Property layout, staff and restaurant. Security was up to par.

Outside noise was a slight problem. It could be mitigated with appropriate wearher-stripping around entry door. Electrical outlets were mininal. Interior lighting could be improved with consistent color temperature bulbs. HVAC controls were lacking in that there did not appear to be a way to lower the fan speed, which was somewhat noisey and did not allow altering the direction of fins. They blew directly on the bed.

Excellent. Was not the customary cereal and rolls type, specialty items served hot.

The maintenance inside the rooms appears to be overlooked. My shower head was spraying upward toward the ceiling, with evidence that this had been going on for some time, damaging the gypsum board. Weatherstripping around entry door is missing or ineffective allowing conditioned air to escape and outside noise to enter.

Room was clean and comfortable. Breakfast was very good and a good variety. Reception and hotel staff were really nice at all times. Pool looked cleaned even though I couldnt get in cause it was too windy.

My room didnt have the magnetic door opener but a key while many other rooms did have that and the reception gave me a magnetic key to open my room. When I went back to get a key, they apologized for the misunderstanding but then I was laying in bed and they gave my key to another guest. The guest apologized and said that reception gave them the key to the room. I called reception and they apologized, that there was a misunderstanding in reception.

Third time I stay in this hotel. Sister lives a couple of blocks away from the hotel. Next to the hotel are variuos shops and restaurants as well as a huge super market and a cinema. Plenty of public transportation and centrally located.

Next upgrade it wouul be nice to add a coffe maker and a microwave. Other than that the facility is fine. As stated before this is my third stay at this hotel.

The hotel was located on the side of a shopping center with plenty of options for food, it was gated, the rooms were big, the internet was adequate for me to work while my kids played some games on their laptops. It was better than we expected for the price. The breakfast was okay for being included in the price, they had chilaquiles and other traditional Mexican breakfast, as well as fruit, hice and coffee.

The entrance easy to miss!

Room size and prices were awesome. Staff very friend and attentive. This might be my new favorite place to stay in Juarez now.

My only complaint but in reality no biggie for me was that the WiFi network doesn't work . Once again no biggie but definitely something to look in to since some o e who travels for business might be a bit more mad about it if they were to need it.

Location was perfect for our purpose. A shopping center with a store where we could buy fresh fruit and cooked meals few steps away from the hotel. Public transportation right in front of the hotel. Beds are clean and comfortable. The hotel is very quiet at night which I totally appreciate. The included breakfast was good with good service. I highly recommend this place

They need to have a night stand for each bed. Not enough outlets for work or the cell phones. No drinking water in the room, reception personal need to be better trained. They were polite but kind of cold and with an attitude of "take it or leave it". Don't have to fake a smile but just more understanding of travelers's needs.

Rooms were confortable and clean, happy to have an Air Conditioning that works, TV and a desk if needed. Gate man, cleaning lady ere very friendly. Great location, about 11 minutes away from the US consulate, and mall and about 20 min away from plaza, (Traffic in Juarez is crazy drive with caution) If you know how to and need to, the bus stops right in front of the hotel. Free breakfast, not a choice on what you want to eat but delicious, They have an out door pool, a Soriana convenience store right behind the hotel of walking distance, as well as a laundry place but not part of the hotel. Price was great, if need to stay more days book a day or two before because there is always people needing to rent near by the consulate so this spot is busy.

No laundry room, no shuttle available, a bit noisy, the wait time and some poor service from both the restaurant and front desk staff. Not all of them.

It was great stay but the shower water was coming out slow water very slow but everything else was good especially the breakfast buffet was great.

The shower water was coming out very slow and the room wasn't much clean was dusty. The water pool was good but very cold water.

The room was very good for the price and the beds were excellent (very comfy). The mini-split worked very well and the water running water from the shower was ok too. There is a very good Supermarket at the back of the hotel. We did not come to visit the American Consulate, but it is not so far from the hotel. Even you can take a green public bus (old and typical) that says "Consulado" that takes you exactly in front of the Consulate and not expensive taxis or Ubers. Also, there are very good restaurants nearby. I recommend the Quintaco (one mile to the South almost in front of the Central Park Juarez). The best tacos and service.

The free breakfast was not as good as we expected, still, the waitress treated us very well, it was only fair, but it is fine for the price compared to other hotels in the city. We did not like that the swimming pool was closed at 7:00 pm. It was too early since we wanted to enjoy it a little bit more. In some of the rooms, the Wifi did not work fast as we wanted. My wife had to download an app by opening the door.