Everything ! Amazingly beautiful and well kept grounds, spectacular views, magical pool area and very clean, newly resurfaced pool, beautiful restaurant, superb breakfasts with best views in Tepoztlan. Room was impeccably clean and very spacious. Bed was comfortable, linens good. Lots of hot water in shower. Large, well light bathroom. Great toiletries. Wonderful, attentive staff. Many waiters, many gardeners, many cleaning ladies, and helpful front desk service. Good security at front gate. Feels super-safe. Excellent transportation provided from and to Mexico City. Loved our very professional driver. Last but not least: This hotel is an important cultural landmark in Mexico. It was the country house belonging t the nationally known painter Cordelia Urueta, her sister the playwright’s Margarita Urueta, and their super-famous movie director brother. They were related to the muralist Sequeiros, and they entertained many of Mexico’s most famous artists, actors and writers at this very place. There is original art everywhere, of extremely high quality. A magical hotel in a Magic Town.

Loved everything

This was truly a magical place. Full of comfortable spots to relax on the grounds, lovely gardens, a beautiful room with a view of the pool, the town of Tepoztlan, and mountains all around. At night, the twinkling lights of Mexico City can be seen. The bed was so comfortable, a great jacuzzi tub amd shower. The breakfast was very good with a choice of included items. We ate dinner and lunch here as well on a couple of the days The staff here truly understand service and are always so friendly and helpful. We can’t wait to return!

Nothing! Everything was wonderful

Incredible views, good food, comfortable beds and pillows. Perfect weekend getaway for couples or families.

The neighborhood is a little noisy at times, with loud music and construction noise, but nothing too crazy

The facility was very pretty…the grounds were impeccable and always so clean.restaurant service was great and the front desk gave us a late check out since our driver couldn’t pick us up until 2PM.,

I booked a deluxe Junior suite for my husband and I and our 3 year old son. The room included breakfast, but As we ordered, I was told that it didn’t include m6 son’s breakfast! I thought that was extremely tacky given that we were all together. In addition, he’s 3 years old, he doesn’t eat much… The food/drink service at the pool was very slow, although staff was very nice.

Beautiful hotel and grounds. Stunning views from the room. Great breakfast and fabulous outdoor dining area. Very secure grounds, and the pool and other outdoor common areas were great places to chill out and relax. The staff were all very cordial and helpful.

The internet was really spotty and we often lost the signal in the room. The safe in the room had no lock on it.

Beautiful view, beautiful gardens, beautiful rooms, and a delicious breakfast under a pergola of pink bougainvillea. This is a very traditional hotel in it’s architecture. Service is excellent and we will return again and again!

Nothing!

The land is beautiful! The building and all the surrounding gardens. The family suite was very nice and comfortable. The furniture/floor were a bit creeky And there was a scent as if the place wasn't open for a while. But we still loved it. Breakfast was nice.

Some breakfast stuff are added charged. Without tipping I feel like treatment is not great but serving staff (not the check in staff which was incredible) We did tip most of the time so it was ok for the most part..

The hotel has an absolutely beautiful location on the hillside in Tzepotlan. Total joy to wake up to that view everyday! The breakfast was really delicious - good range of options and even more choice to go a la carte. We had the best few days here relaxing. It couldn’t have been more perfect.

The setting ia absolutely gorgeous and well cared for! It was clean, we felt safe, the staff was very friendly and it was within walking distance to town.The food at the restaurant was delicious!

Nothing

Spectacular location with a perfect view of the zona arquilogico. Lovely colonial facility. Did a Temascal on site that was lovely. The pool and patio seating spectacular. Definitely a great choice for a side trip from Mexico City.

Bathrooms need upgrades. We didn't have hot water!