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+1-833-728-20415,370 reviews
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$73Costera Miguel Aleman 121, Fraccionamiento Magallanes, Acapulco, 39670, Mexico
Reservations:
+1-833-728-20415,370 reviews
1/60
Spa/Wellness packages
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Beach
Welcome to Emporio Acapulco, a luxurious 5-star hotel located in Acapulco de Juárez, Mexico. Situated just 2.4mi away from the city center, this beachfront hotel offers breathtaking ocean views and a convenient location for travelers. With over 5,370 reviews, this hotel has proven to be a popular choice among visitors.
Starting at just $73, Emporio Acapulco provides a range of amenities to ensure a memorable stay. Guests can enjoy a complimentary breakfast and take advantage of the outdoor swimming pool and kids' pool. The hotel also offers a spa with wellness packages for ultimate relaxation. Additionally, there is free WiFi, a bar, restaurant, and room service available for guests' convenience.
This smoke-free property provides a range of services including wake-up calls, laundry, dry cleaning, and currency exchange. Each room is equipped with air conditioning, a flat-screen TV, minibar, and private bathroom with complimentary toiletries. Whether you're looking to explore the nearby city center or simply relax on the beach, Emporio Acapulco is the perfect choice for your stay.
At Emporio Acapulco, fun in the sun is guaranteed with not one, but three outdoor pools to choose from! Take a refreshing dip in Pool 1, exclusively for adults, or join in the excitement at Pool 2 and Pool 3, which are open to guests of all ages. Lounge by the poolside, soak up the rays, and enjoy the stunning ocean views that stretch as far as the eye can see. For those traveling with little ones, Pool 1 features a shallow end, ensuring a safe and enjoyable experience for everyone.
When it's time to satisfy your hunger, look no further than Condimento, the on-site restaurant at Emporio Acapulco. With a family-friendly ambiance and a diverse menu of international cuisines, there is something to please every palate. From savory dishes to mouthwatering desserts, Condimento is the perfect dining destination for guests of all ages. Enjoy a delectable meal while taking in the breathtaking views of the sea, creating an unforgettable dining experience.
At Emporio Acapulco, convenience is key, and that includes payment options. Cash is accepted, ensuring a hassle-free check-out process. Furthermore, the hotel accepts major credit cards, including Mastercard, Visa, and American Express, allowing guests to choose the payment method that suits them best. So whether you prefer to use cash or prefer the convenience and security of a credit card, Emporio Acapulco has got your payment needs covered.
Closest airports
General Juan N. Álvarez International Airport
10.6miSpa/Wellness packages
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Beach
Air conditioning
Bar
Tour desk
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach chairs/Loungers
Elevator
View
Free toiletries
Balcony
Bathtub
Show 7 photos
Superior, King/2 Double, Ocean View
1 King Size Bed
2 Double Beds
355 sqft
Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
This air-conditioned room is furnished with one king bed or 2 double beds, based upon availability. In-room amenities include cable TV, and a coffee maker. The private bathroom has a bath and free toiletries. A hairdryer is also available. Guests can enjoy discounts in spa, kid's club and dinners. Contact the property for conditions.
Show 8 photos
Suite Privilege Club, Sea View
2 Double Beds
1 King Size Bed
390 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
+
More details
Indulge in the luxurious Club Privilege Suite with stunning sea views and spacious accommodations for four adults. Relax on the balcony or terrace, unwind in the bathtub, and enjoy modern amenities like a flat-screen TV and minibar in this elegant suite.
Show 7 photos
Superior, 2 Double, Ocean View
2 Double Beds
355 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Double Superior Ocean View is 355 square feet and includes 2 double beds 131-150 width plus balcony, cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.
Show 7 photos
Queen Room, Sea View
1 Queen Size Bed
355 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Experience luxury and tranquility in our Queen Room with Sea View. With panoramic ocean views, a private bathroom with a bathtub, and a spacious balcony to relax on, you'll feel like you're on a never-ending vacation.
