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7.6

1,072 reviews

Hotel Plaza Kokai Cancún

Hotel Plaza Kokai Cancún

Avenida Uxmal 26 Super Manzana 2a, Cancun, 77500, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Air conditioning

Bar

Sun deck

Hotel Plaza Kokai Cancún

Welcome to the vibrant heart of Cancún where the sun shines bright and the turquoise waves invite you for a dip! At Hotel Plaza Kokai, you can kickstart your adventure just 1.7mi from the bustling city center, and for as little as $65 a night, your tropical escape is just a booking away. Nestled on Avenida Uxmal, Super Manzana 2a, this 4-star gem is perfect for travelers looking to blend relaxation with a dash of excitement.

Dive into a world of comfort where every amenity is designed to elevate your stay! Lounge by the free outdoor swimming pool or let the kids splash around in their very own pool. Enjoy delightful meals in our restaurant, sip cocktails at the bar, or unwind on the sun deck. Travel worry-free with our complimentary WiFi and a 24-hour front desk dedicated to your every need. Don't forget to take advantage of our convenient shuttle service and the tour desk, ensuring you make the most of your Cancún experience!

With over 1,072 reviews, our guests rave about their time at Hotel Plaza Kokai, praising our welcoming atmosphere and fabulous service. Whether you're here to soak up the sun, enjoy live music, or explore the beautiful sights of Quintana Roo, we have your perfect home base waiting for you. So why wait? Pack your bags and get ready for a Cancún getaway like no other!

At Hotel Plaza Kokai, you're never short on options for culinary delights! Our on-site restaurant, El Camarote Meson Español, is a must-visit oasis for food lovers. Whether you’re craving local Mexican flavors or classic American and European dishes, our menu is crafted to satisfy every palate. Picture yourself indulging in sumptuous meals while basking in the warm Cancún sun. Don’t forget to sip on a refreshing cocktail from our bar as you toast to the adventure that awaits – it’s the perfect way to recharge for a day of beach-hopping or exploring the vibrant nightlife!

As the sun dips below the horizon, there’s plenty of leisure to enjoy at our adults-only outdoor pool. Picture it: you and your friends or loved ones lounging on a sunbed, delicious drinks in hand, as you soak up the serene ambiance. The pool area provides a peaceful retreat, perfect for leisurely afternoons or a pre-dinner dip to cool off. Plus, with a vibrantly landscaped sun deck, you might find it tempting to spend the day here soaking up the Cancún vibe – and why not? You’re on vacation after all!

When the world is your oyster, you deserve an escape that suits your level of excitement! Hotel Plaza Kokai is located conveniently near Cancún's infamous attractions, but returning to your cozy haven is also part of the magic. Embark on your daily escapades knowing that you have a comfortable space waiting for you to unwind and recharge. With our dedicated staff and a welcoming atmosphere, you’ll feel right at home as you make unforgettable memories. So dive into a Cancún retreat that’s as vibrant and thrilling as the city itself!

Closest airports

Cancún International Airport

9.5mi

Cozumel International Airport

45.3mi

Most popular amenities

Restaurant

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Elevator

Extra long beds (> 6.5 ft)

Upper floors accessible by elevator

Free toiletries

Rooms

Double or Twin Room - Disability Access in Hotel Plaza Kokai Cancún

Show 7 photos

King Room, Accessible

1 King Size Bed

300 sqft

Private Bathroom

Private entrance

Air conditioning

Shower

More details

Experience comfort and accessibility in our spacious Double or Twin Room - Disability Access. This 301 sqft room features a king size bed, private entrance, air conditioning, and a private bathroom with free toiletries. Enjoy a relaxing stay with amenities such as air purifiers, TV, and wake-up service, all in an entirely wheelchair accessible and smoke-free environment.

Superior King Room in Hotel Plaza Kokai Cancún

Show 10 photos

Superior, King

1 King Size Bed

300 sqft

Private Bathroom

Private entrance

Air conditioning

Upper floors accessible by elevator

+

x3

More details

Experience ultimate comfort in our luxurious Superior King Room, boasting a spacious 301 sqft of elegant living space, a plush King size bed, and a range of wonderful amenities such as a private bathroom, air conditioning, and free toiletries, ensuring a memorable stay.

Standard Double Room in Hotel Plaza Kokai Cancún

Show 14 photos

Double Room

1 Double Bed

260 sqft

Private Bathroom

Private entrance

Air conditioning

Upper floors accessible by elevator

x4

+

More details

Indulge in comfort and relaxation with our inviting Standard Double Room. With its spacious 258 sqft size, air purification system, and modern amenities including a private bathroom, air conditioning, and TV, this room is perfect for a memorable stay.

Standard Double Room in Hotel Plaza Kokai Cancún

Show 8 photos

Room - 2 Double

2 Double Beds

260 sqft

Private Bathroom

Private entrance

Air conditioning

Upper floors accessible by elevator

x4

+

x3

More details

Welcome to our spacious and comfortable Standard Double Room, perfect for up to 4 adults. Enjoy a peaceful stay in this non-smoking room equipped with private bathroom, air conditioning, and modern amenities such as a TV, safe, and hairdryer.

