1,072 reviews
From
$63Avenida Uxmal 26 Super Manzana 2a, Cancun, 77500, QR, Mexico
1,072 reviews
1/105
From
$63Outdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Private entrance
Beach umbrellas
24-hour front desk
Non-smoking rooms
Welcome to Hotel Plaza Kokai Cancún, a charming 4-star hotel located in the heart of Cancún, Mexico. Set on Avenida Uxmal, just 1.7mi from the city center, our hotel offers convenient access to all the wonders this vibrant destination has to offer. With 1072 glowing reviews, we pride ourselves on providing exceptional service and creating unforgettable experiences for our guests.
Step into our pet-friendly oasis and discover a world of comfort and relaxation. Take a dip in our outdoor swimming pool or let your little ones splash around in the kids' pool. Stay connected with our free WiFi and enjoy the convenience of our 24-hour front desk. Our air-conditioned rooms feature private entrances, soundproof walls, and extra long beds for a restful night's sleep. Indulge in delicious meals at our restaurant, or grab a drink at the bar before heading up to our sun deck to soak up the Mexican sunshine.
Hotel Plaza Kokai Cancún offers a range of amenities to make your stay memorable, including a business center, room service, and a terrace with beach umbrellas. With easy access to local attractions and a warm and friendly staff, you'll feel right at home in our cozy hotel. With prices starting from just $63 per night, we invite you to experience the magic of Cancún at Hotel Plaza Kokai Cancún. Book your stay today and create memories that will last a lifetime.
After a long day of exploring Cancún, take a refreshing dip in one of our two outdoor pools. Our first pool provides a tranquil and serene atmosphere, perfect for adults looking to relax and unwind. For those traveling with children, we also have a separate pool designed specifically for our little guests to enjoy. Please note that our first pool is reserved exclusively for adults, ensuring a peaceful and quiet environment for our adult guests. So whether you're looking to lounge by the pool or take a refreshing swim, Hotel Plaza Kokai Cancún has the perfect pool options for your stay.
Indulge in a culinary adventure at our on-site restaurant, EL CAMAROTE MESON ESPAÑOL. With a wide range of cuisines available, including American, Mexican, Spanish, Local, International, and European, there is something to satisfy every craving. Start your day with a hearty American breakfast or savor traditional Mexican flavors for lunch. In the evening, treat yourself to Spanish tapas or explore a variety of international and European dishes. Our restaurant offers an inviting and cozy atmosphere, making it the perfect place to enjoy a delicious meal with friends or family.
At Hotel Plaza Kokai Cancún, we understand the importance of convenience when it comes to payment options. That's why we accept cash as well as major credit cards including Mastercard, Visa, American Express, and UnionPay. So whether you prefer to pay with cash or use your credit card, we've got you covered. Enjoy peace of mind knowing that you have the flexibility to choose the payment method that is most convenient for you. Book your stay at Hotel Plaza Kokai Cancún today and experience the convenience and flexibility of our payment options.
Closest airports
Cancún International Airport
9.5miCozumel International Airport
45.3miOutdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Private entrance
Beach umbrellas
24-hour front desk
Non-smoking rooms
Bar
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Wheelchair accessible
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Air purifiers
Free toiletries
Private Bathroom
Superior, City View
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x6
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Superior City View
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Superior
1 Double Bed
x4
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x3
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Room Superior
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Superior, King/Double
1 King Size Bed
1 Double Bed
x4
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x3
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Superior includes either a king-size bed 150-183 width or a double bed 131-150 width.
Grand Junior Suite
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x3
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Junior Suite Grand
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Double, King/Double
1 King Size Bed
1 Double Bed
x4
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x3
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Standard includes either a king-size bed 150-183 width or a double bed 131-150 width.
