622 reviews
From
$185Av 10 Entre Calle 56 Y 58. Colonia Colosio, Playa Del Carmen, 77710, QR, Mexico
622 reviews
1/36
From
$185Free parking
Outdoor swimming pool
Free wifi
Beach
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Welcome to Terrasse Hotel Playa del Carmen! This fabulous 4-star hotel is the perfect destination for your getaway in Playa del Carmen, Mexico. Located just 1.4mi from the city center, you'll have easy access to all the exciting attractions this vibrant city has to offer.
With 622 glowing reviews, you can trust that Terrasse Hotel will provide you with an exceptional experience. The hotel offers a wide range of amenities to make your stay enjoyable, including free parking, a private beach area (with extra charges), and a refreshing outdoor swimming pool. Stay connected with free WiFi and indulge in delicious meals at the on-site restaurant. The 24-hour front desk and room service ensure that all your needs are met around the clock.
Rooms at Terrasse Hotel are thoughtfully designed and include modern conveniences such as a flat-screen TV, minibar, and a safe. Relax on your private balcony and take in the beautiful city view. The hotel's prime location and fantastic amenities make it a top choice for travelers seeking a memorable stay in Playa del Carmen.
Note: The information provided is based solely on the given data and does not necessarily reflect the actual features and services of the hotel.
When it comes to relaxation and leisure, Terrasse Hotel Playa del Carmen has you covered. Dive into one of our two outdoor swimming pools and soak up the Mexican sun. For an elevated experience, head up to our rooftop pool and enjoy stunning views of the city. The shallow end is perfect for a refreshing dip, and the pool's location allows you to take in the vibrant scenery while you unwind. Please note that the pools are for adults only, ensuring a serene atmosphere where you can truly unwind and escape from the hustle and bustle.
For those looking to satisfy their cravings, our on-site restaurant, Emilio's Pizza & Coffee, offers a tasty variety of modern pizzas. Whether you're grabbing a quick bite or enjoying a family-friendly dining experience, our restaurant is the perfect spot to satisfy your hunger. Indulge in delicious pizzas crafted with fresh ingredients while you enjoy a modern and welcoming ambiance.
To make your stay as hassle-free as possible, we accept various payment methods. Cash is also accepted, giving you the flexibility to choose your preferred mode of payment. Whether you prefer to use your Mastercard, American Express, Visa, or Maestro card, we've got you covered.
With a range of room types available, Terrasse Hotel Playa del Carmen ensures there is something to suit every traveler's needs. From our cozy Deluxe Double Rooms to our spacious Deluxe King Suite, each room is designed with your comfort in mind. Enjoy modern amenities such as a flat-screen TV, minibar, and safe, and relax on your private balcony while taking in the beautiful city view. Our prime location, impressive amenities, and friendly staff ensure that your stay at Terrasse Hotel Playa del Carmen will be unforgettable.
Closest airports
Cozumel International Airport
12.1miCancún International Airport
29.9miFree parking
Outdoor swimming pool
Free wifi
Beach
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Free toiletries
Balcony
Private Bathroom
Show 18 photos
Deluxe Double Room with Two Double Beds
2 Double Beds
250 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x4
More details
Indulge in the comfort of our spacious Deluxe Double Room with Two Double Beds, providing ample space for four adults. Enjoy stunning city views, modern amenities such as a flat-screen TV and minibar, and unwind in the private bathroom with free toiletries.
Show 19 photos
Deluxe Double Room
1 Double Bed
185 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
More details
Experience the perfect blend of luxury and comfort in our Deluxe Double Room. With a spacious 183 sqft and a breathtaking city view, our room is equipped with modern amenities such as a private bathroom, flat-screen TV, and air conditioning. Unwind and relax in style during your stay with us.
Show 19 photos
Deluxe King Suite
1 King Size Bed
250 sqft
City view
Private Bathroom
Balcony
Minibar
More details
Indulge in the spacious luxury of our Deluxe King Suite, boasting a picturesque city view from the private balcony and featuring a comfortable king size bed. Enjoy modern amenities such as a minibar, flat-screen TV, and free toiletries in the ensuite bathroom. (217 symbols)
Show 19 photos
Standard Double Suite
2 Double Beds
250 sqft
City view
Private Bathroom
Balcony
Minibar
x4
More details
Experience ultimate comfort and relaxation in our stylish Standard Double Suite. With its spacious 248 sqft area, two comfortable double beds, and an array of convenient amenities including a private balcony, minibar, and flat-screen TV, you'll have everything you need for a perfect stay. Enjoy stunning city views and unwind in the tranquility of our air-conditioned suite.
Show 18 photos
Deluxe King Room
1 King Size Bed
250 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
More details
Experience luxury and comfort in our Deluxe King Room, offering a spacious 248 sqft of modern elegance. With breathtaking city views and top-notch amenities such as a private bathroom, flat-screen TV, and air conditioning, this room is perfect for couples seeking a relaxing getaway.
