1,024 reviews
From
$110Paseo Triunfo De La República #3976, Ciudad Juarez, 32200, CH, Mexico
1,024 reviews
1/46
From
$110Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Welcome to Hotel Lucerna Ciudad Juarez! Located just 1.3mi from the vibrant city center of Ciudad Juárez, this luxurious 5-star hotel offers an unforgettable stay in the heart of Mexico's Chihuahua state. With 1024 rave reviews, you can trust that your stay here will be nothing short of exceptional.
Starting at just $110, Hotel Lucerna Ciudad Juarez offers unbeatable prices for its top-notch amenities. From a refreshing outdoor swimming pool and a well-equipped fitness center to free Wi-Fi and private parking, this hotel has everything you need for a comfortable and convenient stay. The pet-friendly policy means you can bring your furry friends along on your travels. The 24-hour front desk and room service ensure that all your needs are met promptly. Plus, the bar and restaurant provide delicious dining options without ever having to leave the hotel.
With its prime location, Hotel Lucerna Ciudad Juarez offers stunning views of the city and a serene garden terrace where you can relax and unwind. The spacious and well-appointed rooms feature balconies, free toiletries, and an array of amenities such as minibars, flat-screen TVs, and iPod docks. The hotel also offers additional services such as car rental, concierge assistance, and laundry services to make your stay even more enjoyable.
Experience the ultimate combination of luxury, comfort, and convenience at Hotel Lucerna Ciudad Juarez. Book your stay today and get ready to create unforgettable memories in Mexico's charming Chihuahua state.
When it comes to relaxation and recreation, Hotel Lucerna Ciudad Juarez has you covered with not one, but two stunning outdoor swimming pools. Whether you're looking to take a refreshing dip or simply lounge poolside with a cool drink in hand, these pools are the perfect spot to unwind. And for those seeking a more tranquil experience, Pool 1 is reserved exclusively for adults, allowing for a peaceful and serene atmosphere. So go ahead, dive in and soak up the sun while enjoying the breathtaking views of the city.
Culinary delights await you at Restaurant Acueducto, located right on-site. This restaurant offers a warm and inviting ambiance, combining both traditional and modern elements. With a diverse menu featuring American and Mexican cuisine, you're sure to find something to satisfy your cravings. Whether you're in the mood for a hearty burger or traditional Mexican flavors, Restaurant Acueducto has it all. So sit back, relax, and indulge in a memorable dining experience without ever having to leave the comfort of the hotel.
At Hotel Lucerna Ciudad Juarez, we want to make your stay as hassle-free as possible. That's why we accept a variety of payment methods, including cash, Visa, American Express, and Mastercard. So whether you prefer to pay with plastic or have some cash on hand, you can rest easy knowing that we've got you covered. Book your stay today and experience the perfect blend of luxury, convenience, and culinary delights at Hotel Lucerna Ciudad Juarez.
Closest airports
El Paso International Airport
6.5miAbraham González International Airport
7.1miBiggs Army Air Field
8.8miOutdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Room service
Restaurant
Terrace
Garden
Business center
View
Free toiletries
Balcony
Private Bathroom
Parking On Site
Show 7 photos
Deluxe, 1 Bed, Balcony
325 sqft
Balcony
Flat-screen TV
+
More details
This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Lucerna, 2 Double
2 Double Beds
+
More details
King Room
1 King Size Bed
x4
+
x3
More details
King Size Bed
Room - 2 Double
2 Double Beds
x4
+
x3
More details
Two Double Beds
Show 8 photos
Junior Suite
1 King Size Bed
325 sqft
Private Bathroom
Balcony
View
Minibar
+
More details
Experience luxury and comfort in our spacious Junior Suite, perfect for couples and families with a child. Unwind in the sitting area, enjoy the view from your balcony, and indulge in the amenities including a private bathroom, flat-screen TV, and minibar.
Show 9 photos
Lucerna, King
1 Queen Size Bed
325 sqft
City view
Private Bathroom
Balcony
Flat-screen TV
+
More details
Experience the ultimate luxury in our Lucerna Select King room. With a spacious 323 sqft and breathtaking city views, this double room is perfect for 2 adults and 1 child. Enjoy the modern amenities including a private balcony, flat-screen TV, air conditioning, and a comfortable queen size bed. Relax and unwind in the beautiful private bathroom complete with a bathtub or shower, bathrobe, and free toiletries.
