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8.4

622 reviews

Terrasse Hotel Playa del Carmen

Terrasse Hotel Playa del Carmen

Av 10 Entre Calle 56 Y 58. Colonia Colosio, Playa Del Carmen, 77710, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Streaming service (like Netflix)

Beach

Air conditioning

Terrasse Hotel Playa del Carmen

Welcome to Terrasse Hotel Playa del Carmen, a tropical paradise just 1.4mi from the vibrant heart of Playa del Carmen. Nestled on Av 10, between Calle 56 and 58 in Colonia Colosio, our fabulous four-star hotel is the perfect blend of comfort and fun. With prices starting at just $185, we offer a delightful escape where you can relax, unwind, and soak up the Mexican sun. Plus, with a fantastic breakfast included, each day kicks off on the right foot!

Imagine waking up to the gentle sounds of the waves and the smell of fresh coffee wafting through the air. You're in luck! Our amenities are designed to treat you like royalty. Enjoy a refreshing dip in our free outdoor swimming pool, or lounge on our private beach (for a small additional charge) in style with comfortable beach chairs and loungers. Staying connected is easy with complimentary WiFi, and our streaming services will keep you entertained during your downtime. Dining has never been easier with our on-site restaurant and room service options, guaranteeing delicious meals whenever you crave them.

Don’t just take our word for it—our guests rave about us, giving us a whopping 622 reviews! With free parking and a 24-hour front desk, we're here to ensure your stay is nothing short of spectacular. Whether you're here for adventure, relaxation, or a bit of both, Terrasse Hotel Playa del Carmen is your gateway to a blissful getaway in Quintana Roo. Book your tropical getaway today!

As the sun begins to set, make your way to our exclusive rooftop pool, where the views are simply breathtaking! This adults-only oasis offers the perfect ambiance for a romantic evening or a fun gathering with friends. Dip your toes in the shallow end while sipping on a signature cocktail, or just lay back under the stars—there’s no better way to embrace the tropical night! And don’t forget your camera, as the views will surely make your social media followers green with envy!

When it's time to recharge, Emilio's Pizza & Coffee is at your service! Families and food lovers alike will delight in the scrumptious, freshly made pizzas that are just a stone's throw away from your seating. With modern décor and a family-friendly environment, it’s the perfect spot to enjoy a relaxing meal. After all, no vacation is complete without savoring some delicious pizza. Whether you dine in or opt for room service, Emilio’s has got your cravings covered, ensuring you can enjoy delectable dishes whenever hunger strikes.

With ample activities awaiting you, Terrasse Hotel Playa del Carmen stands ready to turn your vacation dreams into reality. With convenient payment options including major credit cards and cash, planning your stay has never been easier. Relax, explore the surrounding beauty, and create lasting memories right here with us. So pack your bags, embrace the adventure, and come experience the magic that awaits at our delightful hotel!

Closest airports

Cozumel International Airport

12.1mi

Cancún International Airport

29.9mi

Most popular amenities

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Streaming service (like Netflix)

Beach

Air conditioning

Sun deck

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Extra long beds (> 6.5 ft)

Upper floors accessible by elevator

Free toiletries

Balcony

Rooms

Deluxe Double Room with Two Double Beds in Terrasse Hotel Playa del Carmen

Show 18 photos

Deluxe, 2 Double Beds

2 Double Beds

250 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Indulge in the comfort of our spacious Deluxe Double Room with Two Double Beds, providing ample space for four adults. Enjoy stunning city views, modern amenities such as a flat-screen TV and minibar, and unwind in the private bathroom with free toiletries.

Deluxe Double Room in Terrasse Hotel Playa del Carmen

Show 19 photos

Deluxe, Double

1 Double Bed

185 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Experience the perfect blend of luxury and comfort in our Deluxe Double Room. With a spacious 183 sqft and a breathtaking city view, our room is equipped with modern amenities such as a private bathroom, flat-screen TV, and air conditioning. Unwind and relax in style during your stay with us.

Deluxe King Suite in Terrasse Hotel Playa del Carmen

Show 19 photos

Deluxe Suite

1 King Size Bed

250 sqft

City view

Private Bathroom

Balcony

Minibar

+

More details

Indulge in the spacious luxury of our Deluxe King Suite, boasting a picturesque city view from the private balcony and featuring a comfortable king size bed. Enjoy modern amenities such as a minibar, flat-screen TV, and free toiletries in the ensuite bathroom. (217 symbols)

Deluxe King Room in Terrasse Hotel Playa del Carmen

Show 18 photos

Deluxe, King Size

1 King Size Bed

250 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Experience luxury and comfort in our Deluxe King Room, offering a spacious 248 sqft of modern elegance. With breathtaking city views and top-notch amenities such as a private bathroom, flat-screen TV, and air conditioning, this room is perfect for couples seeking a relaxing getaway.