8.4
622 reviewsFrom
$185Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇦
Lees
9.1
9.1
Great front desk staff, really helpful and kind. Comfortable bed, clean room, view of the sea, close to the 5th Ave tourist strip and a few blocks from the beach. About a 30 minute walk to ferry via 5th, which was fun with all the shops- anything you need is close. Beware, lots of tourist trap businesses around but also some gems. Beach about 10 minute walk away, beach club pass gets you into a fun spot! Roof terrace and pool clean, relaxing, and private. Free coffee, tea, and fruit in the lobby. Restaurant below is good, and reasonably priced.
Heard talking from another room on last day, not bad enough to use provided earplugs, just annoying. Any other sounds were typical to staying in any city. Had read reviews saying it is close to Ado station,it is not. It's about a 30 minute walk, or 150 peso taxi. Shower water stopped when the toilet was flushed.
🇮🇪
Evelyn
8.2
8.2
Location( quiet but glide enough) room decor. Pool though it was not in use in this location. Access to water including hot water and fruit each morning,
Pool out if service 4/5 of our days. We were able to use pool in Balcon ( same chain) on same road but not exactly as comfortable to have to walk to another building. Balcony pool area possibly nicer though… and cheaper
🇮🇪
Laura
8.2
8.2
Lovely comfortable rooms and bathroom. We had an issue with a dripping shower but the staff were quick to fix it. Rooftop pool was nice a little chilli in the evening but a nice hang out spot. Breakfast not included but the cafe was reasonable and nice to have breakfast in. Staff very friendly and helpful. Price very good for this hotel.
Wifi was strange there were different connections for different floors. Small inconvenience. Location is not that central maybe 15 min walk which is fine in the day but not so much at night. I wouldn’t do it alone but ok with others.
🇩🇪
Svetlana
10
10
The rooms are very stylish and clean. In the lobby you can drink coffee or tea, also find some fresh fruits and refill your water bottle. Swimming pool on top with a nice view. The staff is very kind and helpful. We could always rely on them in case of any problems or questions. We booked in the beginning only 2 nights, but in the end prolonged our stay here until the end of our vacation 😊 Thank you for this!
It is located in the end of the restaurant area. But it’s just 5 min walk to the 5th Avenue, for us never been a problem. Maybe even better, it was a very quiet area.
🇺🇸
Kimberly
10
10
There is so much I could say about staying at Terrasse. The hotel was absolutely amazing. The staff were incredibly warm, welcoming and helpful. The room was beautiful---the decor and the attention to detail. The quality of towels and bedding, along with the waste free soaps really made my heart sing. They even had two glass water carafes in my room that were refilled for me each day. The cafe, though I didn't eat there was just charming and the food looked great. I will and would stay here again and recommend to all who ask.
Hard to imagine since the stay exceeded my hopes so well. I would say a little more shade on the rooftop so that if you wish to stay up there longer you do not have to have so much sun on you.
🇺🇸
Allison
10
10
The property was clean and comfortable and beautifully decorated. The amenities were amazing especially the fact that you can rent a bike for around $10 a day. Mirla and Barbara and everyone else at the front desk were so sweet and helpful during my stay. It was always nice to see a friendly face when returning. The attached cafe, Coa, is also outstanding one of the best I’ve ever been to. I can’t recommend this hotel enough, it’s just off 5th on a quieter side of town, to me the perfect location. Thank you Terrasse for an outstanding stay! I will be back!
🇬🇧
Umar
8.2
8.2
nice spacious room, clean and contemporary. large bathroom with everything you need. the rooftop area is a great sun trap with a pool and beds for sunbathing. all very clean. Location is away from the main drag, about a 15 min walk. close to Esmerelda beach which is quiet and seclude enough. some very nice local restaurants nearby too to try authentic cuisine.
blackout curtains do cover the full window which let in the bright sunlight. otherwise no issues.
🇬🇧
Rebecca
8.2
8.2
Lovely room, staff are great and super helpful/friendly. locations is wonderful - 5 min walk to the start of 5th Avenue so you’re away from the main hustle and bustle but can easily get there. loved the rooftop sun beds.
nothing
🇩🇪
Evgenia
10
10
Everything is very new and clean, there is an elevator working, spacious rooms with super comfortable huge beds. Very responsive and friendly staff too - whenever we had an issue with our room, they fixed it immediately. One gets a fresh beach towel every day. And with staying at this hotel you get a free access to the Martina Beach Club (11 min walk from the hotel) where you get a free sun bed and an umbrella. You just need to ask for the card at the reception. Hotel rooftop is super cute with chairs, cabanas and a clean swimming pool with a wonderful view over Playa del Carmen. Also, the hotel provides a bottle a water every day so that is covered too. Very delicious coffee from the cafe downstairs (around 2€). Location is a bit further from the downtown, around 15 min walk to the very center, but that gives you quiet nights. Wifi worked good. I already miss this place😁
🇦🇺
Melanie
10
10
We absolutely loved our stay here! From the decor and the staff, to our clean room, convenient location, it was all exceptional. The cafe downstairs was also amazing! We could tell it was going to be nice when we saw the same people from other stays come in for breakfast days in a row.
