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$104Avenida 10 Norte Con Calle 2 Norte, Playa Del Carmen, 77710, QR, Mexico
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+1-833-728-2041480 reviews
1/86
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Air conditioning
Welcome to The Fives Downtown Hotel & Residences, Curio Collection by Hilton, a luxurious 5-star hotel nestled in the heart of Playa del Carmen, Mexico. With its prime location just 0.4mi from the city center, guests can easily immerse themselves in the vibrant energy and culture of this beautiful destination.
Featuring 480 reviews, this hotel has made a lasting impression on its guests. From the moment you step into The Fives Downtown, you'll be captivated by its impeccable service and attention to detail. The hotel offers a wide range of amenities to ensure a comfortable and enjoyable stay, including an outdoor swimming pool, a fitness center, and a spa where you can indulge in wellness packages.
The rooms at The Fives Downtown are designed with your comfort in mind, featuring air conditioning, soundproof windows, and a private bathroom with free toiletries. You can also enjoy a delicious meal at the hotel's restaurant, relax on the sun deck, or take advantage of the shuttle service to explore the surrounding area. With prices starting from just $104, The Fives Downtown Hotel & Residences is the perfect choice for travelers seeking a luxurious and memorable stay in Playa del Carmen.
At The Fives Downtown Hotel & Residences, your furry friends are more than welcome to join you on your vacation! Pets are allowed at the hotel, although charges may apply. So you don't have to worry about leaving your beloved pets behind while you enjoy your luxurious stay in Playa del Carmen.
Cool off and relax in the refreshing outdoor pool at The Fives Downtown. Take a dip and soak up the warm Mexican sun as you enjoy the stunning views around you. Whether you want to swim a few laps or simply lounge by the poolside, the pool provides the perfect place to unwind and rejuvenate during your stay.
Indulge in a culinary journey at the hotel's exquisite on-site restaurants. MERCATTO offers a family-friendly environment and serves up delicious Italian cuisine. If you're in the mood for seafood with a modern twist, head over to ROOFTOP 5, where you can enjoy not only great food but also breathtaking views. For a more romantic ambiance, Lola sets the stage with its Mediterranean-inspired cuisine. With a range of dining options available, you'll be spoilt for choice when it comes to satisfying your taste buds.
So, whether you're looking to explore the vibrant streets of Playa del Carmen, relax by the pool, or enjoy a delectable meal at one of the hotel's restaurants, The Fives Downtown Hotel & Residences has everything you need for a truly memorable and luxurious stay. Book your stay now and experience the best that Playa del Carmen has to offer!
Closest airports
Cozumel International Airport
11.9miCancún International Airport
31.3miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Private entrance
Soundproof rooms
24-hour front desk
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Upper floors accessible by elevator
Free toiletries
Show 4 photos
Mezzanine, King
1 King Size Bed
540 sqft
Kitchen
Private Bathroom
Private entrance
Microwave
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More details
The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.
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Junior Suite
1 King Size Bed
1 Sofa Bed
540 sqft
x5
+
x3
More details
Junior Suite is 538 square feet and includes a king-size bed 150-183 width plus hairdryer.
Suite, 2 Bedroom, Whirlpool
1 King Size Bed
2 Queen Size Beds
Balcony
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More details
2BEDRM SUITE-1KG 2QN WHRLPL PARTIAL OCEAN VW, 96 SQM-2 BEDRMS/BATH, WHIRLPOOL ON BALCONY - LUXURY LINENS
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Resort Residence, 3 Bed, 2 Bedroom, Whirlpool
1035 sqft
Kitchen
Free wifi
Microwave
Minibar
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More details
The spacious family room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 3 beds.
Show 5 photos
Loft Resort Residence, King, 1 Bedroom
1 King Size Bed
970 sqft
x8
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x5
More details
EPIC ONE BEDROOM LOFT RESORT RESIDENCE is 969 square feet and includes a king-size bed 150-183 width.
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Resort Residence, 2 Bedroom, Whirlpool
1 King Size Bed
1 Queen Size Bed
1035 sqft
Kitchen
Private Bathroom
Private entrance
Microwave
+
More details
Show 4 photos
Loft Residence, King
1 King Size Bed
1 Sofa Bed
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More details
1 KING BED MEZZANINE RESIDENCE, LIVING AREA SOFABED, CLOCK IRON COFFEE MAKER LUXURY LINENS
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Suite, King, 2 Bedroom
1 King Size Bed
1 Queen Size Bed
1065 sqft
Kitchen
Private Bathroom
Private entrance
Microwave
x8
+
x5
More details
Suite King Bed Two Bedrooms
Show 2 photos
Superior, King
1 King Size Bed
465 sqft
Private Bathroom
Private entrance
Minibar
Coffee machine
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x3
More details
Double Superior is 474 square feet and includes a king-size bed 150-183 width.
