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8.2

5,370 reviews

Emporio Acapulco

Emporio Acapulco

Costera Miguel Aleman 121, Fraccionamiento Magallanes, Acapulco, 39670, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Beach

Emporio Acapulco

Welcome to Emporio Acapulco, a luxurious 5-star hotel located in Acapulco de Juárez, Mexico. Situated just 2.4mi away from the city center, this beachfront hotel offers breathtaking ocean views and a convenient location for travelers. With over 5,370 reviews, this hotel has proven to be a popular choice among visitors.

Starting at just $72, Emporio Acapulco provides a range of amenities to ensure a memorable stay. Guests can enjoy a complimentary breakfast and take advantage of the outdoor swimming pool and kids' pool. The hotel also offers a spa with wellness packages for ultimate relaxation. Additionally, there is free WiFi, a bar, restaurant, and room service available for guests' convenience.

This smoke-free property provides a range of services including wake-up calls, laundry, dry cleaning, and currency exchange. Each room is equipped with air conditioning, a flat-screen TV, minibar, and private bathroom with complimentary toiletries. Whether you're looking to explore the nearby city center or simply relax on the beach, Emporio Acapulco is the perfect choice for your stay.

At Emporio Acapulco, fun in the sun is guaranteed with not one, but three outdoor pools to choose from! Take a refreshing dip in Pool 1, exclusively for adults, or join in the excitement at Pool 2 and Pool 3, which are open to guests of all ages. Lounge by the poolside, soak up the rays, and enjoy the stunning ocean views that stretch as far as the eye can see. For those traveling with little ones, Pool 1 features a shallow end, ensuring a safe and enjoyable experience for everyone.

When it's time to satisfy your hunger, look no further than Condimento, the on-site restaurant at Emporio Acapulco. With a family-friendly ambiance and a diverse menu of international cuisines, there is something to please every palate. From savory dishes to mouthwatering desserts, Condimento is the perfect dining destination for guests of all ages. Enjoy a delectable meal while taking in the breathtaking views of the sea, creating an unforgettable dining experience.

At Emporio Acapulco, convenience is key, and that includes payment options. Cash is accepted, ensuring a hassle-free check-out process. Furthermore, the hotel accepts major credit cards, including Mastercard, Visa, and American Express, allowing guests to choose the payment method that suits them best. So whether you prefer to use cash or prefer the convenience and security of a credit card, Emporio Acapulco has got your payment needs covered.

Closest airports

General Juan N. Álvarez International Airport

10.6mi

Most popular amenities

Spa/Wellness packages

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Beach

Air conditioning

Bar

Tour desk

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach chairs/Loungers

Elevator

View

Free toiletries

Balcony

Bathtub

Rooms

Show 7 photos

Superior, King/2 Double, Ocean View

1 King Size Bed

2 Double Beds

355 sqft

Balcony

Flat-screen TV

Tea/Coffee maker

+

More details

This air-conditioned room is furnished with one king bed or 2 double beds, based upon availability. In-room amenities include cable TV, and a coffee maker. The private bathroom has a bath and free toiletries. A hairdryer is also available. Guests can enjoy discounts in spa, kid's club and dinners. Contact the property for conditions.

Club Privilege Suite with Sea View in Emporio Acapulco

Show 8 photos

Suite Privilege Club, Sea View

2 Double Beds

1 King Size Bed

390 sqft

Ocean view

Private Bathroom

Balcony

Bathtub

+

More details

Indulge in the luxurious Club Privilege Suite with stunning sea views and spacious accommodations for four adults. Relax on the balcony or terrace, unwind in the bathtub, and enjoy modern amenities like a flat-screen TV and minibar in this elegant suite.

Superior Room with Ocean View in Emporio Acapulco

Show 7 photos

Superior, 2 Double, Ocean View

2 Double Beds

355 sqft

Ocean view

Private Bathroom

Balcony

Bathtub

x4

+

x3

More details

Double Superior Ocean View is 355 square feet and includes 2 double beds 131-150 width plus balcony, cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.

