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8.3

2,768 reviews

Best Western i-City Shah Alam

Best Western i-City Shah Alam

A-Gf-01, No. 6 Persiaran Multimedia, Shah Alam, 40000, Malaysia

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Sun deck

Best Western i-City Shah Alam

Welcome to the Best Western i-City Shah Alam, where adventure meets relaxation in the heart of Malaysia! Located just 3.5mi from the vibrant city center of Shah Alam, this 3-star gem serves as the perfect launching pad for your exploration. With prices starting from just $44, you can kick back and enjoy a plethora of features that’ll make your stay one for the books. Imagine sipping coffee on the sun deck or playing in the nearby water park—it's like having your cake and eating it too!

This hotel isn't just any ordinary place to rest your head; it’s bursting with amenities and fun! Dive into complimentary Wi-Fi for seamless planning, enjoy the delicious breakfast every morning, and unwind at the fitness center that’ll keep you feeling fresh. Kids are especially catered to with a delightful buffet, while adults can savor meals at the on-site restaurant or make use of the room service when lounging in your air-conditioned oasis. Don’t feel like going out? No problem—kick back in the garden or explore the nearby attractions with the ease of our airport shuttle services (extra charges may apply).

With rave reviews from 2,768 satisfied guests, the Best Western i-City Shah Alam has earned a reputation as a home away from home! Enjoy free on-site parking and access to meeting and banquet facilities if you're traveling for business. Wheelchair accessibility ensures every guest can enjoy their stay to the fullest. With a friendly 24-hour front desk to assist you, you'll find that comfort and convenience are just part of the package. Come join the fun and create unforgettable memories at this marvelous hotel!

When you step into the Best Western i-City Shah Alam, you’re entering a world filled with culinary delights at The View Cafe! This vibrant on-site restaurant offers a deliciously diverse menu that caters to everyone’s taste buds. Whether you're craving heartwarming local dishes, mouthwatering seafood, or savory steakhouse meals, you’ll find an inviting ambiance that’s perfect for families, romantic dinners, or a casual catch-up with friends. Enjoy a traditional dining experience paired with modern flavors in a family-friendly setting—every meal is infused with love and creativity!

But wait, there's more! Your fun doesn’t stop after breakfast; the hotel is nestled near exhilarating attractions that’ll leave you buzzing with excitement! Dive into a splashy adventure at the nearby water park, where both kids and adults can frolic in refreshing pools and thrilling slides. For those looking to explore the cultural heart of Shah Alam, several notable landmarks are just a stone's throw away, making day trips a breeze. When the sun sets, wind down at the cozy garden, perfect for stargazing or enjoying a good book from the comfort of your hotel.

With payment options that are hassle-free—only credit cards accepted for your convenience—you can indulge in your stay without worrying about cash. The friendly 24-hour front desk staff will be at your service, ensuring your every request is met with a warm smile. You’ll feel like a part of the family here, which is why so many travelers keep coming back. At Best Western i-City Shah Alam, you are not just booking a room; you’re signing up for an experience filled with joy, relaxation, and plenty of Instagram-worthy moments. Get ready to make unforgettable memories!

Closest airports

Sultan Abdul Aziz Shah Airport

6.3mi

Kuala Lumpur International Airport

27mi

Most popular amenities

Free parking

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Sun deck

Private entrance

Parking On Site

24-hour front desk

Kitchen

Non-smoking rooms

Wheelchair accessible

Kitchenware

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

View

Bidet

Rooms

Show 11 photos

Suite, Smoking Allowed

1 King Size Bed

375 sqft

Smoking allowed

Kitchen

Microwave

Minibar

Flat-screen TV

x8

+

x5

More details

Featuring a private entrance, this air-conditioned suite consists of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The suite provides a mini-bar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Show 13 photos

Deluxe, 2 Single, Smoking Allowed

2 Twin Beds

260 sqft

Smoking allowed

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a mini-bar and a tea and coffee maker. The unit offers 2 beds.

Show 10 photos

Suite, King

1 King Size Bed

375 sqft

Smoking not allowed

Kitchen

Microwave

Minibar

Flat-screen TV

x8

+

x5

More details

Featuring a private entrance, this air-conditioned suite consists of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The suite provides a mini-bar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Show 13 photos

Deluxe, King, Smoking Allowed

1 King Size Bed

260 sqft

Smoking allowed

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, a mini-bar and a tea and coffee maker. The unit has 1 bed.

Deluxe - Free Waterpark Entrance in Best Western i-City Shah Alam

Show 9 photos

Deluxe, Queen/Twin

2 Twin Beds

1 Queen Size Bed

260 sqft

Smoking not allowed

Private Bathroom

View

Private entrance

Minibar

+

More details

Welcome to our Deluxe Twin room with free waterpark entrance, perfect for 2 adults and 1 child. Enjoy a comfortable stay in a 258 sqft room with air conditioning, a private bathroom, and beautiful views.