There wasn’t much not to like, it was beautiful!!
Attractions
3D Museum of Wonders
0.2miFundadores Park (El Zócalo)
1miXenses Park
5.4miRio Secreto Nature Reserve
5.9miDiscover Mexico Park Cozumel
13.3miKantun Chi Ecopark
16miSelvatica
16miXotik-Ha EcoPark
16.3miSan Gervasio Mayan Ruins
17.1miThe Mayan Cacao Company
17.2miPlaya Palancar
19.2miEl Mirador Lookout
22.8miXoximilco Cancun
27.9miCenote Dos Ojos
30.4miVentura Park
31miAttractions
3D Museum of Wonders
0.2miFundadores Park (El Zócalo)
1miXenses Park
5.4miRio Secreto Nature Reserve
5.9miDiscover Mexico Park Cozumel
13.3miKantun Chi Ecopark
16miSelvatica
16miXotik-Ha EcoPark
16.3miSan Gervasio Mayan Ruins
17.1miThe Mayan Cacao Company
17.2miPlaya Palancar
19.2miEl Mirador Lookout
22.8miXoximilco Cancun
27.9miCenote Dos Ojos
30.4miVentura Park
31miAirports
Cozumel International Airport
12.1miCancún International Airport
29.9miEmilio´s Pizza & Coffee
Cuisines
PizzaAmbiances
Family Friendly•ModernLocation
OutdoorFeatures
Rooftop•Shallow end•With viewAge restrictions
Adults onlyAvailability
All seasonFree parking
Outdoor swimming pool
Free wifi
Beach
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Free toiletries
Balcony
Private Bathroom
Accessibility
Upper floors accessible by elevator
Activities
Beach
Bicycle rental
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Suit press
Food & Drink
Minibar
Restaurant
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Ironing facilities
Non-smoking rooms
Room service
Internet
Free wifi
Living Area
Desk
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
TV
Outdoors
Balcony
Outdoor furniture
Private beach area
Sun deck
Terrace
Parking
Free parking
Physical distancing
Cashless payment available
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Beach chairs/Loungers
Outdoor swimming pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
From
$185Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free public parking is available at a location nearby (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
American Express,
Visa,
Mastercard,
Maestro,
Cash only
This property accepts cash.
At what times are check-in and check-out at Terrasse Hotel Playa del Carmen?
If you're staying at Terrasse Hotel Playa del Carmen, the entry is set at 03:00 PM and exit is by 12:00 PM.
Is free parking available at Terrasse Hotel Playa del Carmen?
Yes, there is convenient and free parking available at the Terrasse Hotel Playa del Carmen. The hotel provides public parking at a nearby location, so guests can easily park their vehicles without the need for a reservation.
What are the rates at Terrasse Hotel Playa del Carmen?
The entry-level price at Terrasse Hotel Playa del Carmen is $185. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What are the room types available at Terrasse Hotel Playa del Carmen?
The Terrasse Hotel Playa del Carmen offers a variety of room types. These include Deluxe Double Rooms with Two Double Beds, Deluxe Double Rooms, Deluxe King Suites, Standard Double Suites, and Deluxe King Rooms. All rooms have a size of 248 sqft, except for the Deluxe Double Rooms which are 183 sqft. Smoking is not allowed in any of the rooms. The rooms accommodate either 2 or 4 adults and have either double beds or a king-size bed.
Where can guests find entertainment in Terrasse Hotel Playa del Carmen?
Guests at Terrasse Hotel Playa del Carmen can spend their time enjoying the various leisure amenities provided by the hotel. They can relax and soak up the sun on the private beach area and beach chairs/loungers. The outdoor swimming pool is also available for guests to take a refreshing dip or enjoy a leisurely swim. The pool is located on the rooftop and offers a stunning view. Please note that there are age restrictions for the pool, and it is for adults only.
For dining options, guests can visit Emilio's Pizza & Coffee, the on-site restaurant. The restaurant has a family-friendly and modern ambiance, and serves delicious pizza cuisine.
Additionally, guests can also make use of the bicycle rental service provided by the hotel to explore the surrounding area.
Does Terrasse Hotel Playa del Carmen feature a pool area?
Terrasse Hotel Playa del Carmen has one pool that is available year-round. The pool is located outdoors and is exclusively for adults. It features a rooftop location, a shallow end, and offers views.
Is there an in-house restaurant at Terrasse Hotel Playa del Carmen?
Yes, the Terrasse Hotel in Playa del Carmen has a restaurant on site called Emilio's Pizza & Coffee. It offers a family-friendly and modern ambiance and serves pizza cuisine.
Which payment methods are supported by Terrasse Hotel Playa del Carmen?
Terrasse Hotel Playa del Carmen accepts cash as a payment method. In addition, they also accept Mastercard, American Express, Visa, and Maestro.
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