Call for great rates
+1-833-728-20412,768 reviews
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$44A-Gf-01, No. 6 Persiaran Multimedia, Shah Alam, 40000, Malaysia
Reservations:
+1-833-728-20412,768 reviews
1/35
Free parking
Restaurant
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Sun deck
Welcome to the Best Western i-City Shah Alam, where adventure meets relaxation in the heart of Malaysia! Located just 3.5mi from the vibrant city center of Shah Alam, this 3-star gem serves as the perfect launching pad for your exploration. With prices starting from just $44, you can kick back and enjoy a plethora of features that’ll make your stay one for the books. Imagine sipping coffee on the sun deck or playing in the nearby water park—it's like having your cake and eating it too!
This hotel isn't just any ordinary place to rest your head; it’s bursting with amenities and fun! Dive into complimentary Wi-Fi for seamless planning, enjoy the delicious breakfast every morning, and unwind at the fitness center that’ll keep you feeling fresh. Kids are especially catered to with a delightful buffet, while adults can savor meals at the on-site restaurant or make use of the room service when lounging in your air-conditioned oasis. Don’t feel like going out? No problem—kick back in the garden or explore the nearby attractions with the ease of our airport shuttle services (extra charges may apply).
With rave reviews from 2,768 satisfied guests, the Best Western i-City Shah Alam has earned a reputation as a home away from home! Enjoy free on-site parking and access to meeting and banquet facilities if you're traveling for business. Wheelchair accessibility ensures every guest can enjoy their stay to the fullest. With a friendly 24-hour front desk to assist you, you'll find that comfort and convenience are just part of the package. Come join the fun and create unforgettable memories at this marvelous hotel!
When you step into the Best Western i-City Shah Alam, you’re entering a world filled with culinary delights at The View Cafe! This vibrant on-site restaurant offers a deliciously diverse menu that caters to everyone’s taste buds. Whether you're craving heartwarming local dishes, mouthwatering seafood, or savory steakhouse meals, you’ll find an inviting ambiance that’s perfect for families, romantic dinners, or a casual catch-up with friends. Enjoy a traditional dining experience paired with modern flavors in a family-friendly setting—every meal is infused with love and creativity!
But wait, there's more! Your fun doesn’t stop after breakfast; the hotel is nestled near exhilarating attractions that’ll leave you buzzing with excitement! Dive into a splashy adventure at the nearby water park, where both kids and adults can frolic in refreshing pools and thrilling slides. For those looking to explore the cultural heart of Shah Alam, several notable landmarks are just a stone's throw away, making day trips a breeze. When the sun sets, wind down at the cozy garden, perfect for stargazing or enjoying a good book from the comfort of your hotel.
With payment options that are hassle-free—only credit cards accepted for your convenience—you can indulge in your stay without worrying about cash. The friendly 24-hour front desk staff will be at your service, ensuring your every request is met with a warm smile. You’ll feel like a part of the family here, which is why so many travelers keep coming back. At Best Western i-City Shah Alam, you are not just booking a room; you’re signing up for an experience filled with joy, relaxation, and plenty of Instagram-worthy moments. Get ready to make unforgettable memories!
Closest airports
Sultan Abdul Aziz Shah Airport
6.3miKuala Lumpur International Airport
27miFree parking
Restaurant
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Sun deck
Private entrance
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Kitchenware
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
View
Bidet
Show 11 photos
Suite, Smoking Allowed
1 King Size Bed
375 sqft
Smoking allowed
Kitchen
Microwave
Minibar
Flat-screen TV
x8
+
x5
More details
Featuring a private entrance, this air-conditioned suite consists of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The suite provides a mini-bar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Show 13 photos
Deluxe, 2 Single, Smoking Allowed
2 Twin Beds
260 sqft
Smoking allowed
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a mini-bar and a tea and coffee maker. The unit offers 2 beds.
Show 10 photos
Suite, King
1 King Size Bed
375 sqft
Smoking not allowed
Kitchen
Microwave
Minibar
Flat-screen TV
x8
+
x5
More details
Featuring a private entrance, this air-conditioned suite consists of a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. The suite provides a mini-bar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Show 13 photos
Deluxe, King, Smoking Allowed
1 King Size Bed
260 sqft
Smoking allowed
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, a mini-bar and a tea and coffee maker. The unit has 1 bed.
Show 9 photos
Deluxe, Queen/Twin
2 Twin Beds
1 Queen Size Bed
260 sqft
Smoking not allowed
Private Bathroom
View
Private entrance
Minibar
+
More details
Welcome to our Deluxe Twin room with free waterpark entrance, perfect for 2 adults and 1 child. Enjoy a comfortable stay in a 258 sqft room with air conditioning, a private bathroom, and beautiful views.
Show 7 photos
Superior, Queen/Twin
2 Twin Beds
1 Queen Size Bed
205 sqft
Smoking not allowed
Private Bathroom
View
Private entrance
Minibar
+
More details
Indulge in our cozy Superior Room with free waterpark access, featuring 2 twin beds and 1 queen size bed. Enjoy stunning views, air conditioning, and free toiletries in this stylish space.