Deluxe, King, Balcony
1 King Size Bed
Balcony
+
More details
Show 2 photos
Deluxe
1 King Size Bed
+
More details
Deluxe King Bed includes a king-size bed 150-183 width.
Show 6 photos
Deluxe, Double, Balcony
1 Double Bed
325 sqft
Private Bathroom
Balcony
View
Flat-screen TV
+
More details
Show 2 photos
Deluxe, 2 Bed
x4
+
x3
More details
Deluxe Two Beds
Show 7 photos
Deluxe, 2 Double, Balcony
2 Double Beds
325 sqft
Private Bathroom
Balcony
View
Flat-screen TV
+
More details
Experience luxury and comfort in our newly renovated Deluxe Double Room with Balcony. Relax in the spacious 323 sqft room, perfect for 2 adults and 2 children, and enjoy the stunning view from your own private balcony. Equipped with a flat-screen TV, air conditioning, and free toiletries, this room ensures a memorable stay.
8.3
1,024 reviewsFrom
$110Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Morayma
10
10
I love the location; we were very centralized and close to the mercado. I enjoyed the pool being opened. However, the weather didn't allow us to get in. (Not, your fault) How attentive the staff members were when helping us with our luggage.
There was a lot of security with guns hanging out in the lobby which intimidated my children. Since is was there first time in Juarez. However, the staff members ensured us everything was fine.
🇺🇸
Lisa
8.2
8.2
The employees were very nice. Everyone acted like they enjoyed their job and was there to serve the customers. The upkeep of the property outside was nice. We drove our vehicle across the border from the USA and never felt concerned about our vehicle or ourselves. The safe in the room was definitely a plus. We enjoyed our outdoor balcony.
I felt like the room could have been much cleaner. Every corner of our room was dirty. Little pieces of paper, tags, peanuts, hair, etc. We actually went to the local grocery store and purchased a heavy duty bathroom bleach cleaner to use in the shower, toilet, and bathroom sink before we used the facilities. The elevators were very dirty as well, including the carpet and walls inside the elevator.
🇨🇦
Kerri
8.2
8.2
The staff was friendly and accommodating without hesitation. They supported my need to workout and hold meetings on site, and were very discreet through all my activities.
That people in the room next to me and across from me smoked. This had nothing to do with the hotel, but I should have mentioned to reception the first time it happened so they could take action. There was no coffee maker in the room which would have been a nice addition.
🇺🇸
Andrew
8.2
8.2
The pool.... breakfast!.. The room was really nice
Over charged me for the alcoholic drinks , 15$ a drink!at the pool not allowed to have own food or drinks... I think that's sillly.... let people enjoy there stay without ripping them off!
🇺🇸
Maria
10
10
I liked everything, staff is friendly starting with front desk and helpful with all my questions, definitely very good choice for booking this place, I will be back soon! Thank you very much guys, GOOD JOB!!! 💯👍🏼
🇺🇸
Leif
10
10
Very friendly staff who provided very attentive service without exception. Excellent amenities and pool that exceeded my expectations. WiFi was consistently reliable with 150mbps down / 50mbps up.
🇺🇸
Wayne
9.1
9.1
I really enjoyed access to the 6th floor executive salon which included breakfast, coffee/pastries in the afternooon, and the excellent service of Omar. He was so personable, professional, and service-oriented. Thank you Omar! Also, really loved the pool and fountain.
Lack of hotel provided transporation support and perhaps an internal shop to purchase sundries or other snacks, etc. A little more space availability around the pool would be helpful.
🇲🇽
Ana
8.2
8.2
I liked the room and the service, the pool is lovely.
I think it was expensive, it didn’t include breakfast for that price and didn’t have a coffee machine in the room.
🇺🇸
Pricilla
10
10
Location. Service.
My key kept disactivating and had to go to reception 3 times. Stayed there 8 nights for a surgery I had, during recovery I had night sweats and I hated I couldn’t adjust the temperature in my room. Because they had it set.
