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8.5

955 reviews

Hotel Playa Encantada

Hotel Playa Encantada

Calle 12 Bis Norte Esquina Avenida 20 Norte, Playa Del Carmen, 77710, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Outdoor swimming pool

Kids' pool

Free wifi

Air conditioning

Tour desk

24-hour front desk

Kitchen

Beach chairs/Loungers

Hotel Playa Encantada

Welcome to Hotel Playa Encantada, your charming 3-star oasis nestled just a breezy 0.4mi away from the vibrant heart of Playa del Carmen! Located at the delightful address of Calle 12 Bis Norte Esquina Avenida 20 Norte, this apart hotel is your passport to an unforgettable getaway in Mexico's sun-soaked Quintana Roo. With prices starting as low as $38, you're not only treated to comfortable and stylish accommodations, but also a whimsical slice of happiness that won't break the bank!

Dive into splashes of fun at our sparkling outdoor swimming pool or let the little ones enjoy their very own kids' pool – the choice is yours! Each room comes complete with a kitchenette, perfect for preparing a delightful breakfast to savor on your private balcony with a garden view. And speaking of breakfast, you’re invited to fuel your day with our tasty offerings to gear you up for exploring the stunning surroundings. With a plethora of amenities at your fingertips, like free Wi-Fi to share your fabulous beach selfies and air conditioning to keep you cool amidst the tropical heat, every moment at Playa Encantada is sure to be enjoyable.

Don’t just take our word for it – join the ranks of our delighted guests who have left us glowing reviews (a whopping 955 of them!). Our 24-hour front desk is ever-ready to assist you with everything from planning your next adventure to pointing out the best local spots. So grab your beach chair or lounger, kick back, and let the magic of Playa del Carmen envelop you – it’s time for an enchanting escape!

At Hotel Playa Encantada, we believe that every family member deserves a splash of fun, and what better way to interact than at our stunning outdoor swimming pool? Adults can sip on their favorite cocktails and rejuvenate in the serene environment of our adult-only shallow end, while kids can splash around in their own dedicated pool area. It’s the perfect setting to relax under the sun, forge beachside memories, or cool off after some adventurous time exploring Playa del Carmen!

For those wanting to whip up a home-cooked meal during their stay, our well-equipped kitchenettes in each accommodation offer endless possibilities! Whether it's a delightful breakfast to energize your day, a casual lunch to refuel between beach excursions, or a romantic dinner under the stars, you’ll have all the comforts of home at your fingertips. Imagine enjoying your culinary creations on your private balcony, as you soak in the lush garden views. Talk about a tasteful escape!

As your adventure-packed days come to a close, unwind in our cozy lounge areas or take a stroll to the nearby local hotspots that our friendly 24-hour front desk staff will gladly recommend. Whether you’re venturing off to explore the rich culture and stunning landscapes of the Yucatan Peninsula, or relaxing back at the hotel, the good vibes and tropical spirit of Playa del Carmen are sure to keep you entertained throughout your stay. So what are you waiting for? Come join us at Hotel Playa Encantada, where your dream escape awaits!

Closest airports

Cozumel International Airport

12.1mi

Cancún International Airport

30.9mi

Most popular amenities

Outdoor swimming pool

Kids' pool

Free wifi

Air conditioning

Tour desk

24-hour front desk

Kitchen

Beach chairs/Loungers

Non-smoking rooms

Garden view

Kitchenware

Kitchenette

View

Garden

Elevator

Upper floors accessible by elevator

Free toiletries

Rooms

Double Room with Two Double Beds in Hotel Playa Encantada

Show 12 photos

Room - 2 Double

2 Double Beds

270 sqft

City view

Private Bathroom

Flat-screen TV

Air conditioning

x4

+

x3

More details

Experience spacious comfort and modern amenities in our Double Room with Two Double Beds, offering stunning city views, a private bathroom, and a flat-screen TV. This room is perfect for families or groups, accommodating up to 4 adults and 2 children.

Standard Apartment in Hotel Playa Encantada

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Apartment Standard

1 Sofa Bed

1 King Size Bed

485 sqft

Garden view

Kitchen

Private Bathroom

Kitchenette

x10

+

x6

More details

Discover the perfect getaway in our spacious Standard Apartment, featuring a comfortable King size bed, a sofa bed, and a fully-equipped kitchen with stunning garden views. Enjoy modern amenities such as a flat-screen TV, air conditioning, and a private bathroom. Perfect for a family or group of up to 4 adults and 2 children.

