72 reviews
From
$300Costera 511, Bacalar, 77593, Mexico
72 reviews
1/50
From
$300Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Steam room
Air conditioning
Private entrance
Beach umbrellas
Welcome to the Cristalino Lagoon Front Hotel, Restaurant & Spa, a 4-star gem located in the stunning city of Bacalar, Mexico. Nestled on Costera 511, this adults-only hotel offers a tranquil oasis just 1.7mi from the vibrant city center. With 72 glowing reviews, guests rave about the serene lake views and top-notch amenities that make for a truly relaxing stay.
The hotel boasts an array of featured amenities including a luxurious spa with wellness packages, an inviting outdoor swimming pool, and private parking - all complimentary to guests. Indulge in extras like room service, beach umbrellas, and a sun deck to soak in the breathtaking garden views. With free Wi-Fi, air conditioning, and private balconies, every detail is tailored to ensure a comfortable and enjoyable stay.
For an unforgettable getaway in Quintana Roo, look no further than the Cristalino Lagoon Front Hotel, Restaurant & Spa. Treat yourself to a rejuvenating escape complete with sauna, steam room, and upscale restaurant. Whether you prefer lounging by the pool or exploring the beauty of Bacalar, this hotel promises a memorable experience at a minimum price that won't break the bank.
Take your relaxation to the next level at the Cristalino Lagoon Front Hotel, Restaurant & Spa with not just one, but two luxurious infinity pools. Both pools are heated and open all year round, inviting guests of all ages to enjoy a refreshing swim while taking in the stunning outdoor surroundings. Whether you prefer a morning dip or a sunset soak, these pools offer the perfect setting to unwind and bask in the beauty of Bacalar.
Indulge your taste buds at the hotel's onsite restaurant, the Cristalino Bar & Kitchen. With a modern ambiance and a focus on Mediterranean cuisine, this dining experience is sure to delight even the most discerning foodies. Enjoy a leisurely meal with a view of the lagoon, or opt for room service and savor your delicious dishes in the comfort of your own private balcony. From breakfast to dinner, your culinary cravings will be expertly satisfied throughout your stay.
When it comes to payment convenience, the Cristalino Lagoon Front Hotel, Restaurant & Spa ensures a hassle-free experience for guests. While cash is not accepted, you can easily settle your bills using major credit cards such as Mastercard, Visa, and American Express. Whether you're treating yourself to a luxurious spa day, ordering a delectable meal at the restaurant, or extending your stay in paradise, these accepted payment methods make every transaction seamless, leaving you free to fully enjoy your peaceful retreat in Bacalar.
Closest airports
Chetumal International Airport
11.7miCorozal Airport
19.1miOrange Walk Airport
41.5miOutdoor swimming pool
Free Private Parking
Adults only
Free wifi
Steam room
Air conditioning
Private entrance
Beach umbrellas
Beach chairs/Loungers
Lake view
Non-smoking rooms
Bar
Garden view
Room service
Restaurant
Sun deck
Garden
View
Free toiletries
Terrace
Balcony
Private Bathroom
Parking On Site
Show 6 photos
Junior Suite
1 King Size Bed
990 sqft
Garden view
Private Bathroom
Balcony
Terrace
More details
Show 6 photos
Deluxe, King, Partial Lagoon View
1 King Size Bed
Free wifi
Flat-screen TV
Tea/Coffee maker
More details
Full or Partial Lagoon View , 52” LED TV, Nespresso coffee machine, IP phone, safe with internal contact, light and laptop-sized, ironing kit, private bathroom with hairdryer, air conditioning, ceiling fan, contactless electronic lock with BLE technology (cell phone), WIFI.free
Show 4 photos
Deluxe, 2 Queen
2 Queen Size Beds
485 sqft
Garden view
Private Bathroom
Balcony
Terrace
More details
Show 6 photos
Junior Suite, Partial Lagoon View
Flat-screen TV
Tea/Coffee maker
More details
Partial Laggon View 52” LED TV, Nespresso coffee machine, IP phone, safe with internal contact and light, laptop-sized, ironing kit, private bathroom with hairdryer, air conditioning,
ceiling fan, contactless electronic lock with BLE technology (cell phone), WIFI Free, desk
Density: 1 or 2 adults
Show 6 photos
Deluxe, King
1 King Size Bed
485 sqft
Garden view
Private Bathroom
Balcony
Terrace
More details
Show 6 photos
King Room, Lake View
1 King Size Bed
485 sqft
Lake view
Private Bathroom
Balcony
Terrace
More details
Show 4 photos
Deluxe, Partial Lagoon View
Free wifi
Flat-screen TV
Tea/Coffee maker
More details
Partial Lagoon View, 52” LED TV, Nespresso coffee machine, IP phone, safe with internal contact, light and laptop-sized, ironing kit, private bathroom with hairdryer, air conditioning,
ceiling fan, contactless electronic lock with BLE technology (cell phone), WIFI.free
Show 6 photos
Deluxe, Lagoon View
1 King Size Bed
Kitchen
Free wifi
Flat-screen TV
Tea/Coffee maker
More details
Front Laggon View 52” LED TV, Nespresso coffee machine, IP phone, safe with internal contact and light, laptop-sized, ironing kit, private bathroom with hairdryer, air conditioning,
ceiling fan, contactless electronic lock with BLE technology (cell phone), WIFI free, living room, dining room, equipped kitchen and terrace overlooking the lagoon
Show 6 photos
Junior Suite, Lagoon View
Flat-screen TV
Tea/Coffee maker
More details
Deluxe
x4
+
x3
More details
9.1
72 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇫🇷
Stephan
10
10
We had the privilege of being the first guests at this lovely resort on the lagoon (right on the Cenote) on the day it opened. We had a very warm welcome from the incredibly friendly staff with a personal touch. Our room was spacious, meticulously clean and designed beautifully in every detail. The view of the lake across the heated infinity pool was unbeatable though. The restaurant view and the food are wonderful. If you want a prime location and a relaxing stay in a beautiful environment with friendly people, then this is the place.
