The hotel is conveniently located at 10 minutes taxi from Puerto Juarez and 20 minutes taxi from Cancun airport. The rooms are comfortable and clean, although a bit outdated and with signs of time. Our room had quite bad lighting and a very noise air conditioning engine just outside the window. There were some build works (well advertised) going on during our stay, so, hopefully, some improvements are on the way.. Nevertheless, a good location for the last night prior to flying back.

Noisy air conditioning engine out of the window, poor lighting in the rooms.

The location was walking distance to restaurants and ADO. Rooms were spacious and there no cleanliness issues.

The downstairs staff is very grumpy. I had a problem where my room key kept getting deactivated everyday and this was inconvenient. Bathroom faucets could use deep cleaning. A/C is extremely loud and functions more like a heavy duty cooling fan rather than an A/C. Once you turn it off the room is immediately hot since the A/C was actually more of a fan.

Nice sized room and good location near the bus station

When I arrived the two receptionists were more interested in a telephone call on loudspeaker joking and having fun than even acknowledging me. Once they did after at least 5 minutes they were extremely polite. Just a hello sir I'll be with you after this call is all it takes especially when it sounded like a personal call and both seemed to be wrapped up in it.

Súper central location for this downtown hotel. Restaurant on site; friendly helpful staff. Not touristic but close to restaurants/cafes and bus stops and convenience stores as needed. I have stayed here again and again and is a hidden gem in central CAN

Needs more tables around pool and cleaned off more frequently.

Was very close to local foods and only a 9 minute walk from Walmart. The staff was very kind and helpful when I needed assistance. The room was pretty spacious and the bed was large.

I did notice a small piece of trash here and there in my hotel room, it wasn't enough to bother me because the bed and bathroom were clean.

The size of room is really big.

The localization is horrable. I need to get a uber for anything you want to do.

It’s a nice place not far away from the downtown of cancun nor the touristic center. quality to value is good so far staff were very nice and friendly Special thanks to Niktia she was very nice and helpful.

Laundry prices were super high

Bed room spacious

No breakfast, noise at time with singers.

The stuff was really friendly and helpful. We asked to be moved to another room because of the AC was very noisy and they did it right away. Whenever we aksed a question they were always willing to help.

Breakfast, it should include unlimited coffee at least and bigger portions of food.

This was my first night in Mexico and first, I found the hotel a bit boring, but after having tried many other hotels in Mexico, I appreciate that things just worked here! It was quiet, had a good bed, and the shower was working fine.