48 reviews
From
$69Calle 4 Entre La 5ª Y 10ª Avenida, Riviera Maya, 77710, QR, Mexico
48 reviews
1/76
From
$69Free wifi
Air conditioning
Private entrance
24-hour front desk
Ocean view
Non-smoking rooms
Sun deck
Terrace
Welcome to Hotel Cielo, a vibrant and cozy 3-star hotel located in Playa del Carmen, Quintana Roo, Mexico. Our hotel is conveniently situated just 0.4mi away from the city center, making it the perfect base for exploring all that this beautiful destination has to offer.
Hotel Cielo offers 48 comfortable and non-smoking rooms, each equipped with modern amenities such as free Wi-Fi, air conditioning, and a private bathroom. Some rooms even boast stunning ocean views, allowing you to relax and unwind while enjoying the picturesque surroundings.
Guests at Hotel Cielo can take advantage of a variety of services and facilities, including a 24-hour front desk, a sun deck for soaking up the sun, and a terrace where you can enjoy a refreshing drink. Our pet-friendly policy ensures that your furry friends are welcome too! With a starting price of just $69, Hotel Cielo offers excellent value for money and is the ideal choice for budget-conscious travelers looking for a comfortable and enjoyable stay in Playa del Carmen.
Book your stay at Hotel Cielo and experience the best that Playa del Carmen has to offer. Whether you're seeking tranquil beaches, vibrant nightlife, or cultural experiences, our hotel is the perfect home away from home for your Mexican adventure. Don't miss out on this incredible opportunity - book your stay today!
At Hotel Cielo, we understand that every traveler has unique accommodation needs. That's why we offer a range of room types to suit different preferences and group sizes. Families will appreciate our spacious Family Room with Balcony, which can comfortably accommodate up to 5 adults and 4 children. With 4252 square feet of space, this room provides ample space for everyone to relax and unwind. The room features two twin beds and one king-size bed, ensuring a good night's sleep for the whole family.
For couples or smaller groups, our Standard Double Room is the perfect choice. This cozy room offers 2960 square feet of space and can accommodate up to 3 adults and 2 children. With a queen-size bed and a double bed, you'll have plenty of space to stretch out and relax after a day of exploring Playa del Carmen.
Traveling with a partner or with friends? Our King Room and Superior Double Room are designed with your comfort in mind. The King Room offers 2960 square feet of space and can accommodate 2 adults and 1 child, making it the perfect choice for a romantic getaway. The Superior Double Room is ideal for groups of friends, with enough space for up to 4 adults and 3 children. Both room types feature comfortable beds and modern amenities to ensure a restful stay.
Whether you're traveling with family, friends, or as a couple, Hotel Cielo offers room types to suit every traveler's needs. Book your stay today and enjoy a comfortable and enjoyable stay in Playa del Carmen.
Closest airports
Cozumel International Airport
11.9miCancún International Airport
31.2miFree wifi
Air conditioning
Private entrance
24-hour front desk
Ocean view
Non-smoking rooms
Sun deck
Terrace
Free toiletries
Patio
Balcony
Private Bathroom
Show 8 photos
Family, 3 Bed, Balcony
395 sqft
Balcony
Flat-screen TV
+
More details
This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds.
Show 11 photos
Family, Balcony
2 Twin Beds
1 King Size Bed
4250 sqft
Ocean view
City view
Private Bathroom
Balcony
x4
+
x3
More details
Enjoy breathtaking views of the ocean and city from your private balcony in our spacious Family Room. With accommodations for up to 9 guests, including a king size bed and two twin beds, this room features modern amenities like a flat-screen TV and air conditioning, ensuring a comfortable and memorable stay for your family.
Family Grand, Balcony
1 King Size Bed
1 Double Bed
4250 sqft
x8
+
x4
More details
Grand Family Balcony Room is 4252 square feet and includes either a single bed 80-130 width, a king-size bed 150-183 width, or a double bed 131-150 width plus ironing set and safe.
