3,079 reviews
From
$94Persiaran Lagoon, Shah Alam, 47500, Malaysia
3,079 reviews
1/28
From
$94Free wifi
Free Airport Shuttle
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Kitchenware
Kitchenette
Welcome to Sunway Pyramid Hotel, a 4-star hotel located in Shah Alam, Malaysia. Just 7.2mi from the city center, this hotel offers a convenient and comfortable stay. With 3079 reviews, this hotel has garnered praise for its top-notch service and amenities.
From just $94 a night, guests can enjoy a range of amenities at Sunway Pyramid Hotel. Start your day with a delicious breakfast and take advantage of free Wi-Fi and a complimentary airport shuttle. Families will appreciate the pet-friendly policy and kid-friendly buffet. The hotel also features a water park (additional charges apply) for some added fun.
In addition to its prime location and excellent reviews, Sunway Pyramid Hotel offers modern conveniences such as air conditioning, soundproof rooms, and a kitchenette. With a 24-hour front desk, room service, and a restaurant on-site, guests can relax and enjoy their stay. Plus, with wheelchair accessibility and free toiletries, this hotel caters to the needs of all travelers.
Indulge your taste buds at The Resort Cafe, the hotel's on-site restaurant known for its family-friendly ambiance and modern setting. Enjoy a diverse menu featuring local flavors and international cuisine. Whether you're craving a hearty breakfast, a leisurely lunch, or a delicious dinner, The Resort Cafe caters to all palates. With exceptional service and a welcoming atmosphere, dining here is an experience not to be missed during your stay at Sunway Pyramid Hotel.
At Sunway Pyramid Hotel, your comfort and convenience are of the utmost importance. With multiple payment options available, including American Express, Visa, JCB, and Mastercard, checking in and out is a breeze. Cash payments are also accepted for added flexibility. Whether you prefer to settle your bill with a credit card or cash, the hotel ensures a seamless transaction process, allowing you to focus on enjoying your stay to the fullest.
Unwind in style and comfort in one of the hotel's well-appointed rooms, such as the Deluxe Double or Twin Room, the Staycation Room - Deluxe Double or Twin, or the Deluxe Park View Double or Twin Room. Each room offers modern amenities, including air conditioning, soundproofing, and a kitchenette. With plush bedding and a cozy ambiance, your room provides the perfect retreat after a busy day of exploring the city. Relax, recharge, and make the most of your stay at Sunway Pyramid Hotel.
Closest airports
Sultan Abdul Aziz Shah Airport
5.8miKuala Lumpur International Airport
23.6miFree wifi
Free Airport Shuttle
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Kitchenware
Kitchenette
Soundproof rooms
Elevator
Room service
Restaurant
Wheelchair accessible
Balcony
View
Free toiletries
Bidet
Bathtub
Private Bathroom
Deluxe, Single
+
More details
Deluxe, 2 Twin
2 Twin Beds
x4
+
x3
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Show 4 photos
Family, Queen
1 Queen Size Bed
645 sqft
Wheelchair accessible
x8
+
x4
More details
FAMILY ROOM is 646 square feet and includes either bunk beds or a queen-size bed 150-154 width and is Wheelchair-accessible.
Run Of House
x4
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x3
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Run Of House
Suite
1 Double Bed
2 Queen Size Beds
x8
+
x5
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Suite With Double Bed
Show 4 photos
Family Suite
3 Queen Size Beds
645 sqft
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
+
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This family room has a electric kettle, satellite TV and tea/coffee maker.
Family, Bunk Bed
1 Bunk Bed
x8
+
x4
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Family Room Bunk Bed
Room With Park View
1 Twin Bed
x4
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x3
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Park View
Show 4 photos
Executive Family, Double, City View
1 Double Bed
320 sqft
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
+
More details
This twin/double room features a electric kettle, mini-bar and air conditioning. Benefits include: - Welcome drinks - Late check-out until 15:00 on week days (Sunday - Thursday) - One-time complimentary tickets to Sunway Lagoon Theme Park for 2 adults and 2 children Please note that children must be at least 35 in and above, aged 12 years old and below. Please note that children share existing bed included in the package. Please note that the tickets can only be used during your stay at Sunway Pyramid Hotel.