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Suite, 1 Bedroom, Whirlpool
1 King Size Bed
+
More details
1KG BED 1 BEDRM SUITE WHRLPL/PARTIAL OCEAN VW, TERRACE W/WHIRLPOOL, LUXURY LINENS AND BATH AMENITIES
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Deluxe, King, Courtyard View
1 King Size Bed
Balcony
Wifi
Air conditioning
Refrigerator
+
More details
Suite, 2 Bedroom, Partial Ocean View, Whirlpool
1 King Size Bed
2 Queen Size Beds
1735 sqft
x8
+
x5
More details
2Bedrm Suite-1Kg 2Qn Whrlpl Partial Ocean Vw is 1733 square feet and includes either 2 queen-size beds 150-154 width or a king-size bed 150-183 width.
8
480 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Ana
10
December 2021
Everything at this hotel was wonderful, so clean and so easy to walk everywhere. The terrace and pool are so beautiful and the food is incredible! We came for our anniversary. I booked by mistake at Hotel Boutique Kinta Kan that was closer to the beach that supposed to be a 4 stars hotel, and only stayed there the first 15 min and left. We lost our money but it was so worthy to just leave and book instead with this amazing hotel. I do not like to complaint but do not want other couples like us to have this bid disappointment, do not book Hotel Boutique Kinta Kan, everything was oxidized, the bathroom licking everywhere and not clean at all. We could not open the door to the room because it was all rusted.
We LOVE everything from this hotel!!
🇺🇸
Cynthia
9.1
March 2022
Great convenient location
The change in pool policy day of departure we were told we had to pay for pool beds. They were nice and let us stay but asked to leave before 2 hours. It was the only reason we booked the room for the one night. For this reason we probably wouldn’t stay again.
🇪🇨
Francisco
9.1
February 2023
Good restaurants in the hotel. it has its own activities inside. The ubicación is very good. You are a block away from the 5th Avenue.
We stay 1 week in the hotel. One elevator Is not working. you have to wait around 10-15 minutes to go down or up. I don’t know how a great hotel like this. That it’s not cheap wait so long to fix the elevator. Or probably they should make a discount to the guesses or give one free breakfast at least.
🇺🇸
Sylvia
7.8
March 2022
Alejandra was wonderful. She was professional and made efforts to try and make our stay a better one. It was appreciated.
At 11:50PM and the staff is still moving furniture around the pool and bar area that was supposed to be closed at 10. Needless to stay, my family cannot sleep. Do not stay on the 4th floor no matter what they say the hours are. Also, when we checked in we were not greeted by a hotel worker but rather someone who sat us down for 15 minutes to sell us on a timeshare. After a 14hr travel day this is the last thing you want. I expected it but at least let us check in. When we were able to check in the only thing the person at the front desk did was try and sell us on an upgraded room. No welcome, no information on the hotel, the food, how anything works, etc.. just that we could pay extra for "the only room available for upgrade". Sorely disappointed.
🇺🇸
Audra
9.1
August 2023
The location was in the heart of the venues. All I. Walking distance. Worked out well. I did not eat breakfast at the hotel
Floors in room were a little gritty, could have been a little cleaner. However, slippers on your feet prevented feeling the residue on bottom of feet.
🇲🇽
Richmond
8.2
December 2021
The location is terrific!! It is a 3 minute walk to the ferry to Cozumel and it is right in the center of all things tourist in Playa. The room was large, clean, and very comfortable. The beds were as comfortable as any I have ever slept on. The roof top pool/bar was a fun place to go. But it can get crowded for loungers and umbrellas for shade. Beers are on the expensive side and cocktails are just a plain rip off expensive. Staff was fun and professional at the same time. If I needed any help at all it was easy and fun to interact with The Fives staff. Check in was a rough. There was a huge rush and influx of guests at the same time and our room was not ready for us to get into until 4pm. No big deal.....we left our luggage with the bell clerk and went down the street to have a beer and some chips.
I get a hotel is a business....but come on guys!!!! You have to take a second mortgage out to afford a cocktail at the roof bar.
🇫🇷
Dalia
10
April 2023
Very smooth check in experience, the room was huge, very good value for money. The buffet breakfast hs a lot of choice, we loved it. Very good locatolion, right next to fifth avenue, and 2mn walk fo the Ado bus station. The rooftop pool is amazing.
We had a baby, but they dont provide any baby crib.
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Johanna
10
March 2021
Hotel and rooftop pool by far the best.
Staff. Everyone was nice except when they lied to me at front desk telling me breakfast was included showed me where and what times. Just to find out AFTER i ate that that was not true and i had to end up paying which i have no issue with my issue was the lying. They tried to give it to me for free IF i took a 90 minute presentation which i was absolutely not interested in as im in vacation. I would rather pay. I only ate breakfast there cause they told me it was included. If i would have known i was being lied to i would have gone out to the city to have breakfast not there in the hotel. It seems like it was done on purpose and I absolutely hate the way they made it work out not just the lying but the oh ok its free if you stay for a presentation. Yeah no thanks NEVER AGAIN!
🇺🇸
Nubia
10
July 2022
I love the location everything so close walking distance. Hotel was amazing nice roof top comfy beds clean staff where so welcoming good was good drinks were okay food at the roof top was delicious
I loved everything i would stay here again.