Show 5 photos
King Room, Balcony
1 King Size Bed
275 sqft
Balcony
Flat-screen TV
+
More details
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Show 4 photos
Quadruple Room
1 Queen Size Bed
2 Double Beds
250 sqft
Flat-screen TV
x4
+
x3
More details
This air-conditioned quadruple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Show 7 photos
Queen/Double Room
1 Queen Size Bed
1 Double Bed
2960 sqft
Private Bathroom
Private entrance
Flat-screen TV
Air conditioning
x3
+
More details
Welcome to our Standard Double Room, offering spacious comfort with 2960 sqft of stylish accommodation that can accommodate 3 adults and 2 children. Enjoy the convenience of a private entrance, modern amenities such as a flat-screen TV and air conditioning, and a relaxing private bathroom with free toiletries.
Show 13 photos
King Room
1 King Size Bed
2960 sqft
Ocean view
City view
Private Bathroom
Balcony
x4
+
x3
More details
Experience the ultimate in comfort and luxury in our spacious King Room, boasting a generous size of 2960 sqft and offering breathtaking views of the ocean and city. This room features a king size bed, private bathroom, balcony, flat-screen TV, and a range of amenities to ensure a relaxing stay.
Double Room
1 Double Bed
2420 sqft
x4
+
x3
More details
Double Interior Room is 2422 square feet and includes a double bed 131-150 width plus ironing set and safe.
Show 5 photos
Room - 1 Queen
225 sqft
Flat-screen TV
+
More details
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Show 12 photos
Superior, 2 Double
2 Double Beds
2960 sqft
Private Bathroom
Private entrance
Flat-screen TV
Air conditioning
x4
+
x3
More details
Welcome to our Superior Double Room, a spacious and modern haven offering 2960 sqft of comfort. This room is perfect for families, accommodating 4 adults and 3 children with its two double beds. Enjoy the convenience of a private entrance, a private bathroom, and fantastic amenities such as a flat-screen TV, air conditioning, and free toiletries.
Triple Room
1 Queen Size Bed
2420 sqft
x3
+
More details
Triple Interior Room is 2422 square feet and includes either a queen-size bed 150-154 width or a single bed 80-130 width plus ironing set and safe.
Twin Room, Balcony
1 Twin Bed
Balcony
x4
+
x3
More details
Family, King
1 King Size Bed
x8
+
x4
More details
Room - 2 Double
x4
+
x3
More details
8.2
48 reviewsFrom
$69Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Eric
10
10
The staff was amazing and very accommodating! They were very communicative leading up to the trip, and when I got there check in was easy with Alejandra and she even gave me recommendations on where to go that night. I had a fishing trip planned the next morning and they held onto my bag for me the whole day. When I got back, I had some time to kill before friends were meeting me so Jose at the front desk put my filleted fish in the fridge and we sat and talked for awhile. When my friends got there he hooked us up with a restaurant that could cook my catch and it was an awesome meal. Overall, great value hotel that was clean and had an awesome staff that went above and beyond.
🇺🇸
Elizaveta
10
10
This is a charming boutique hotel. The location can't be beat - the beach is steps away and everything you need is within walking distance. Be prepared for the loud noise from the 5th Ave. clubs until 3 a.m. This comes with the territory and was not an issue for us. The staff is very attentive and friendly. We had the best time at Hotel Cielo and are looking forward to staying there again in the future.
Nothing
🇨🇦
Pepy
10
10
Great Location , great staff, clean rooms. There is a restaurant just under the hotel. A place to feel safe and comfortable
A bit noisy because of bars around but good if you want a bit a vibe around you
🇬🇧
Diane
10
10
Very friendly welcoming staff. Our room (22) was gorgeous- traditionally Spanish with lots of quirky features. It was quiet but in the middle of Playa Del Carmen with lots of bars/restaurants around and close to the ADO Station. We had drinks at the bar and was a good spot to people watch there is also quite a nice view from the rooftop terrace.
🇪🇸
Danflowerward
9.1
9.1
The hotel is in the center, very nice and friendly staff, the rooms are spacious and at least mine had a lot of daylight. Because the hotel is right in the center the street is always busy and buzzing. Keeping in mind that the hotel is in the center, you'll hear a lot of street noise and music from other venues, same as any other hotel near 5a avenida.
🇸🇪
Ika
10
10
The roof terrace was a calm oasis in this hectic area of Playa del Carmen. The owner and the staff were so friendly and would help out with all sorts of special requests, like lending an iron, blow drier and hole punch.
A breakfast included would have been superb.