Studio Superior
x5
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x3
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Studio Superior
Oceanfront
x6
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x3
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Ocean Front
Family
1 Double Bed
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Family Room Standard
King Room
1 King Size Bed
x4
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x3
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King Size Bed
Show 4 photos
Executive, City View
1 Double Bed
2 Twin Beds
325 sqft
City view
Private Bathroom
Bathtub
Flat-screen TV
x4
+
x3
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Junior Suite, 2 Bedroom
x5
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x3
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Junior Suite Two Bedrooms
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Deluxe
1 Double Bed
2 Twin Beds
260 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
x4
+
x3
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Family, 3 Bedroom
x6
+
x3
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Family Room Three Bedrooms
Queen Room
1 Queen Size Bed
x4
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x3
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Queen Size Bed
Suite Premier, 2 Bedroom
x8
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x5
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Suite Premier Two Bedrooms
Villa
x20
+
x13
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Villa Standard
Show 4 photos
Deluxe, Park View
1 Double Bed
2 Twin Beds
280 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
x4
+
x3
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Room With City View
1 King Size Bed
x6
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x3
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City View
Studio Jacuzzi
x5
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x3
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Studio With Jacuzzi
Club Executive
x4
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x3
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Club Executive
Deluxe Premium
x6
+
x3
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Deluxe Premium
Studio Deluxe
x5
+
x3
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Studio Deluxe
Studio
1 Double Bed
x5
+
x3
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Studio Standard
Executive Studio, 1 Bedroom
x5
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x3
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Studio Executive One Bedroom
Grand
x4
+
x3
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Grand
Studio, King
1 King Size Bed
x5
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x3
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Studio King Size Bed
Deluxe, Twin
x4
+
x3
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Deluxe Two Beds
Show 4 photos
Studio, Double, Balcony
1 Double Bed
465 sqft
Private Bathroom
Kitchenette
Balcony
Bathtub
x5
+
x3
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This studio has a balcony, tea/coffee maker and satellite TV.
Premier, 1 Bedroom
x6
+
x3
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Premier One Bedroom
Deluxe, King
1 King Size Bed
x4
+
x3
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Suite, 2 Double
2 Double Beds
x8
+
x5
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Suite Two Double Beds
Deluxe Executive, Double
1 Double Bed
+
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Deluxe Executive
Room, Bunk Bed
1 Twin Bed
1 Bunk Bed
x6
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x3
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Bunk Bed
Suite Premier, 1 Bedroom
x8
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x5
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Suite Premier One Bedroom
Family, King, 1 Bedroom
1 King Size Bed
x8
+
x4
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Family Room King Bed One Bedroom
Executive, King, City View
1 King Size Bed
345 sqft
x6
+
x3
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Executive City View is 344 square feet and includes either a king-size bed 150-183 width or 2 single beds 80-130 width.
Villa, 2 Bedroom
x20
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x13
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Villa Two Bedrooms
Studio, King, Balcony
1 King Size Bed
Balcony
+
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Superior
x4
+
x3
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Superior With Views
Villa Deluxe, 1 Bedroom
x20
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x13
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Villa Deluxe One Bedroom
Grand Deluxe
x6
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x3
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Grand Deluxe
Show 4 photos
Family Premium Leisure, King, Lounge Access
1 King Size Bed
1 Bunk Bed
645 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
+
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Spacious Family Room with exclusive access to a premium leisure lounge, featuring a king bed and bunk bed. Enjoy air conditioning, free toiletries, and picturesque views in this 646 sqft retreat.
