It’s very nice hotel with a super convenient location just next door to Pavilion mall, Bukit Bintang station and tons of restaurants and cafes. Room is clean and comfortable, shower and AC works great. They provide 24 hours check in service, which is amazing if you have a late evening flight. I had a Deluxe room with a window, so was nice to wake up with a view. And they do have kettle and tab with drinking, so can do your coffee in the morning

Well, I know it’s basically nothing to do with a hotel itself, but it’s zero soundproof in the rooms. Had neighbors, who decided to have some very loud horizontal fun at 3 am at Sunday night( which is not the crime, but😅), so it was like they did it in my bed. Was very intense especially in case of early morning flight)

Everything is a brand new The hotel lobby small but nice with their sofa and lighting u gonna like it 😊 The room decoration simple but modern so pretty Helpful staff

The hotel room didnt provide the hair dryer. Only a few carpark provided like 4-5 cars. Need to park at somewhere else or along side of the roads.

I will say the hotel owners put a lot of effort into the property. The lobby and rooms are beautifully decorated for a 2-star hotel for me. Appreciate they allowed us to early check in as we arrive in the morning, the front desk is very helpful and friendy. Just for the management to know, this is what made me to adjust the rating from 9 to 10. :)) The bed, air conditioning, and water heater are in good condition. I am happy to see the working table, mini refrigrator, wardrobe in the room. They also provided normal hair dryer in the bathroom, a set of standard toiletry amenities, disposable slippers and drinking water in the room. We are not very picky person about cleanliness so the room seems clean for us.

The shower drain is not draining as efficiently as it should, causing some water to accumulate. It would be beneficial to have it checked regulary. Tips: For those really need a quiet room, I can tell the room is not well soundproofed, as I can hear when the staff cleaning the next room or other guest pass by the corridor, for us is acceptable as we stay during weekday and quite lucky we do not have noisy neighbor during our stay.

I stayed there for only one night but it was very good. I requested an early checkin for an extra charge and was accomodated promptly. When I arrived, checkin was smooth, staff corteous, everything was efficiently done. The room's clean, spacious, and oh the shower! I love the shower! And the location is very accessible and convenient given the price range for this hotel. Consider it a good deal right at the beating center of Kuala Lumpur.

I think my only concern was their internet connection. There's erratic wifi during my stay and also the wifi is shared (no inroom wifi) so I get little to no wifi because I was billeted on the upper floor and far from the reception area where the connection was strong.

The location was excellent. It's all walking distance to all the bukit bintang landmarks. Closest LRT station is 10mins walk away. Bed is comfortable, room is spacious.

The drainage system in the toilet is giving out some unpleasant smell. The exhaust fan in the washroom is not working but unable to fully eliminate the smell. I just close the door, and it didn't come out to the bedroom

Went there with a friend to attend the countdown party at The Exchange TRX. It was very very near, about 5 min walk away and I was so glad to have secured a room there during the busy time. The room was just right for two pax, got the twin room but the bed was bigger than a normal single bed. Also, it was nice of the staff to ask and offer us space at the rooftop to watch the fireworks.

The room was very stuffy upon entry as the aircon took quite some time to cool down. There were about three mosquitoes in the room but none of us got bitten thank goodness. Not really a bad point but just wanted to put out there that if The Exchange TRX has events going outdoor, it will be quite noisy as you can hear the sound from the room. The soundcheck on new year's eve lasted till a few minutes before midnight.

THE PURPOSE WAS TO SPEND TIME WITH FAMILY & EXPLORE NEW PLACE & FOOD HUNTING. WANT TO AVOID TRAFFIC JAMM, MY DECISION TO STAYCATION IN AMAN HOTEL WAS VERY WORTH IT BECAUSE JUST CROSS THE ROAD TO REACH TUN RAZAK EXCHANGE (TRX). ALSO HAVE FEW OTHER MALL / CONVENIENCE SHOP NEARBY. WOULD LIKE STAY AGAIN HERE NEXT TIME. NEVERTHELES NEED EXTRA CAREFULL WHEN TO CROSS THE ROAD, BECAUSE NO ZEBRA CROSSING / TRAFFIC LIGHT CROSSING (JUNIOR SUITE)..OPSS THERE'S MORE..THE MATRESS, PILLOW & AIR COND WAS AWSOME!

ONE THAT UPSET ME IS THERE ARE NO PARKING SPACE FOR THE CUSTOMERS BUT LUCKILY THERE IS PRIVATE PARKING SPACE JUST BEHIND THE HOTEL. THE RISK IS CUSTOMER NEED TO STOP BY THE ROAD TO DROP OFF LUGGAGE. MAYBE HOTEL REPS SHOULD HELP LOOK AFTER THE TRAFFIC OR HELP CUSTOMER TO OFFLOAD BAGS FROM THE CAR. ITS QUITE DANGEROUS FOR THOSE WHO HAVE SMALL KIDS IF THEY DROP THEM BY THE ROAD. ALSO THE ROOM A BIT SMELLY NEED TO SPRAY AIR FRESHNER AFTER HOUSE KEEPING TO MAKE NEXT CUSTOMER COMFORT.

It's a good and clean hotel. However, the price is a little more as compared to the services provided. But In short, it's good value for money as the staff is cooperative and pays respect to the guests

Nothing was there to be unliked as such. However, they can provide a little lower rate to attract customers.

Everything is so nice and well maintained. It was a very good place to stay and it’s 3 minutes walk to Exchange TRX.

The location. But it’s inevitable. I would suggest tourist or anyone who stays there to go back hotel before 10:30 because it’s quite dark there when I stayed. And there’s a lot of working immigrants.

A beautiful brand new hotel in a fantastic location! Staff were so helpful and welcoming, and the room and facilities were perfect. We booked for 2 nights and ended up staying for a week! The best hotel we have stayed in in Malaysia.