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Junior Suite Superior
1 King Size Bed
x3
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Junior Suite Superior King Bed
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Twin Room
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Family, Queen
1 Queen Size Bed
x8
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x4
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Family Room Queen Size Bed
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Run Of House
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x6
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Room Run Of House
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Double Room, Accessible
1 Double Bed
Wheelchair accessible
+
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Economy
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Economy
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Room - 2 Twin
2 Twin Beds
x4
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x3
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King Room, Accessible
1 King Size Bed
300 sqft
Private Bathroom
Private entrance
Air conditioning
Air purifiers
More details
Experience comfort and accessibility in our spacious Double or Twin Room - Disability Access. This 301 sqft room features a king size bed, private entrance, air conditioning, and a private bathroom with free toiletries. Enjoy a relaxing stay with amenities such as air purifiers, TV, and wake-up service, all in an entirely wheelchair accessible and smoke-free environment.
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Superior, King
1 King Size Bed
300 sqft
Private Bathroom
Private entrance
Air conditioning
Upper floors accessible by elevator
More details
Experience ultimate comfort in our luxurious Superior King Room, boasting a spacious 301 sqft of elegant living space, a plush King size bed, and a range of wonderful amenities such as a private bathroom, air conditioning, and free toiletries, ensuring a memorable stay.
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Double Room
1 Double Bed
260 sqft
Private Bathroom
Private entrance
Air conditioning
Upper floors accessible by elevator
x4
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Indulge in comfort and relaxation with our inviting Standard Double Room. With its spacious 258 sqft size, air purification system, and modern amenities including a private bathroom, air conditioning, and TV, this room is perfect for a memorable stay.
King Room
1 King Size Bed
x4
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x3
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King Size Bed
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Room - 2 Double, Accessible
2 Double Beds
300 sqft
Private Bathroom
Private entrance
Air conditioning
Air purifiers
x4
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Experience comfort and accessibility in our spacious Double Room - Disability Access, equipped with air conditioning, private bathroom, and free toiletries. With two double beds, this room accommodates up to four adults, ensuring a delightful stay for everyone.
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Room - 2 Double
2 Double Beds
260 sqft
Private Bathroom
Private entrance
Air conditioning
Upper floors accessible by elevator
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x3
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Welcome to our spacious and comfortable Standard Double Room, perfect for up to 4 adults. Enjoy a peaceful stay in this non-smoking room equipped with private bathroom, air conditioning, and modern amenities such as a TV, safe, and hairdryer.
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Junior Suite
1 King Size Bed
1 Sofa Bed
345 sqft
Private Bathroom
Private entrance
Air conditioning
Upper floors accessible by elevator
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x3
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Indulge in comfort and spaciousness in our Junior Suite, perfect for families with 3 adults and 2 children, boasting a private bathroom, air conditioning, and extra long beds. Escape the bustle of the city while still enjoying modern amenities like a TV and air purifiers.
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Penthouse Apartment
1 Sofa Bed
1 Queen Size Bed
1615 sqft
Private Bathroom
Private entrance
Air conditioning
Upper floors accessible by elevator
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Stay in our luxurious Penthouse Apartment, spanning 1615 sqft and boasting a private entrance, air conditioning, and a beautiful queen-size bed. Enjoy a relaxing shower in your private bathroom and unwind in the spacious sitting area, complete with a comfortable sofa bed.
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Superior, Queen
1 Double Bed
260 sqft
Private Bathroom
Private entrance
Air conditioning
Upper floors accessible by elevator
x4
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x3
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Experience the comfort of our Superior Queen Room, a spacious double room spanning 258 sqft with a private entrance, air conditioning, and a luxurious double bed. Enjoy the convenience of a private bathroom, upper floor accessibility, and a range of additional amenities such as TV, safe, and wake-up service.
Superior, 2 Double
2 Double Beds
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Double Room, Single Use
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Room - 1 Bed
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7.6
1,072 reviewsFrom
$63Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Barbara
8.2
8.2
The location was walking distance to restaurants and ADO. Rooms were spacious and there no cleanliness issues.
The downstairs staff is very grumpy. I had a problem where my room key kept getting deactivated everyday and this was inconvenient. Bathroom faucets could use deep cleaning. A/C is extremely loud and functions more like a heavy duty cooling fan rather than an A/C. Once you turn it off the room is immediately hot since the A/C was actually more of a fan.
