2,634 reviews
From
$56Claveles Manzana 4 Lote 1, 3, 3-A, 5 Y 31 109 Sm 22, Cancun, 77500, QR, Mexico
2,634 reviews
1/59
From
$56Free Private Parking
Free wifi
Air conditioning
24-hour front desk
Garden view
Elevator
Restaurant
Terrace
Welcome to Hotel Luma by Kavia, a charming 4-star hotel located in the heart of Cancún, Mexico. Just a short 1.6mi distance from the city center, this hotel offers the perfect blend of convenience and tranquility. With 2634 reviews, you can trust that Hotel Luma by Kavia is an excellent choice for your stay.
Starting from just $56, Hotel Luma by Kavia offers a range of amenities to enhance your experience. Enjoy a delicious breakfast each morning to fuel your adventures in Cancún. Pet owners will be delighted to know that this hotel is pet-friendly. Free private parking and wifi are available, ensuring that you have all the necessary conveniences at your fingertips. The hotel also features a 24-hour front desk, air conditioning, and an elevator for your comfort.
At Hotel Luma by Kavia, you can relax in the garden or enjoy a meal at the on-site restaurant. Take in the stunning views from the terrace or balcony, and rest easy knowing that the hotel provides 24-hour security and access to healthcare professionals. The clean and comfortable rooms feature modern amenities, including a TV, private bathroom, and tea/coffee maker. With its excellent location and range of amenities, Hotel Luma by Kavia is the ideal choice for your stay in Cancún.
When it comes to dining options, Hotel Luma by Kavia has you covered with its on-site restaurant, Restaurante #1. Indulge in a variety of delicious dishes prepared by talented chefs, right at the hotel. Whether you're in the mood for local flavors or international cuisine, Restaurante #1 provides a delightful dining experience that will satisfy your taste buds. Don't forget to try some of the mouthwatering desserts that are sure to leave you craving for more.
For your convenience, Hotel Luma by Kavia accepts cash as well as major credit cards such as Mastercard and Visa. Rest assured that your preferred method of payment will be accepted, allowing for a hassle-free check-in and check-out process.
When it comes to the room types available at Hotel Luma by Kavia, guests can choose from a range of options to suit their needs. The Deluxe Room offers a comfortable space for two adults and one child, with a queen-size bed for a good night's sleep. Alternatively, the Standard Double Room provides the same amenities and accommodates the same number of guests. If you're traveling with a larger group, the Deluxe Double Room and Double Room offer spacious accommodations with two double beds, perfect for up to four adults and two children. Whichever room you choose, you can expect a clean and comfortable environment with modern amenities to enhance your stay.
Hotel Luma by Kavia offers a complete package for travelers, with its excellent dining options, flexible payment methods, and a variety of room types to choose from. Ready to explore Cancún? Book your stay now and experience the perfect blend of comfort and convenience at Hotel Luma by Kavia.
Closest airports
Cancún International Airport
9.2miCozumel International Airport
45.1miFree Private Parking
Free wifi
Air conditioning
24-hour front desk
Garden view
Elevator
Restaurant
Terrace
Balcony
Upper floors accessible by elevator
Private Bathroom
Parking On Site
Show 20 photos
Standard, 1 Double
260 sqft
Flat-screen TV
+
More details
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Show 16 photos
Deluxe, 1 Queen
260 sqft
Balcony
Flat-screen TV
Tea/Coffee maker
+
More details
This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Show 16 photos
Deluxe, Queen
1 Queen Size Bed
260 sqft
Garden view
City view
Private Bathroom
Balcony
+
More details
Welcome to our Deluxe Room, perfect for a couple looking for a luxurious and comfortable stay. With its spacious 258 sqft, garden and city views, private bathroom, balcony, and terrace, this room offers a delightful and cozy atmosphere. Equipped with a coffee machine, flat-screen TV, air conditioning, and other amenities, your stay with us will be truly exceptional.