Deluxe, Sea View
x6
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x3
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Deluxe Sea View
Executive
1 Twin Bed
x4
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x3
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Executive
King Room, Garden View
1 King Size Bed
x4
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x3
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Garden View King Bed
Suite Executive
x8
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x5
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Suite Executive
Show 4 photos
Family Suite Premium Leisure, Lounge Access
1 King Size Bed
2 Queen Size Beds
645 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
x6
More details
Immerse yourself in luxury in the spacious 646 sqft Family Suite with access to a premium leisure lounge. Enjoy comfortable accommodations for 6 adults with a King and 2 Queen size beds, and unwind in the room's beautiful view and deluxe bathtub.
Grand, Twin
1 Twin Bed
x4
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x3
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Run Of House, Single
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Deluxe, Quadruple
x4
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x3
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Executive, Triple
x3
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x4
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Superior, Single
More details
Premier, Single, 1 Bedroom
More details
Premium
x4
+
x3
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Deluxe, Single, Park View
More details
Single Room
More details
Twin Room
1 Twin Bed
x4
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x3
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Triple Room
x3
+
x4
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Executive, Single
More details
Deluxe Executive, Single
More details
Oceanfront, Single
More details
Executive, Single, City View
More details
Standard Room
1 Double Bed
x4
+
x3
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Room Promo
Executive, Twin, City View
+
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8
3,079 reviewsFrom
$94Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇶🇦
Faris
8.2
8.2
The breakfast was good. A lot of variety and a lot of sitting space. The hotel is good for family who want to visit Sunway Lagoon. very easy access to the lagoon and to the mall for shopping and dining.
I had booked three room. Two rooms had water drainage issues. The first room (9118), the sink drainage was poor. very slow the water clears from the sink. the second room (9124), the drainage from the shower had problems. the bathroom floor got slightly wet/ flooded. Also the towels in all three rooms had some stale smell. We thought it was just the first batch, but after requesting for a room cleaning and fresh towels, the smell was the same in the towel. i hope the hotel management can see to this.
🇫🇷
Frédéric
8.2
8.2
I stay there often and I usually enjoy it. This time, I chose to stay in the balcony studio . It was a mistake I do not like the buffet breakfast but the small French brasserie in the lobby is really good so I ended up taking an healthy breakfast there instead.
As I come regularly to this hotel, I wanted to try another type of room which was a balcony studio room. It was a huge mistake and it is above the normal hotel but first you need to take an elevator from the basement. You need to use the stairs to get down to this elevator which is not really convenient . Then the room is old, balcony has zero value and about everything is under the standard of the normal hotel. Then another point with this hotel is that they do not value or even recognize their loyal customers, even you come here almost once a month. It is always different staff and nothing in their system to give a + to their usual customers. I believe it is a mistake, keeping your loyal customers is good for business.
🇸🇬
Azlina
10
10
It was so grand resort hotel I’ve ever been n thks so much for e upgrade,i n family was so happy n thrilled for e 4days 3nites there,would like to come again there for sure n recommend it to e rest of my family members.
It’s not e property but e staff at e restaurant when I n family went for e breakfast was rude n very impolite as asking ask for e room number at first n i n family mentioned that we were Frm room 240 n he start saying “huh! How come it’s only three number room supposedly it shuld b four number instead?”I mentioned to him u shuld ask ur staff they had seen me for e rest of our stay y todae then u ask me this question?let e others waiting looking at me n family as if we came for free food instead,my hubby was so annoyed at e staff till I let them in n just ignored him after he then let me n family in after he saw our room number at e list infront of him.pls educate ur staff to check first properly b4 judging n create a scene like tat next time.
🇬🇧
Haitham
9.1
9.1
comfortable bed, great location and very good quality of facilities. The bathroom was spacious and clean. We liked the wide variety of cousins in the breakfast buffet.
There was a strange smell inside the room, it could be from the air conditioner. We were aware of the smell issue before we came as some of the previous reviewers mentioned it, however, it is not an annoying issue.
🇲🇾
Juhaida
9.1
9.1
The property is located in good location. Can go for shopping and leisure at theme park through the link attached with the property.
