The room clean & spacious, the staff helpful even help us to air pump the boy float(request the sports club staff ok) , the breakfast variety & delicious 😋 The scenery at the sports club pools beautiful & calming.. make us feel relaxed & cool.. They have great foods & accommodation 😍😎❤️

Even we booked few months earlier doesn't mean we get the room we book cos it's still subject to availability if we check in late.. 🤔 Hmm unfair right😑😁 so make sure you be there ontime😅😆

1) Our studio room is spacious for us. The bed and pillows are comfortable. 2) Bathroom is okay. 3) The pool is okay but not the view. 4) Breakfast also okay but a bit bland esp the pasta section. 5) Check in and check out is so easy and smooth. 6) The staff are great. Always greet with a smile.

1) No night activity. We went to the spa and sport center at 8pm and it's closed. We thought it will be open until 10pm. 2) The restaurant on the main building only open until 6pm. Last room service order is 4.30pm. 3) The small shop have limited goods and no souvenir of any kind that have the resort name or picture. 4) The view from the pool 'tak best' because there are construction going on only 100 meters from the pool. We have to smell smoke and dirt from the construction site while swimming.

Facilities are 10/10 stars!

The property is slightly old but otherwise well maintained. Food options are a drive out.

Was here for a night and will return to the same place in a couple of weeks time. The entire venue is nice and clean. The room was great, really nice decor and the balcony was a nice touch. Facilities were good too. It is quiet and therefore we were able to rest well.

Just a few things to make it a great place to stay. The shower pressure was very low, maybe its just my room but if it is a norm in other room then that should be improved. The entire bathroom facility is perfect. The lift buttons are extremely difficult to look at, as in you dont know if you've pressed it or not. It doesnt light up properly.

Room: The room was clean, comfortable, and spacious. The staff accommodated my request for a lower-level room, which was greatly appreciated since I have toddlers. Pool: The pool area could use an upgrade. While the resort is beautiful, improved facilities would enhance the experience. The pool on level 2 was decent—though a bit dirty—much better than the resort pool with slides. I would definitely return with my family and kids, as they loved everything about the resort. Play Area: The play area was somewhat underwhelming and could be improved. It didn’t seem very clean to me. Breakfast: There were many options available, but the taste was only a 7/10. While I appreciate the variety, I would suggest providing a better brand of Honey Stars and Coco Crunch, as the taste was disappointing. Overall: We all enjoyed our stay. I love the resort for its ambiance and scenery, and I hope management considers upgrading the pool area.

The Jacuzzi area was under maintenance. The pool with slide was extremely dirty. The ladies toilet at the pool area could be upgraded.

I appreciate the fast response from the facilities team in regard to any issues that we had during our stay. The hotel is a bit outdated but some of their facilities are okay.

I am so sorry but the hotel should start to invest in upgrading their facilities such as toilets etc. The cleanliness of the hotel is so worrying. Since most of the furniture and items in the room are heavily made from wood, more maintenance is needed to keep them clean. The apartment sink and drawers etc are quite dirty as well. All in all, they have to upgrade and hire more people too. There was no bell boy during our stay, we have to get our own luggage trolly and bring them to our room ourselves.

Value for money, cozy and peaceful resort in the heart of Johor, but away from the hustle and bustle of the city. Staff were friendly, facilities were ok. There are sufficient eateries and activities to do for the family within the resort itself. If not, it is within 30-45mins drive to nearby malls. Loved the swimming pools and the indoor kids playground! Also, I think I was upgraded from a 2 room suite to a 3 room suite (thank you for that! :)). Will come again in the future insyaAllah.

Two main downsides were: Food-wise - Room service for food was not available 24 hours, or at least till 12am. 2 of the eateries close at 5pm on weekdays. Surrounding areas had construction going on (either a new project or extension of the resort? So, the rustic ambience was reduced as opposed to maybe 1 or 2 years ago.

Our room was big and comfortable, and very quiet. You can see this was a splendid, luxurious hotel in bygone days, and it's now getting an update/ makeover. All in all, very good value for money. The Chinese restaurant on the premises is extraordinarily good and this was the highlight of our stay together with the cafe and swimming pool area. The staff were helpful and pleasant and very accommodating, serving us hot drinks outside café hours. I would definitely return.

The hotel is a little out of the way if you're visiting the city centre, but it's easy to catch a Grab downtown. The only evening food option on the premises is the Chinese restaurant.

Food served not bad. Pineapple juice taste weird.

The food served during dinner. Very late refilled when the food already finished in the tray especially the food outside the dining hall (roasted beef, mussels etc). Should provide more dustbin in the 4 bedroom unit especially in the kitchen. Or at least should provide/standby rubbish bags. Dishwasher also should be provided in the kitchen.

The room was super clean, super spacious and cozy too. We love the pool near sauna. Super big and fun. Breakfast and dinner was delicious too.

The issue that i faced is, i request for early checkin and had call the customer service before i come the morning. Upon arrival, the reception tell me that the room currently full and cant checkin. I am super stress that time because i am from the airport. Thanks god, seem like the manager / senior reception solve the problem and change our room. My opinion, they should improve communication among staff for avoid misunderstanding. Other issue is during my breakfast, the staff there lack of smile and kinda making bored face. They should put lot of smile during work.