944 reviews
From
$300Calle 10 y 10 bis, Playa Del Carmen, 77710, QR, Mexico
944 reviews
1/20
From
$300Outdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Soundproof rooms
Get ready for a delightful stay at KAYAK Luna Playa del Carmen! This 4-star hotel is located just 0.5mi from the vibrant city center of Playa del Carmen, Mexico, offering the perfect blend of relaxation and convenience. With a stellar rating of 944 reviews, you can trust that your experience here will be top-notch.
The hotel features a range of fantastic amenities to make your stay unforgettable. Take a dip in the outdoor swimming pool, enjoy free Wifi throughout the hotel, and relax on the sun deck or terrace while taking in the stunning views. The on-site restaurant and bar offer delicious meals and refreshing drinks, and the 24-hour front desk is always available to assist you.
Located at Calle 10 y 10 bis, this hotel not only provides comfortable and soundproof rooms but also offers extras like room service, beach chairs, air conditioning, and shuttle services at an additional charge. Don't miss out on the chance to experience the best of Playa del Carmen at KAYAK Luna Playa del Carmen, with prices starting at a minimum rate.
For a truly luxurious experience in Playa del Carmen, look no further than KAYAK Luna Playa del Carmen! Dive into relaxation at the hotel's rooftop pool, exclusively for adults. Enjoy a refreshing swim while taking in panoramic views of the city. Whether you want to soak up the sun or unwind with a cocktail in hand, this chic rooftop pool provides the perfect escape.
Indulge your taste buds at Eclipse, the hotel's modern restaurant that serves authentic Mexican cuisine. With its stylish ambiance and delicious dishes, you can savor the flavors of Mexico without leaving the comfort of the hotel. From traditional favorites to innovative creations, Eclipse offers a culinary journey that will delight your senses and leave you craving for more.
When it comes to payment options, KAYAK Luna Playa del Carmen ensures convenience for its guests. While cash is not accepted, the hotel welcomes payment through major credit cards such as Diners Club, JCB, Discover, American Express, Visa, and Mastercard. Say goodbye to worries about currency exchange and enjoy a seamless booking process for your stay at this exquisite hotel.
Closest airports
Cozumel International Airport
11.9miCancún International Airport
31miOutdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
View
Bathtub
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Free toiletries
Balcony
Soundproof
Private Bathroom
Show 5 photos
Deluxe, King
1 King Size Bed
345 sqft
City view
Private Bathroom
Balcony
Minibar
+
More details
This double room's standout feature is the pool with a view. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit offers 1 bed.
Show 4 photos
Playa Suite
1 King Size Bed
515 sqft
City view
Private Bathroom
Balcony
Bathtub
+
More details
Guests will have a special experience as the suite features a pool with a view. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a seating area as well as city views. The unit offers 1 bed.
Show 4 photos
Deluxe, 2 Queen
2 Queen Size Beds
345 sqft
City view
Private Bathroom
Balcony
Minibar
+
More details
This family room's standout feature is the pool with a view. This air-conditioned family room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 2 beds.
8.4
944 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇦
Eliza
8.2
8.2
Great location very close to all action lots restaurants everywhere less than 10 min walk to beach even though we were kiddie corner to Coco Bongo it wasn't noisy at all slept fine beds were comfy nice rooms loved the roof top breakfast that was included it was awesome the staff was awesome vey friendly loved that they served fresh fruit with yogurt and granola for starters ❤️
I can't say i didn't like anything? We stayed 5 days wish we stayed longer it was our first time in Playa del Carmen we loved it so beautiful we can't wait to go back ! The staff here are amazing, so friendly and helpful. This is a great experience for our 1st time there. Thank you to all the amazing staff !
🇺🇸
Toft
8.2
8.2
LOVED my room! This is a beautiful hotel that is close to the action without being in the middle of it. Nallely, at the front desk, was extremely helpful in answering any questions and always had a smile on her face. Her customer service skills were fantastic!
My only complaint is that the rooftop bar and dining area wasn't open. I stayed here two years ago and this was one of the many reasons I returned besides loving the beautiful hotel. Please consider opening up the bar and restaurant again even if it's limited hours. I will definitely be back!!
🇷🇴
Monica
8.2
8.2
I appreciated the location of the place, as well as its interior design. The personal was also nice :)
What I would appreciate more: some way to open the door (not relying on the reception) & some other breakfast (the same 3 options available every day is pretty lame when you stay for a week). Finally, the earplugs they offer are for a good reason: room is noisy.
🇺🇸
Nancy
10
10
This hotel is one block away from 5th where all the people and shops are and it's right across the street from Scuba10 who I like to dive with. Nellie, manning the desk was a real pleasure. She took my bags up the elevator to my room and would not accept a tip! I really liked that there was someone inside who had to open the door to let you in. It felt very secure. The room was lovely with a balcony looking out at CocoBongo. Surprisingly, I only noticed a little loud music a couple of nights I was there. Loved having complete control over the AC which was not one of the noisy window types but rather came in from a central system. Important to me - I always had hot water for showers! A refrigerator and several glass cups was nice. Roof top little pool had a great view out to the ocean. Great place to stay!
The room I was in (203) could have used a bit more light. The free breakfast was a couple of buildings north and the elevator was broken. You had to climb five flights of stairs. Only had fruit, OJ, Mango, and coffee. Nothing worth climbing those stairs. Even the view was blocked by the building in front of it.
