This intimate boutique property is very attractive with lush plantings and a short walk to the shops and downtown Ajijic. The staff was very kind and they provided a nicely prepared breakfast with fresh fruit, yogurt, granola, juice, omelet and local options in their pleasant outdoor dining area.

Depending on the season you travel there are flying/biting bugs in the area so bug repellant may be needed. WiFi was marginal strength. Prior to arrival, I tried to call the hotel but it was difficult as the call was not answered after many attempts. I ended up googling to find a cell number of an owner/employees from a blog and it worked. I had called to ask about available parking which is possible inside the gate but it is by request. There is a lot of street parking as well.

Overall we had a very enjoyable stay. The pool and jacuzzi were warm and the grounds and view were pretty. Suite 8 was spacious and attractive.

The level of cleanliness was the only thing that stopped this from being an incredible experience for us. When we arrived, our toilet hadn’t been cleaned (faeces). The reception girl quickly came and cleaned it. After drinking a coffee in the room we discovered that the coffee machine water reservoir was lined with algae and there were ants floating in it. We took this to reception before leaving and weren’t offered an apology. The bathroom had established spiderwebs which would benefit from being removed. The bathroom at reception also had a lot of spiderwebs. There were workers at a property across the street that had fairly load not very appealing music playing which didn’t add to our enjoyment in the pool/jacuzzi but out of the hotels control.

Nice but short stay, perfect stop on a roadtrip through Mexico. The room was great, breakfast really good (nice chilaquiles), and the main pool was really nice.

The jacuzzi (which we didn't know about, so that was a pleasant surprise!) next to the pool had a strange smell, not disgusting but also not pleasant. It also didn't feel very clean.

All of the employees were very helpful. We had an issue with our room and were quickly accommodated to a different room (a better room). The hotel itself is beautiful and welcoming. The view is nice. I appreciate how quite it was. The pool was a good temperature. Breakfast was good as well. My eggs were perfect, lol.

I do have a couple of complaints. The shower in room 10 was difficult to use. One of the knobs (controls the waterfall showerhead) needs to be replaced. And, the jet spa tub would not turn on in room 3.

Breakfast was excellent! And personnel was always giving us a great service.

There is problem with the showers on both rooms and there is a constant waste of water (24hours) that probably is costing a lot of money to management. Needs a good keep up.

quiet, beautiful grounds.

it said on the website they had room service, restaurant. I wanted to have a glass of wine by the pool and it wasn’t available. Had I known that I would have purchased a bottle. Other than that…it was lovely!

We loved the hrlpful staff, the views (we were in room 4), and the facilities. Highlights included a great shower, an extended check-out schedule and absolute quiet at night. Breakfast around the pool was fun, delicious and made to order.

The room was lovely. Very good breakfast. Nice landscaping. The massages were wonderful and reasonably priced.

Staff seemed a little snippy. Wished for coffee before 8:40 AM. The jacuzzi was not very hot and the pool freezing.

The hotel is conveniently located a couple of blocks away from the main drive, The Carretera. It is private, quiet, well maintained with an exceptional staff who went out of their way to help me. When it was time to leave they called an Uber for me. They were exceptionally pleasant, friendly, cleaned the room as I requested and made great breakfasts. All in all, I could not have asked for more.

I don't know how to answer this. Everything was fine.

Breakfast and views as well as location

Our air-conditioned didn't work and stayed broken for the entire 5 days