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3,229 reviews

Sunway Pyramid Hotel

Sunway Pyramid Hotel

Persiaran Lagoon, Shah Alam, 47500, Malaysia

Reservations:

+1-833-728-2041
, 

Choose dates to view prices

Free wifi

Room service

Air conditioning

Kid-friendly buffet

Tour desk

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Sunway Pyramid Hotel

Welcome to the Sunway Pyramid Hotel, your ultimate gateway to adventure and relaxation in Shah Alam, Malaysia! Nestled just 7.2mi from the city center, this dazzling 4-star retreat is designed for both the thrill-seekers and the peace seekers. With prices starting from a delightful $100, you can indulge in the luxury of spacious, soundproof rooms complete with cozy balconies and stunning views. Wake up to a delicious breakfast buffet that promises to kick-start your day with energy and flavor!

When you're not soaking up the sun on your private balcony, venture into the exciting world of the hotel’s extraordinary amenities. Take the plunge into the nearby water park (extra charges apply) for a day filled with splashes and laughter, or treat yourself at the on-site restaurant, where culinary delights await your palate. Need to stay connected? Enjoy the perks of free wifi throughout the hotel. For those traveling with family, there’s a kid-friendly buffet that ensures even the pickiest eaters are well taken care of!

With over 3,079 glowing reviews, it’s clear that the Sunway Pyramid Hotel is a top choice among travelers. Helpful staff are available at the 24-hour front desk to cater to your every need, from arranging airport shuttles to providing tips for local explorations at the tour desk. This stunning retreat offers everything from free toiletries to convenient kitchenette facilities, making you feel right at home. Book your stay and get ready for an unforgettable experience in Shah Alam!

At the Sunway Pyramid Hotel, your culinary adventure starts with a mouthwatering meal at The Resort Cafe! This family-friendly venue boasts a modern ambiance, perfect for gathering with loved ones and indulging in some of the finest regional dishes, served just the way you like it. Whether you're in the mood for a hearty breakfast, a relaxed lunch, or a sumptuous dinner, you’ll find a delightful menu crafted to tantalize your taste buds. The kid-friendly offerings in the buffet are sure to keep the little ones smiling, while the atmosphere promises laughter and memories to last a lifetime.

As your day winds down, the hotel presents a plethora of possibilities to unwind and recharge. Gather around the pool area to soak up the tranquil vibes, or take a leisurely stroll in the beautifully landscaped surroundings. The Sunway Pyramid Hotel offers plenty of opportunities to either relax in a shaded corner with a captivating book or mingle with fellow travelers over drinks by the bar. And don’t forget to take advantage of the convenient kitchenette facilities available, perfect for late-night snacks or that spontaneous midnight craving!

Your stay at the Sunway Pyramid Hotel is more than just a lodging experience; it's a destination filled with excitement, comfort, and warmth. With such a diverse range of room types accommodating everyone from solo travelers to families and large groups, you’re bound to find a perfect spot to call home during your adventures. So pack your bags and dive into the vibrant culture of Shah Alam, all while enjoying the unparalleled hospitality of the Sunway Pyramid Hotel that cultivates lasting memories every step of the way!

Closest airports

Sultan Abdul Aziz Shah Airport

5.8mi

Kuala Lumpur International Airport

23.6mi

Most popular amenities

Free wifi

Room service

Air conditioning

Kid-friendly buffet

Tour desk

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Kitchenware

Kitchenette

Elevator

View

Free toiletries

Bidet

Bathtub

Rooms

Show 4 photos

Family, Queen Size

1 Queen Size Bed

645 sqft

Wheelchair accessible

x8

+

x4

More details

FAMILY ROOM is 646 square feet and includes either bunk beds or a queen-size bed 150-154 width and is Wheelchair-accessible.

Family Room with Premium Leisure Lounge Access (2 adults + 2 child breakfast) in Sunway Pyramid Hotel

Show 4 photos

Family Premium Leisure, Lounge Access

1 King Size Bed

1 Bunk Bed

645 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

+

More details

Spacious Family Room with exclusive access to a premium leisure lounge, featuring a king bed and bunk bed. Enjoy air conditioning, free toiletries, and picturesque views in this 646 sqft retreat.

Family Suite with Premium Leisure Lounge Access (6 breakfast) in Sunway Pyramid Hotel

Show 4 photos

Family Suite Premium Leisure, Lounge Access

1 King Size Bed

2 Queen Size Beds

645 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

+

More details

Immerse yourself in luxury in the spacious 646 sqft Family Suite with access to a premium leisure lounge. Enjoy comfortable accommodations for 6 adults with a King and 2 Queen size beds, and unwind in the room's beautiful view and deluxe bathtub.

Show 5 photos

Club Executive, 1 Bed

430 sqft

Minibar

Flat-screen TV

Tea/Coffee maker

Wheelchair accessible

+

More details

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker and executive lounge access. The unit has 1 bed.