🇺🇸
Suryanarayanan
8.2
8.2
Close to bus stops to Hotel Zone, staff helped with directions to hotel zone and back by bus. They also arranged for airport taxi which was reliable and helped a lot, the staff felt responsible when the taxi was running late. Walkable to Oxxo, Soriana and Ado station.
Looks like the vents of smoking and non-smoking rooms are connected. Had good amount of smoke smell in my room in the morning, could have been a deal breaker had I been there with my family. Some machine running outside my window (probably from a neighboring building) was kind of noisy even when the windows were shut, not a big deal for me though. Only one soap in the entire bathroom. The sheets for covering yourself were the same quality of the bedsheets, kind of seems to be a standard in many hotels. No breakfast but I was ok since I knew it at time of booking.
🇲🇽
Liliana
8.2
8.2
The stuff was really friendly and helpful. We asked to be moved to another room because of the AC was very noisy and they did it right away. Whenever we aksed a question they were always willing to help.
Breakfast, it should include unlimited coffee at least and bigger portions of food.
🇮🇳
Satyam
8.2
8.2
Great location close to Ado bus station, local markets, superstores. The staff was fairly welcoming. The cleaning lady did a great job everyday. Overall I would recommend this place to anyone planning to stay in Centro Cancún. Great deal!
The bathroom had a strange smell. No menu or room service contact was given in the room. The windows are strange as the concrete block like boundaries (can see in the hotel pictures) limit/block the view you can see.
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Fan
10
10
The staff is very friendly. After I checked out, I got my wallet stolen in the bus station. I came back to the hotel and they allowed me to stay to use the phone to contact bank for solutions and also treated me with free full course lunch. I really appreciate the care and kindness extended by Miguel at front desk and staff in the restaurant.
🇹🇹
Kelvin
9.1
9.1
conveniently located to major transport hub and lots of local restaurants within walking distance. the staff were very friendly and helpful and they cleaned and sanitized daily.
WiFi keeps disconnecting on the 3rd floor
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Robert
8.2
8.2
the staff are very friendly and helpful. The rooms are clean. The hotel in general is very quiet which makes for restful nights. There is a Pool and on site restaurant with excellent food. I’ve stayed here many times and would recommend to anyone looking for basic comforts.
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Dacia
8.2
8.2
walking distance to the bus station
the property ran out of water so I wasn’t able to shower/brush teeth before having to check out and catch my flight
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Elena
9.1
9.1
It's a good option to stay for few nights in Cancun. It's close to the ADO station and bus stops while away from the beach. The room is quite big and has enough light.
Everything is ok. As many people in the comments are mentioning the smell of the water in the bathroom it's a bit strange so be sure to have some drinking water to wash your teeth.
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Daniel
8.2
8.2
Room was spacious, clean and comfortable with a balcony. AC was good and clean, extra blanket provided in a huge wardrobe. Bar and restaurant downstairs which I didn't have a chance to use. Small swimming pool also which I also didn't use. Roof terrace also on the roof looked nice too.
Shower was pretty weak and for the price you pay there is a slight lack of amenities such as toiletries and coffee making facilities. This is comparing to other hotels within the same price range.