Show 5 photos
Super Superior, King/2 Double, Ocean View
1 King Size Bed
2 Double Beds
355 sqft
Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
This air-conditioned room is furnished with one king bed or 2 double beds, based upon availability. In-room amenities include cable TV, and a coffee maker. The private bathroom has a bath and free toiletries. A hairdryer is also available. Guests can enjoy discounts in spa, kid's club and dinners. Contact the property for conditions.
Show 5 photos
Super Superior, 2 Double/King, Ocean View
2 Double Beds
1 King Size Bed
355 sqft
Ocean view
Private Bathroom
Balcony
Bathtub
x4
More details
Enjoy a Super Deal and experience the breath-taking Ocean View from the privacy of your Superior Room with balcony and terrace. Indulge in luxury with spacious accommodations, a comfortable king-size bed, modern amenities, and a refreshing bathtub for a relaxing stay.
Show 4 photos
Suite Privilege, Ocean View
1 King Size Bed
1 Double Bed
485 sqft
Balcony
Flat-screen TV
x8
+
x5
More details
Double Suite Privilege Ocean View is 484 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus balcony, cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.
Show 2 photos
Deluxe Suite
1 King Size Bed
390 sqft
Balcony
Flat-screen TV
Tea/Coffee maker
x8
+
x5
More details
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. Featuring a balcony, this suite also provides air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Show 2 photos
King Room
1 King Size Bed
355 sqft
Balcony
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. Boasting a balcony, this double room also features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Show 3 photos
Superior, King
1 King Size Bed
Balcony
x4
+
x3
More details
Superior King Bed
Show 4 photos
Superior, Queen
1 Queen Size Bed
x4
+
x3
More details
Privilege
1 King Size Bed
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Privilege King Room.
8.2
5,370 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇵🇱
Leszek
9.1
November 2022
- fantastic location, beach at the hotel, swimming pool(s) with different depths, with water in moderate temperature - beautiful view - from anywhere actually. I loved view from balcony, delighted view of the bay - hotel staff very helpfull, quickly resolve arising problems - safe place - we ate brakfast outside of hotel - there's Vips and Sanborns quite close. La Casa the Los Abuelos is just on other side of street
- AC very very noisy, made sounds as if the its fans were about to fly away... It was impossible to sleep, we had to switch off for the night - flush worked very strangely, sometimes the 'stuff' returned - few times in row our door access cards stopped working - we wasted some time going to reception desk to 'repair' them. - the shower was operating by magic, we thought it was broken, and it just required special effort - palapas cost 500MXN, however 400MXN can be used for food and actually 100MXN is for palapas rent. there was no any writte information about how it works. - parking cost 130MXN/day
🇺🇸
Alberto
8.2
July 2022
pool as described also have a adult only pools 2 of them makes a big difference and family pool are also great to enjoy all rooms have beach front. The rooms look a little upgraded ac was super cold and breack fast was good you can choose from the bar or chef can cook your special eggs the sweet bar mexican bread was fantastic Fernanda gave us an excellent service in the breakfast. Didn't had the dinner there but they also have it if you wish. Restaurant are excellent. Price is right on the spot. .
Bads you have to wake up early to get your self a good shade spot for the pool. But thats on every hotel we been the only one to blame for that is the people that grab every chair they can even if they don't used them. And shades at the beach gotta consume $250 pesos in order to get access to them
🇲🇽
Kieran
8.2
September 2022
I loved that there are 3 pools; a family option, only adults, and an infinity pool in the adult section. The spa was wonderful too! Karina and Lupita were wonderful masseuses!
The staff are noticeably flustered and seem quite unorganized when it comes to valet parking. Watch out for Sunday check-out between 11am and 1pm. Lots of lines and difficult to get your vehicle back, and this was during off-peak season. Take care renting towels for the pools! They will charge $25 USD / $500 MXN if you don’t return them by 9pm each night. We were confronted by a rather rude staff when we checked our towels in at 8.57pm. We had to show our watches to get the kid to cooperate. He didn’t apologize afterwards. It also seemed weird that pools close at 9pm - a tad early, really.