Having to leave….
🇪🇸
Maria
10
10
New hotel with amazing views of the lagoon, really nice restaurant and great service. Really recommend it if you want to relax and enjoy a peaceful weekend
Loved everything - but I would’ve been great if they had paddle boards or kayaks at the hotel (no big issue as the hotel nearby rents plenty of them but it would be nice to have them right there)
🇺🇸
Priscilla
10
10
The most beautiful spot overlooking the water. Wonderful facilities to swim in their heated pool and in the lake. Excellent shower, towels, pillows, bed. Best of all , all the employees were more than lovely - personable and helpful. Easy to park and close to the lively town of Bacalar. The restaurant has a gorgeous view overlooking the water - romantic place to watch the sunset. Very clean.
🇺🇸
Vivekananda
10
10
This is one of the best hotels I've ever stayed in. The service and ambience were both TOP NOTCH. The views were surreal. Can't say enough good things about Viri, Betza, Jessy & Vicente. They made my stay very comfortable. Would 100% recommend this hotel to anyone.
🇲🇽
Stunt
10
10
Great, friendly and attentive staff. Good location. Parking. Clean and comfortable room with necessary ammenities that are good quality.
Restaurant could have better vegan food. Our vegan option was not worth the value considering the cost.
🇦🇺
Andrew
10
10
The hotel is beautiful with direct access to the lagoon. Stunning at night and infinite pool with a view was a treat. Staff were helpful and polite.
🇺🇸
Anne
10
10
Everything
Hurricane Beryl
🇧🇿
Jane
5.5
5.5
Beautiful !
Impossible to sit/lay by your pool/the lagoon No cushions on hard slatted chairs. we were told we could pile towels up - that did not work. So could never hang around and enjoy your hotel during the day . Were not told to bring our own passwords - first 3 days we were told "can't do anything about it" and no TV No water machine/complimentary water in room - expected at any good hotel Coffee machines in room. Neither of us could make them work, definitely not easy ! Amazed as we left we were told we were to be charged for our little coffee pods. Just a very small amount for each - but - not a good memory for this "high class hotel!"
🇫🇷
Oussama
5.5
5.5
Very clean hotel with very nice staff.
Absolutely not worth the price, too much expensive for what you get !! They will ask for a deposit of 1000 pesos per night. Say no because I have never seen this anywhere.
🇺🇸
Michael
8.2
8.2
Beautiful location on the lagoon, with multiple piers and two nice swimming pools. The large room was modern and comfortable and included a furnished deck. A very new facility that is beautifully landscaped and maintained and well staffed.
Had to move from room because of strong moldy smell; the second room we were offered was a little better. Rooms are not well insulated for noise and we were disturbed at night by loud music and conversations from guests or staff. Guests aren’t able to control the room AC but need to communicate with staff through What’s Ap and have maintenance staff adjust. This was very annoying when you find the room temp uncomfortable during the night and wasteful when you want to turn up temp when away. Also not able to control light on deck; it is on a timer and went out when we were using it (around 9 PM). After complaining, the timing was changed but again, it takes control away from the guest. Would have liked some on-site recreation, like kayaks to explore the lagoon, and bicycles to use, since the walk to town is a bit far.
Airports
Chetumal International Airport
11.7miCorozal Airport
19.1miOrange Walk Airport
41.5miAirports
Chetumal International Airport
11.7miCorozal Airport
19.1miOrange Walk Airport
41.5miAttractions
Quintana Roo
12.1miChetumal
12.5miChacchoben
26.2miCristalino Bar & Kitchen
Cuisines
MediterraneanAmbiances
ModernLocation
OutdoorFeatures
Heated•InfinityAge restrictions
All agesAvailability
All seasonLocation
OutdoorFeatures
Heated•InfinityAge restrictions
All agesAvailability
All seasonOutdoor swimming pool
Free Private Parking
Adults only
Free wifi
Steam room
Air conditioning
Private entrance
Beach umbrellas
Beach chairs/Loungers
Lake view
Non-smoking rooms
Bar
Garden view
Room service
Restaurant
Sun deck
Garden
View
Free toiletries
Terrace
Balcony
Private Bathroom
Parking On Site
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Suit press
Food & Drink
Bar
Breakfast in the room
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Adults only
Air conditioning
Ironing facilities
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach chairs/Loungers
Beach umbrellas
Massage
Outdoor swimming pool
Sauna
Spa facilities
Steam room
Transportation
Airport shuttle
Car rental
Shuttle service
View
Garden view
Lake view
Pool view
View
From
$300Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
American Express,
Mastercard,
Visa
This property does not accept cash.
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