Show 5 photos

Club Executive

1 Twin Bed

1 Double Bed

Minibar

Flat-screen TV

Tea/Coffee maker

Wheelchair accessible

x4

+

x3

More details

Executive City View Double or Twin Room in Sunway Pyramid Hotel

Show 4 photos

Executive, City View

1 Double Bed

2 Twin Beds

325 sqft

City view

Private Bathroom

Bathtub

Flat-screen TV

x4

+

x3

More details

Deluxe Double or Twin Room in Sunway Pyramid Hotel

Show 4 photos

Deluxe

1 Double Bed

2 Twin Beds

260 sqft

Private Bathroom

Bathtub

Flat-screen TV

Air conditioning

x4

+

x3

More details

Deluxe Park View Double or Twin Room in Sunway Pyramid Hotel

Show 4 photos

Deluxe, Park View

1 Double Bed

2 Twin Beds

280 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

x4

+

x3

More details

Studio with Balcony in Sunway Pyramid Hotel

Show 4 photos

Studio, Balcony

1 Double Bed

465 sqft

Private Bathroom

Kitchenette

Balcony

Bathtub

x5

+

x3

More details

Show 6 photos

Deluxe, King Size, Park View

1 King Size Bed

More details

Studio, King Size, Balcony

1 King Size Bed

Balcony

+

More details

Show 5 photos

Family Premium

Minibar

Flat-screen TV

Tea/Coffee maker

Wheelchair accessible

+

More details

Guest reviews

8

3,229 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇲🇾

Shaun

9.1

August 2024

We stayed in the Family Room with bunk bed, and it looked exactly like the picture! It was spacious, quiet, clean. The kids loved it! The staff are very friendly. When I called Reception or Housekeeping, they remember your name and room number. Location-wise, you have everything you need nearby. The Sunway Lagoon Theme Park is just a stone's throw away. The hotel is located right next to the Sunway Pyramid mall (interconnected) with tons of shops, facilities, kids playground and an ice-skating rink. There is also a self-service laundromat nearby in the shoplots opposite the hotel. This was a real lifesaver!

On the second day, some of us started to have allergies. We asked Housekeeping to vacuum the room, and after that, the allergies stopped. Breakfast is not served in this hotel but in the 'nearby' Sunway Resort. We had to either take 6 escalators down to the restaurant where breakfast is served, or walk across to the Resort Hotel and take the lift down. There was a wide range of food for breakfast but not too fabulous for my taste.

🇴🇲

Ishaq

8.2

August 2024

Great location and room

No breakfast available in the property, you need to go to the resort to have breakfast.

🇶🇦

Faris

8.2

June 2022

The breakfast was good. A lot of variety and a lot of sitting space. The hotel is good for family who want to visit Sunway Lagoon. very easy access to the lagoon and to the mall for shopping and dining.

I had booked three room. Two rooms had water drainage issues. The first room (9118), the sink drainage was poor. very slow the water clears from the sink. the second room (9124), the drainage from the shower had problems. the bathroom floor got slightly wet/ flooded. Also the towels in all three rooms had some stale smell. We thought it was just the first batch, but after requesting for a room cleaning and fresh towels, the smell was the same in the towel. i hope the hotel management can see to this.

🇱🇰

Jean

8.2

November 2024

Excellent location connected to the Pyramid Mall. Plenty of restaurants in the Mall with a vast choice of food from around the world. Hence we did not have breakfast at the Hotel. The room was clean and orderly. Very responsive staff when we needed assistance. I like everything about Sunway Pyramid Hotel. My fourth stay (2017, 2018, 2019 and 2024). I stayed at the Sunway Lagoon Hotel in 2023. I still prefer Sunway Pyramid Hotel. The Hotel should have offers for repeat guests - Loyalty benefits :)

Shower cubicles could be sealed better so that the water will not seep through.

🇸🇬

Jerome

8.2

November 2024

Breakfast was located at the other affiliated hotel beside Sunway Pyramid. Its a short distance away and a little bit unusual but its made up for it by offering wide ranges of foods that my family liked. Sunway is perfect for families because of the close proximity to a kids-friendly mall, food, amenities. They even have a medical centre nearby (even called Sunway Medical) in case of emergencies. If anyone wants to experience more attractions elsewhere, they can do so by booking a cab or going to the Grab App for more private transportation. Its easy, quick and affordable. Distances between attractions and the hotel are not too far.

There wasn't really anything that we did not like so strongly as to put in a review. However, Sunway Pyramid could do better by keeping better maintenance on their hot water showers and water pressure in the bathrooms.

🇲🇾

Pek

8.2

August 2024

The bed was really super comfy for some reason. After suffering from a week's long tension and mental stress, I could relax and doze off right after lying on the bed. Location wise, it is definitely superb. Very close to Sunway Pyramid shopping mall, access to a wide variety of shops, restaurants and entertainment outlets. Good and comfortable weekend getaway. Room service personnel was also helpful, considerate and excellent.

The water pressure in our bathroom was very very low, so bathing experience wasn't that pleasant. One part of the lights to our room (bedding & TV area) did not function after the first night.

