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+1-833-728-2041955 reviews
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$38Calle 12 Bis Norte Esquina Avenida 20 Norte, Playa Del Carmen, 77710, QR, Mexico
Reservations:
+1-833-728-2041955 reviews
1/66
Outdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Tour desk
24-hour front desk
Kitchen
Beach chairs/Loungers
Welcome to Hotel Playa Encantada, your charming 3-star oasis nestled just a breezy 0.4mi away from the vibrant heart of Playa del Carmen! Located at the delightful address of Calle 12 Bis Norte Esquina Avenida 20 Norte, this apart hotel is your passport to an unforgettable getaway in Mexico's sun-soaked Quintana Roo. With prices starting as low as $38, you're not only treated to comfortable and stylish accommodations, but also a whimsical slice of happiness that won't break the bank!
Dive into splashes of fun at our sparkling outdoor swimming pool or let the little ones enjoy their very own kids' pool – the choice is yours! Each room comes complete with a kitchenette, perfect for preparing a delightful breakfast to savor on your private balcony with a garden view. And speaking of breakfast, you’re invited to fuel your day with our tasty offerings to gear you up for exploring the stunning surroundings. With a plethora of amenities at your fingertips, like free Wi-Fi to share your fabulous beach selfies and air conditioning to keep you cool amidst the tropical heat, every moment at Playa Encantada is sure to be enjoyable.
Don’t just take our word for it – join the ranks of our delighted guests who have left us glowing reviews (a whopping 955 of them!). Our 24-hour front desk is ever-ready to assist you with everything from planning your next adventure to pointing out the best local spots. So grab your beach chair or lounger, kick back, and let the magic of Playa del Carmen envelop you – it’s time for an enchanting escape!
At Hotel Playa Encantada, we believe that every family member deserves a splash of fun, and what better way to interact than at our stunning outdoor swimming pool? Adults can sip on their favorite cocktails and rejuvenate in the serene environment of our adult-only shallow end, while kids can splash around in their own dedicated pool area. It’s the perfect setting to relax under the sun, forge beachside memories, or cool off after some adventurous time exploring Playa del Carmen!
For those wanting to whip up a home-cooked meal during their stay, our well-equipped kitchenettes in each accommodation offer endless possibilities! Whether it's a delightful breakfast to energize your day, a casual lunch to refuel between beach excursions, or a romantic dinner under the stars, you’ll have all the comforts of home at your fingertips. Imagine enjoying your culinary creations on your private balcony, as you soak in the lush garden views. Talk about a tasteful escape!
As your adventure-packed days come to a close, unwind in our cozy lounge areas or take a stroll to the nearby local hotspots that our friendly 24-hour front desk staff will gladly recommend. Whether you’re venturing off to explore the rich culture and stunning landscapes of the Yucatan Peninsula, or relaxing back at the hotel, the good vibes and tropical spirit of Playa del Carmen are sure to keep you entertained throughout your stay. So what are you waiting for? Come join us at Hotel Playa Encantada, where your dream escape awaits!
Closest airports
Cozumel International Airport
12.1miCancún International Airport
30.9miOutdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Tour desk
24-hour front desk
Kitchen
Beach chairs/Loungers
Non-smoking rooms
Garden view
Kitchenware
Kitchenette
View
Garden
Elevator
Upper floors accessible by elevator
Free toiletries
Show 12 photos
Room - 2 Double
2 Double Beds
270 sqft
City view
Private Bathroom
Flat-screen TV
Air conditioning
x4
+
x3
More details
Experience spacious comfort and modern amenities in our Double Room with Two Double Beds, offering stunning city views, a private bathroom, and a flat-screen TV. This room is perfect for families or groups, accommodating up to 4 adults and 2 children.
Show 19 photos
Apartment Standard
1 Sofa Bed
1 King Size Bed
485 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
x10
+
x6
More details
Discover the perfect getaway in our spacious Standard Apartment, featuring a comfortable King size bed, a sofa bed, and a fully-equipped kitchen with stunning garden views. Enjoy modern amenities such as a flat-screen TV, air conditioning, and a private bathroom. Perfect for a family or group of up to 4 adults and 2 children.
Show 8 photos
Deluxe Apartment, 2 Queen/ Double
2 Queen Size Beds
1 Double Bed
1615 sqft
Kitchen
Wifi
Microwave
Air conditioning
x10
+
x6
More details
Show 13 photos
Junior Suite
1 King Size Bed
1 Sofa Bed
270 sqft
City view
Private Bathroom
Microwave
Coffee machine
x5
+
x3
More details
Show 14 photos
Superior Apartment
1 Sofa Bed
2 Queen Size Beds
485 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
x10
+
x6
More details
Show 5 photos
Room - 2 Queen
2 Queen Size Beds
1 Sofa Bed
x4
+
x3
More details
Double standard includes 2 queen-size beds 150-154 width plus a sofa bed.