Superior Room - Free Waterpark Entrance in Best Western i-City Shah Alam

Show 7 photos

Superior, Queen/Twin

2 Twin Beds

1 Queen Size Bed

205 sqft

Smoking not allowed

Private Bathroom

View

Private entrance

Minibar

+

More details

Indulge in our cozy Superior Room with free waterpark access, featuring 2 twin beds and 1 queen size bed. Enjoy stunning views, air conditioning, and free toiletries in this stylish space.

Deluxe - Free Waterpark Entrance in Best Western i-City Shah Alam

Show 9 photos

Deluxe, 2 Twin

2 Twin Beds

1 Queen Size Bed

260 sqft

Smoking not allowed

Private Bathroom

View

Private entrance

Minibar

x4

+

x3

More details

Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, a mini-bar and a tea and coffee maker. The unit has 2 beds.

Show 4 photos

Superior, Queen, Shower Only

1 Queen Size Bed

Smoking not allowed

Minibar

Refrigerator

Non-smoking rooms

+

More details

1 Queen Bed, Superior Room, Non-Smoking, In-Room Movies, Mini Bar, Shower Only, Safe

Show 4 photos

Deluxe, King, Smoking Allowed, Shower Only

1 King Size Bed

345 sqft

Smoking allowed

Shower

x4

+

x3

More details

1 King Bed Deluxe Smoking Room In-Room Movies Mini Bar Shower Only Safe is 344 square feet and includes a king-size bed 150-183 width.

I-Suite - Free Waterpark Entrance in Best Western i-City Shah Alam

Show 14 photos

Suite

1 Double Bed

375 sqft

Smoking not allowed

Kitchen

Private Bathroom

View

Kitchenware

x8

+

x5

More details

Suite With Double Bed

Show 4 photos

Deluxe, King, Shower Only

1 King Size Bed

Smoking not allowed

Minibar

Refrigerator

Non-smoking rooms

+

More details

1 King Bed, Deluxe, Non-Smoking, In-Room Movies, Mini Bar, Shower Only, Safe

Superior Room - Free Waterpark Entrance in Best Western i-City Shah Alam

Show 7 photos

Superior, 2 Twin

2 Twin Beds

1 Queen Size Bed

205 sqft

Smoking not allowed

Private Bathroom

View

Private entrance

Minibar

+

More details

Guest reviews

8.3

2,768 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇲🇾

Siti

9.1

May 2023

Variety choices for breakfast . Delicious. The room & toilet are very clean. The receptionist is very polite. He fulfilled my request to get adjoining rooms for my family.

No ironing tools in the room. You need to ask or request during check in.

🇲🇾

Nurul

8.2

January 2024

Travel with 1 kid. Choose this hotel because it is reasonably priced during the school break and offers a complimentary waterpark ticket. The best part is that the waterpark and night time I-City amusement park are easily accessible, just a short stroll from the hotel. Free parking. The room is good enough for my needs, but the pillow is not comfortable/cozy. The toilet is clean. TV channels are varied and have choices for kids. Breakfast is good and have choice for my kid like waffle, pancake & cereal. It is recommended to stay with your kids. The staff is very helpful and friendly!

🇲🇾

Siti

8.2

March 2023

Staff was nice and friendly! Food was a lot spicy and some were frozen during sahur time but when I complained, the next day was getting better. Thirdly, in a theme park, such a great choice!! But get prepared to spend a lot on their games since it is really an attraction and fun!

Only Parking issue. Stayed for four days with the car, and was told only during check out to give the T&G card to ensure refund on car park charges during the stay, but only last day car park charges were refunded. The previous charges when in and out were charged and borne by us. For two days in a row RM20 losses were borne by us.

🇲🇾

John

8.2

January 2024

Strategic location to the waterpark and i-city attractions. Acceptable price for the service provided. Room I was provided had a great view. My go to place when I bring my family to have fun at i-city.

Breakfast could be better. Not terrible but not great either. Offers huge round tables which limits the number of seating (unless table is shared among more than 1 group). Omelette and noodle station not manned during my visit. Slightly below average choices of food.

🇲🇾

Nor

9.1

May 2023

Love its ambient, food and surrounding. The staff also friendly. Once check in, a chinese guy staff was really helpful, then when check out a Sabah guy staff also very polite and helpful. Its breakfast is the best. I recommend others to book with breakfast, plus its time for breakfast is until 10.30am, which is longer than other hotels that I have been to. For parking, it is free, the hotel will stamp entry ticket to get free parking, please ask them if you want to know about it, don't simply judge and say there is no free parking. Thanks for a good experience. Surely I love to repeat this staycation.

Can offer buffet dinner with less pricy as a package. Please renovate shower wall or change its color to upgrade, so it will look new and clean.