Show 8 photos

Deluxe Apartment, 2 Queen/ Double

2 Queen Size Beds

1 Double Bed

1615 sqft

Kitchen

Wifi

Microwave

Air conditioning

x10

+

x6

More details

Junior Suite in Hotel Playa Encantada

Show 13 photos

Junior Suite

1 King Size Bed

1 Sofa Bed

270 sqft

City view

Private Bathroom

Microwave

Coffee machine

x5

+

x3

More details

Superior Apartment in Hotel Playa Encantada

Show 14 photos

Superior Apartment

1 Sofa Bed

2 Queen Size Beds

485 sqft

Garden view

Kitchen

Private Bathroom

Kitchenette

x10

+

x6

More details

Show 5 photos

Room - 2 Queen

2 Queen Size Beds

1 Sofa Bed

x4

+

x3

More details

Double standard includes 2 queen-size beds 150-154 width plus a sofa bed.

Show 19 photos

Deluxe Apartment, King, Sofa Bed

1 King Size Bed

1 Sofa Bed

More details

Deluxe, 2 Double

2 Double Beds

x4

+

x3

More details

Suite

1 Double Bed

x8

+

x5

More details

Deluxe, King

1 King Size Bed

x4

+

x3

More details

King Room

1 King Size Bed

x4

+

x3

More details

Suite, King

1 King Size Bed

x8

+

x5

More details

Guest reviews

8.5

955 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Bek

9.1

February 2023

Great location for getting to the beach and local places to eat and shop. The staff were lovely, especially the guy who worked in the evening, always had a big smile on his face. Our room was kept spotless each day, with fresh bed sheets and towels, the housekeeper Lucy was amazing. Nice pool area to chill by outside, towels provided if requested. We made good use of the kitchenette, cooking meals some evening. Plenty of storage in the kitchen too.

The building is next to a warehouse which is noisy pretty much 24/7. Not the hotel's fault but be mindful if you need a peaceful night's rest. The room type we booked (2 double beds) was only available on the second floor, facing the warehouse.

🇨🇦

Kyle

10

April 2022

upon arrival we were greeted by the friendly staff who were able to check us in a little bit early, the rooms were fantastic, spacious and very comfy, location was perfect, only a few minutes from the beach and the strip. each day the amazing house keepers cleaned our room to make it more cleanliness for us, don’t forget to tip your housekeepers! all in all I would definitely recommend this hotel if you were wanting a stay in playa del Carmen! I will be coming back!

nothing I could think of, everything was great

🇨🇦

Gabriele

8.2

March 2023

We have stayed here 2 times before and would return again. Large apartment, great air conditioner in bedroom, full size fridge, inviting pool, 5th avenue is well within walking distance, close to Wal-Mart for groceries. Kitchen supplies are minimal but adequate. Had parking for our bikes, offers luggage storage. Some receptionists are friendlier than others.

Bring your own tea towels, dish clothes, face cloths as they are not provided. We asked for a toaster but the hotel doesn't supply them. Next to to a very noisy recycling depot with large, noisy trucks coming all day-crashing and banging as they unload. It starts early in the morning. At night, large buses unloading tourists for night clubs park right next door to the hotel and often keep their motors running until they leave. Sargassum weeds makes beaches impossible to use and unpleasant to walk along. The hotel has a pool and we enjoyed the pool rather than the beach.

🇲🇽

Marcella

8.2

October 2021

The location is definitely one of the best things about the hotel. Super close to the 5th Avenue, near Coco Bongo (for reference) and the walking to the beach is quick. Perfect cost effective option if you travel on a budget and can not afford a Resort type of trip. The room was also very good, simple but comfortable with air conditioner and good wi-fi reception. The cleaning service also very good. Overall, it was a very good experience.

It's not really a flaw but it would be nice if the room had a mini-bar and also if they offered the breakfast included. We did not take the breakfast from the hotel but there are good options close, mainly in 5th avenue, that served us well.

🇫🇷

Faten

10

December 2022

really surprised by how nice this hotel is! we really enjoyed our stay even if the weather wasn’t great. The room has all the facilities you need, it was wide and the bed was very comfortable! the TV has many movies. it is walking distance everywhere and the staff were very nice!

the only thing is that we booked the room with a coffee machine but they didn’t provide the coffee or the filters so we ended up not using it as we weren’t interested in buying those for a couple of nights. but maybe it’s a common practice that we’re not aware of

🇨🇦

Kevin

9.1

March 2022

Clean, fresh, well kept, great pool area, good locatìon, great bed, terrific house keeping, drinking water in lobby, lots of hot water in shower, terrific air conditioner in the bedroom. Although I had read in other reviews that the noise from the recycling centre and bus station was bothersome, we did not find this an issue. We were up and about by the time the recycling centre opened and the bus depot announcements could hardly be heard. The housekeepers work hard.

The pool was not located right outside the apartment door as shown by the picture on booking.com. Our apartment was located on the 3rd floor. ( The interior of the apartment was exactly as shown on the website.) Kitchenette was adequate for simple meals but did not have a toaster. Remember to bring your own washcloths.