Show 20 photos
Standard, Double
1 Double Bed
260 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x4
+
x3
More details
Welcome to our Standard Double Room, a spacious 258 sqft oasis for 2 adults and 1 child. You'll enjoy luxurious features like a private bathroom, flat-screen TV, air conditioning, and convenient elevator access to the upper floors. Relax and unwind in comfort with our cozy double bed and modern amenities.
Show 16 photos
Deluxe, 2 Double
2 Double Beds
280 sqft
Garden view
City view
Private Bathroom
Balcony
x4
+
More details
The spacious double room features air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Show 16 photos
Standard, 2 Double
2 Double Beds
280 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x4
+
x3
More details
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard, Queen
1 Queen Size Bed
x4
+
x3
More details
Standard Deluxe, Double
1 Double Bed
Wifi
Air conditioning
x4
+
x3
More details
8
2,634 reviewsFrom
$56Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇮🇹
Livia
8.2
8.2
The hotel is very well located, and is close to the ADO bus station which connects directly to Cancun's airport. Amazing rooms and cleanliness
There is a club in the street right next door and our room looked directly onto it. They played loud music for most part of the night and the room was definitely not sound proof
🇵🇱
Anna
9.1
9.1
We stayed just for one night before our flight from Cancun and I think it was a perfect choice - great location just next to the bus stations and busy street, a lot of shops and restaurants around. The room was spacious and super clean, had everything we needed, the bottles of water was a nice touch. The receptionist were speaking English and were able to give us some advices, they were kind and professional. I’d for sure stay again!
Just as I said, the hotel is located on the busy street, next to the night club, so if you have issues falling asleep with the noises, make sure to pack your earplugs.
🇺🇸
Cristina
10
10
Forget the hotel zone, downtown is the best place to be and Hotel Luma is probably the best hotel I could have chosen. I actually had a long stay (2 months) and really felt like home. Very well priced and very good quality. The staff was super nice and accommodating, the hotel and my room were spotless. The cleaners do an amazing job. The room is a very good size, I had a twin even though I was alone. There's no wardrobe, but you have a rack to keep your clothes. Not a big deal for me, at least I didn't have to open/close doors when while deciding what to wear. The bed is comfortable and the room is generally quiet. In the 2 months I was there I heard on a couple of occasions some loud guests. The AC is quiet. Just next to the hotel, a nightclub plays loud music from Thu- Sun 8-11 PM. It didn't bother me much, kinda created a good atmosphere in the evenings, the music was not too bad, I even Shazamed some songs. I had breakfast at the hotel a few times, omelet, beans, nachos, toast, butter, jam, coffee/tea, juice, all freshly made and well priced. There are loads of places to eat in the area, there is a great restaurant just to the right of the hotel and a quesadilla stand to the left. There's a Chedraui supermarket 10 min walk, a gym 5 min walk (they offer monthly membership so was perfect for my stay). Just across the big avenue, literally a 3 min walk, there is a Lavanderia, so you can wash your clothes. There is a 10 min walk to the start of the Hotel Area bike and run/walk lane which goes on for at least 10k, so I could do my daily runs. The ADO bus is only 7 min walk from the hotel and the R1 bus stop for the Hotel zone is like 3 min walk. I mean, this must be the best-positioned hotel ever. And finally, I must say I was impressed with the WIFI, it was faster than my home internet, so no problems using Zoom or any online video calls, perfect to work. I really felt sad leaving, but hope to return.
Ok so, when i first arrived the sink and bathroom were not draining well, but eventually, they unclogged them. The WIFI is super strong, but it cut off about 3-4 times during my stay. The hotel was very quick to fix it, but in one instance it lasted all weekend. The nightclub nearby plays loud music Thu-Sun 8-11 PM, it didn't bother me but have in mind when asking which side you want to room to be on.
🇨🇦
Fred
8.2
8.2
The room was very clean and well-appointed. The hotel is in an excellent location for those wishing to enjoy the local culture rather than the cosmopolitan beach scene. It was good to have the cafe in the hotel. However, we did not use it because there was no decaffeinated coffee available and there was an odour of toilet cleanser when we were there.
