429 reviews
From
$282Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos, 77580, QR, Mexico
429 reviews
1/58
From
$282Spa/Wellness packages
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Water sports facilities on site
Welcome to Dreams Sapphire Resort & Spa, a luxurious 5-star resort located in Puerto Aventuras, Mexico. This beachfront paradise offers everything you need for a memorable and relaxing stay. With 429 reviews, you can trust that your experience here will be nothing short of exceptional.
Situated in Quintana Roo, just a 35mi distance from the city center, Dreams Sapphire Resort & Spa boasts a stunning ocean view and a private beach area for guests to enjoy. The resort offers a wide range of amenities, including a spa and wellness packages, a fitness center, a tennis court, and a golf course. Families will appreciate the kid-friendly buffet, free kids' club, and waterslide to keep the little ones entertained.
With prices starting from $282, Dreams Sapphire Resort & Spa offers a truly luxurious experience. Indulge in the finest cuisine at the on-site restaurant, relax by the outdoor swimming pool or on the sun deck, or take advantage of the various water sports facilities available. The resort also offers free WiFi and private parking for added convenience. Don't miss out on the opportunity to create unforgettable memories at Dreams Sapphire Resort & Spa.
When it comes to relaxation and fun in the sun, Dreams Sapphire Resort & Spa has it all. With not one, but three outdoor pools for you to choose from, you'll have endless opportunities to cool off and soak up the stunning surroundings. The first pool offers a relaxing oasis with its peaceful outdoor location. The second pool is suitable for guests of all ages and is available year-round, so you can enjoy a refreshing swim no matter the season. And for the little ones, there's a third pool designed exclusively for kids, complete with age-appropriate features and a waterslide. Whether you prefer to lounge poolside while sipping a tropical cocktail or splash around with your family, Dreams Sapphire Resort & Spa has the perfect pool for you.
When it comes to dining, Dreams Sapphire Resort & Spa is a culinary paradise. With a variety of on-site restaurants offering an array of cuisines, you'll be able to satisfy all of your taste buds. For a romantic and sophisticated dining experience, head to Bordeaux, where you can indulge in exquisite French cuisine. If you're in the mood for Asian flavors, Himitsu is the place to be. El Patio serves up authentic Mexican dishes, while Coco Cafe offers delicious coffee and pastries to start your day off right. World Cafe specializes in international cuisine, ensuring there's something for everyone. And for a taste of the Mediterranean, make a reservation at PortoFino. With so many dining options, you'll never run out of delicious dishes to try during your stay.
At Dreams Sapphire Resort & Spa, your comfort and convenience are of the utmost importance. To make your stay as smooth as possible, the resort accepts Visa, Mastercard, and American Express as payment methods. And if you're traveling with a furry friend, you'll be glad to know that pets are allowed at the resort, upon request and for an additional charge. So why wait? Book your stay at Dreams Sapphire Resort & Spa and get ready to experience luxury, relaxation, and fun in beautiful Puerto Aventuras, Mexico.
Closest airports
Cancún International Airport
10.9miCozumel International Airport
25.4miSpa/Wellness packages
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Water sports facilities on site
Waterslide
Beach
Kids' club
Golf course
Sauna
Hot tub
Air conditioning
Tennis court
Kid-friendly buffet
Kids' meals
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Kitchenette
Room service
Restaurant
Sun deck
Wheelchair accessible
Business center
Free toiletries
Terrace
Balcony
Private Bathroom
Parking On Site
Show 4 photos
Club Premium Junior Oceanfront
1 King Size Bed
480 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
The pool with a view is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.
Show 3 photos
Suite Club Beachfront
+
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Run Of House
x10
+
x6
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Room Run Of House
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Club Premium Master Suite
960 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This suite features a pool with a view. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.
Show 4 photos
Club Premium Junior Oceanfront, 2 Bed
480 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This suite features a pool with a view. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 2 beds.
Show 3 photos
Suite Club Oceanfront
+
More details
Show 4 photos
Junior Suite Club Premium
x5
+
x3
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Junior Suite Club Premium
Suite, Private Pool
Private pool
x8
+
x5
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Suite With Private Pool
Villa, Private Pool
Private pool
x20
+
x13
More details
Villa With Private Pool
Show 4 photos
Club Premium Master Suite Oceanfront
960 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.
