Actually, the room is beyond my expectations. I look for a queen bed and only the studio room available that time and i choose for it. In the website it does not explain details about the room. I don't expect the bathtub, big room and the big sofa. Yes it's worth my money, because if the room is at a five star hotel, maybe it will charge more than myr 700+ but i just pay myr 500+ to enjoy the amenities. The cleanliness of the room is tip top. I really did a great job to survey the reviews from google.

Great location. Very convenient to get to shopping centres and eating places. Room was peaceful. Checking in was smooth and hassle-free. Security was good.

Minor issues like one of the ceiling lights not working, and some water constantly flowing from the cistern into the toilet bowl, resulting in waste of water for the hotel. The latter seems to occur for previous stays too. Thus it could be that many rooms are having the same problems. It will be helpful if someone is assigned to check the rooms regularly for such issues.

1. Daily housekeeping and making up of room. No issues with it. 2. Toilet/Bathroom is bright and spacious. 3. Room is quiet with a good view. 4. Aircon is cold. 5. Security is very good. When using the lift, need to first scan the room card in order to access the level of the room. There is always some staff/ security personnel at the glass entrance of the hotel. 6. Overall the hotel is in a decent state of upkeep.

1. Internet access through the Wi-fi can be intermittent. Sometimes there is only Wi-fi signal but no internet. 2. A couple of the LED downlights not working. 3. Circuit-breaker box makes very loud clacking noises at times. It also makes similar noises when the card is removed from the slot while leaving the room.

I had the pleasure of being assisted by Priya and Pakia at the front desk during my stay, and their service was outstanding. Both of them greeted me with warm smiles and provided excellent assistance throughout my check-in process. Their professionalism and friendly demeanor truly enhanced my experience at the hotel. Kudos to Priya and Pakia for their exceptional customer service!

Unfortunately, my recent stay at the hotel was marred by discomfort due to the poor quality of the bed. The springs in the bed caused significant body ache, something I've never experienced before at this establishment. It's disappointing that such a fundamental aspect of a hotel room was not up to par. I hope the management takes note of this issue and takes steps to ensure future guests have a more comfortable stay. Regrettably, my experience with the buffet breakfast at the hotel fell short of expectations as the food was served cold especially the (fried kuehtiaw, fried rice). The chef refused to make an egg omelet when my wife asked for as he says the ingredients has finished but other guest able to get the same dish?

The location and environment of the apartment is good. It's very quiet and the scenery is also beautiful. The rooms are very comfortable and the scenery from the balcony is very nice.

The water heater isn't good, it's usable but not up to satisfaction. The cooking equipment is also not 100% equipped, the place could use a skillet, a thong and a few ladles. The door knob of 1 of the doors came off with children inside and we had to call the staff to fix it. There are a lot of bugs in the balcony at night, so that's off limets after 7pm.

The room is clean and the staff are polite. The location is centralised. Lots of good eating places around the hotel.

Disappointment 😥 😔 Breakfast is too crowded. I came with the breakfast provided. However, due to the crowd and the poor service of the staff, I decided to give it a miss though I stayed there for two nights. Owing to the number of tourists, no one answered to my enquiry. So sad....

The room was clean and comfortable and the view overlooking the mountains were great. The room service was excellent and the food we ordered was delicious and value for money.

The international breakfast buffet was a great disappointment as the choice was very limited and most of the hot food were only lukewarm. Definitely NOT value for money. Also, the loud music from some pub across the road was deafening and lasted till the wee hours of the morning. Perhaps soundproofing the windows may help?

This hotel is in the best location in Ipoh, close to dining, shopping everything. Rooms were huge and they upgraded our friend to the Junior suite. Breakfast was good, enough choice to keep everyone happy.rooms were exceptionally clean.

Mattress could had been a little softer or perhaps a mattress topper would have helped as mattress definitely to the “firm” .

During the checking in on 21/09/2024, I was served by your staff, Serene. She was very presentable, polite and fullfill my request. She was very kind and wished me with a good smile. I would like to thank her hospitality with a memorable smile. Did not have breakfast. We went out for breakfast.

The view was splendid and the air con was cool. My 2 other friends loved it.

Location is central.Comfortable stay with 2 big shopping mall within walking distance.Hotel has reasonably-priced food.Staff respect our privacy.

A security guard acted as if he was a receptionist during midnight when I asked about the wifi.He said no connection because of the just concluded rain.But as I kept trying to connect,I finally managed to get connected on my own.He talked only,but never offer to help tap handphone for me.