Queen Room with Sea View in Emporio Acapulco

Show 7 photos

Queen Room, Sea View

1 Queen Size Bed

355 sqft

Ocean view

Private Bathroom

Balcony

Bathtub

x4

+

x3

More details

Experience luxury and tranquility in our Queen Room with Sea View. With panoramic ocean views, a private bathroom with a bathtub, and a spacious balcony to relax on, you'll feel like you're on a never-ending vacation.

Show 5 photos

Super Superior, King/2 Double, Ocean View

1 King Size Bed

2 Double Beds

355 sqft

Balcony

Flat-screen TV

Tea/Coffee maker

+

More details

This air-conditioned room is furnished with one king bed or 2 double beds, based upon availability. In-room amenities include cable TV, and a coffee maker. The private bathroom has a bath and free toiletries. A hairdryer is also available. Guests can enjoy discounts in spa, kid's club and dinners. Contact the property for conditions.

Super Deal - Superior Room with Ocean View in Emporio Acapulco

Show 5 photos

Super Superior, 2 Double/King, Ocean View

2 Double Beds

1 King Size Bed

355 sqft

Ocean view

Private Bathroom

Balcony

Bathtub

x4

More details

Enjoy a Super Deal and experience the breath-taking Ocean View from the privacy of your Superior Room with balcony and terrace. Indulge in luxury with spacious accommodations, a comfortable king-size bed, modern amenities, and a refreshing bathtub for a relaxing stay.

Show 4 photos

Suite Privilege, Ocean View

1 King Size Bed

1 Double Bed

485 sqft

Balcony

Flat-screen TV

x8

+

x5

More details

Double Suite Privilege Ocean View is 484 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus balcony, cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.

Show 2 photos

Deluxe Suite

1 King Size Bed

390 sqft

Balcony

Flat-screen TV

Tea/Coffee maker

x8

+

x5

More details

Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. Featuring a balcony, this suite also provides air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Show 2 photos

King Room

1 King Size Bed

355 sqft

Balcony

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. Boasting a balcony, this double room also features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Show 3 photos

Superior, King

1 King Size Bed

Balcony

x4

+

x3

More details

Superior King Bed

Show 4 photos

Superior, Queen

1 Queen Size Bed

x4

+

x3

More details

Privilege

1 King Size Bed

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Privilege King Room.

Guest reviews

8.2

5,370 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇵🇱

Leszek

9.1

November 2022

- fantastic location, beach at the hotel, swimming pool(s) with different depths, with water in moderate temperature - beautiful view - from anywhere actually. I loved view from balcony, delighted view of the bay - hotel staff very helpfull, quickly resolve arising problems - safe place - we ate brakfast outside of hotel - there's Vips and Sanborns quite close. La Casa the Los Abuelos is just on other side of street

- AC very very noisy, made sounds as if the its fans were about to fly away... It was impossible to sleep, we had to switch off for the night - flush worked very strangely, sometimes the 'stuff' returned - few times in row our door access cards stopped working - we wasted some time going to reception desk to 'repair' them. - the shower was operating by magic, we thought it was broken, and it just required special effort - palapas cost 500MXN, however 400MXN can be used for food and actually 100MXN is for palapas rent. there was no any writte information about how it works. - parking cost 130MXN/day

🇺🇸

Alberto

8.2

July 2022

pool as described also have a adult only pools 2 of them makes a big difference and family pool are also great to enjoy all rooms have beach front. The rooms look a little upgraded ac was super cold and breack fast was good you can choose from the bar or chef can cook your special eggs the sweet bar mexican bread was fantastic Fernanda gave us an excellent service in the breakfast. Didn't had the dinner there but they also have it if you wish. Restaurant are excellent. Price is right on the spot. .

Bads you have to wake up early to get your self a good shade spot for the pool. But thats on every hotel we been the only one to blame for that is the people that grab every chair they can even if they don't used them. And shades at the beach gotta consume $250 pesos in order to get access to them

🇲🇽

Kieran

8.2

September 2022

I loved that there are 3 pools; a family option, only adults, and an infinity pool in the adult section. The spa was wonderful too! Karina and Lupita were wonderful masseuses!

