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8.2

701 reviews

City Express by Marriott Chetumal

City Express by Marriott Chetumal

Insurgentes, Km 5.025 , Chetumal, 77084, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Business center

Outdoor swimming pool

Free Private Parking

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

City Express by Marriott Chetumal

Welcome to the City Express by Marriott Chetumal, where comfort meets convenience in the heart of Quintana Roo! Nestled just 1.4mi from the lively city center, this 4-star hotel is the perfect base for exploring the vibrant culture and stunning natural beauty of Chetumal. With rooms starting at just $69, you're in for an affordable treat amid modern amenities and cheerful hospitality.

Wake up each morning to a hearty breakfast that fuels your adventures ahead, whether you're lounging by the outdoor swimming pool or hitting the fitness center for a workout. The hotel offers free WiFi throughout, so you can document your travel escapades while staying connected with friends and family back home. Enjoy the added perks of a business center and private parking—all without breaking the bank!

With a whopping 701 reviews from previous guests, City Express has made quite the splash among travelers. They rave about the friendly 24-hour front desk staff and the crisp, air-conditioned rooms that provide a cozy oasis after a day of exploration. So pack your bags and get ready for an unbeatable stay at City Express by Marriott Chetumal, where your vacation expectations are bound to be exceeded!

Get ready to dive into a refreshing getaway at City Express by Marriott Chetumal! Whether you’re an avid sunbather or a splash-loving swimmer, the outdoor swimming pool is the perfect spot to unwind after a long day of sightseeing. Imagine lounging under the warm Mexican sun, drink in hand, while you soak in the vibrant atmosphere of Chetumal. Plus, it’s the ideal place to gather with friends or family for some leisurely fun. Don’t forget your favorite sunglasses; it’s time to relax in style!

But wait, there’s more! The City Express isn’t just about comfort; it also caters to the inquisitive traveler in you. With a variety of room types, from cozy Queen Rooms to spacious Junior Suites that accommodate larger groups, you’ll be sure to find the perfect nook that suits your needs. Want to snuggle up with the family? Opt for a room with two double beds, or curl up on the sofa bed in the Superior, Queen room with sofa bed – the choices are plenty. Every room promises a delightful experience free from the worries of smoking, allowing you to breathe easy and truly embrace your vacation.

What’s a getaway without payment options that work for you? City Express has you covered with flexible payment methods, accepting both Mastercard and Visa, along with cash. As you pack your bags for an unforgettable trip, imagine all the stories you’ll tell and the memories you’ll create at this delightful hotel. With friendly staff ready to exceed your expectations, your adventure in Chetumal starts here, making each moment memorable and fun! So don’t wait—book your stay and let the adventures begin!

Closest airports

Chetumal International Airport

1.2mi

Corozal Airport

11.2mi

Orange Walk Airport

34.2mi

Caye Caulker Airport

57.7mi

Cay Chapel Airstrip

60.8mi

Most popular amenities

Business center

Outdoor swimming pool

Free Private Parking

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Elevator

Rooms

Queen Room in City Express by Marriott Chetumal

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Queen Room

1 Queen Size Bed

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x3

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Room, 1 Queen Bed includes a queen-size bed 150-154 width plus desk, cable tv, and safe.

Superior Queen Room with Sofa Bed in City Express by Marriott Chetumal

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Superior, Queen, Sofa Bed

1 Sofa Bed

1 Queen Size Bed

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Experience ultimate comfort in our Superior Queen Room with Sofa Bed, perfect for couples and small families. This non-smoking room features a cozy sofa bed, a queen size bed, and all the essential amenities for a memorable stay. Sleep peacefully and enjoy a comfortable stay tailored to your needs.

Double Room with Two Double Beds in City Express by Marriott Chetumal

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Room - 2 Double

2 Double Beds

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Two Double Beds

Standard Room

1 Double Bed

Wifi

x4

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x3

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Standard

Room

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Superior, Queen

1 Queen Size Bed

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Superior

1 Double Bed

x4

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x3

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Superior

Room

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Single Room

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Run of House

x10

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x6

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Room Run Of House

Economy

x4

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x3

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Room Economy

Grand Superior

x4

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Grand Superior

Grand

x4

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Grand

Junior Suite

x5

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Junior Suite Standard

Guest reviews

8.2

701 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇧🇿

Levy

8.2

May 2023

The location is perfect. The mall is literally next door. Thankfully there are elevators too and you don't have to be walking up and down to the different floors. There is a free parking lot and the wifi is pretty good too, the staff is friendly, free breakfast and coffee all day long. And being 4 and 5 storeys up, the water pressure to shower is perfect!

Our check-in process was very long. Perhaps it was one of those days when the system is not working to its full capacity but we booked two rooms and when we arrived, they had no idea we had a booking and it took a while to process our booking. We were asked to return in an hour and the room should be ready (since we were there before the check-in time). But when we returned about two hours later, our second room was not ready and we still had to wait some more so it can be processed. But hey, other than that, this place was great!

🇲🇽

Edward

9.1

October 2022

I like the breakfast, it was delicious, the room was good with a really good temperature. I really love the transportation from the hotel to the malecón because it was a little far from there.