The toilet not really clean. The toilet bowl “water dispenser” area, clearly not being brush by the worker. The carpet was full of hairs. You can see it if your things felt on it. One more thing. One day before check in, i called the hotel contact no. Asking about if there any promotion for sunway lagoon tickets if I stay at the hotel. The staff at the counter answer it very rudely.
🇸🇬
Juan
9.1
9.1
If you're looking for a hotel with a convenient location in Kuala Lumpur, the Sunway Pyramid Hotel is an excellent choice. Located in the bustling Sunway City area, this hotel is just steps away from the Sunway Pyramid Mall, where you'll find a wide variety of shopping, dining, and entertainment options. One of the things that really sets the Sunway Pyramid Hotel apart is the exceptional service provided by its staff. From the moment you arrive, you'll be greeted by friendly and knowledgeable staff members who are dedicated to making your stay as comfortable and enjoyable as possible. The staff is well-trained and always willing to go the extra mile to ensure that you have everything you need. When it comes to breakfast, the Sunway Pyramid Hotel definitely delivers. The breakfast buffet is nothing short of spectacular, offering a wide variety of delicious and healthy options to suit all tastes and dietary requirements. Whether you're in the mood for something sweet or savory, you'll find plenty of delicious choices to start your day off right. Overall, I highly recommend the Sunway Pyramid Hotel for anyone looking for a comfortable, convenient, and enjoyable stay in Kuala Lumpur. With its great location, excellent service, and outstanding breakfast selection, this hotel is truly a standout choice for travelers of all types.
🇲🇾
Rin
8.2
8.2
Hotel room was nice and comfy. Hotel staff very courteous and friendly. Location wise is connected to mall and Sunway Lagoon Park. Plenty of places to eat nearby.
We had problems with our room cards a few times. Couldn’t access the lift and/or our rooms. Had to reset the cards at the counter quite a number of times which was a hassle. Hotel also didn’t have it’s own gym/pool. Had to go all the way to the other end of the mall to use the Clio Hotel’s gym instead.
🇴🇲
Khalfan
8.2
8.2
We like the location very easy to reach Check in process although we arrived at 3pm and was crowded with long Q but was flowing smoothly 👌 and well organized Checkout very easy just do express checkout. Room are good and there renovations which give impressions every thing new We enjoy our stay as every thing accessible Breakfast is on the on the resort Cafe although we need to walk but very enjoyable with a lot luxury views 😀. The Cafe very vast and very organized work . Food had all options I like Arabic food as well . We could also had nice tea taruk there . We enjoy roaming and shopping in pyramid mall as well . Even if you want to book without breakfast . You will get a lot of option in taking branch in on of the cafés in the mall with all option that you may like.
.
🇲🇾
Chin
9.1
9.1
Check in was smooth. Room condition clean w view of sunway lagoon. Everything in room functional. We could hear some noise from our neighbour knocking on the wall but we suspect it is a child playing with his toys. Water pressure good. Hot water good. Hotel just adjacent to mall so made shopping and access to food very easy.
We asked for rooms to be on the same floor. Not available for the combination of beds we want. So ended up 1 room on the 9th floor and another on the 5th floor. We couldn't get room to room call to work even though we contacted the operator twice and both times we were given the same instruction. It didn't work. We asked for late check-out on the last day because we were there to attend Monash graduation ceremony at Sunway Resort Ballroom. Function ended at 12noon. We had to rush back to pack and check-out. Front desk said late check-out not possible.
🇸🇦
Alkhwaiter
10
10
Everything was excellent! It felt like home. The staff was very friendly especially Guest relations officer Mr. Ali. He was very professional and helpful. The breakfast was delicious. My 5 years old loved the food; as there were a special kids buffet. The shipping mall was liked to the hotel which made it easy to us to enjoy the pools at day and mall at night. We had one day reservation and extended it to 3 more days, we are definitely coming back!