The staff are noticeably flustered and seem quite unorganized when it comes to valet parking. Watch out for Sunday check-out between 11am and 1pm. Lots of lines and difficult to get your vehicle back, and this was during off-peak season. Take care renting towels for the pools! They will charge $25 USD / $500 MXN if you don’t return them by 9pm each night. We were confronted by a rather rude staff when we checked our towels in at 8.57pm. We had to show our watches to get the kid to cooperate. He didn’t apologize afterwards. It also seemed weird that pools close at 9pm - a tad early, really.

🇺🇸

Vivek

8.2

September 2022

1) Location. Excellent. 2) Rooms have an old world charm. Marble flooring, traditional wooden furniture. 3) Every room has a balcony with excellent views of the beach + pools. 4) the pools are beautiful. 2 pools are adults only and a large one for kids. 5) the seafood restaurant is excellent. great service. try the ceviche and aguachile. just excellent! 6) room service (24 hour) food was excellent. try the filet mignon with mushroom sauce. Yum!

1) valet parking - super slow 2) air conditioning in the rooms - runs hot. 3) they are obsessive about the pool towels. keep them safe and obtain the towel return ticket or you will be delayed at checkout. 4) the food at the pool restaurant is limited (burgers, sandwiches) and low quality. please don’t serve cocktails in paper cups!

🇫🇮

Olga

8.2

September 2022

I like the hotel area and window view, simply amazing.

Unfortunately hotel lost the chic many years ago. Need of renovation here and there. Also was surprised that so less staff speak at least some English, even who is working on entrance area. Couldn't get mexican version of charger (I took European my mistake), not typical level of service for 5*star hotel. Everyone was sending me out to another colleague. And finally note for housekeeping: please use vacuum cleaner before mop, otherwise hairs will be left on bathroom floor, that is not nice.

🇺🇸

Peggy

9.1

May 2022

We were here 4/19-4/26/22. Large nice room (we had one King bed) on floor 10 with wonderful view across pool and to the ocean. Beautiful sunsets. Nice pool areas, very good food in restaurants, Complimentary breakfast was a lot better then we assumed (large buffet actually!) Many shops and food within walking distance too. Very Friendly staff. Everything was GREAT! We will return, just need to brush up more on our Spanish first. Beautiful beaches,

Some guests are selfish and blast there music - so you hear three Mexican music going all at once! Hard to nap in sun with that. Check in is 3pm sharp so very long line to check in. No early check ins. Long, slow line. Be careful, the beach has strong current and some rough waves. Beautiful though. We speak English and some Spanish. We had some difficulty with menus and communication, but a few do speak some English, which was helpful. We have been many locations in Mexico, Acapulco, or at least this area, was mainly Spanish speaking, which we need to improve on our Spanish before returning. The pool area had some areas needing improvement - but totally fine, we are paying a good price to stay here and accept the small flaws in return for the GREAT price.

🇬🇧

David

8.2

January 2022

Hotel was on the beach it was wonderful Had to change the room as the air conditioning didn't work and the hot water only came on at a certain time but the new room was excellent The swimming pools all around the hotel were good but too many kids So if you have kids its it would definatly suit you In saying that theres also a quiet pool for people with no kids which is very very good for people who dont want noise.

Mask masks masks masks It was a nightmare Young kids working in the hotel asking you to pull up your mask if they saw it slipping Be warned people the mexican acapulco people crazy about masks everywhere Total nightmare this is So be prepared

🇳🇱

Frans_

9.1

May 2022

I really liked the hotel, and my little daughters loved the swimming pool with all the slides and the kids area.

Why don't you use a timeslot system for the peak season? When semana santa started, the breakfast became really chaotic.. it almost felt like they were not prepared for it, we had to quee for more than an hour to wait for a table, at the end we were sent to another restaurant but with way less food options and less staff. At the end the issue was solved and we got a table in the main restaurant. Also the door of our room and the sliding door to the balcony needed maintenance, they would get stuck or not close anymore.