🇲🇾

Ellysa

10

August 2023

The front desk was friendly. We booked 6 rooms for our family staycation. Requested that the rooms to be near to each other and we got all rooms on the same floor. Requested all rooms to have view of i-city and we got 4 rooms with the view which we were grateful. What we like most was the free tickets to the i-city water world (the kids were vey happy - the hotel provide 2 day access) and the variety of buffet breakfast which was delicious!

The building seems old, but with what we paid, we are satisfied with this hotel.

🇲🇾

Saadiah

8.2

December 2022

Got free parking

None

🇲🇾

Othman

9.1

August 2023

Check in was fast and efficient. Room is clean and tidy Bedding clean & comfortable. TV programs and signal good. Breakfast was good and quite many choices for the price paid Parking is easy & ample. Staffs were friendly and courteous

The view from room 901. You can only see the roof of shop lots and nearby houses. The bath towels do need to be replaced soon,

🇲🇾

Ms

9.1

November 2022

1) location was very strategic. near Central Icity..just 5-7mins walking distance. 2) breakfast was good. 3) room comfortable. tv channel was good. the aircond just nice..not to cold..they provide slippers too. 4) the toilet also nice. complete amenities. toothbrush, soap, etc..hairdryer function very well. 5) iron & ironboard just outside the rooms and there are few of it, so no need to hustle with other guest. 5) the lobby is clean. the staff very friendly. got very nice little cafe. 6) easy access to parking.

1) shower.its hard to get the warm temperature. either its too hot or too cold. i dont know the other rooms la..but mine work like that maybe management can do something bout it.

🇲🇾

Nashiruddin

10

July 2023

Had a problem with my booking but Amir assist me for my booking confirmation and hes very attentive about it . During check in we were greeted by ashraf and he was so nice and informative about our room and the facilities in the hotel . Till the end we were greeted by chen for breakfast and check out . Soo far the staff there was soo nice which made the day soo special for us family

The towels were grey but luckily we had our own i hope this can be improved

Points of Interest Around Best Western i-City Shah Alam

Airports

Sultan Abdul Aziz Shah Airport

6.3mi

Kuala Lumpur International Airport

27mi

Restaurants

The View Cafe

Cuisines

  • American
  • French
  • Korean
  • Seafood
  • Steakhouse
  • Local
  • Asian
  • GrillBbq

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Amenities of Best Western i-City Shah Alam

Free parking

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Sun deck

Private entrance

Parking On Site

24-hour front desk

Kitchen

Non-smoking rooms

Wheelchair accessible

Kitchenware

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

View

Bidet

Stay rules - Best Western i-City Shah Alam

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Best Western i-City Shah Alam

What are the check-in and check-out times at Best Western i-City Shah Alam?

The check-in time at Best Western i-City Shah Alam is 02:00 PM and check-out is at 12:00 PM.

Does Best Western i-City Shah Alam provide parking options?

Yes, parking is available at Best Western i-City Shah Alam and it is free. The hotel offers on-site public parking, and no reservation is necessary to use the parking facilities.

What are the rates at Best Western i-City Shah Alam?

At Best Western i-City Shah Alam, prices have a starting point of $44. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.

What types of rooms does Best Western i-City Shah Alam offer?

At Best Western i-City Shah Alam, rooms range from Deluxe to Suites, with occupancy for 2 adults and 1 child. Smoking is not allowed in any rooms, and bed options include King, Queen, and Twin, with room sizes ranging from 205 to 377 sqft. Rooms designated with "Free Waterpark Entrance" include additional perks such as access to the waterpark.

What is there to do in Best Western i-City Shah Alam?

Guests at the Best Western i-City Shah Alam can enjoy a variety of leisure amenities during their stay. They can spend time at the water park, relax at the sun deck or garden, work out at the fitness center, or dine at the on-site restaurant, The View Cafe. The restaurant offers a range of cuisines including American, French, Korean, Seafood, Steakhouse, Local, Asian, and Grill BBQ, catering to different preferences. With a family-friendly ambiance and modern or romantic settings, guests can enjoy a memorable dining experience. Additionally, amenities such as kid-friendly buffet, kids' meals, and non-smoking rooms ensure a comfortable and enjoyable stay for families with children.

Does Best Western i-City Shah Alam feature its own restaurants?

Yes, the hotel has a restaurant on-site called The View Cafe. It offers a variety of cuisines including American, French, Korean, Seafood, Steakhouse, Local, Asian, and Grill BBQ. The ambiances include FamilyFriendly, Traditional, Modern, and Romantic.

Can I use my credit card at Best Western i-City Shah Alam?

No, you cannot use cash at Best Western i-City Shah Alam. The accepted payment methods at the hotel are American Express, Mastercard, Visa, and JCB.