Show 2 photos
Club Oceanfront
+
More details
Junior Suite, Private Pool
Private pool
x5
+
x3
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Junior Suite With Private Pool
Show 3 photos
Club Beachfront, 2 Double
2 Double Beds
515 sqft
Balcony
Minibar
Flat-screen TV
Wheelchair accessible
x5
+
x3
More details
Preferred Club Beach Front Swim Out Double is 517 square feet and includes 2 double beds 131-150 width plus balcony and cable tv and is Wheelchair-accessible.
Show 4 photos
Club Premium Junior Suite Oceanfront, King
1 King Size Bed
480 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
This suite's special feature is the hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.
Show 4 photos
Club Premium Junior Suite Oceanfront
480 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
Guests will have a special experience as this suite features a hot tub. This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 3 beds.
Show 5 photos
Club Premium Villa
2420 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
The private pool is the standout feature of this villa. This spacious villa comes with 1 living room, 2 separate bedrooms and 3 bathrooms with a shower and free toiletries. The air-conditioned villa features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as pool views. The unit has 4 beds.
Standard, King/2 Double
1 King Size Bed
2 Double Beds
515 sqft
Balcony
Minibar
Flat-screen TV
Wheelchair accessible
x10
+
x6
More details
Deal of the Day is 517 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width plus balcony, cable tv, and ironing set and is Wheelchair-accessible.
Show 2 photos
Club Oceanfront, Twin
1 Twin Bed
x3
+
More details
Show 5 photos
Club Master Suite Oceanfront
1 Sofa Bed
1 King Size Bed
1045 sqft
Ocean view
Private Bathroom
Balcony
Terrace
+
More details
Preferred Club Master Suite Ocean Front King - All Inclusive.
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Family Junior Suite, Tropical View
2 Twin Beds
1 King Size Bed
1045 sqft
Garden view
Private Bathroom
Balcony
Terrace
+
More details
Family Junior Suite Tropical View - All Inclusive.
Junior Suite, Queen
1 Queen Size Bed
x5
+
x3
More details
Junior Suite Queen Size Bed
Show 4 photos
Club Premium Suite
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
x8
+
x5
More details
Club
x10
+
x6
More details
Club
Junior Suite Premium Oceanfront
x5
+
x3
More details
Junior Suite Premium Ocean Front
Show 5 photos
Club Junior Suite Beachfront, 2 Twin
2 Twin Beds
515 sqft
Ocean view
Private Bathroom
Terrace
Wifi
+
More details
Experience the ultimate beachfront getaway in our Preferred Club Junior Suite, with direct access to the pool and stunning ocean views. Relax on the private terrace, indulge in the minibar, and enjoy modern amenities like WiFi and a flat-screen TV.
Show 5 photos
Club Premium
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Club Junior Suite Oceanfront
2 Double Beds
Balcony
x5
+
x3
More details
Junior Suite Club Ocean Front
Show 4 photos
Deluxe Junior Suite, Queen
1 Queen Size Bed
515 sqft
Private Bathroom
Balcony
Terrace
Minibar
More details
Experience luxury and comfort in our Deluxe Junior Suite, boasting a spacious 517 sqft of elegantly designed space. Indulge in the serene ambiance of our non-smoking suite, complete with a private bathroom, balcony, and a cozy queen size bed. Other amenities include a minibar, coffee machine, and flat-screen TV, ensuring a delightful stay.
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Preferred Club Family Junior Suite, Tropical View
2 Twin Beds
1 King Size Bed
1045 sqft
Garden view
Private Bathroom
Balcony
Terrace
+
More details
Escape to our spacious Preferred Club Family Junior Suite Tropical View, where you can unwind in 1044 sqft of luxury. With 2 twin beds and 1 king size bed, this room comfortably accommodates 4 adults and 2 children. Enjoy stunning garden views from your private balcony, stay connected with complimentary Wifi, and indulge in the minibar and coffee machine provided. Whether you're lounging in the sitting area or exploring the nearby terrace, this room offers all the amenities you need for a relaxing stay.
