The location of the property was very strategic. Just 10 minutes walk to Pavillion Mall. A lot of eateries nearby and also convenience store. The room was spacious for family of 3. The staff are nice people and very welcoming. We received 2 welcome drinks. The fact they provide extra amenities for children was really thoughtful of the hotel which they provide in a separate welcoming package.

The internet wifi was really poor in terms of its connectivity. The hotel location is strategic which smacks right in the middle of the city which also translates to heavy traffic around the hotel area. So getting around in grab or car will be a bit troublesome. So most of the time you have to walk trying to avoid being stuck in the jam. Every time they do housekeeping of the room they always end up providing only one bath towel. So i have to always call the room service to provide extra bath towel which should be given after each room housekeeping. The elevator waiting time can also be a bit slow. We had free breakfast in our booking, the breakfast choices were rather disappointing given the standard of the hotel.

A brand new 5 stars hotel with perfect location and very nice helpful staff. Room was big with amazing city view from the 7th floor. Thanks a lot and I really liked your welcome & hospitality. Special thanks to Artiqa, reception and restaurant staff.

Excellent revamped hotel Staff very professional Bilqis at breakfast as well as the other lady was very hospitable we had to depart at 2am on saturday 30th december 2023 - the hotel provided a takeaway breakfast and the concierge was very very helpful in getting a taxi for us - I must thank the fort desk that was on duty at 2am on the 30th december

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Top rated hotels which I have been stayed. The staff are very helpfull and kindfull, cleaning is good, breakfast tasty with a variety off food, very comfortable hotel, you can smell a nice air spray everywhere. Room is big with modern furnature.

Nothing🙂Overall design and beauty of smell as well comfortable and big room. Location is nearby every place you came to visit.

Excellent location and friendly staff.

A higher floor room not available due to maintenance. Room service poor, as our meal was poor quality or delivered not as advertised or requested.. For example nasi Goreng ordered but nasi Lemak delivered.

Great location in the heart of Bukit Bintang, street food markets on the door step and easy tourist sites nearby. The staff were really helpful and responsive to our asks. Double Room was very spacious and good size bathroom and toilet with a nice city view. Good Breakfast spread with western dishes and local options, with changes daily. Nice gym and general facilities. We would happily stay again.

Slight grievance was getting toilet paper restock took longer than expected, it was hard to get a hold of reception from the bedroom. Cleaning in general each day could've been better especially around the bathroom and sink. Although not the hotels fault there was construction work obstructing access from the side of the hotel and often Grab drivers would miss the side access.

The location in Bukit Bintang was ideal, as it was close to many of the things we wanted to do. There were many malls like the Pavilion, grocery stores, and 7-11s within walking distance. Tourist areas like Merdeka Square, Central Market, and KLCC were a short ride away. All the hotel staff were very nice and helpful from the reception and security guards to the restaurant and housekeeping staff. I also enjoyed the food at the restaurants, from the breakfast buffets and the executive lunch specials to the food ordered via room service. I didn't get to use the pool, as it was raining every few hours, but I liked the pool area. I also liked the cosy gym that was open 24 hours a day.

The rooms need to be cleaned a little more thoroughly, as there was a layer of dust on the counters. But the housekeeping staff were very nice and helpful; they always attended to all our requests.

The Hotel Royal Signature has the perfect location for our needs. As we have been to KL many times we don’t go for the sightseeing, we go to relax, eat and drink. The hotel is a 2 minute walk to Jalan Alor and a 10-15 minute walk to Changkat Bukit Bintang where there are numerous bars and restaurants to choose from. There is an excellent Chicken Rice shop and also a trusted money changer on Bukit Bintang and within 5 mins walk. We stayed for 8 nights and had a superior room with breakfast on the 16th floor. From check-in to check out the staff were very friendly and helpful. We had no complaints about our room, there was enough storage and we could also get access to Netflix. There is filtered water available in the bathroom, 2 bottles of bottled water each day, a can of Coke and a can of juice provided free daily in the mini bar, kettle, Nespresso machine, safe, and toiletries. As we had to check out at 6.30 am the hotel provided us with breakfast boxes (salad and meat croissants, sweet pastries, banana and juice bottles). Our daughter also stayed at this hotel, and she did have some problems with the air conditioner not working properly, however, they moved her to a different room (twice) without any problems. She especially wanted to thank Brendan and Eryka at reception who personally made sure the air conditioning was working in her last room. Breakfast was a buffet style, with all the usual offerings. There was always enough food, even when very busy, and very very tasty. We would like to make special mention of Chef Mohd Shafeeq Shahrom Nuwi, who looked after us every day with smoked salmon, and all the other staff who assisted us.

The pool area is excellent, if you enjoy the sunshine, as it is mostly full sun all day. There are two small problems with the pool area, there are only 7 sun lounges, for a hotel with over 400 rooms. Having said that, we went everyday after breakfast and always managed to have a sun lounge. The other problem is the sun lounges themselves, yes they are modern and pleasing to the eye and shaped in a leaf pattern but not practical or comfortable. You cannot move any part to allow you to sit up and read (nor watch children in the pool if required), and they have a bar through the middle which makes them very uncomfortable. They need to invest in some more lounges of standard design.

Love everything about this hotel. Staff, food, room all were good. Will stay here again when I'm back in Kuala Lumpur

Room was not soundproof. Can hear people walking, talking, baby crying. And there's renovation going on during our stay.

Beautiful room, spacious and with everything you need. Employees were incredibly helpful and friendly all the time. Very good value for money throughout the hotel. Loved the café in the lobby. Pool bar was a nice place to relax and unwind. Great view of one of the tallest buildings on earth. Next to a lot of food and shopping options and not too far from the city center (walking distance).

The only thing that we noticed were stains on a lot of the surfaces in the room. The duvet cover had old stains (even yellowish ones), the carpet had stains, even the bathroom floor. Everything has been cleaned, nothing smelled and nothing looked like a fresh stain, but still... maybe one or the other duvet cover at least should be replaced.