Junior Suite in Hotel Plaza Kokai Cancún

Show 8 photos

Junior Suite

1 King Size Bed

1 Sofa Bed

345 sqft

Private Bathroom

Private entrance

Air conditioning

Upper floors accessible by elevator

x5

+

x3

More details

Indulge in comfort and spaciousness in our Junior Suite, perfect for families with 3 adults and 2 children, boasting a private bathroom, air conditioning, and extra long beds. Escape the bustle of the city while still enjoying modern amenities like a TV and air purifiers.

Penthouse Apartment in Hotel Plaza Kokai Cancún

Show 11 photos

Penthouse Apartment

1 Sofa Bed

1 Queen Size Bed

1615 sqft

Private Bathroom

Private entrance

Air conditioning

Upper floors accessible by elevator

+

More details

Stay in our luxurious Penthouse Apartment, spanning 1615 sqft and boasting a private entrance, air conditioning, and a beautiful queen-size bed. Enjoy a relaxing shower in your private bathroom and unwind in the spacious sitting area, complete with a comfortable sofa bed.

Superior Queen Room in Hotel Plaza Kokai Cancún

Show 10 photos

Superior, Queen

1 Double Bed

260 sqft

Private Bathroom

Private entrance

Air conditioning

Upper floors accessible by elevator

x4

+

x3

More details

Experience the comfort of our Superior Queen Room, a spacious double room spanning 258 sqft with a private entrance, air conditioning, and a luxurious double bed. Enjoy the convenience of a private bathroom, upper floor accessibility, and a range of additional amenities such as TV, safe, and wake-up service.

Double Room - Disability Access in Hotel Plaza Kokai Cancún

Show 5 photos

Room - 2 Double, Accessible

2 Double Beds

300 sqft

Private Bathroom

Private entrance

Air conditioning

Shower

x4

More details

Experience comfort and accessibility in our spacious Double Room - Disability Access, equipped with air conditioning, private bathroom, and free toiletries. With two double beds, this room accommodates up to four adults, ensuring a delightful stay for everyone.

Show 14 photos

Double, King/Double

1 King Size Bed

1 Double Bed

x4

+

x3

More details

Standard includes either a king-size bed 150-183 width or a double bed 131-150 width.

Show 7 photos

Double Room, Accessible

1 Double Bed

Wheelchair accessible

+

More details

Show 6 photos

Room - 2 Twin

2 Twin Beds

x4

+

x3

More details

Show 2 photos

Superior, King/Double

1 King Size Bed

1 Double Bed

x4

+

x3

More details

Superior includes either a king-size bed 150-183 width or a double bed 131-150 width.

Guest reviews

7.6

1,072 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Barbara

8.2

July 2023

The location was walking distance to restaurants and ADO. Rooms were spacious and there no cleanliness issues.

The downstairs staff is very grumpy. I had a problem where my room key kept getting deactivated everyday and this was inconvenient. Bathroom faucets could use deep cleaning. A/C is extremely loud and functions more like a heavy duty cooling fan rather than an A/C. Once you turn it off the room is immediately hot since the A/C was actually more of a fan.

🇲🇽

Liliana

8.2

July 2023

The stuff was really friendly and helpful. We asked to be moved to another room because of the AC was very noisy and they did it right away. Whenever we aksed a question they were always willing to help.

Breakfast, it should include unlimited coffee at least and bigger portions of food.

🇺🇸

Suryanarayanan

8.2

January 2022

Close to bus stops to Hotel Zone, staff helped with directions to hotel zone and back by bus. They also arranged for airport taxi which was reliable and helped a lot, the staff felt responsible when the taxi was running late. Walkable to Oxxo, Soriana and Ado station.

Looks like the vents of smoking and non-smoking rooms are connected. Had good amount of smoke smell in my room in the morning, could have been a deal breaker had I been there with my family. Some machine running outside my window (probably from a neighboring building) was kind of noisy even when the windows were shut, not a big deal for me though. Only one soap in the entire bathroom. The sheets for covering yourself were the same quality of the bedsheets, kind of seems to be a standard in many hotels. No breakfast but I was ok since I knew it at time of booking.

🇹🇹

Kelvin

9.1

April 2022

conveniently located to major transport hub and lots of local restaurants within walking distance. the staff were very friendly and helpful and they cleaned and sanitized daily.

WiFi keeps disconnecting on the 3rd floor

🇺🇸

Robert

8.2

January 2023

the staff are very friendly and helpful. The rooms are clean. The hotel in general is very quiet which makes for restful nights. There is a Pool and on site restaurant with excellent food. I’ve stayed here many times and would recommend to anyone looking for basic comforts.

🇺🇸

Fan

10

January 2022

The staff is very friendly. After I checked out, I got my wallet stolen in the bus station. I came back to the hotel and they allowed me to stay to use the phone to contact bank for solutions and also treated me with free full course lunch. I really appreciate the care and kindness extended by Miguel at front desk and staff in the restaurant.