Show 9 photos
Deluxe, 2 Twin
2 Twin Beds
1 Queen Size Bed
260 sqft
Smoking not allowed
Private Bathroom
View
Private entrance
Minibar
x4
+
x3
More details
Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, a mini-bar and a tea and coffee maker. The unit has 2 beds.
Show 4 photos
Superior, Queen, Shower Only
1 Queen Size Bed
Smoking not allowed
Minibar
Refrigerator
Non-smoking rooms
+
More details
1 Queen Bed, Superior Room, Non-Smoking, In-Room Movies, Mini Bar, Shower Only, Safe
Show 4 photos
Deluxe, King, Smoking Allowed, Shower Only
1 King Size Bed
345 sqft
Smoking allowed
Shower
x4
+
x3
More details
1 King Bed Deluxe Smoking Room In-Room Movies Mini Bar Shower Only Safe is 344 square feet and includes a king-size bed 150-183 width.
Show 14 photos
Suite
1 Double Bed
375 sqft
Smoking not allowed
Kitchen
Private Bathroom
View
Kitchenware
x8
+
x5
More details
Suite With Double Bed
Show 4 photos
Deluxe, King, Shower Only
1 King Size Bed
Smoking not allowed
Minibar
Refrigerator
Non-smoking rooms
+
More details
1 King Bed, Deluxe, Non-Smoking, In-Room Movies, Mini Bar, Shower Only, Safe
Show 7 photos
Superior, 2 Twin
2 Twin Beds
1 Queen Size Bed
205 sqft
Smoking not allowed
Private Bathroom
View
Private entrance
Minibar
+
More details
8.3
2,768 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇲🇾
Siti
9.1
May 2023
Variety choices for breakfast . Delicious. The room & toilet are very clean. The receptionist is very polite. He fulfilled my request to get adjoining rooms for my family.
No ironing tools in the room. You need to ask or request during check in.
🇲🇾
Nurul
8.2
January 2024
Travel with 1 kid. Choose this hotel because it is reasonably priced during the school break and offers a complimentary waterpark ticket. The best part is that the waterpark and night time I-City amusement park are easily accessible, just a short stroll from the hotel. Free parking. The room is good enough for my needs, but the pillow is not comfortable/cozy. The toilet is clean. TV channels are varied and have choices for kids. Breakfast is good and have choice for my kid like waffle, pancake & cereal. It is recommended to stay with your kids. The staff is very helpful and friendly!
🇲🇾
Siti
8.2
March 2023
Staff was nice and friendly! Food was a lot spicy and some were frozen during sahur time but when I complained, the next day was getting better. Thirdly, in a theme park, such a great choice!! But get prepared to spend a lot on their games since it is really an attraction and fun!
Only Parking issue. Stayed for four days with the car, and was told only during check out to give the T&G card to ensure refund on car park charges during the stay, but only last day car park charges were refunded. The previous charges when in and out were charged and borne by us. For two days in a row RM20 losses were borne by us.
🇲🇾
John
8.2
January 2024
Strategic location to the waterpark and i-city attractions. Acceptable price for the service provided. Room I was provided had a great view. My go to place when I bring my family to have fun at i-city.
Breakfast could be better. Not terrible but not great either. Offers huge round tables which limits the number of seating (unless table is shared among more than 1 group). Omelette and noodle station not manned during my visit. Slightly below average choices of food.
🇲🇾
Nor
9.1
May 2023
Love its ambient, food and surrounding. The staff also friendly. Once check in, a chinese guy staff was really helpful, then when check out a Sabah guy staff also very polite and helpful. Its breakfast is the best. I recommend others to book with breakfast, plus its time for breakfast is until 10.30am, which is longer than other hotels that I have been to. For parking, it is free, the hotel will stamp entry ticket to get free parking, please ask them if you want to know about it, don't simply judge and say there is no free parking. Thanks for a good experience. Surely I love to repeat this staycation.
Can offer buffet dinner with less pricy as a package. Please renovate shower wall or change its color to upgrade, so it will look new and clean.
🇲🇾
Ellysa
10
August 2023
The front desk was friendly. We booked 6 rooms for our family staycation. Requested that the rooms to be near to each other and we got all rooms on the same floor. Requested all rooms to have view of i-city and we got 4 rooms with the view which we were grateful. What we like most was the free tickets to the i-city water world (the kids were vey happy - the hotel provide 2 day access) and the variety of buffet breakfast which was delicious!
The building seems old, but with what we paid, we are satisfied with this hotel.