Show 10 photos

Deluxe, 1 Queen Size Bed

185 sqft

Minibar

Flat-screen TV

+

More details

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

Standard Double Suite in Terrasse Hotel Playa del Carmen

Show 19 photos

Standard Suite

2 Double Beds

250 sqft

City view

Private Bathroom

Balcony

Minibar

+

More details

Premium, King Size

1 King Size Bed

More details

Premium, 2 Double Beds

2 Double Beds

More details

Deluxe, Queen Size

1 Queen Size Bed

More details

Guest reviews

8.4

622 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇦

Lees

9.1

May 2023

Great front desk staff, really helpful and kind. Comfortable bed, clean room, view of the sea, close to the 5th Ave tourist strip and a few blocks from the beach. About a 30 minute walk to ferry via 5th, which was fun with all the shops- anything you need is close. Beware, lots of tourist trap businesses around but also some gems. Beach about 10 minute walk away, beach club pass gets you into a fun spot! Roof terrace and pool clean, relaxing, and private. Free coffee, tea, and fruit in the lobby. Restaurant below is good, and reasonably priced.

Heard talking from another room on last day, not bad enough to use provided earplugs, just annoying. Any other sounds were typical to staying in any city. Had read reviews saying it is close to Ado station,it is not. It's about a 30 minute walk, or 150 peso taxi. Shower water stopped when the toilet was flushed.

🇮🇪

Evelyn

8.2

August 2023

Location( quiet but glide enough) room decor. Pool though it was not in use in this location. Access to water including hot water and fruit each morning,

Pool out if service 4/5 of our days. We were able to use pool in Balcon ( same chain) on same road but not exactly as comfortable to have to walk to another building. Balcony pool area possibly nicer though… and cheaper

🇮🇪

Laura

8.2

August 2022

Lovely comfortable rooms and bathroom. We had an issue with a dripping shower but the staff were quick to fix it. Rooftop pool was nice a little chilli in the evening but a nice hang out spot. Breakfast not included but the cafe was reasonable and nice to have breakfast in. Staff very friendly and helpful. Price very good for this hotel.

Wifi was strange there were different connections for different floors. Small inconvenience. Location is not that central maybe 15 min walk which is fine in the day but not so much at night. I wouldn’t do it alone but ok with others.

🇩🇪

Svetlana

10

September 2022

The rooms are very stylish and clean. In the lobby you can drink coffee or tea, also find some fresh fruits and refill your water bottle. Swimming pool on top with a nice view. The staff is very kind and helpful. We could always rely on them in case of any problems or questions. We booked in the beginning only 2 nights, but in the end prolonged our stay here until the end of our vacation 😊 Thank you for this!

It is located in the end of the restaurant area. But it’s just 5 min walk to the 5th Avenue, for us never been a problem. Maybe even better, it was a very quiet area.

🇺🇸

Kimberly

10

July 2022

There is so much I could say about staying at Terrasse. The hotel was absolutely amazing. The staff were incredibly warm, welcoming and helpful. The room was beautiful---the decor and the attention to detail. The quality of towels and bedding, along with the waste free soaps really made my heart sing. They even had two glass water carafes in my room that were refilled for me each day. The cafe, though I didn't eat there was just charming and the food looked great. I will and would stay here again and recommend to all who ask.

Hard to imagine since the stay exceeded my hopes so well. I would say a little more shade on the rooftop so that if you wish to stay up there longer you do not have to have so much sun on you.

🇺🇸

Allison

10

August 2022

The property was clean and comfortable and beautifully decorated. The amenities were amazing especially the fact that you can rent a bike for around $10 a day. Mirla and Barbara and everyone else at the front desk were so sweet and helpful during my stay. It was always nice to see a friendly face when returning. The attached cafe, Coa, is also outstanding one of the best I’ve ever been to. I can’t recommend this hotel enough, it’s just off 5th on a quieter side of town, to me the perfect location. Thank you Terrasse for an outstanding stay! I will be back!

🇬🇧

Rebecca

8.2

April 2023

Lovely room, staff are great and super helpful/friendly. locations is wonderful - 5 min walk to the start of 5th Avenue so you’re away from the main hustle and bustle but can easily get there. loved the rooftop sun beds.

nothing

🇬🇧

Umar

8.2

April 2022

nice spacious room, clean and contemporary. large bathroom with everything you need. the rooftop area is a great sun trap with a pool and beds for sunbathing. all very clean. Location is away from the main drag, about a 15 min walk. close to Esmerelda beach which is quiet and seclude enough. some very nice local restaurants nearby too to try authentic cuisine.

blackout curtains do cover the full window which let in the bright sunlight. otherwise no issues.