🇨🇦
Daniel
8.2
8.2
Property’s Location was amazing. Everything was within walking distance and the place was cozy.
I didn’t like the noise that you could hear from the main strip but what can you expect when your RIGHT THERE.
🇮🇳
Dominik
8.2
8.2
Staff, architecture of the Hotel, restaurant
The Hotel is loud as it's located in a city center. It might not be an issue for someone travelling to enjoy the nightlife but can be an issue for families with children.
🇺🇸
Maria
9.1
9.1
Cielo is a very cute boutique hotel. I love it’s authentic style. I stayed there 10 years ago with my friend and really enjoyed it, so I decided to come back with my family. The staff was amazing!
It was VERY noisy outside day and night.
🇺🇸
Okeyo
10
10
They have a restaurant on the ground floor of the hotel, which is very convenient. It is close to the beach and ferry which was excellent. There were several places that you could withdraw money which was also a plus. It was safe for tourists.
Noise from several bars around the hotel, however this was expected as it was the weekend and fiesta is a must in Playa Del Carmen.
Attractions
Fundadores Park (El Zócalo)
0.4mi3D Museum of Wonders
1.1miXenses Park
4.1miRio Secreto Nature Reserve
4.6miDiscover Mexico Park Cozumel
12.6miKantun Chi Ecopark
14.7miXotik-Ha EcoPark
15miThe Mayan Cacao Company
16.3miSan Gervasio Mayan Ruins
17.1miSelvatica
17.2miPlaya Palancar
18.2miEl Mirador Lookout
22.1miCenote Dos Ojos
29.2miXoximilco Cancun
29.2miCenotes Sac Actun
30.4miAttractions
Fundadores Park (El Zócalo)
0.4mi3D Museum of Wonders
1.1miXenses Park
4.1miRio Secreto Nature Reserve
4.6miDiscover Mexico Park Cozumel
12.6miKantun Chi Ecopark
14.7miXotik-Ha EcoPark
15miThe Mayan Cacao Company
16.3miSan Gervasio Mayan Ruins
17.1miSelvatica
17.2miPlaya Palancar
18.2miEl Mirador Lookout
22.1miCenote Dos Ojos
29.2miXoximilco Cancun
29.2miCenotes Sac Actun
30.4miAirports
Cozumel International Airport
11.9miCancún International Airport
31.2miFree wifi
Air conditioning
Private entrance
24-hour front desk
Ocean view
Non-smoking rooms
Sun deck
Terrace
Free toiletries
Patio
Balcony
Private Bathroom
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Activities
Happy hour
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Food & Drink
Fruit
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Tour desk
General
Air conditioning
Family rooms
Interconnecting room(s) available
Non-smoking rooms
Private entrance
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Living Area
Desk
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
TV
Outdoors
Balcony
Outdoor furniture
Patio
Sun deck
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Transportation
Airport shuttle
Car rental
Shuttle service
View
City view
Ocean view
From
$69Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
Children 8 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Mastercard,
Visa,
Cash only
This property accepts cash.
At what times are check-in and check-out at Hotel Cielo?
Rooms at Hotel Cielo become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.
What are the rates at Hotel Cielo?
Starting prices for Hotel Cielo are around $69. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
What types of rooms does Hotel Cielo offer?
Hotel Cielo offers a variety of room types. The Family Room with Balcony accommodates up to 5 adults and 4 children, with 2 Twin beds and 1 King size bed. The Standard Double Room, King Room, and Superior Double Room all have different occupancy limits, accommodating 3 adults and 2 children, 2 adults and 1 child, and 4 adults and 3 children respectively. All rooms are non-smoking and have different bed sizes.
Which amenities can guests enjoy at Hotel Cielo?
Unfortunately, there is not enough information provided about Hotel Cielo to accurately determine how guests can spend their time at the hotel. The only amenity mentioned is a sun deck, but no other information is given about leisure amenities or activities available at the hotel.
Without additional data, it is not possible to determine what other amenities or activities may be offered at Hotel Cielo that would provide guests with opportunities to spend their time at the hotel. It is recommended to consult the hotel's website or contact them directly for more information regarding leisure activities and amenities available to guests.
What methods of payment does Hotel Cielo accept?
Hotel Cielo accepts cash as well as Mastercard and Visa for payment.
Featured hotels
Featured hotels
Cities nearby
Popular cities