🇲🇾
Saadiah
8.2
December 2022
Got free parking
None
🇲🇾
Othman
9.1
August 2023
Check in was fast and efficient. Room is clean and tidy Bedding clean & comfortable. TV programs and signal good. Breakfast was good and quite many choices for the price paid Parking is easy & ample. Staffs were friendly and courteous
The view from room 901. You can only see the roof of shop lots and nearby houses. The bath towels do need to be replaced soon,
🇲🇾
Ms
9.1
November 2022
1) location was very strategic. near Central Icity..just 5-7mins walking distance. 2) breakfast was good. 3) room comfortable. tv channel was good. the aircond just nice..not to cold..they provide slippers too. 4) the toilet also nice. complete amenities. toothbrush, soap, etc..hairdryer function very well. 5) iron & ironboard just outside the rooms and there are few of it, so no need to hustle with other guest. 5) the lobby is clean. the staff very friendly. got very nice little cafe. 6) easy access to parking.
1) shower.its hard to get the warm temperature. either its too hot or too cold. i dont know the other rooms la..but mine work like that maybe management can do something bout it.
🇲🇾
Nashiruddin
10
July 2023
Had a problem with my booking but Amir assist me for my booking confirmation and hes very attentive about it . During check in we were greeted by ashraf and he was so nice and informative about our room and the facilities in the hotel . Till the end we were greeted by chen for breakfast and check out . Soo far the staff there was soo nice which made the day soo special for us family
The towels were grey but luckily we had our own i hope this can be improved
Airports
Sultan Abdul Aziz Shah Airport
6.3miKuala Lumpur International Airport
27miAirports
Sultan Abdul Aziz Shah Airport
6.3miKuala Lumpur International Airport
27miAttractions
Kuala Lumpur City Centre (KLCC)
6.5miTempler Park
14.4miThean Hou Temple
14.5miCentral Market (Pasar Seni)
15.5miSri Mahamariamman Temple
15.5miKuala Lumpur Chinatown
15.6miChan See Shu Yuen Temple
15.6miPetaling Street Market
15.6miJalan Masjid India Night Market
15.7miCrab Island (Pulau Ketam)
16.6miAquaria KLCC
16.9miPetrosains the Discovery Centre
16.9miBatu Caves
18.1miMalaysia National Zoo (Zoo Negara Malaysia)
21.3miKuala Selangor Fireflies (Kampung Kuantan Firefly Park)
24.7miThe View Cafe
Cuisines
Ambiances
Free parking
Restaurant
Free wifi
Room service
Fitness center
Air conditioning
Kid-friendly buffet
Sun deck
Private entrance
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Kitchenware
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
View
Bidet
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Wheelchair accessible
Activities
Happy hour
Themed dinners
Water park
Bathroom
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Hardwood or parquet floors
Interconnecting room(s) available
Non-smoking rooms
Private entrance
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Electric kettle
Kitchen
Kitchenware
Microwave
Living Area
Fireplace
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Fitness
Fitness center
Transportation
Airport shuttle
View
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
5+ years
Extra bed upon request
$21 per person per day
The price in MYR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
American Express,
Mastercard,
Visa,
JCB
This property does not accept cash.
What are the check-in and check-out times at Best Western i-City Shah Alam?
The check-in time at Best Western i-City Shah Alam is 02:00 PM and check-out is at 12:00 PM.
Does Best Western i-City Shah Alam provide parking options?
Yes, parking is available at Best Western i-City Shah Alam and it is free. The hotel offers on-site public parking, and no reservation is necessary to use the parking facilities.
What are the rates at Best Western i-City Shah Alam?
At Best Western i-City Shah Alam, prices have a starting point of $44. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
What types of rooms does Best Western i-City Shah Alam offer?
At Best Western i-City Shah Alam, rooms range from Deluxe to Suites, with occupancy for 2 adults and 1 child. Smoking is not allowed in any rooms, and bed options include King, Queen, and Twin, with room sizes ranging from 205 to 377 sqft. Rooms designated with "Free Waterpark Entrance" include additional perks such as access to the waterpark.
What is there to do in Best Western i-City Shah Alam?
Guests at the Best Western i-City Shah Alam can enjoy a variety of leisure amenities during their stay. They can spend time at the water park, relax at the sun deck or garden, work out at the fitness center, or dine at the on-site restaurant, The View Cafe. The restaurant offers a range of cuisines including American, French, Korean, Seafood, Steakhouse, Local, Asian, and Grill BBQ, catering to different preferences. With a family-friendly ambiance and modern or romantic settings, guests can enjoy a memorable dining experience. Additionally, amenities such as kid-friendly buffet, kids' meals, and non-smoking rooms ensure a comfortable and enjoyable stay for families with children.
Does Best Western i-City Shah Alam feature its own restaurants?
Yes, the hotel has a restaurant on-site called The View Cafe. It offers a variety of cuisines including American, French, Korean, Seafood, Steakhouse, Local, Asian, and Grill BBQ. The ambiances include FamilyFriendly, Traditional, Modern, and Romantic.
Can I use my credit card at Best Western i-City Shah Alam?
No, you cannot use cash at Best Western i-City Shah Alam. The accepted payment methods at the hotel are American Express, Mastercard, Visa, and JCB.
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