All of the staff did a great job! When I was there, I had a great view on room 306. The room was very clean, the air-conditioning and water heater works, big space for one room and etc. There have a comfort sofa on their lobby and I sat there for a couples of minutes before I go to my room at night. The location are very good, you can go to Q-bistro or Hj. Tapah when you feel hungry at night, they open 24 hours, 7-eleven and the location is very safe to stay.

Nothing.

Bed. Environment. Air cond.

1. Cleanliness. Noticed Dirty bathroom! Not clean before check in. Water drain very slow. And the shower holder not in a proper condition,water flow too much from the pipe makes me worried. Worried if get letric shot because letric supplied through to use the shower! ***Need management concern and attention on this. . 2. Service/reception counter staff need more presentable as Enclave Hotel staff, knowledgeable with customer service skills, energetic and active. 3. Welcoming guests with smiley face no matter what races the guests.

The location convenience to food and supplies outlets. For the price, they provided the basic needs well enough. Pleasantly surprised they provided dental kit, shower cap, hair dryer, water heater with mug and packet coffee and bottled water in the room. The front office staff were very polite. Well lit corridors and quite a few cctv in common areas. Felt safe.

I booked a windowless room. The paint on the wall was chipped and the colour was dull. Almost felt like staying in a store room. But since only stayed for the night, so not an issue. The towels were very well used that they looked greyish, should change them.

The receptionist are very professional. Very good environment. A lot of convenience nearby

Difficult to find parking spot just to get too the hotel. No parking provided by the hotel. Need to get whichever open parking nearest to the hotel or what was available even behind the hotel. Hotel need to provide parking fee free for their customers . Either provide coupon or card that stated we are customers of the hotel.

Hotel near with great facilities like grocery shops, a lot of restaurant and food choice, pharmacies, clinics. All of them are walking distance. Room quit spacious and clean. A/C are already open upon arrival make us more comfortable.

Bathroom cleanliness 5/10, there are mold on the wall and floor. Price a little bit pricey for this room.

The hotel lies in the middle of the town with grocery stores and restaurants within walking distance. The room was fairly large and the front desk staff was friendly and helpful.

The bathroom needs a thorough clean-up. The bedding seems a bit too soft for me. Open parking space for vehicles available nearby but quite a distance away. Paid parking space around the hotel were always occupied 24 hours, unless you are very lucky.

very strategic location, convenience to access for food and others

all are good, buy your staf a little bit not friendly... see me and my husband like we are doing something bad.. its because we only check in for 2 people? hurmm.. dont judge people easily.. not every person check in there doing unmorally.

We got problem with the TV. But the staffs are really helpful n diligently helping out to sort out the problem. Very satisfied with the service. Location is perfect especially if u have something to do in PutraJaya. So many restaurants n even got stationery shop which provide printing n photocopy service. Very convenient as if u forgot to print out any documentation for ur interviews or meetings.

Nothing much. Everything is ok. Just that have to wait for the 3pm check in time.

Close to Putrajaya city, have lots of choices of food joints just walking distance away. Have lift which make it easy to access the room from the lobby

The aircond louvers were not functioning - not a big deal anyway

A lot of restaurants available surrounding the hotel and it was walking distance

1. Ants in the hotel room 2. No dustbin in the toilet 3. Television not functioning properly 4. The iron is quite in bad shape, risks of burning