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8.2

48 reviews

Hotel Cielo

Hotel Cielo

Calle 4 Entre La 5ª Y 10ª Avenida, Riviera Maya, 77710, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Free wifi

Streaming service (like Netflix)

Air conditioning

Sun deck

Tour desk

Private entrance

Terrace

24-hour front desk

Hotel Cielo

Welcome to Hotel Cielo, your cozy and vibrant getaway nestled in the heart of Playa del Carmen! With a starting price of just $53, you're not only landing a budget-friendly stay but also an unforgettable experience just 0.4mi away from the bustling city center. Positioned perfectly on Calle 4 between the charming 5th and 10th Avenues, you're just steps away from the vibrant nightlife, delicious cuisine, and golden beaches that this beautiful coastal town has to offer!

At Hotel Cielo, we believe in making your stay as comfortable as possible. Our fantastic amenities include free Wi-Fi, air conditioning, and a private terrace where you can soak up the sun or enjoy the ocean view. Whether you're streaming your favorite shows like Netflix or planning your next adventure at our tour desk, you'll have everything you need for a fabulous vacation. Plus, our 24-hour front desk service is always available to cater to your needs, because who doesn't love a little extra pampering while on holiday?

Don't just take our word for it—our guests have given us glowing reviews, with 48 happy travelers praising our charming atmosphere and convenient location. So pack your bags, grab your sunglasses, and get ready for some fun in the sun at Hotel Cielo—your gateway to the exhilarating rhythm of Playa del Carmen!

At Hotel Cielo, we know that a significant part of your adventure lies in the memories you create. Gather your friends and family, because our spacious accommodations are perfect for everyone—not just couples. Ranging from cozy Twin Rooms to expansive Family Grand rooms, there's a spot waiting just for you! Planning a vacation with a larger crew? Our Family options that can comfortably house up to 8 adults and multiple children ensure you can all stay together, sharing laughs and stories late into the night while enjoying a refreshing drink on the balcony.

It's not just about where you lay your head at night; it's about the overall experience! Spend your days lounging on the stunning beaches, soaking up the sun, and diving into vibrant local culture. Once the sun sets, Playa del Carmen transforms into a dreamlike wonderland of nightlife and entertainment—perfect for the adventurer in you! Enjoy sumptuous dishes at local eateries or sip on refreshing cocktails in lively bars—all conveniently located just a stone's throw away from your hotel. After a day full of exploration, come back to your serene escape at Hotel Cielo to recharge for another day of discovery.

Before you know it, you'll be making the most cherished memories, whether it’s a relaxed family game night on the balcony, indulging in a tropical fruit breakfast on the terrace, or swapping vacation highlights with fellow travelers in the common areas. So pack your sunglasses and your sense of adventure, because at Hotel Cielo, every moment is an opportunity for fun, laughter, and unforgettable experiences. Get ready to embrace the magic of Playa del Carmen!

Closest airports

Cozumel International Airport

11.9mi

Cancún International Airport

31.2mi

Most popular amenities

Free wifi

Streaming service (like Netflix)

Air conditioning

Sun deck

Tour desk

Private entrance

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Patio

Free toiletries

Balcony

Rooms

Family Room with Balcony in Hotel Cielo

Show 11 photos

Family, Balcony

2 Twin Beds

1 King Size Bed

4250 sqft

Ocean view

City view

Private Bathroom

Balcony

x4

+

x3

More details

Enjoy breathtaking views of the ocean and city from your private balcony in our spacious Family Room. With accommodations for up to 9 guests, including a king size bed and two twin beds, this room features modern amenities like a flat-screen TV and air conditioning, ensuring a comfortable and memorable stay for your family.

Standard Double Room in Hotel Cielo

Show 7 photos

Standard Room

1 Queen Size Bed

1 Double Bed

2960 sqft

Private Bathroom

Private entrance

Flat-screen TV

Streaming service (like Netflix)

+

x3

More details

Welcome to our Standard Double Room, offering spacious comfort with 2960 sqft of stylish accommodation that can accommodate 3 adults and 2 children. Enjoy the convenience of a private entrance, modern amenities such as a flat-screen TV and air conditioning, and a relaxing private bathroom with free toiletries.