The air-conditioner goes off when one exits the room. Consequently, it is too hot on returning to it. I am not at all used to paying in advance for hotel accommodation. Normal business practice is for the booking to be made with a credit card and then payment deducted at the end of one's stay, not at the beginning. What would happen if I wanted to move on before the booking period was over? Apparently the printer was not working and so I could not get a copy of my electronic ticket in readiness for my next flight. I was disgusted to have to pay 1300 pesos for a taxi from the airport to the hotel. The hotel should have a system for its clients that is much more reasonable in price and availability; a shuttle perhaps.
🇺🇸
Yu-chen
10
10
We happen to stay at both Hotel Luma and Hotel Antillano 1 block away. It was not obvious which one was better when we booked online. But Hotel Luma clearly has more modern and comfortable facilities (elevator, better public seating area...etc). The staff speaks better English. We had a flight cancellation and had to reschedule our booking on the day of check-in. They kindly allowed us to rebook it without extra charge, which we greatly appreciate the flexibility. This location is close to parque de las Palapas, a great place to see local nightlife and have great street food. It is on R1 route with easy access to the hotel zone and the beach.
🇬🇧
Andra
8.2
8.2
it was extremely clean, good location for downtown but not much to do around. V useful parking option
the front door was closed during the night so you have to wait until the staff open the door for you. you need to sign a paper to confirm you will not consume alcohol in the room which is v weird to me. the staff usually ask you which room you are staying in every time you enter the hotel which is weird and annoying
🇺🇸
Jolie
8.2
8.2
Big clean room 5 minute walk to ADO bus station. We booked an interior room and it was very quiet - no traffic or guest noise. There was plenty of space to put the luggage. The shower was huge and had plenty of hot water. Check-in/ check-out was simple with no surprises. Decided this will be my go to hotel for downtown Cancun stays when traveling by ADO.
Price is a bit high for not having a pool or included breakfast.
🇨🇦
Steveros
8.2
8.2
I stayed here as a layover for my flight home, and for that it was perfect as it's a short walk from the ADO Terminal. The room was spacious, the staff were friendly and helpful, and check in/out was painless. The shower was far and away the best that I have ever encountered in Mexico. Plenty of good food options nearby.
My room was on the ground floor near the restaurant and there was some sort of tour group that was allowed to have breakfast in the restaurant very early (about 6am) and the noise from those people was annoyingly loud for the time of day.
🇺🇸
Natalie
8.2
8.2
The bed and pillows were very comfortable, the tv was a smart tv, the room was very big, the shower wasn't too hot or to cold, the front desk employees were very friendly, it was quite clean, I asked for a quiet room and the girl put me in the farthest room in the back on the third floor. I appreciated that. Also the location is super close to the ADO bus station. About a 7 minute walk. A pretty good and affordable taco place was a few doors down on the left, also an Oxxo to get some basics. They also let me check in just a little early. That was nice.
The pictures of my room showed a coffee maker that I was really counting on and when I arrived I was told there was not a single room with a coffee maker. It was why I chose this specific hotel. The girl at the desk did offer to bring up hot water, which was very nice. The room above me was moving furniture until after midnight 🤷🏼♀️🤦🏼♀️. A quiet time (maybe after 10pm) should be placed because that kind of noise at that hour of the night is not appropriate in a hotel. Consider placing a water bottle in the room per person and eventually a piece of wall art (that's just my own two cents).
🇮🇳
Xavi
9.1
9.1
The Location is excellent, Hotel is very Clean & also the Room and it matched the Photos on the website. Centrally located to restaurants, shops & transport. The staff were very helpful & friendly especially Mario Mejia & Angel at the reception. Thank you to both of them for making my stay pleasant. In fact earlier i had booked this place just for 3 days to be sure if its good and then, as i liked the place, I extended my booking for another 4 days.
