For the price paid, it exceed our expectation. The mattresses are great, room is clean, location is great, check in & out services are smooth (though can be clearer & quicker) and safe environment. With 2 young children, we appreciate a smart TV with access to YouTube for kids that can keep them entertained at night. Thank you and look forward to be back whenever we visit Mersing.

Customer service can be inconsistent with different shift of staff. It will be best if each staff is trained and practice good hospitality that can ease checking in & out. The toilet condition can be improved and lighting in the room can be brighter.

i barely know malaysian standards and won't apply western ones. so, from a backpackers viee with an overnight stay for reaching a ferry: nice stay, everything was there - soft big towel, free water, comfy beds, ac, hot shower... and they care, it was clean and well prepared. totally fine and recommendable (i paid 85rm for a double room).

only one power socket far from bed. only warm/hot water - i needed a colder shower. but no real complaints here :D no alcohol allowed in the room :/

Location was great..supermarket, restaurants are all in walking distance..it is very near to the market jetty and you'll be able to see the boats..nice place to stay and worth the price. If you need to go to the harbour for island hopping activity, it is better to drive there because by walking it will be tiring as it takes 15mins to walk..

Good location - close to bus terminal and walkable to Mersing jetty. Shopping Center just around the corner for groceries/clothing/household needs. Comfortable beds and air conditioning worked well. Family suite was spacious.

The bathroom could use a deep clean of the tiles/grout. Otherwise, room was clean and comfortable.

Housekeeping done good job. Toilet is clean. Bedsheets is clean. Floor is clean. Staying hotel, cleanliness is the most important. Cleanliness makes comfortable. Although facilities is simple, but to stay a night to sleep no too much requirements. I feel good to stay here.

Lobby abit dark, the first sight to walk in feeling not that good. TV no channels programme except TV3.

Nice hosts who let us keep our luggage there for the day. A good place to stay while waiting for the ferry or for an island hopping day. Good price and close to thw bus station, and only a 10 min walk to the ferry.

The location very close to the town, the room and toilet is clean and the staffs are friendly. The front view of the hotel is calming i.e. river with boats and fishing jetties. Restaurant just at the ground floor of the hotel.

Great location. Yummy prata stall right next to hotel. Basic facilities, good enough for a nights rest. Beds are comfortable. Cleanliness is acceptable. Will stay again if heading that area

Great location. In front of river with great view.

No lif but still ok since it's only 2 floors building. Lantai toilet agak licin.

Everything is good..have space for solat..good view..good place..even have restaurant at morning till 4pm.

Restaurant for dinner need to go outsite.