🇺🇸
Carlos
9.1
9.1
Location
Dirty shower and bathroom floor, i found hair on walls and floor to bad! for the price I pay
Airports
El Paso International Airport
6.5miAbraham González International Airport
7.1miBiggs Army Air Field
8.8miAirports
El Paso International Airport
6.5miAbraham González International Airport
7.1miBiggs Army Air Field
8.8miAttractions
Wet n' Wild Waterworld
19.3miRestaurant Acueducto
Cuisines
American•MexicanAmbiances
Family Friendly•Traditional•ModernLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Room service
Restaurant
Terrace
Garden
Business center
View
Free toiletries
Balcony
Private Bathroom
Parking On Site
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Towels
Towels/Sheets (extra fee)
Bedroom
Linens
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Minibar
Restaurant
Front Desk Services
24-hour front desk
Concierge
Express check-in/out
Tour desk
General
Air conditioning
Executive lounge access
Facilities for disabled guests
Heating
Interconnecting room(s) available
Ironing facilities
Laptop size safe
Non-smoking rooms
Room service
Internet
Free wifi
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Radio
Telephone
Outdoors
Balcony
Garden
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Safety & security
24-hour security
Safe
Services
Wake-up service
Spa
Fitness center
Outdoor swimming pool
Transportation
Car rental
View
City view
Pool view
View
From
$110Check-in
From 15:00
Check-out
Until 13:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
13+ years
Extra bed upon request
$26 per person per day
The price in MXN has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Mastercard,
American Express,
Visa,
Cash only
This property accepts cash.
What are the check-in and check-out times at Hotel Lucerna Ciudad Juarez?
Your reservation at Hotel Lucerna Ciudad Juarez includes a check-in time of 03:00 PM and a check-out time of 01:00 PM.
Does Hotel Lucerna Ciudad Juarez provide free parking options?
Yes, Hotel Lucerna Ciudad Juarez offers free private on-site parking for its guests. No parking reservation is required.
What are the rates at Hotel Lucerna Ciudad Juarez?
The beginning rate for stays at Hotel Lucerna Ciudad Juarez is $110. Bear in mind that pricing can alter depending on room configurations and dates. For a precise figure, enter your stay dates.
Which room categories can I book at Hotel Lucerna Ciudad Juarez?
Hotel Lucerna Ciudad Juarez offers several types of rooms including Junior Suites, Lucerna Select Kings, Deluxe Single Rooms with Balcony, and Deluxe Double Rooms with Balcony. All rooms are non-smoking and have a room size of 323 sqft. The occupancy varies, accommodating either 2 adults and 1 child or 2 adults and 2 children. The bed sizes range from King size to Queen size to Double.
What are the main attractions at Hotel Lucerna Ciudad Juarez?
Guests can spend their time at Hotel Lucerna Ciudad Juarez by enjoying the various leisure amenities offered. They can relax and unwind by taking a dip in the outdoor swimming pool, which is available all year round. Additionally, guests can keep up with their fitness routine at the well-equipped fitness center.
For fine dining experiences, guests can dine at the on-site restaurant, Restaurant Acueducto. This family-friendly restaurant offers a blend of traditional and modern ambiances and serves American and Mexican cuisines.
It is important to note that there is no specific information provided about the Executive lounge access, so it cannot be mentioned in this answer. There is also no mention of any other pools or leisure amenities at the hotel, so they cannot be included in the response.
Does Hotel Lucerna Ciudad Juarez have a pool for guests?
The Hotel Lucerna Ciudad Juarez has one pool available. The pool is located outdoors and can be used throughout the year. However, it is restricted to adults only.
Does Hotel Lucerna Ciudad Juarez have on-site restaurants?
Yes, Hotel Lucerna Ciudad Juarez has a restaurant on site called Restaurant Acueducto. The restaurant offers a family-friendly ambiance with a mix of traditional and modern decor. The cuisine served includes American and Mexican dishes.
Can I use my credit card at Hotel Lucerna Ciudad Juarez?
Yes, you can use your credit card at Hotel Lucerna Ciudad Juarez. The hotel accepts Visa, American Express, and Mastercard as payment methods. Additionally, you can also pay with cash.
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