Airports
Sultan Abdul Aziz Shah Airport
5.8miKuala Lumpur International Airport
23.6miAirports
Sultan Abdul Aziz Shah Airport
5.8miKuala Lumpur International Airport
23.6miAttractions
Thean Hou Temple
6.4miTempler Park
6.8miSri Mahamariamman Temple
7.8miCentral Market (Pasar Seni)
7.9miChan See Shu Yuen Temple
7.9miPetaling Street Market
7.9miKuala Lumpur Chinatown
7.9miJalan Masjid India Night Market
8.1miAquaria KLCC
9.2miPetrosains the Discovery Centre
9.3miBatu Caves
12.5miMalaysia National Zoo (Zoo Negara Malaysia)
14miKuala Lumpur City Centre (KLCC)
14.3miCrab Island (Pulau Ketam)
25.1miKuala Selangor Fireflies (Kampung Kuantan Firefly Park)
29.9miThe Resort Cafe
Ambiances
Family Friendly•ModernFree wifi
Free Airport Shuttle
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Kitchenware
Kitchenette
Soundproof rooms
Elevator
Room service
Restaurant
Wheelchair accessible
Balcony
View
Free toiletries
Bidet
Bathtub
Private Bathroom
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Lowered sink
Raised toilet
Toilet with grab rails
Wheelchair accessible
Activities
Bowling
Water park
Bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Breakfast in the room
Fruit
Kid-friendly buffet
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hardwood or parquet floors
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchenette
Kitchenware
Microwave
Refrigerator
Toaster
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Iron
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Transportation
Airport drop-off
Airport pickup
Car rental
Free Airport Shuttle
View
City view
View
From
$94Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Private parking is available on site (reservation is not needed) and costs MYR 15 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
American Express,
Visa,
JCB,
Mastercard,
Cash only
This property accepts cash.
What are the check-in and check-out times at Sunway Pyramid Hotel?
For those planning to reside at Sunway Pyramid Hotel, the doors open for check-in at 03:00 PM and it's time to say goodbye by 12:00 PM.
Is there parking at Sunway Pyramid Hotel?
Yes, Sunway Pyramid Hotel offers convenient on-site private parking for a daily fee of RM15. No reservation is required, making it easy for guests to access parking facilities during their stay.
What's the nightly rate at Sunway Pyramid Hotel?
For Sunway Pyramid Hotel, room prices kick off at $94. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
What types of rooms does Sunway Pyramid Hotel offer?
Sunway Pyramid Hotel offers a variety of rooms, including Deluxe Double or Twin Rooms, Staycation Rooms, Deluxe Park View Double or Twin Rooms, Studios with Balcony, and Executive City View Double or Twin Rooms. These rooms can accommodate 2 adults and feature a mix of double and twin beds. Smoking is not allowed in any of these rooms. Additionally, the hotel provides Family Rooms and Suites with Premium Leisure Lounge Access, accommodating either 2 adults and 2 children or 6 adults. Smaller families can opt for a Family Room with a bunk bed, while larger groups can enjoy a Family Suite with queen and king-sized beds.
How can guests spend their time at Sunway Pyramid Hotel?
At Sunway Pyramid Hotel, guests can enjoy a variety of leisure amenities. They can spend their time at the water park or relax at the poolside. For dining options, guests can visit The Resort Cafe, which offers a modern and family-friendly ambiance. The hotel also caters to families with a kid-friendly buffet. For those preferring personal time, they can unwind in soundproof rooms with a pleasant view from the balcony. If guests require assistance, the 24-hour front desk and room service are available. Moreover, all guests can benefit from the non-smoking rooms and air conditioning while having the convenience of private parking available on site.
Does Sunway Pyramid Hotel have on-site restaurants?
The hotel has an on-site restaurant called The Resort Cafe with a family-friendly and modern ambiance, offering dining options.
Does Sunway Pyramid Hotel accept credit cards?
Yes, Sunway Pyramid Hotel accepts credit cards such as American Express, Visa, JCB, and Mastercard. Additionally, they also accept cash as a form of payment.
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