Show 19 photos
Deluxe Apartment, King, Sofa Bed
1 King Size Bed
1 Sofa Bed
More details
Deluxe, 2 Double
2 Double Beds
x4
+
x3
More details
Suite
1 Double Bed
x8
+
x5
More details
Deluxe, King
1 King Size Bed
x4
+
x3
More details
King Room
1 King Size Bed
x4
+
x3
More details
Suite, King
1 King Size Bed
x8
+
x5
More details
8.5
955 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Bek
9.1
February 2023
Great location for getting to the beach and local places to eat and shop. The staff were lovely, especially the guy who worked in the evening, always had a big smile on his face. Our room was kept spotless each day, with fresh bed sheets and towels, the housekeeper Lucy was amazing. Nice pool area to chill by outside, towels provided if requested. We made good use of the kitchenette, cooking meals some evening. Plenty of storage in the kitchen too.
The building is next to a warehouse which is noisy pretty much 24/7. Not the hotel's fault but be mindful if you need a peaceful night's rest. The room type we booked (2 double beds) was only available on the second floor, facing the warehouse.
🇨🇦
Kyle
10
April 2022
upon arrival we were greeted by the friendly staff who were able to check us in a little bit early, the rooms were fantastic, spacious and very comfy, location was perfect, only a few minutes from the beach and the strip. each day the amazing house keepers cleaned our room to make it more cleanliness for us, don’t forget to tip your housekeepers! all in all I would definitely recommend this hotel if you were wanting a stay in playa del Carmen! I will be coming back!
nothing I could think of, everything was great
🇨🇦
Gabriele
8.2
March 2023
We have stayed here 2 times before and would return again. Large apartment, great air conditioner in bedroom, full size fridge, inviting pool, 5th avenue is well within walking distance, close to Wal-Mart for groceries. Kitchen supplies are minimal but adequate. Had parking for our bikes, offers luggage storage. Some receptionists are friendlier than others.
Bring your own tea towels, dish clothes, face cloths as they are not provided. We asked for a toaster but the hotel doesn't supply them. Next to to a very noisy recycling depot with large, noisy trucks coming all day-crashing and banging as they unload. It starts early in the morning. At night, large buses unloading tourists for night clubs park right next door to the hotel and often keep their motors running until they leave. Sargassum weeds makes beaches impossible to use and unpleasant to walk along. The hotel has a pool and we enjoyed the pool rather than the beach.
🇲🇽
Marcella
8.2
October 2021
The location is definitely one of the best things about the hotel. Super close to the 5th Avenue, near Coco Bongo (for reference) and the walking to the beach is quick. Perfect cost effective option if you travel on a budget and can not afford a Resort type of trip. The room was also very good, simple but comfortable with air conditioner and good wi-fi reception. The cleaning service also very good. Overall, it was a very good experience.
It's not really a flaw but it would be nice if the room had a mini-bar and also if they offered the breakfast included. We did not take the breakfast from the hotel but there are good options close, mainly in 5th avenue, that served us well.
🇫🇷
Faten
10
December 2022
really surprised by how nice this hotel is! we really enjoyed our stay even if the weather wasn’t great. The room has all the facilities you need, it was wide and the bed was very comfortable! the TV has many movies. it is walking distance everywhere and the staff were very nice!
the only thing is that we booked the room with a coffee machine but they didn’t provide the coffee or the filters so we ended up not using it as we weren’t interested in buying those for a couple of nights. but maybe it’s a common practice that we’re not aware of
🇨🇦
Kevin
9.1
March 2022
Clean, fresh, well kept, great pool area, good locatìon, great bed, terrific house keeping, drinking water in lobby, lots of hot water in shower, terrific air conditioner in the bedroom. Although I had read in other reviews that the noise from the recycling centre and bus station was bothersome, we did not find this an issue. We were up and about by the time the recycling centre opened and the bus depot announcements could hardly be heard. The housekeepers work hard.
The pool was not located right outside the apartment door as shown by the picture on booking.com. Our apartment was located on the 3rd floor. ( The interior of the apartment was exactly as shown on the website.) Kitchenette was adequate for simple meals but did not have a toaster. Remember to bring your own washcloths.
🇳🇱
Anna-maja
8.2
December 2021
We stayed in an apartment with a kitchen. It was very spacious for two people. Overall the hotel and all areas were really clean, and the location was great. We reached everything by foot like the beach or the city center. The bus terminal is right next to it which makes it easy for day travels or when you come and leave Playa del Carmen. 5 Minutes walking is a supermarket and a laundry. Breakfast was really great as well for the price, lots of things to choose from.
