We had a complimentary upgrade to a bigger room due to our length of stay. Bed was comfy and room was super clean. The location was very good and only 5 min walk to the new mall TRX. Walking to pavilion was also easy abt 8min. Staff were kind and polite. We were offered a vip area at higher floor for breakfast when we asked for a better table. It was amazing! Peaceful and the spread was just nice and we love the little nasi lemak bungkus! So authentic and fragrant. Memorable stay!

The breakfast area is small and can be quite noisy.the check out time is strict and immediately our room card became invalid for lift and it was auto done without notice.

Our stay at the Capri by Fraser, Bukit Bintang was wonderful! We were delighted from the first moment we walked up to the front desk and were warmly greeted by front desk staff! The property itself was perfectly located. Bukit Bintang is at the heart of the best shopping and restaurants in KL, and close to the major tourist attractions. Our room was spacious, well equipped, and included a kitchenette. The beds were very comfortable! But what continued to impress us was the fact all the staff - most especially the front desk and concierge staff - continually went above and beyond to make certain were had all that we needed and were comfortable in their hotel. They truly were service and guest oriented for which we were grateful! Management clearly hires employees that understand how to deliver a quality guest experience!

Breaksfast is amazing. So many choices , fresh eggs made. cheeses, yogurt.... theres simply everything you can think of.

nothing

My family and I thoroughly enjoyed our stay and absolutely loved the room. We were delighted when the receptionist graciously upgraded us from a Studio Executive King to a Studio Premier on the top floor. The breathtaking views from the room truly elevated our experience. We also made full use of the hotel’s fantastic facilities, including the well-equipped gym, fun-filled games room, refreshing swimming pool, and the modern, efficient digital parking space. Additionally, the hotel’s prime location, just a 10-minute walk to the vibrant Bukit Bintang area, added incredible convenience to our trip.

Excellent location for shopping addicts and city-breakers (5 to 15 minutes walk from the city’s biggest malls), exceptional view on KL’s numerous and breathtaking skyscrapers, very spacious room (40m2 minimum), very clean bedroom/bathroom linen, modern amenities (rooftop infinity pool, sauna, arcade room, self service laundry, ionic hair dryer, etc), helpful staff (special thanks to the French speaking attendant from the breakfast service and the concierge who arranged a smooth airport transfer for the check-out).

I think they randomly gave us a free room upgrade to a One Bedroom Executive for our wedding anniversary which was well-appreciated :) The hotel is walking distance to all the good food in Bukit Bintang. Room was clean, spacious and good vibes for a couple. There was a microwave to reheat any takeaway food and the fridge was big and included a freezer. We slept very comfortably here.

The parking is a bit tedious to get your car in and out with the car lift. We ended up preferring to walk to nearby places most of the time. Personally would prefer a spray instead of bidet for the toilet bowl, it would be much better for personal hygiene and convenience.

Spacious room with a kitchenette and a big bathroom. Very friendly staff. The pool area offers amazing views. Great location in the lively Bukit Bintang neighborhood, many places are in walking distance. MRT stations Bukit Bintang and Tun Razak Exchange can both be reached in about 10 minutes. Since our flight home was late in the evening, we could store our luggage at the hotel and even take a quick shower at the pool/gym locker before leaving for the airport.

Nothing major, just a few minor things. It would be nice if the pool could stay open a bit longer than 9pm in the evening. Breakfast at the hotel was good, but the restaurant gets very busy.

Capri by Fraser in Bukit Bintang - is a new hotel and everything there is shiny and clean. Super comfortable bed and great design overall. As a residence hotel, it has a well equipped little kitchenette (no cooker, microwave only) and a sink with an attached water filter, which is great, no need to think of buying drinking water. Big bathroom, super shower and good spa products. Less than 5 minutes walk to the Pavillion shopping mall and 15 to Petronas Twins

In our room which was the corner studio twin, there was a weird structure, probably a pillar or something like that behind the TV, and it stole about 15% of the room space. Without it, it would have been absolutely perfect.

* Given the price, the hotel services and facilities were terrific. * The hotel is safe and secure, the reception operates 24/7 - also there is a concierge that takes care of luggages and taxi booking, etc. * The staff were accommodating and polite. * The breakfast was various, good quality, and enough. * The neighbourhood is safe and clean. There are several large malls (TRX, Pavilion, Time square) and restaurants in walking distance. * They upgraded us to executive suite for free. * The room was spacious, had a tall ceiling, and was bright, and clean. The beds are very comfortable. The shower was great (no bathtub).

We booked transportation to airport upon our checkout. The taxi was safe, quick, trusted and on-time; although it was a bit over priced (150 MYR) - comparable to around 80 MYR that Grab charges.

Capri by Fraser Hotel in Kuala Lumpur provided a comfortable and convenient stay, with modern amenities, spacious rooms, friendly service, and a central location, making it a great choice for a hassle-free experience in the city as it is close to so many places. Walking distance of one of the biggest mall. They have a gaming room attached to where the laundry is, with arcade style gaming machine and a small room with PS5s. The roof top pool was amazing! I'd go down to the corner street shops which opens up early to have some breakfast!

Everything was great but the coffee machine kept breaking every morning we were there and kept running out of milk, however when this was brought up with a staff member there were happy to help and fix it.