🇨🇦

Ivonne

8.2

March 2023

The view, the restaurants and the staff super friendly

I guess it needs a refresh look, more up to date. And, I did not appreciate that the beach we have to rent the little shack, and the worst we pay and there are other private companies in front of us obstructing the view.

🇲🇽

Mohrez66

8.2

October 2022

Staff no matter where every one super friendly, location great! Room view amazing, whenever I visit Acapulco I stay at emporio is my favorite one there oh BTW the Spa is incredible!

After COVID they removed the ice bar which was understandable however now they have everything as before but the ice bar it's not in its place any more and it is a hazel to call them everytime you need ice secondly today before I do check out they just got in my room without even knock the door🤦

Points of Interest Around Emporio Acapulco

Attractions

Acapulco Cruise Port (Terminal Maritima)

0.6mi

El Rollo Acapulco

1.6mi

Zocalo

2mi

Fort of San Diego (Fuerte de San Diego)

2.1mi

Diego Rivera Mural (Exekatlkalli)

2.7mi

La Roqueta Island (Isla de La Roqueta)

2.8mi

La Quebrada Cliff Divers

2.9mi

Coyuca Lagoon (Laguna de Coyuca)

7.3mi

Restaurants

Condimento

Cuisines

  • International

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Shallow end

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • Shallow end

Age restrictions

  • All ages

Availability

  • All season

Amenities of Emporio Acapulco

Spa/Wellness packages

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Beach

Air conditioning

Bar

Tour desk

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach chairs/Loungers

Elevator

View

Free toiletries

Balcony

Bathtub

Stay rules - Emporio Acapulco

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Emporio Acapulco

What are the check-in and check-out times at Emporio Acapulco?

For Emporio Acapulco, you can check in after 03:00 PM and the check-out deadline is 12:00 PM.

Is free parking available at Emporio Acapulco?

Yes, Emporio Acapulco provides private on-site parking for guests at a price of MX$155 per day. Reservation for parking is not required.

What are the rates at Emporio Acapulco?

A stay at Emporio Acapulco can begin from a rate of $72. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.

What types of rooms does Emporio Acapulco offer?

The hotel offers a variety of rooms, including Super Deal - Superior Room with Ocean View, Club Privilege Suite with Sea View, Queen Room with Sea View, and Superior Room with Ocean View. All rooms are double occupancy and non-smoking. The bed sizes vary, with options of 2 double beds, 1 king-sized bed, or 1 queen-sized bed. The room sizes range from 355 sqft to 388 sqft.

What activities does Emporio Acapulco offer?

Guests at Emporio Acapulco can spend their time enjoying the hotel's leisure amenities. They can relax and rejuvenate with spa and wellness packages, or soak up the sun on the beachfront. The hotel offers an outdoor swimming pool and a separate kids' pool for families. Guests can also lounge on beach chairs and enjoy refreshing drinks from the bar.

For dining options, the hotel has a restaurant called Condimento, which offers international cuisine in a family-friendly ambiance.

In terms of pools, there are three available options at Emporio Acapulco. Pool 1 is an outdoor pool with a shallow end and is exclusively for adults. Pool 2 and Pool 3 are also outdoor pools and are open for all ages throughout the year.

Overall, guests have a variety of leisure options at the hotel, including spa treatments, beach activities, swimming pools, and dining at the restaurant.

Can guests use a pool at Emporio Acapulco?

The hotel has three pools. Pool 1 is for adults only, has a shallow end, and is available all year round. Pool 2 and Pool 3 are available all year round and have no age restrictions. All pools are located outdoors.

Does Emporio Acapulco feature its own restaurants?

The hotel has one restaurant on site called Condimento. It offers a family-friendly ambiance and serves international cuisine.

Can I use my credit card at Emporio Acapulco?

Yes, you can use your credit card at Emporio Acapulco. Accepted credit cards include Mastercard, Visa, and American Express. However, you also have the option to pay with cash if you prefer.