We loved the spacious rooms, beach access, location, and helpful staff.

We loved everything about this hotel, but we chose it because it was advertised as being for adults only. However, there were kids in the pool the entire 3 days we were there. The first night, they were in the pool late and were very loud. The pool and surrounding area is quite small, and we wanted use use the pool several times but were unable to due to the number of kids in it. We mentioned to the front desk that when reserving the room, it stated it was an adult-only hotel and were told that the families with children made reservations before the hotel became adult-only. We love kids, but please don't advertise as being adult-only until it actually is. We were celebrating our anniversary on a child-free holiday, and therefore, we were very disappointed that it was not as advertised.

Best location and the best sunset view in puerto escondido from the terrace, just amazing.

We choose this hotel because it was adults only, but wend we arrived there were kids in the swimingpool.

The location was fantastic, and the view was amazing.! We had an ocean view room on the 3rd floor. I could have sat on the balcony all day! Room and hotel was spotlessly clean, quiet and the staff were great! Always smiling and very helpful. The pool wasn't the biggest but I was still able to swim laps and the water temperature was always cool because most of the day it was shaded. A special shout out to Angel and Ulises they were awesome! The roof top bar was also a nice place to view the sunset and have a drink. We hated to leave!

Nothing

Location was amazing. The room was big and well stocked with a nice fridge and freezer plus the mini kitchen was so nice to have to cut up fruit and make salads. The staff was responsive, friendly and fast. Rooftop bar was a beautiful spot to catch the sunset and drinks were great.

The bed was a bit firm for us and we aren’t sure why but it would move or shake often throughout the day/night. Not sure if our room was just near a machine that caused a tremble or something but it was a bit strange.

From the moment we arrived, they accepted my request of doing an early check in and to our surprise, the manager gave us a better room than what I had booked. The attention from all the staff was impecable and everyone super helpful all the time.

One night a group of guests were making some noise at night at the pool area, maybe have a time for closing the pool area or some noise restrictions to the guests. But overall great experience.

The view was incredible, love the ocean front balcony--chairs and hammock were so relaxing. Room was bright and spacious. Nice to sleep with the sound of the ocean waves just outside. Staff was very nice and accommodating. The rooftop bar was very nice--especially the 2 complimentary drinks were a surprise at check in.

A few more pillows and bedding/blankets for the bed. The glass pitcher in the room didn't quite fit well to utilize the pitcher for water refills in the hall... making the spout more accessible would have saved some water from leaking to fill the container.

The king size ocean view room was wonderful. The wind during a tropical storm kept howling which was a bummer... but not sure that's within the hotel's control. I found the front desk staff very helpful and friendly. They helped us book a turtle release and bioluminescence tour. Great location if you want to be in punta zicatela.

The rooftop bar didn't open due to inclement weather. Every now and then our room got stinky from the plumbing. I wish the hotel had an ATM.

The view from my top floor, sw unit was outstanding. Perfect for sunset. Decor was turquoise and white. Very hospitable staff. I was greeted with a glass of wine and dessert, possibly because it was Valentine's Day when I arrived. Located in the heart of restaurants and shops of Punta Zicatela. Staff got me a taxi for a well-negotiated price upon check-out.

Pool was shaded, but ocean at doorstep, so not an issue.

The staff here are fantastic! So welcoming and helpful. The location is perfect! Our room had a partial ocean view, was clean and spacious. We absolutely loved our stay here! We'll be back 🇲🇽❤️

We switched hotels to this one last minute, and could not have been happier. The room on the beach was spectacular, the hotel was exceptionally clean, and there was a bonus welcome drink included in the stay. We loved the use of the beach chairs/provided beach towels and ease of walking to everything in La Punta.

Sometimes at night, it was noisy in the room from the hallway area. Not the hotel's fault, but due to the weather the rooftop bar was closed all 3 nights of our stay.