Attractions
Palapas Park (Parque Las Palapas)
0.3miCenote Nohoch Nah Chich
1.4miCancun Scenic Tower (Torre Escénica)
2.5miJolly Roger Pirate Ship
2.6miLa Isla Shopping Village
5.3miMandala Cancun Nightclub
5.3miCancun Hotel Zone (Avenida Kukulkan)
5.6miKin Ha Water Park (Balneario Kin Ha)
7.3miIsla Mujeres
7.6miPlaya Norte (North Beach)
8.1miVentura Park
9.7miXoximilco Cancun
11.9miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
22.3miContoy Island (Isla Contoy)
23miSelvatica
25.8miAttractions
Palapas Park (Parque Las Palapas)
0.3miCenote Nohoch Nah Chich
1.4miCancun Scenic Tower (Torre Escénica)
2.5miJolly Roger Pirate Ship
2.6miLa Isla Shopping Village
5.3miMandala Cancun Nightclub
5.3miCancun Hotel Zone (Avenida Kukulkan)
5.6miKin Ha Water Park (Balneario Kin Ha)
7.3miIsla Mujeres
7.6miPlaya Norte (North Beach)
8.1miVentura Park
9.7miXoximilco Cancun
11.9miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
22.3miContoy Island (Isla Contoy)
23miSelvatica
25.8miAirports
Cancún International Airport
9.5miCozumel International Airport
45.3miEL CAMAROTE MESON ESPAÑOL
Cuisines
American•Mexican•Spanish•Local•International•EuropeanLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Private entrance
Beach umbrellas
24-hour front desk
Non-smoking rooms
Bar
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Wheelchair accessible
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Air purifiers
Free toiletries
Private Bathroom
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Happy hour
Live music/Performance
Live sports events (broadcast)
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Suit press
Food & Drink
Bar
Coffee house on site
Fruit
Grocery deliveries
Packed lunches
Restaurant
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Interconnecting room(s) available
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Living Area
Desk
Sitting area
Sofa
Media & Technology
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach umbrellas
Kids' pool
Outdoor swimming pool
Public Bath
Transportation
Shuttle service
From
$63Check-in
From 15:00
Check-out
Until 11:30
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
5+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
American Express,
Visa,
Mastercard,
Cash only,
UnionPay
This property accepts cash.
At what times are check-in and check-out at Hotel Plaza Kokai Cancún?
Your reservation at Hotel Plaza Kokai Cancún includes a check-in time of 03:00 PM and a check-out time of 11:30 AM.
What are the rates at Hotel Plaza Kokai Cancún?
The base price for Hotel Plaza Kokai Cancún starts at $63. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
Which room categories can I book at Hotel Plaza Kokai Cancún?
The Hotel Plaza Kokai Cancún offers a variety of rooms for guests. They have Double or Twin Rooms that are disability accessible, Superior King Rooms, Standard Double Rooms, Double Rooms that are disability accessible, Junior Suites, Penthouse Apartments, and Superior Queen Rooms. The rooms range in size from 258 sqft to 1615 sqft and can accommodate between 2 to 4 adults, with some rooms also able to accommodate children. Smoking is not allowed in any of the rooms. The bed sizes vary between King, Queen, and Double beds.
Where can guests find entertainment in Hotel Plaza Kokai Cancún?
Guests at Hotel Plaza Kokai Cancún can spend their time enjoying a range of leisure amenities. They can relax by the outdoor swimming pool or take a dip in the kids' pool. The hotel also offers beach umbrellas for guests who wish to soak up the sun by the beach. In the evenings, guests can enjoy live music and performances at the hotel. There is also a bar available where guests can unwind and enjoy a drink.
For business travelers, there is a business center available for any work needs. Additionally, guests can dine at the on-site restaurant, EL CAMAROTE MESON ESPAÑOL, which offers a variety of cuisines including American, Mexican, Spanish, Local, International, and European.
Please note that there are no specific details mentioned about any other amenities available at the hotel.
Does Hotel Plaza Kokai Cancún feature a pool area?
Hotel Plaza Kokai Cancún has one pool available. The pool is located outdoors and is open all season. However, there are age restrictions, as it is exclusively for adults only.
Does Hotel Plaza Kokai Cancún have on-site restaurants?
Yes, the Hotel Plaza Kokai Cancún has a restaurant on site called EL CAMAROTE MESON ESPAÑOL. The restaurant offers a variety of cuisines including American, Mexican, Spanish, Local, International, and European.
Are both cash and credit cards valid payment options at Hotel Plaza Kokai Cancún?
Yes, both cash and credit cards are valid payment options at Hotel Plaza Kokai Cancún. According to the provided information, cash is accepted as a payment method at the hotel, in addition to credit cards such as Mastercard, Visa, American Express, and UnionPay.
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