🇺🇸
Vivek
8.2
September 2022
1) Location. Excellent. 2) Rooms have an old world charm. Marble flooring, traditional wooden furniture. 3) Every room has a balcony with excellent views of the beach + pools. 4) the pools are beautiful. 2 pools are adults only and a large one for kids. 5) the seafood restaurant is excellent. great service. try the ceviche and aguachile. just excellent! 6) room service (24 hour) food was excellent. try the filet mignon with mushroom sauce. Yum!
1) valet parking - super slow 2) air conditioning in the rooms - runs hot. 3) they are obsessive about the pool towels. keep them safe and obtain the towel return ticket or you will be delayed at checkout. 4) the food at the pool restaurant is limited (burgers, sandwiches) and low quality. please don’t serve cocktails in paper cups!
🇫🇮
Olga
8.2
September 2022
I like the hotel area and window view, simply amazing.
Unfortunately hotel lost the chic many years ago. Need of renovation here and there. Also was surprised that so less staff speak at least some English, even who is working on entrance area. Couldn't get mexican version of charger (I took European my mistake), not typical level of service for 5*star hotel. Everyone was sending me out to another colleague. And finally note for housekeeping: please use vacuum cleaner before mop, otherwise hairs will be left on bathroom floor, that is not nice.
🇺🇸
Peggy
9.1
May 2022
We were here 4/19-4/26/22. Large nice room (we had one King bed) on floor 10 with wonderful view across pool and to the ocean. Beautiful sunsets. Nice pool areas, very good food in restaurants, Complimentary breakfast was a lot better then we assumed (large buffet actually!) Many shops and food within walking distance too. Very Friendly staff. Everything was GREAT! We will return, just need to brush up more on our Spanish first. Beautiful beaches,
Some guests are selfish and blast there music - so you hear three Mexican music going all at once! Hard to nap in sun with that. Check in is 3pm sharp so very long line to check in. No early check ins. Long, slow line. Be careful, the beach has strong current and some rough waves. Beautiful though. We speak English and some Spanish. We had some difficulty with menus and communication, but a few do speak some English, which was helpful. We have been many locations in Mexico, Acapulco, or at least this area, was mainly Spanish speaking, which we need to improve on our Spanish before returning. The pool area had some areas needing improvement - but totally fine, we are paying a good price to stay here and accept the small flaws in return for the GREAT price.
🇬🇧
David
8.2
January 2022
Hotel was on the beach it was wonderful Had to change the room as the air conditioning didn't work and the hot water only came on at a certain time but the new room was excellent The swimming pools all around the hotel were good but too many kids So if you have kids its it would definatly suit you In saying that theres also a quiet pool for people with no kids which is very very good for people who dont want noise.
Mask masks masks masks It was a nightmare Young kids working in the hotel asking you to pull up your mask if they saw it slipping Be warned people the mexican acapulco people crazy about masks everywhere Total nightmare this is So be prepared
🇳🇱
Frans_
9.1
May 2022
I really liked the hotel, and my little daughters loved the swimming pool with all the slides and the kids area.
Why don't you use a timeslot system for the peak season? When semana santa started, the breakfast became really chaotic.. it almost felt like they were not prepared for it, we had to quee for more than an hour to wait for a table, at the end we were sent to another restaurant but with way less food options and less staff. At the end the issue was solved and we got a table in the main restaurant. Also the door of our room and the sliding door to the balcony needed maintenance, they would get stuck or not close anymore.
🇨🇦
Ivonne
8.2
March 2023
The view, the restaurants and the staff super friendly
I guess it needs a refresh look, more up to date. And, I did not appreciate that the beach we have to rent the little shack, and the worst we pay and there are other private companies in front of us obstructing the view.
🇲🇽
Mohrez66
8.2
October 2022
Staff no matter where every one super friendly, location great! Room view amazing, whenever I visit Acapulco I stay at emporio is my favorite one there oh BTW the Spa is incredible!