The Wifi was really bad. Only Instagram and Netflix were working. We weren't able to open Google or anything else at all. To use what's app we needed to have mobile data. For working purposes we went to Starbucks twice to get some things done. The breakfast was served in a restaurant 3 minutes by foot. It was always very loud and noisy as it was not reserved for the hotel and served other guests and large groups as well.
🇨🇿
Gwendolin
8.2
April 2022
It's the second time I choose this hotel, the location is great (very close to 5th avenue but not right in the noisy street) and it's comfortable (AC, good beds, etc) and super clean. We appreciated every day how effective and fast the cleaning personnel were.
The only reason I don't give it a 10 is that it was too loud at times. Once it was from some people playing music too loud by the pool, and the second time the noise came from somewhere else. Never had this problem at night, but sometimes (not always) it was a bit hard to rest during the day.
🇨🇦
Jola84
9.1
March 2022
We have enjoyed the standard apartment with the amenities. The staff are friendly and excellent. The location is good, close to the grocery store and very central, beach, 5th Ave.
The cost of the rental has increased significantly over the past couple of months, with high season and desired location.
🇬🇷
Alexandros
8.2
November 2022
clean and spacious room
our room had a view to the ado station nearby and all night we could hear the announcements from the station and the engines from the nearby buses. sleeping without earplugs was impossible
Attractions
Fundadores Park (El Zócalo)
0mi3D Museum of Wonders
0.8miXenses Park
4.4miRio Secreto Nature Reserve
4.9miDiscover Mexico Park Cozumel
12.9miKantun Chi Ecopark
15miXotik-Ha EcoPark
15.3miThe Mayan Cacao Company
16.6miSelvatica
16.8miSan Gervasio Mayan Ruins
17.3miPlaya Palancar
18.5miEl Mirador Lookout
22.4miXoximilco Cancun
28.9miCenote Dos Ojos
29.4miCenotes Sac Actun
30.6miAttractions
Fundadores Park (El Zócalo)
0mi3D Museum of Wonders
0.8miXenses Park
4.4miRio Secreto Nature Reserve
4.9miDiscover Mexico Park Cozumel
12.9miKantun Chi Ecopark
15miXotik-Ha EcoPark
15.3miThe Mayan Cacao Company
16.6miSelvatica
16.8miSan Gervasio Mayan Ruins
17.3miPlaya Palancar
18.5miEl Mirador Lookout
22.4miXoximilco Cancun
28.9miCenote Dos Ojos
29.4miCenotes Sac Actun
30.6miAirports
Cozumel International Airport
12.1miCancún International Airport
30.9miLocation
Features
Age restrictions
Availability
Outdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Tour desk
24-hour front desk
Kitchen
Beach chairs/Loungers
Non-smoking rooms
Garden view
Kitchenware
Kitchenette
View
Garden
Elevator
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Upper floors accessible by stairs only
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Food & Drink
Tea/Coffee maker
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Concierge
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Interconnecting room(s) available
Non-smoking rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Living Area
Dining area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Kids' pool
Outdoor swimming pool
View
City view
Garden view
Pool view
View
From 15:00
Until 18:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
Cash only
This property accepts cash.
What are the check-in and check-out times at Hotel Playa Encantada?
Hotel Playa Encantada offers check-in timings from 03:00 PM to 06:00 PM. Make sure to check out by 12:00 PM.
What's the nightly rate at Hotel Playa Encantada?
Accommodations at Hotel Playa Encantada can start from $38. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What types of rooms does Hotel Playa Encantada offer?
Hotel Playa Encantada offers a variety of room types including Double Rooms with Two Double Beds, Standard Apartments, Junior Suites, and Superior Apartments. All rooms are non-smoking and have different bed configurations. The Double Rooms and Junior Suites accommodate up to 2 adults and 1 child, while the Standard and Superior Apartments can accommodate up to 4 adults and 2 children. The room sizes range from 269 sqft to 484 sqft.
How can guests spend their time at Hotel Playa Encantada?
Guests at Hotel Playa Encantada can spend their time enjoying the leisure amenities provided by the hotel. One of the main attractions at the hotel is the outdoor swimming pool, where guests can relax and swim. The pool is available all season, making it a great option for guests at any time of the year.
In addition to the main pool, there is also a kids' pool, which is perfect for younger guests to splash around and have fun in a safe environment.
Guests can also make use of the beach chairs and loungers provided by the hotel, allowing them to soak up the sun and enjoy the picturesque beachfront location.
With these leisure amenities available, guests can have a relaxing and enjoyable time at Hotel Playa Encantada.
Is there a swimming pool at Hotel Playa Encantada?
Hotel Playa Encantada has one pool available. The pool is located outdoors and is open all season. However, it has age restrictions and is only for adults. The pool also has a shallow end.
Does Hotel Playa Encantada accept credit cards and cash payments?
Yes, Hotel Playa Encantada accepts both credit cards (Mastercard and Visa) and cash payments.
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