King Room in Hotel Cielo

Show 13 photos

King Room

1 King Size Bed

2960 sqft

Ocean view

City view

Private Bathroom

Balcony

x4

+

x3

More details

Experience the ultimate in comfort and luxury in our spacious King Room, boasting a generous size of 2960 sqft and offering breathtaking views of the ocean and city. This room features a king size bed, private bathroom, balcony, flat-screen TV, and a range of amenities to ensure a relaxing stay.

Superior Double Room in Hotel Cielo

Show 12 photos

Superior, 2 Double Beds

2 Double Beds

2960 sqft

Private Bathroom

Private entrance

Flat-screen TV

Streaming service (like Netflix)

x4

+

x3

More details

Welcome to our Superior Double Room, a spacious and modern haven offering 2960 sqft of comfort. This room is perfect for families, accommodating 4 adults and 3 children with its two double beds. Enjoy the convenience of a private entrance, a private bathroom, and fantastic amenities such as a flat-screen TV, air conditioning, and free toiletries.

Quadruple Room

1 Queen Size Bed

250 sqft

x4

+

x3

More details

Quadruple Interior Room is 248 square feet and includes either a queen-size bed 150-154 width or 2 single beds 80-130 width plus ironing set and safe.

Triple Room

1 Queen Size Bed

1 Double Bed

1 Twin Bed

225 sqft

x3

+

x4

More details

Triple Interior Room is 226 square feet and includes either a queen-size bed 150-154 width or a single bed 80-130 width plus ironing set and safe.

Show 8 photos

Family, 3 Bed, Balcony

395 sqft

Balcony

Flat-screen TV

+

More details

This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds.

Show 6 photos

Superior, Queen Size

1 Queen Size Bed

Free wifi

Flat-screen TV

+

More details

Show 5 photos

Room - 1 Bed

225 sqft

Flat-screen TV

+

More details

This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Show 5 photos

King Room, Balcony

1 King Size Bed

Balcony

Flat-screen TV

+

More details

Show 5 photos

Superior, Triple

260 sqft

Free wifi

Flat-screen TV

+

More details

Triple superior.

Show 5 photos

Deluxe Suite, Balcony

280 sqft

Free wifi

Flat-screen TV

+

More details

Deluxe Suite Balcony.

Guest reviews

8.2

48 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Eric

10

August 2023

The staff was amazing and very accommodating! They were very communicative leading up to the trip, and when I got there check in was easy with Alejandra and she even gave me recommendations on where to go that night. I had a fishing trip planned the next morning and they held onto my bag for me the whole day. When I got back, I had some time to kill before friends were meeting me so Jose at the front desk put my filleted fish in the fridge and we sat and talked for awhile. When my friends got there he hooked us up with a restaurant that could cook my catch and it was an awesome meal. Overall, great value hotel that was clean and had an awesome staff that went above and beyond.

🇺🇸

Elizaveta

10

January 2023

This is a charming boutique hotel. The location can't be beat - the beach is steps away and everything you need is within walking distance. Be prepared for the loud noise from the 5th Ave. clubs until 3 a.m. This comes with the territory and was not an issue for us. The staff is very attentive and friendly. We had the best time at Hotel Cielo and are looking forward to staying there again in the future.

Nothing

🇨🇦

Pepy

10

February 2023

Great Location , great staff, clean rooms. There is a restaurant just under the hotel. A place to feel safe and comfortable

A bit noisy because of bars around but good if you want a bit a vibe around you

🇬🇧

Diane

10

May 2022

Very friendly welcoming staff. Our room (22) was gorgeous- traditionally Spanish with lots of quirky features. It was quiet but in the middle of Playa Del Carmen with lots of bars/restaurants around and close to the ADO Station. We had drinks at the bar and was a good spot to people watch there is also quite a nice view from the rooftop terrace.

