were clean and comfortable. The soaps and towels in the bathroom were of quality. The staff was exceptionally kind, hard-working, and willing to help!”

Everything was perfect

The room was very good apart from one of the towels being dirty. The staff were pleasant and the swimming pool and hot tub area were excellent.

The Wifi doesent work well, it required one to 'forget network' frequently and still would be semi-unreliable.

Very nice furnished hotel, with elegant and warm atmosphere. Excellent breakfast. Very comfortable room with all needs (even equipment for ironing). Parking with availability of electric plug for cars free of charge