🇮🇳

Satyam

8.2

September 2021

Great location close to Ado bus station, local markets, superstores. The staff was fairly welcoming. The cleaning lady did a great job everyday. Overall I would recommend this place to anyone planning to stay in Centro Cancún. Great deal!

The bathroom had a strange smell. No menu or room service contact was given in the room. The windows are strange as the concrete block like boundaries (can see in the hotel pictures) limit/block the view you can see.

🇲🇽

Dacia

8.2

December 2022

walking distance to the bus station

the property ran out of water so I wasn’t able to shower/brush teeth before having to check out and catch my flight

🇷🇺

Elena

9.1

February 2022

It's a good option to stay for few nights in Cancun. It's close to the ADO station and bus stops while away from the beach. The room is quite big and has enough light.

Everything is ok. As many people in the comments are mentioning the smell of the water in the bathroom it's a bit strange so be sure to have some drinking water to wash your teeth.

🇹🇹

Ze

9.1

July 2022

The location was ideal and provided easy access to local amenities and transportation routes

Wifi was horrible and i was working while on this trip I had to rely on mobile data for hotspotting my laptop.

Points of Interest Around Hotel Plaza Kokai Cancún

Attractions

Palapas Park (Parque Las Palapas)

0.3mi

Cenote Nohoch Nah Chich

1.4mi

Cancun Scenic Tower (Torre Escénica)

2.5mi

Jolly Roger Pirate Ship

2.6mi

La Isla Shopping Village

5.3mi

Mandala Cancun Nightclub

5.3mi

Cancun Hotel Zone (Avenida Kukulkan)

5.6mi

Kin Ha Water Park (Balneario Kin Ha)

7.3mi

Isla Mujeres

7.6mi

Playa Norte (North Beach)

8.1mi

Ventura Park

9.7mi

Xoximilco Cancun

11.9mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

22.3mi

Contoy Island (Isla Contoy)

23mi

Selvatica

25.8mi

Restaurants

EL CAMAROTE MESON ESPAÑOL

Cuisines

  • American
  • Mexican
  • Spanish
  • Local
  • International
  • European

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Hotel Plaza Kokai Cancún

Restaurant

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Private entrance

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Elevator

Extra long beds (> 6.5 ft)

Upper floors accessible by elevator

Free toiletries

Stay rules - Hotel Plaza Kokai Cancún

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Plaza Kokai Cancún

At what times are check-in and check-out at Hotel Plaza Kokai Cancún?

Your reservation at Hotel Plaza Kokai Cancún includes a check-in time of 03:00 PM and a check-out time of 11:30 AM.

What are the rates at Hotel Plaza Kokai Cancún?

The base price for Hotel Plaza Kokai Cancún starts at $65. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

Which room categories can I book at Hotel Plaza Kokai Cancún?

The Hotel Plaza Kokai Cancún offers a variety of rooms for guests. They have Double or Twin Rooms that are disability accessible, Superior King Rooms, Standard Double Rooms, Double Rooms that are disability accessible, Junior Suites, Penthouse Apartments, and Superior Queen Rooms. The rooms range in size from 258 sqft to 1615 sqft and can accommodate between 2 to 4 adults, with some rooms also able to accommodate children. Smoking is not allowed in any of the rooms. The bed sizes vary between King, Queen, and Double beds.

Where can guests find entertainment in Hotel Plaza Kokai Cancún?

Guests at Hotel Plaza Kokai Cancún can spend their time enjoying a range of leisure amenities. They can relax by the outdoor swimming pool or take a dip in the kids' pool. The hotel also offers beach umbrellas for guests who wish to soak up the sun by the beach. In the evenings, guests can enjoy live music and performances at the hotel. There is also a bar available where guests can unwind and enjoy a drink.

For business travelers, there is a business center available for any work needs. Additionally, guests can dine at the on-site restaurant, EL CAMAROTE MESON ESPAÑOL, which offers a variety of cuisines including American, Mexican, Spanish, Local, International, and European.

Please note that there are no specific details mentioned about any other amenities available at the hotel.

Does Hotel Plaza Kokai Cancún feature a pool area?

Hotel Plaza Kokai Cancún has one pool available. The pool is located outdoors and is open all season. However, there are age restrictions, as it is exclusively for adults only.

Does Hotel Plaza Kokai Cancún have on-site restaurants?

Yes, the Hotel Plaza Kokai Cancún has a restaurant on site called EL CAMAROTE MESON ESPAÑOL. The restaurant offers a variety of cuisines including American, Mexican, Spanish, Local, International, and European.

Are both cash and credit cards valid payment options at Hotel Plaza Kokai Cancún?

Yes, both cash and credit cards are valid payment options at Hotel Plaza Kokai Cancún. According to the provided information, cash is accepted as a payment method at the hotel, in addition to credit cards such as Mastercard, Visa, American Express, and UnionPay.