The room smelled like cigarettes, but the hotel staff give us another room, excellent attention, the internet was super slow and if you have to work its almost impossible... We had an encounter with a very rude lady from the staff but I just don't remember her name. I wish we could use the transportation service to the airport.

🇽🇦

Juliet

10

April 2023

I liked the idea that the staff was courteous and bilingual.Also that the breakfast served was fresh and of a wide variety.The location was perfect for my family and I as taxi was easily available and the multi plaza was close by

I think that they can improve by having a set of rooms ready at an earlier time because some people travel very early

🇧🇿

Martin

10

January 2023

Clean and comfortable. Morning breakfast buffet was always delicious and ready early. Easy quick walk to the Mall across the parking lot, Burger King or McDonalds. It was nice having the swimming pool the kids enjoyed that. We spent 2 nights to celebrate my grand daughter's birthday.

🇦🇹

Kathrin

8.2

February 2023

Very friendly and helpful staff, they helped us so much! As we cannot speak Spanish very well, they helped us in making calls local phone calls and translating our requests. Printing of documents, also no problem. Thank you once again!!

The pool area is a bit minimal

🇧🇿

Shawn

9.1

August 2022

It's a very great location to be since it's very close to one of the main shopping areas. Breakfast is always great!

I didn't like having to ask at front desk for an additional towel when my room was based on double occupancy. I believe this should have been automatic that 2 towels would be placed in the room.

🇧🇿

Lydia

9.1

July 2022

It was nice and clean and the staff was very helpful and friendly. The breakfast was great. Many options to choose from

Pool was a little bit dirty and towels were scarce. 1 towel in each room. I think a room should have more towels. Wifi was unstable but you could position yourself and find service

🇨🇦

Russell

8.2

March 2022

breakfast was good, buffet style, fresh fruit, eggs, toast, coffee, juice, cereal ,the room was very clean and the beds were very comfortable, shower was hot and the bathroom was very clean, air-conditioning was cold and quiet, nice quite pool for a cool off, excellent stay would stay again

nothing, it was a good value hotel, no complaints at all

🇧🇿

Emil

8.2

July 2022

The breakfast was very good.

I was looking for ice one night and went down to the first floor just to find out the machine was not functional. I was promised ice by the front desk, but the ice never arrived. Overall, I did enjoy my stay but could have been better.

🇺🇸

Clarence

8.2

February 2023

Simple clean room with queen bed. Great shower with plenty of hot water. Breakfast was good.

Both elevators were out of service Sunday morning. It was check out time and I was on the 4th floor.

Points of Interest Around City Express by Marriott Chetumal

Airports

Chetumal International Airport

1.2mi

Corozal Airport

11.2mi

Orange Walk Airport

34.2mi

Caye Caulker Airport

57.7mi

Cay Chapel Airstrip

60.8mi

Pools

Location

  • Outdoor

Amenities of City Express by Marriott Chetumal

Business center

Outdoor swimming pool

Free Private Parking

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Elevator

Stay rules - City Express by Marriott Chetumal

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - City Express by Marriott Chetumal

What are the check-in and check-out times at City Express by Marriott Chetumal?

Your reservation at City Express by Marriott Chetumal includes a check-in time of 03:00 PM and a check-out time of 01:00 PM.

Is there parking available at City Express by Marriott Chetumal?

Yes, there is convenient and free private parking available at City Express by Marriott Chetumal. And the best part is, no reservation is required! So, you can rest assured knowing that parking will be readily accessible on-site when you arrive at the hotel.

What are the rates at City Express by Marriott Chetumal?

The entry-level price at City Express by Marriott Chetumal is $69. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

Which room categories can I book at City Express by Marriott Chetumal?

The hotel offers Double Rooms with Two Double Beds, Superior Queen Rooms with a Sofa Bed, and Queen Rooms. Smoking is not allowed in any of these room types. Each room type can accommodate 2 adults and 1 child. The Double Rooms have 2 double beds, the Superior Queen Rooms have 1 sofa bed and 1 queen-size bed, and the Queen Rooms have 1 queen-size bed.

How can guests spend their time at City Express by Marriott Chetumal?

guests can spend their time at the hotel by enjoying a refreshing swim in the outdoor swimming pool. The hotel, City Express by Marriott Chetumal, features an outdoor pool as one of its amenities. It is a great way to relax and unwind, especially in the warm climate of Chetumal.

Fitness Center

Guests can also stay active and fit during their stay by visiting the hotel's fitness center. With a range of exercise equipment and facilities, guests can maintain their fitness routine or start a new one.

Business Center

For business travelers, the hotel offers a business center where they can work and hold meetings. It provides a productive and convenient space to handle work obligations.

Overall, guests at City Express by Marriott Chetumal can spend their time at the hotel by enjoying the pool, working out at the fitness center, or taking care of business at the business center.

Does City Express by Marriott Chetumal have a pool for guests?

The hotel has an outdoor pool. No other information about different types of pools is available.

Are both cash and credit cards valid payment options at City Express by Marriott Chetumal?

Yes, both cash and credit cards are valid payment options at City Express by Marriott Chetumal.