The cabañas are basic but nice, our cabana was big with great shower and huge bed. The place is beautiful, very well maintained. Also, there are cute animals going around the property - I loved it. Finally, the girl in the reception was super helpful and kind!

The cabana we stayed in didn't have air conditioning, which is of course mentioned, but still challenging with the humidity and high temperatures. Also, the girl in the restaurant (the one behind the counter) was so rude and keep asking for tips. The last day there I bought two beverages and she gave me the wrong change. I guess she took it as a tip without asking me if I want to leave tip.

We splurged on a air-conditioned cabana (which was still super affordable $75AUD for 2) The bed was so so comfy and aircon so frosty. We had a huge tour from San Cristobel the day we checked in, and was super tired and it was the best place to recooperate before our long bus the next day. You can see so many monkeys right outside your door. And are legit in the jungle. There is a fantastic pool, hammocks and whole vibe is relaxing. Its not a party place if that's what your looking for. We had already been to ruins the day before, but they are pretty close (around 3 KMS) and collectivo goes from outside door. The restaurant is pretty good, food is on the higher cost side for Mexico (around 150- 200 pesos pp) but also it's so convenient and staff are so lovely. There is a kitchen too if prefer cooking. Drinks are reasonable price (55 pesos for beer, around 90 for a cocktail). They also let us stay on sight and storage luggage for no extra fee after check out at 12. We also had a couples massage onsite! There is also an easy self service laundry onsite for a fee (pretty expensive compared to others we've been to (around 300 pesos for 8 kg with clean, dry and detergent) but so convenient that it's onsite. Also everything was super clean and well managed. We had a really fantastic experience.

nothing !

Amazing waking up to the jungle sounds and both hearing and seeing the howler monkeys. The location was great, walking distance to the ruins and an easy colectivo ride into town. Staff was all very friendly and helpful and kept the shared spaces very clean. They provided plenty of drinking water. The pool was also a great relief in the heat. We also really enjoyed the little interpretive trail with different plants and fruits.

As others mentioned, the restaurant wasn’t great, especially for the price. However, I think it was comparable to the place across the street. Also the shared bathrooms felt a bit far, especially when it rained our first night.

Amazing location within walking distance of the ruins. Each day towards the late afternoon, a group of howler monkeys can be seen in the trees from the pool area. Staff are all really nice. Collectivo to the main town is cheap and runs back and forth continuously without waiting to fill up.

The collectivo stops running at 6 pm, so if you need anything from town, you need to make sure that you have time. Otherwise it's a long walk or a taxi. This isn't a negative on the accommodation, it's purely down to being located so close to the ruins, but worth knowing.

The staff was very friendly and helpful, no question was left unanswered. Sleeping and waking up with the sounds of the jungle is incredible. Our first night we woke up because of screaming monkeys, which you kept hearing every now and then. The flexibility of the hotel to use their facilities after check-out. We could use the lockers for our luggage and were still allowed to use the pool. The amount of security present in the hotel which you saw actively doing their rounds, gave a safe feeling.

The poolwater felt quite dirty. Besides the insects, which are unavoidable in the jungle, the water felt cloudy. Although this is minor criticism. For my personal taste the beds were too hard.

Nice palce out of the city in the jungel. You hear the animals all the time and see the monkeys.. 2 min with a colectivo to the ruins. The pool is great cos its realy realy realy hot. But its not so clean....theres always bugs in the water and i didnt see the staff cleaning it once...

The doorms are SMALL! So if you happend to be 4 people in a 4 people door you cant move or put your things. Ist realy small. Theres only a ceiling fan and its not strong so it gets realy hot in the room. If you are in the botom bunk tou will not feel the air at all... The sheard WC and showers are not clean and it looks like a public pool toilets. It couls use some work to say the least.

Loved it here and ended up staying an extra night! Was slightly more than what we had been paying after 3 months of travelling but worth it for a few days of chill. Did nothing but lay by the lovely pool and did the short walk down to the waterfall. Also got massages done at the spa which had amazing views. Would recommend and go again

Not against the hotel at all but a warning to people going that it is a bit out of the town so consider a taxi. We walked and was difficult with our rucksacks!

A very comfortable place in the middle of an amazing natural environment. The staff was very welcoming and organized, and gave us a few tips about what to do around (the archeological site is reachable by foot). The restaurant proposes a variety of meals all over the day and drinks too, and offers a nice view on the small river crossing through the domain. Our cabin was very cosy and cute, with windows on every side. The pool was very pleasant. On top of that, we saw many beautiful plants and uncommon animals just walking around, and even saw a family of howling monkeys that also woke us in the middle of the night, a once in a lifetime unique experience!

The wifi was very bad in our cabin, probably because we were at a certain distance from the main source. We suggest to settle other wifi sources closer to individual cabins.

This place is so good I wish we could’ve stayed longer. The staff is really friendly, the food in the restaurant is good and the location is incredible. You’re in the middle of the jungle, which you can tell by the beautiful nature and all the wild animals walking by. You have collectivo’s going to the city centre until 6 pm and after that you can easily take a taxi. The room is also very comfortable and comes with a nice patio to relax. I can highly recommend this place!

The pool and hammock areas are divine in a beautiful jungle garden setting. The restaurant staff are excellent and the food not too expensive. Lockers are big enough for all your luggage, but be careful of the gaps into the one below: I lost a charger down the gap and couldn't get it back.

The dorms are super small, about 3x3m square, which might be OK for a twin room, but it's really too tight with 4 beds (2x bunks). OK when you're sleeping, but only one person can be in the room at a time to change or get anything in and out of their bag. For the price a bit more space would be nice.