I had a wonderful stay at Swing & Pillows - Apple Hotel Shah Alam. The room was clean, comfortable, and well-maintained, offering everything I needed for a relaxing stay. The location is excellent, with easy access to local attractions and dining options. A special mention to Amir at the reception—he truly went above and beyond to make my stay memorable. From the moment I checked in, he was incredibly welcoming, friendly, and attentive. He provided clear directions, helped with my requests promptly, and ensured everything was in order throughout my stay. His professionalism and genuine care for guests stood out and made a significant positive impression. I highly recommend this hotel to anyone visiting Shah Alam and would definitely return for another stay. Thank you, Amir, and the entire team, for the exceptional hospitality

I recently stayed at Swing & Pillows - Apple Hotel Shah Alam for a business getaway, and my experience was quite mixed, leading me to settle on a eight-star rating. Pros: Location: The hotel is conveniently located near popular shops such as 7-eleven & food courts, making it easy to explore the area. Public transport access and parking options are also available. Cleanliness: The room was clean and tidy upon arrival, which is always a plus. The housekeeping staff did a commendable job during my stay. Amenities: The hotel offered several amenities that were nice to have, including free Wi-Fi, dental amenities. The breakfast options were decent, with a good assortment of pastries, fruits, and cereals. Cons: Room Size: While the room was clean, I found it to be a bit cramped for my liking. There wasn’t much space to move around, and storage options were limited. Noise Level: The soundproofing could be improved. I could hear noise from the hallway and neighboring rooms, which sometimes disturbed my sleep. Customer Service: The receptionist went another level of hospitality when i forgot my keycard inside the room, he took a while to answer the phone but did helped solve the issue. Kudos for that. In summary, Swing & Pillows - Apple Hotel Shah Alam is a decent choice for travelers looking for budget-friendly options in a good location. While it has its strengths, there are definitely areas that could use improvement. If you are looking for a basic place to stay without expecting luxury, this hotel might suit your needs.

toilet cleanliness can be improved, wood floor bit dirty.

I had a fantastic two-night stay at this hotel, and the service provided by the receptionist, Amir, was exceptional. From the moment we arrived, Amir was welcoming, attentive, and went above and beyond to ensure our stay was comfortable. He assisted with all our requests promptly and made the check-in and check-out process smooth and hassle-free. Amir’s professionalism and warm demeanor truly enhanced our overall experience. I highly recommend this hotel, and I appreciate the excellent service from Amir. Thank you for making our stay so enjoyable!

You'll love Swing & Pillows Apple Hotel Shah Alam for its perfect blend of comfort, convenience, and affordability. From the moment you step in, the warm hospitality and modern facilities create a welcoming atmosphere. Ideal for family getaways, while the cozy shared lounge and TV area offer relaxation after a day of exploring. With complimentary Wi-Fi, express check-in/out, and luggage storage, everything is hassle-free. Plus, the convenient location and complimentary parking make exploring Shah Alam a breeze. Whether it's the comfortable rooms, delicious dining options, or attentive staff, every aspect ensures a delightful stay.

Clean and comfy, there is drinking water, coffee, tea & kettle in the room. Sheets and towel are clean. Toothbrush kit provided. Central location in Shah Alam near to most major landmarks. McD & Mamak is nearby walking distance, friendly staff.

Take note there’s no frontline staff on duty between 2am-10am so you can’t enter the hotel at those hours, the housekeeping staff start work at 8am onwards but there’s no guarantee they will hear the doorbell as they may not be stationed at the front desk.

The lobby decoration was simple and nice. The hotel is clean despite some old furniture. The staff is also very helpful. Overall, a great experience staying here and i think for those looking for a budget hotel for your short stay in Shah Alam can consider this hotel.

I guess the hanging area for clothes is not suitable bcs it is located right above the beverage shelf so it is quite difficult to hang clothes. Maybe can try to relocate it or add another hanging area.

Room is spacious for two people, quiet area, walking distance to Mcdonal. Hotel staff Mr Amir and Mr Khurram is helpful and friendly. Tips, hairdryer is upon request. Overall good value for money.

Can easily hear noise when people speak at the corridor or close the door too hard, but this did not disturb my sleep because I am deep sleeper.

The beds were very clean and comfortable. What I loved the most were the pillows - they were soft and we got two pillows each! Really gave the name a justice 😁

It would be nice if we would get an iron in the room, it was a bit of a hassle to go out of the room just to iron our clothes.

Maybe some facility need to put inside the room like table, and small freezer for room type Queen Standard Room... anyway, i am always verify the water pipe... the quantity waters was good and satisfy to shower...futhermore, the room sound proof is good... overall, this hotel is better condition to stay.

Nothing.

Love the hotel lobby aesthetic ,room very clean and the TV can watch YouTube which is very good,there's also laundry service at lobby,for first time user sign in with email it's actually free (with the laundry system),strategic location,around rm7-10 grab to icity/ aeon mall👍🏻staff good