Very central to two major shopping centre, but the Empire Hotel shopping was very convenient through the hotel, we did t need to go out far for food, cafe and drinks with the supermarket at the shopping complex. The staff was very helpful with assisting taxi back to airport.

Building needs maintenance regarding wear and tear, shower could do with shower curtain, but overall we were very comfortable in our room. Love the view in our room 602, atmosphere in the hotel and decor looks great, food was great for bfast, if you needed something the staff was available and happy to see to it, in one incident there was no butter left and I only said oh I can’t have my toasted bread with Kaya but the staff made an effort to get me a small amount, which I was touch by it.

I booked family room. The bed and facilities provided is great. The location is very strategic and walking distance to shopping mall, so resourceful. Do look in to your room cleanliness.

Only the cleanliness of the hotel.

the room is huge, i wasn’t expecting that. location is good, there’s a train station nearby about 7 mins walk. the hotel is link with a mall - i like that! Alot of nice cafes and eateries too at the mall.

The breakfast was a little disappointment though.. Not much choice, the spread was not appealing and doesn’t taste so good. U can skip paying breakfast at the hotel, just go to the cafes that downstairs at the mall..

Good, friendly & supportive staff from Lobby, security personel and house keeping

Some small issue but the staff help me with everything they can to solve it. That i should give Empire Staffs both hand thumbs up. Thank you very much. I appreciate it.

Room was very spacious and with very comfortable bed.

Breakfast was limited but reasonable. Dinner was very good with a wide variety of items though a bit pricy. It would have been perfect if the toiletries included items like: tooth paste, tooth brush, comb cotton buds, sanitory bags.

The staff was friendly. Its a quiet hotel at the lobby. Just a floor away from the Empire Mall and we like the area it has Subang Parade Mall just across the street and AEON Mall and a walking distance to the mosque.

Our stay had a problem in the morning with a clogged up toilet bowl. Bathroom easily gets wet.

Good location in a shopping mall. Polite and humble staff service, very clean and comfortable stay , fast check in and out. Room design is contemporary,and breakfast is not much choice but fine for us. Definitely will be back again.

There is nothing to be disappointed

On top of an small mall, free parking easy access to the motorway, good size room.

Breakfast was OK, but the staff were a bit out of their depth, every time I arrived for Breakfast there was not much left , I had to keep asking to get some fresh food for US, I never saw anyone supervising the restaurant.

Room was big enough for the 3 of us. Loved the rain shower. Room was generally clean.

The breakfast was disappointing, both in quality and spread. Booking.com didn't offer me a package without breakfast. Only found out upon checking-in that all facilities require additional charges. Misleading information at Booking.com

Great location next to a good shopping mall with many great food choices, close enough to the city centre but not to close. Will use this hotel again for KL trips.

My room was a little noisy at peak traffic hours, but only at peak hours, get a room at the front as there is less noise.