🇮🇱
Pavel
8.2
April 2023
great location, big room, comfortable bed, modern design, kind stuff
smell of mold, and we slept on 4th floor and there is a roof top above us (they walking and maybe jumping and I was so loud), every day from 7am to 11pm. so maybe 4th floor is not for everyone
Attractions
Fundadores Park (El Zócalo)
0.4mi3D Museum of Wonders
1.1miXenses Park
4miRio Secreto Nature Reserve
4.6miDiscover Mexico Park Cozumel
12.6miKantun Chi Ecopark
14.7miXotik-Ha EcoPark
14.9miThe Mayan Cacao Company
16.3miSan Gervasio Mayan Ruins
17.1miSelvatica
17.2miPlaya Palancar
18.2miEl Mirador Lookout
22.1miCenote Dos Ojos
29.1miXoximilco Cancun
29.2miCenotes Sac Actun
30.3miAttractions
Fundadores Park (El Zócalo)
0.4mi3D Museum of Wonders
1.1miXenses Park
4miRio Secreto Nature Reserve
4.6miDiscover Mexico Park Cozumel
12.6miKantun Chi Ecopark
14.7miXotik-Ha EcoPark
14.9miThe Mayan Cacao Company
16.3miSan Gervasio Mayan Ruins
17.1miSelvatica
17.2miPlaya Palancar
18.2miEl Mirador Lookout
22.1miCenote Dos Ojos
29.1miXoximilco Cancun
29.2miCenotes Sac Actun
30.3miAirports
Cozumel International Airport
11.9miCancún International Airport
31.3miMERCATTO
Cuisines
Ambiances
ROOFTOP 5
Cuisines
Ambiances
LOLA
Cuisines
Ambiances
Location
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Private entrance
Soundproof rooms
24-hour front desk
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Upper floors accessible by elevator
Free toiletries
Accessibility
Upper floors accessible by elevator
Activities
Bicycle rental
Happy hour
Themed dinners
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Elevator
Family rooms
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Pet bowls
Pet Friendly
Private entrance
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Kitchen
Microwave
Refrigerator
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Couples' massage
Facial treatments
Fitness
Fitness center
Foot massage
Full-body massage
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Solarium
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waxing services
Transportation
Airport shuttle
Car rental
Shuttle service
View
City view
Inner courtyard view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Private parking is available on site (reservation is not needed) and costs USD 15 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
American Express,
Cash only
This property accepts cash.
Does The Fives Downtown Hotel & Residences, Curio Collection by Hilton allow guests to stay with pets?
Yes, you can stay with your pet at The Fives Downtown Hotel & Residences, Curio Collection by Hilton. They allow pets, although there may be charges associated with bringing your pet along.
What's the check-in and check-out schedule at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
The Fives Downtown Hotel & Residences, Curio Collection by Hilton permits check-ins after 03:00 PM and expects check-outs to be completed by 12:00 PM.
Is there parking available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
Yes, there is convenient and affordable parking available at The Fives Downtown Hotel & Residences. For just $15 per day, guests can park their vehicles at the private and on-site parking lot. No reservation is required, ensuring a hassle-free experience for guests.
What's the nightly rate at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
The Fives Downtown Hotel & Residences, Curio Collection by Hilton has rates that begin from $104. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
Which room categories can I book at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
The hotel offers a variety of room types including suites and double rooms. Occupancy ranges from 2 adults and 1 child to 6 adults and 4 children. Smoking is not allowed in any of the rooms. Bed sizes vary, with options including king beds and queen beds. Room sizes range from 388 sqft to 1066 sqft.
What are the main attractions at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
Guests staying at The Fives Downtown Hotel & Residences, Curio Collection by Hilton can spend their time enjoying a range of leisure amenities. They can relax and unwind at the spa, which offers various wellness packages and treatments such as massages, body scrubs, and facial treatments.
The hotel also features an outdoor swimming pool where guests can take a refreshing dip or lounge on the sun deck with beach umbrellas and chairs.
For those who prefer to stay active, the hotel offers a fitness center and bicycle rentals.
When it comes to dining options, guests can indulge in Italian cuisine at MERCATTO, seafood dishes at ROOFTOP 5, or Mediterranean fare at Lola. Each restaurant offers a different ambiance, ranging from family-friendly to romantic or modern.
Overall, guests have plenty of options to relax, rejuvenate, and enjoy delicious meals during their stay at this hotel.
Does The Fives Downtown Hotel & Residences, Curio Collection by Hilton feature a pool area?
The hotel has an outdoor pool.
Are there restaurants located within The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
Yes, the hotel has three on-site restaurants. The restaurants available are Mercatto, Rooftop 5, and Lola. Mercatto offers Italian cuisine, Rooftop 5 serves seafood, and Lola offers Mediterranean cuisine.
Which payment methods are supported by The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
The Fives Downtown Hotel & Residences, Curio Collection by Hilton accepts cash as a payment method. In addition to cash, they also accept Visa, American Express, and Mastercard.
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