Overall everything is very beautiful. I was very impressed when I see the lobby, hallway and the room. The room is very comfy, especially the lazy sofa (?). Wifi was given during check in, the internet was good. The staffs were very helpful. I called to request some cutlery and for a trolley. Both request waa granted right away. Love the hospitality. The location is great too. There are convenient stores near the hotel, so easy to buy stuffs we want. There are also many good restaurants nearby. Can order foodpanda without waiting for too long.

The toilet and shower room that I got was a bit poorly maintained. Looks a bit dirty, broken tile in some places. Not very bad, but I would expect better from a hotel of this level. One of the elevators was also seems like it is poorly maintained. It gives a weird sound and shakes a bit it kinda scary. We need to pay the parking per entry. I don’t mind the fee because it’s not that expensive. However I think it’s a bit unacceptable for a hotel of this level for not being able to provide a free parking space for the guest.

The room was as described, and everything functioned well. Whatever amenities needed was provided in the room, i.e. an iron, a robe, and even a coffee machine (nice touch!).The variety of food for breakfast was good, although no different between the days I was there. The Club Lounge was excellent, offering evening tea/cocktails and a nice respite after a full day of work outside, with a nice ambience.

The facilities seemed a little dated but still well maintained. There bidet wasn't functioning well and could not be used without creating a huge leak.

The hotel was great. The location of the hotel being outside the city meant we where close to friends and family. We hired two adjoining rooms, so the kids where separate from us but linked. So really easy to be together. The rooms where spacious and very clean. The swimming pool was great, the staff at the hotel were friendly and very helpful. The food at the hotel was great and easily accessible from room service to the restaurants. The breakfast was very good with a variety mixed dishes. The beds and rooms where very clean, comfortable and a pleasure to be in. I will definitely stay hear again in the future. Top top hotel. Thanks for all your service and help over Christmas and the new year everyone. X

The only thing I have to complain about was, the staff where just too nice!!

The beds are comfy and the room is spacious.

Well it looks like it's been quite a while since the hotel did their renovation.. the room and the common area looks old and been there for ages.. there is a bit of a smell in the toilets and one can hear the water flows inside or down below the WC occasionally, and what's worst you can hear the outside the room very clearly which in other means people out there can hear me very clearly as well..

We stayed twice as we were really comfortable here. Hôtel has maintained its grand old elegance. A little dated but full of character. The smell when you enter is fresh and inviting. The staff were super helpful The room was spacious with very comfy beds, great shower/ hot water, cool aircon and fresh linen

Some of the rooms a bit musty smelling - wish they could copy the lobby aroma in the rooms :)

Cozy bedroom and quiet environment (away from traffic)

Some events on 17th November 2023 and suddenly the hotel lobby filled with Guests, Police Officers and Security Guards. Worse case was when the parkings were full and disallowed for entry (even with parking space) and we had to park our car at Lake View Club. Then we waited until 8pm to retrieve our car and park again at Dorsett. Nothing informed by the Hotel and Nil information on the parking fee reimbursement. Indeed RM5 parking fee was petty but RM5 was a day of in house parking rate by Dorsett and we had to bear RM5 (lake view parking below 5 hours) plus the inconvenience to guests to park our cars again (after 8pm)

Location and easy access to car park. Rooms in new wing are nicer compared to the old wing, as mentioned by some of our friends who were there at the same time.

Maintenance check between guests was not done so shower head sliding down the pole and slightly unhinged wardrobe doors was an issue we had to live with. Room had particles of dust visible despite being cleaned daily. Needed a good spring cleaning.

Location , the view, the comfortable beds,, the helpful staff.

Minor maintenance issues e.g Toilet not flushing well, bathroom door difficult to close, some lights not working.

Staff were friendly and service was good

When the parking was full, I was told to go to Lake view parking - later I discovered there was another parking area before the main parking area. It was so hot to walk from the lake view area and I also had to pay more too for parking there Also it was not properly explained that I ought to have come in to the counter each time before I go out, in order for me to get a $5.00 concession - so I ended up paying $10 for each exit instead of $5 Would have loved to be able to order cocktails from the bar up to my room I found the carpets were not that well vacuumed. My room was cleaned daily but I doubt the floor was vacuumed.

A prominent hotel in the residential area of Subang Jaya known for hosting weddings, conferences and corporate events. close proximity to medical centre and local commercial centres. Classic aesthetic hotel deco giving a nostalgic vibe. Reasonable room rates.

No lift from the underground carpark to lobby. TV outdated model. obsolete switches in rooms which no longer function.bed mattresses are too soft and sunken. Aircond system needs upgrade.