I found it a bit uncomfortable as there was no Wardrobe to hang my clothes. So i had to keep all my stuff in my luggage. The water was spilling out while having a shower, but its a small issue. But no other issue that would stop me from coming here again.
Attractions
Palapas Park (Parque Las Palapas)
0.3miCenote Nohoch Nah Chich
1miCancun Scenic Tower (Torre Escénica)
2.6miJolly Roger Pirate Ship
2.7miLa Isla Shopping Village
5.3miMandala Cancun Nightclub
5.4miCancun Hotel Zone (Avenida Kukulkan)
5.6miKin Ha Water Park (Balneario Kin Ha)
7.6miIsla Mujeres
7.9miPlaya Norte (North Beach)
8.4miVentura Park
9.4miXoximilco Cancun
11.6miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
22miContoy Island (Isla Contoy)
23.3miSelvatica
25.5miAttractions
Palapas Park (Parque Las Palapas)
0.3miCenote Nohoch Nah Chich
1miCancun Scenic Tower (Torre Escénica)
2.6miJolly Roger Pirate Ship
2.7miLa Isla Shopping Village
5.3miMandala Cancun Nightclub
5.4miCancun Hotel Zone (Avenida Kukulkan)
5.6miKin Ha Water Park (Balneario Kin Ha)
7.6miIsla Mujeres
7.9miPlaya Norte (North Beach)
8.4miVentura Park
9.4miXoximilco Cancun
11.6miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
22miContoy Island (Isla Contoy)
23.3miSelvatica
25.5miAirports
Cancún International Airport
9.2miCozumel International Airport
45.1miFree Private Parking
Free wifi
Air conditioning
24-hour front desk
Garden view
Elevator
Restaurant
Terrace
Balcony
Upper floors accessible by elevator
Private Bathroom
Parking On Site
Accessibility
Upper floors accessible by elevator
Activities
Bike tours
Bathroom
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Cleaning Services
Daily housekeeping
Food & Drink
Restaurant
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Elevator
Family rooms
Smoke-free property
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Public Bath
View
City view
Garden view
From
$56Check-in
From 15:00
Until 18:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not possible).
Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
Mastercard,
Cash only
This property accepts cash.
At what times are check-in and check-out at Hotel Luma by Kavia?
Your reservation at Hotel Luma by Kavia specifies a check-in timeframe of 03:00 PM to 06:00 PM, and a check-out deadline of 12:00 PM.
Is there parking available at Hotel Luma by Kavia?
Yes, Hotel Luma by Kavia does have parking available on site. Furthermore, the parking is private and free of charge. However, it is important to note that the hotel does not allow for parking reservations.
What are the rates at Hotel Luma by Kavia?
Hotel Luma by Kavia offers accommodations starting at $56. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
What are the room types available at Hotel Luma by Kavia?
The Hotel Luma by Kavia offers a variety of room types including Deluxe Rooms, Standard Double Rooms, and Deluxe Double Rooms. These rooms range in size from 258 sqft to 280 sqft and all have double occupancy. Smoking is not allowed in any of the rooms. The bed sizes vary, with options including Queen size beds and Double beds.
How can guests spend their time at Hotel Luma by Kavia?
Guests at Hotel Luma by Kavia can enjoy a variety of leisure amenities during their stay. The hotel features an on-site restaurant, Restaurante #1, where guests can indulge in delicious meals without having to leave the premises. In addition to dining options, the hotel also offers bike tours, allowing guests to explore the surrounding area and enjoy some outdoor leisure activities. With these amenities, guests can spend their time at the hotel dining at the restaurant and then going on a bike tour to experience the beautiful surroundings.
Is there an in-house restaurant at Hotel Luma by Kavia?
Yes, Hotel Luma by Kavia has a restaurant on site called "Restaurante #1".
Does Hotel Luma by Kavia accept credit cards?
Yes, Hotel Luma by Kavia accepts credit cards such as Mastercard and Visa. Cash is also accepted as a payment method.
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