After COVID they removed the ice bar which was understandable however now they have everything as before but the ice bar it's not in its place any more and it is a hazel to call them everytime you need ice secondly today before I do check out they just got in my room without even knock the door🤦
Attractions
Acapulco Cruise Port (Terminal Maritima)
0.6miEl Rollo Acapulco
1.6miZocalo
2miFort of San Diego (Fuerte de San Diego)
2.1miDiego Rivera Mural (Exekatlkalli)
2.7miLa Roqueta Island (Isla de La Roqueta)
2.8miLa Quebrada Cliff Divers
2.9miCoyuca Lagoon (Laguna de Coyuca)
7.3miAttractions
Acapulco Cruise Port (Terminal Maritima)
0.6miEl Rollo Acapulco
1.6miZocalo
2miFort of San Diego (Fuerte de San Diego)
2.1miDiego Rivera Mural (Exekatlkalli)
2.7miLa Roqueta Island (Isla de La Roqueta)
2.8miLa Quebrada Cliff Divers
2.9miCoyuca Lagoon (Laguna de Coyuca)
7.3miAirports
General Juan N. Álvarez International Airport
10.6miCondimento
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Room service
Beach
Air conditioning
Bar
Tour desk
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Beach chairs/Loungers
Elevator
View
Free toiletries
Balcony
Bathtub
Activities
Beach
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Elevator
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Balcony
Beachfront
Outdoor furniture
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Contactless check-in/out
Room Amenities
Iron
Safety & security
24-hour security
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Couples' massage
Fitness
Foot massage
Full-body massage
Head massage
Kids' pool
Massage
Neck massage
Outdoor swimming pool
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Shuttle service
View
Ocean view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
Age restriction may apply
Private parking is available on site (reservation is not needed) and costs MXN 155 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
American Express,
Cash only
This property accepts cash.
What are the check-in and check-out times at Emporio Acapulco?
For Emporio Acapulco, you can check in after 03:00 PM and the check-out deadline is 12:00 PM.
Is free parking available at Emporio Acapulco?
Yes, Emporio Acapulco provides private on-site parking for guests at a price of MX$155 per day. Reservation for parking is not required.
What are the rates at Emporio Acapulco?
A stay at Emporio Acapulco can begin from a rate of $73. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What types of rooms does Emporio Acapulco offer?
The hotel offers a variety of rooms, including Super Deal - Superior Room with Ocean View, Club Privilege Suite with Sea View, Queen Room with Sea View, and Superior Room with Ocean View. All rooms are double occupancy and non-smoking. The bed sizes vary, with options of 2 double beds, 1 king-sized bed, or 1 queen-sized bed. The room sizes range from 355 sqft to 388 sqft.
What activities does Emporio Acapulco offer?
Guests at Emporio Acapulco can spend their time enjoying the hotel's leisure amenities. They can relax and rejuvenate with spa and wellness packages, or soak up the sun on the beachfront. The hotel offers an outdoor swimming pool and a separate kids' pool for families. Guests can also lounge on beach chairs and enjoy refreshing drinks from the bar.
For dining options, the hotel has a restaurant called Condimento, which offers international cuisine in a family-friendly ambiance.
In terms of pools, there are three available options at Emporio Acapulco. Pool 1 is an outdoor pool with a shallow end and is exclusively for adults. Pool 2 and Pool 3 are also outdoor pools and are open for all ages throughout the year.
Overall, guests have a variety of leisure options at the hotel, including spa treatments, beach activities, swimming pools, and dining at the restaurant.
Can guests use a pool at Emporio Acapulco?
The hotel has three pools. Pool 1 is for adults only, has a shallow end, and is available all year round. Pool 2 and Pool 3 are available all year round and have no age restrictions. All pools are located outdoors.
Does Emporio Acapulco feature its own restaurants?
The hotel has one restaurant on site called Condimento. It offers a family-friendly ambiance and serves international cuisine.
Can I use my credit card at Emporio Acapulco?
Yes, you can use your credit card at Emporio Acapulco. Accepted credit cards include Mastercard, Visa, and American Express. However, you also have the option to pay with cash if you prefer.
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