🇮🇪

Dmytro

9.1

June 2024

Great value for money - I needed a comfortable, simple and safe stay in that specific area - Sunway Pyramid has fully satisfied and even exceeded some of my expectations. The hotel staff was very welcoming and I didn't have any issues. The room was very spacious and clean, everything I needed was there and the bed was very comfortable to sleep on after long and tiring days traveling. Location is perfect - the adjacent shopping mall has absolutely everything you may need. I highly recommend this hotel if you're looking to stay in the area. Catching a taxi into KL is also super simple if you need to.

I didn't encounter any issues during my stay.

🇲🇾

Tzephin

9.1

June 2024

Breakfast spread is good. Room size is big for this room category. Connected directly to Sunway mall, easy access to shopping and food. Has access to the lounge - no comment on that because I didn't have time to use the lounge

Room key problem. I have stayed in this hotel multiple times. During each time I encounter problem with the keycard on the second day of stay as it refused to unlock the room door. Have to go down to reception to get it updated. This is very frustrating. Car park used to be free but back about 2-3 years ago, Sunway hotel no longer give free car park to hotel guests and it costs RM15/day. Water pressure is decent. Can be improved.

🇸🇬

Amanda

10

June 2024

The breakfast buffet at this hotel is truly exceptional, featuring a daily spread of fresh fruits and pastries. As an added bonus, we had our room upgraded at no extra cost. The beds were incredibly comfortable, ensuring a restful night's sleep. The hotel's location is also a major plus, with excellent restaurants and a massive shopping mall just a short stroll away. I would definitely choose to stay here again on my next visit to Kuala Lumpur. I would like to extend my sincere gratitude to the Hotel Manager for their exceptional hospitality and willingness to accommodate our needs

🇸🇬

Syuhada90

10

April 2024

I loved the breakfast buffet spread. We were spoilt for choices. There was an array of cuisines to choose from Asian, to western and meditteranean.As a family travelling with young children, the "children's dining section" equipped with children furniture was a delight to see and experience for us. The resort was clean and facilities were well maintained. The common areas smelled fragrant throughout which was a delight to the senses. Staff were professional and friendly. A pleasant surprise was the free room upgrade and we enjoyed having our rooms with direct access to the waterventure park which was clean and an enjoyable experience for both Children and Adults.We hope to visit the resort again in the future. ❤️

Points of Interest Around Sunway Pyramid Hotel

Airports

Sultan Abdul Aziz Shah Airport

5.8mi

Kuala Lumpur International Airport

23.6mi

Amenities of Sunway Pyramid Hotel

Free wifi

Room service

Air conditioning

Kid-friendly buffet

Tour desk

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Kitchenware

Kitchenette

Elevator

View

Free toiletries

Bidet

Bathtub

Stay rules - Sunway Pyramid Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Sunway Pyramid Hotel

What are the check-in and check-out times at Sunway Pyramid Hotel?

For those planning to reside at Sunway Pyramid Hotel, the doors open for check-in at 03:00 PM and it's time to say goodbye by 12:00 PM.

Is there parking at Sunway Pyramid Hotel?

Yes, Sunway Pyramid Hotel offers convenient on-site private parking for a daily fee of RM15. No reservation is required, making it easy for guests to access parking facilities during their stay.

What's the nightly rate at Sunway Pyramid Hotel?

For Sunway Pyramid Hotel, room prices kick off at $100. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.

What types of rooms does Sunway Pyramid Hotel offer?

Sunway Pyramid Hotel offers a variety of rooms, including Deluxe Double or Twin Rooms, Staycation Rooms, Deluxe Park View Double or Twin Rooms, Studios with Balcony, and Executive City View Double or Twin Rooms. These rooms can accommodate 2 adults and feature a mix of double and twin beds. Smoking is not allowed in any of these rooms. Additionally, the hotel provides Family Rooms and Suites with Premium Leisure Lounge Access, accommodating either 2 adults and 2 children or 6 adults. Smaller families can opt for a Family Room with a bunk bed, while larger groups can enjoy a Family Suite with queen and king-sized beds.

How can guests spend their time at Sunway Pyramid Hotel?

At Sunway Pyramid Hotel, guests can enjoy a variety of leisure amenities. They can spend their time at the water park or relax at the poolside. For dining options, guests can visit The Resort Cafe, which offers a modern and family-friendly ambiance. The hotel also caters to families with a kid-friendly buffet. For those preferring personal time, they can unwind in soundproof rooms with a pleasant view from the balcony. If guests require assistance, the 24-hour front desk and room service are available. Moreover, all guests can benefit from the non-smoking rooms and air conditioning while having the convenience of private parking available on site.

Does Sunway Pyramid Hotel have on-site restaurants?

The hotel has an on-site restaurant called The Resort Cafe with a family-friendly and modern ambiance, offering dining options.

Does Sunway Pyramid Hotel accept credit cards?

Yes, Sunway Pyramid Hotel accepts credit cards such as American Express, Visa, JCB, and Mastercard. Additionally, they also accept cash as a form of payment.