🇪🇸

Danflowerward

9.1

January 2022

The hotel is in the center, very nice and friendly staff, the rooms are spacious and at least mine had a lot of daylight. Because the hotel is right in the center the street is always busy and buzzing. Keeping in mind that the hotel is in the center, you'll hear a lot of street noise and music from other venues, same as any other hotel near 5a avenida.

🇸🇪

Ika

10

February 2022

The roof terrace was a calm oasis in this hectic area of Playa del Carmen. The owner and the staff were so friendly and would help out with all sorts of special requests, like lending an iron, blow drier and hole punch.

A breakfast included would have been superb.

🇨🇦

Daniel

8.2

November 2022

Property’s Location was amazing. Everything was within walking distance and the place was cozy.

I didn’t like the noise that you could hear from the main strip but what can you expect when your RIGHT THERE.

🇺🇸

Maria

9.1

April 2022

Cielo is a very cute boutique hotel. I love it’s authentic style. I stayed there 10 years ago with my friend and really enjoyed it, so I decided to come back with my family. The staff was amazing!

It was VERY noisy outside day and night.

🇮🇳

Dominik

8.2

February 2022

Staff, architecture of the Hotel, restaurant

The Hotel is loud as it's located in a city center. It might not be an issue for someone travelling to enjoy the nightlife but can be an issue for families with children.

🇺🇸

Nathan

10

December 2021

Beautiful room and property. Friendly front desk staff. Great location near 5th avenue. Within walking distance of the ferry and great bars/restaurants. Cool rooftop. Fairly quiet rooms given proximity to local bars/nightclubs.

Points of Interest Around Hotel Cielo

Attractions

Fundadores Park (El Zócalo)

0.4mi

3D Museum of Wonders

1.1mi

Xenses Park

4.1mi

Rio Secreto Nature Reserve

4.6mi

Discover Mexico Park Cozumel

12.6mi

Kantun Chi Ecopark

14.7mi

Xotik-Ha EcoPark

15mi

The Mayan Cacao Company

16.3mi

San Gervasio Mayan Ruins

17.1mi

Selvatica

17.2mi

Playa Palancar

18.2mi

El Mirador Lookout

22.1mi

Cenote Dos Ojos

29.2mi

Xoximilco Cancun

29.2mi

Cenotes Sac Actun

30.4mi

Amenities of Hotel Cielo

Free wifi

Streaming service (like Netflix)

Air conditioning

Sun deck

Tour desk

Private entrance

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Patio

Free toiletries

Balcony

Stay rules - Hotel Cielo

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Cielo

At what times are check-in and check-out at Hotel Cielo?

Rooms at Hotel Cielo become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.

What are the rates at Hotel Cielo?

Starting prices for Hotel Cielo are around $53. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.

What types of rooms does Hotel Cielo offer?

Hotel Cielo offers a variety of room types. The Family Room with Balcony accommodates up to 5 adults and 4 children, with 2 Twin beds and 1 King size bed. The Standard Double Room, King Room, and Superior Double Room all have different occupancy limits, accommodating 3 adults and 2 children, 2 adults and 1 child, and 4 adults and 3 children respectively. All rooms are non-smoking and have different bed sizes.

Which amenities can guests enjoy at Hotel Cielo?

Unfortunately, there is not enough information provided about Hotel Cielo to accurately determine how guests can spend their time at the hotel. The only amenity mentioned is a sun deck, but no other information is given about leisure amenities or activities available at the hotel.

Without additional data, it is not possible to determine what other amenities or activities may be offered at Hotel Cielo that would provide guests with opportunities to spend their time at the hotel. It is recommended to consult the hotel's website or contact them directly for more information regarding leisure activities and amenities available to guests.

What methods of payment does Hotel Cielo accept?

Hotel Cielo accepts cash as well as Mastercard and Visa for payment.