🇦🇺

Melanie

10

March 2023

We absolutely loved our stay here! From the decor and the staff, to our clean room, convenient location, it was all exceptional. The cafe downstairs was also amazing! We could tell it was going to be nice when we saw the same people from other stays come in for breakfast days in a row.

There wasn’t much not to like, it was beautiful!!

🇩🇪

Evgenia

10

February 2022

Everything is very new and clean, there is an elevator working, spacious rooms with super comfortable huge beds. Very responsive and friendly staff too - whenever we had an issue with our room, they fixed it immediately. One gets a fresh beach towel every day. And with staying at this hotel you get a free access to the Martina Beach Club (11 min walk from the hotel) where you get a free sun bed and an umbrella. You just need to ask for the card at the reception. Hotel rooftop is super cute with chairs, cabanas and a clean swimming pool with a wonderful view over Playa del Carmen. Also, the hotel provides a bottle a water every day so that is covered too. Very delicious coffee from the cafe downstairs (around 2€). Location is a bit further from the downtown, around 15 min walk to the very center, but that gives you quiet nights. Wifi worked good. I already miss this place😁

Points of Interest Around Terrasse Hotel Playa del Carmen

Attractions

3D Museum of Wonders

0.2mi

Fundadores Park (El Zócalo)

1mi

Xenses Park

5.4mi

Rio Secreto Nature Reserve

5.9mi

Discover Mexico Park Cozumel

13.3mi

Kantun Chi Ecopark

16mi

Selvatica

16mi

Xotik-Ha EcoPark

16.3mi

San Gervasio Mayan Ruins

17.1mi

The Mayan Cacao Company

17.2mi

Playa Palancar

19.2mi

El Mirador Lookout

22.8mi

Xoximilco Cancun

27.9mi

Cenote Dos Ojos

30.4mi

Ventura Park

31mi

Restaurants

Emilio´s Pizza & Coffee

Cuisines

  • Pizza

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Outdoor

Features

  • Rooftop
  • Shallow end
  • With view

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Terrasse Hotel Playa del Carmen

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Streaming service (like Netflix)

Beach

Air conditioning

Sun deck

Tour desk

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Extra long beds (> 6.5 ft)

Upper floors accessible by elevator

Free toiletries

Balcony

Stay rules - Terrasse Hotel Playa del Carmen

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Terrasse Hotel Playa del Carmen

At what times are check-in and check-out at Terrasse Hotel Playa del Carmen?

If you're staying at Terrasse Hotel Playa del Carmen, the entry is set at 03:00 PM and exit is by 12:00 PM.

Is free parking available at Terrasse Hotel Playa del Carmen?

Yes, there is convenient and free parking available at the Terrasse Hotel Playa del Carmen. The hotel provides public parking at a nearby location, so guests can easily park their vehicles without the need for a reservation.

What are the rates at Terrasse Hotel Playa del Carmen?

The entry-level price at Terrasse Hotel Playa del Carmen is $185. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

What are the room types available at Terrasse Hotel Playa del Carmen?

The Terrasse Hotel Playa del Carmen offers a variety of room types. These include Deluxe Double Rooms with Two Double Beds, Deluxe Double Rooms, Deluxe King Suites, Standard Double Suites, and Deluxe King Rooms. All rooms have a size of 248 sqft, except for the Deluxe Double Rooms which are 183 sqft. Smoking is not allowed in any of the rooms. The rooms accommodate either 2 or 4 adults and have either double beds or a king-size bed.

Where can guests find entertainment in Terrasse Hotel Playa del Carmen?

Guests at Terrasse Hotel Playa del Carmen can spend their time enjoying the various leisure amenities provided by the hotel. They can relax and soak up the sun on the private beach area and beach chairs/loungers. The outdoor swimming pool is also available for guests to take a refreshing dip or enjoy a leisurely swim. The pool is located on the rooftop and offers a stunning view. Please note that there are age restrictions for the pool, and it is for adults only.

For dining options, guests can visit Emilio's Pizza & Coffee, the on-site restaurant. The restaurant has a family-friendly and modern ambiance, and serves delicious pizza cuisine.

Additionally, guests can also make use of the bicycle rental service provided by the hotel to explore the surrounding area.

Does Terrasse Hotel Playa del Carmen feature a pool area?

Terrasse Hotel Playa del Carmen has one pool that is available year-round. The pool is located outdoors and is exclusively for adults. It features a rooftop location, a shallow end, and offers views.

Is there an in-house restaurant at Terrasse Hotel Playa del Carmen?

Yes, the Terrasse Hotel in Playa del Carmen has a restaurant on site called Emilio's Pizza & Coffee. It offers a family-friendly and modern ambiance and serves pizza cuisine.

Which payment methods are supported by Terrasse Hotel Playa del Carmen?

Terrasse Hotel Playa del Carmen accepts cash as a payment method. In addition, they also accept Mastercard, American Express, Visa, and Maestro.