🇨🇦
Nazli
9.1
9.1
Extremely convenient and central location that is steps away from ADO Bus terminal for easy access to different towns and airport. One street behind is the famous 5th avenue where you can find the shops and areas where people hang out. Easy to access to many restaurants and cafes by walk. Hotel was new and well decorated. Rooms were wide with high ceilings, comfortable and clean. The view from terrace is amazing and great for a sunset or evening drink. Hotel staff was friendly and helpful to in and questions and requests. The area is a bit noisy due to Coco Bongo and other famous night clubs. Consider a different area if you are noise sensitive. We will definetely stay if we visit Playa del Carmen again. %100 recommended.
🇬🇷
Antonis
9.1
9.1
Very clean and spacious room at the center of PDC. 1 minute away of the pedestrian strip and around 10 minutes from the Maya arc and port to Cozumel. The staff is very polite and helpful. The pool at the rooftop is small but nice. You can ask at the reception for various excursion packages
The hotel is very close to the clubs/bars strip and especially Coco Bongo club, which for some people may be noisy.it was not very annoying for us, and the hotel provides earplugs. The breakfast is served in Kayak Sol, 3 minutes walk from Luna. The breakfast is nice but, it is not a buffet, there are limited options you can choose from. Although there is a small balkoni, there is nowhere to put your wet towels/swimwear to dry.
🇲🇽
Elizabeth
9.1
9.1
Lovely place, spacious and comfortable, beautiful finishes and lovely lighting in room too. Close to everything. Smart TV in room with Netflix and YT premium. Staff is really helpful and nice. Would definitely come back. View from private rooftop is nice, I like that you can have a meal, go in the pool or lay down. AC cools the room really quick. Check in and check out were incredibly quick and easy.
Did not get a balcony on my suite haha. Bit of noise at night, but it did not affect my sleep significantly at all. Matter of fact what did affect my sleep were some guests who opened their doors at 7 am for everyone to hear their kids yelling at the top of their lungs, but that's not the hotel's fault. Just know it isn't adults only.
🇬🇧
Yelda
8.2
8.2
Location was perfect middle of the centre, lots of bars, restaurants, beaches, souvenir shops around. Room was good enough, clean and comfortable.
Breakfast was really low quality and nearly nothing to eat except fruits. Also you should go to another hotel nearby for breakfast. The hotel didn’t offer daily regular room cleaning service. If you need you should ask the reception. We requested one time but they didn’t change the sheets and even towels.
🇺🇸
Valeria329
10
10
This hotel is super clean and it has modern facilities. We really liked the bedroom, it was spotless, the beds were super clean. The shower was nice and roomy. The service was received from the front desk was also great and we were lucky enough to get parking right in front of the main door because after 7pm parking is free until 10AM the next morning so that was super convenient! There are many restaurants and bars in the same street so if you are feeling like going to Coco Bongo, it is right across the street. Which by the way, it can get loud in the room because of all the night life since the hotel it is right in the middle of it. However, this is not the hotel's fault so you must be aware of this before booking. For me it was not a problem as it was not crazy loud but you can definitely hear outdoor noises. I forgot some things at the hotel and they sent me a text message to my personal phone to let me know. I thought that was very nice of them and resembled the good customer service we received on site. :) Another thing, note that there is another hotel nearby called Sol. Be sure you drive to the correct one. They seem to be owned by the same company so if you get to the wrong one they will direct you to the right one.
The phone number listed in google sent us straight to voice mail so it was kind of hard to get a hold of them at the reception.
🇳🇱
Raluca
8.2
8.2
Everything was great except the noise at night. Nice breakfast on the rooftop, amazing hosts, and a great location. The room was lovely, with a huge comfy bed and had everything you needed. Very nice check-in and check-out system, too.
The noise at night is unbearable. The hotel provides ear plugs, but they are useless. It looks like this could be easily fixed by just properly sealing and aligning the balcony doors. There was almost no difference in sound with the doors open or closed, and you could even see a small space left between them at the bottom while locked. If you need a good night rest, this is not for you.
Attractions
Fundadores Park (El Zócalo)
0.1mi3D Museum of Wonders
0.8miXenses Park
4.3miRio Secreto Nature Reserve
4.9miDiscover Mexico Park Cozumel
12.8miKantun Chi Ecopark
15miXotik-Ha EcoPark
15.2miThe Mayan Cacao Company
16.5miSelvatica
16.9miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.4miEl Mirador Lookout
22.3miXoximilco Cancun
28.9miCenote Dos Ojos
29.4miCenotes Sac Actun
30.6miAttractions
Fundadores Park (El Zócalo)
0.1mi3D Museum of Wonders
0.8miXenses Park
4.3miRio Secreto Nature Reserve
4.9miDiscover Mexico Park Cozumel
12.8miKantun Chi Ecopark
15miXotik-Ha EcoPark
15.2miThe Mayan Cacao Company
16.5miSelvatica
16.9miSan Gervasio Mayan Ruins
17.1miPlaya Palancar
18.4miEl Mirador Lookout
22.3miXoximilco Cancun
28.9miCenote Dos Ojos
29.4miCenotes Sac Actun
30.6miAirports
Cozumel International Airport
11.9miCancún International Airport
31miEclipse
Cuisines
MexicanAmbiances
ModernLocation
OutdoorFeatures
RooftopAge restrictions
Adults onlyAvailability
All seasonOutdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
View
Bathtub
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Free toiletries
Balcony
Soundproof
Private Bathroom
Accessibility
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Minibar
Restaurant
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Air conditioning
Elevator
Ironing facilities
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Sun deck
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach chairs/Loungers
Outdoor swimming pool
Public Bath
Transportation
Shuttle service
View
City view
View
From
$300Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Cash
American Express,
Discover,
Mastercard,
JCB,
Visa,
Diners Club
This property does not accept cash.
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