🇳🇱

Anna-maja

8.2

December 2021

We stayed in an apartment with a kitchen. It was very spacious for two people. Overall the hotel and all areas were really clean, and the location was great. We reached everything by foot like the beach or the city center. The bus terminal is right next to it which makes it easy for day travels or when you come and leave Playa del Carmen. 5 Minutes walking is a supermarket and a laundry. Breakfast was really great as well for the price, lots of things to choose from.

The Wifi was really bad. Only Instagram and Netflix were working. We weren't able to open Google or anything else at all. To use what's app we needed to have mobile data. For working purposes we went to Starbucks twice to get some things done. The breakfast was served in a restaurant 3 minutes by foot. It was always very loud and noisy as it was not reserved for the hotel and served other guests and large groups as well.

🇨🇿

Gwendolin

8.2

April 2022

It's the second time I choose this hotel, the location is great (very close to 5th avenue but not right in the noisy street) and it's comfortable (AC, good beds, etc) and super clean. We appreciated every day how effective and fast the cleaning personnel were.

The only reason I don't give it a 10 is that it was too loud at times. Once it was from some people playing music too loud by the pool, and the second time the noise came from somewhere else. Never had this problem at night, but sometimes (not always) it was a bit hard to rest during the day.

🇨🇦

Jola84

9.1

March 2022

We have enjoyed the standard apartment with the amenities. The staff are friendly and excellent. The location is good, close to the grocery store and very central, beach, 5th Ave.

The cost of the rental has increased significantly over the past couple of months, with high season and desired location.

🇬🇷

Alexandros

8.2

November 2022

clean and spacious room

our room had a view to the ado station nearby and all night we could hear the announcements from the station and the engines from the nearby buses. sleeping without earplugs was impossible

Points of Interest Around Hotel Playa Encantada

Attractions

Fundadores Park (El Zócalo)

0mi

3D Museum of Wonders

0.8mi

Xenses Park

4.4mi

Rio Secreto Nature Reserve

4.9mi

Discover Mexico Park Cozumel

12.9mi

Kantun Chi Ecopark

15mi

Xotik-Ha EcoPark

15.3mi

The Mayan Cacao Company

16.6mi

Selvatica

16.8mi

San Gervasio Mayan Ruins

17.3mi

Playa Palancar

18.5mi

El Mirador Lookout

22.4mi

Xoximilco Cancun

28.9mi

Cenote Dos Ojos

29.4mi

Cenotes Sac Actun

30.6mi

Pools

Location

  • Outdoor

Features

  • Shallow end

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Hotel Playa Encantada

Outdoor swimming pool

Kids' pool

Free wifi

Air conditioning

Tour desk

24-hour front desk

Kitchen

Beach chairs/Loungers

Non-smoking rooms

Garden view

Kitchenware

Kitchenette

View

Garden

Elevator

Upper floors accessible by elevator

Free toiletries

Stay rules - Hotel Playa Encantada

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Playa Encantada

What are the check-in and check-out times at Hotel Playa Encantada?

Hotel Playa Encantada offers check-in timings from 03:00 PM to 06:00 PM. Make sure to check out by 12:00 PM.

What's the nightly rate at Hotel Playa Encantada?

Accommodations at Hotel Playa Encantada can start from $38. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

What types of rooms does Hotel Playa Encantada offer?

Hotel Playa Encantada offers a variety of room types including Double Rooms with Two Double Beds, Standard Apartments, Junior Suites, and Superior Apartments. All rooms are non-smoking and have different bed configurations. The Double Rooms and Junior Suites accommodate up to 2 adults and 1 child, while the Standard and Superior Apartments can accommodate up to 4 adults and 2 children. The room sizes range from 269 sqft to 484 sqft.

How can guests spend their time at Hotel Playa Encantada?

Guests at Hotel Playa Encantada can spend their time enjoying the leisure amenities provided by the hotel. One of the main attractions at the hotel is the outdoor swimming pool, where guests can relax and swim. The pool is available all season, making it a great option for guests at any time of the year.

In addition to the main pool, there is also a kids' pool, which is perfect for younger guests to splash around and have fun in a safe environment.

Guests can also make use of the beach chairs and loungers provided by the hotel, allowing them to soak up the sun and enjoy the picturesque beachfront location.

With these leisure amenities available, guests can have a relaxing and enjoyable time at Hotel Playa Encantada.

Is there a swimming pool at Hotel Playa Encantada?

Hotel Playa Encantada has one pool available. The pool is located outdoors and is open all season. However, it has age restrictions and is only for adults. The pool also has a shallow end.

Does Hotel Playa Encantada accept credit cards and cash payments?

Yes, Hotel Playa Encantada accepts both credit cards (Mastercard and Visa) and cash payments.