Junior Suite
x5
+
x3
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Junior Suite With Views
Suite Superior, Garden View
x8
+
x5
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Suite Superior Garden View
Suite
1 King Size Bed
x8
+
x5
More details
Suite With Views
Show 6 photos
Club Master Suite Beachfront
1 King Size Bed
1045 sqft
Ocean view
Private Bathroom
Terrace
Wifi
+
More details
Indulge in the ultimate beachfront retreat with our Preferred Club Master Suite Beach Front Swim Out King. This spacious suite offers breathtaking ocean views, a private terrace, and a swim-out feature, perfect for relaxing and enjoying the sun. Enjoy modern amenities such as free WiFi, a minibar, and a coffee machine to make your stay truly unforgettable.
Junior Suite, 2 Double
2 Double Beds
515 sqft
Balcony
x3
+
x3
More details
Junior suite two double beds is 517 square feet and includes 2 queen-size beds 150-154 width plus balcony.
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Deluxe Junior Suite, 2 Double, Tropical View
2 Double Beds
520 sqft
Garden view
Private Bathroom
Balcony
Terrace
+
More details
Indulge in the spacious comfort of our Deluxe Junior Suite Tropical View Double, boasting a generous 517 sqft of luxury. Unwind in your private balcony or terrace, enjoy the picturesque garden view, and relax in the modern conveniences provided - from the flat-screen TV to the coffee machine and minibar. Escape to a tropical paradise where you can create treasured family memories or enjoy a romantic getaway.
Show 4 photos
Deluxe Junior Suite, King, Tropical View
1 Queen Size Bed
520 sqft
Garden view
Private Bathroom
Balcony
Terrace
+
More details
$200 in Resort Coupons per room, per stay included. Coupon breakdown included in final confirmation. Resort coupons do not hold any cash or commercial value, are not refundable and nontransferable.
Show 3 photos
Club Master Oceanfront, King
1 King Size Bed
1035 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
x8
+
x5
More details
Preferred Club Master Ocean Front King is 1033 square feet and includes a king-size bed 150-183 width plus balcony, cable tv, bathrobes, and slippers and is Wheelchair-accessible.
Junior Suite Club
1 King Size Bed
x5
+
x3
More details
Junior Suite Club
Suite Premium, Garden View
x8
+
x5
More details
Suite Premium Garden View
Standard, King
1 King Size Bed
x6
+
x3
More details
King Size Bed
Show 4 photos
Club Premium Oceanfront
1 King Size Bed
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Junior Suite, King
1 King Size Bed
515 sqft
+
More details
Junior suite king size bed is 517 square feet and includes a king-size bed 150-183 width.
Suite Presidential
x8
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x5
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Suite Presidential
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Preferred Club Governor Suite
1 King Size Bed
990 sqft
Ocean view
Private Bathroom
Kitchenette
Balcony
+
More details
Experience luxury and space in our Preferred Club Governor Suite King, boasting a spacious 1044 sqft with breathtaking ocean views from the balcony. Indulge in the comfort of a private bathroom, kitchenette, and a range of amenities including WiFi, a flat-screen TV, and a coffee machine. Perfect for couples or small families, this suite offers the ultimate retreat for relaxation and rejuvenation.
Standard Room
1 Twin Bed
+
More details
Standard
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Deluxe, Tropical View
1 King Size Bed
515 sqft
Balcony
Minibar
Flat-screen TV
Wheelchair accessible
x5
+
x3
More details
Deluxe Tropical View Double is 517 square feet and includes a king-size bed 150-183 width plus balcony, cable tv, tea and coffee making facilities , ironing set, bathrobes, and slippers and is Wheelchair-accessible.
Junior Suite Luxury
x5
+
x3
More details
Junior Suite Luxury
Show 5 photos
Club Junior Suite Beachfront, King
1 King Size Bed
515 sqft
Ocean view
Private Bathroom
Terrace
Wifi
+
More details
This suite has a balcony, iPod dock and executive lounge access. -Access to the adults only pool -A la carte breakfast -Access to the lounge Preferred -Premium shelf spirits -Balibeds for rent
Suite, Sea View
x8
+
x5
More details
Suite Sea View
Show 4 photos
Deluxe Junior Suite, 2 Double
2 Double Beds
520 sqft
Private Bathroom
Balcony
Terrace
Minibar
x5
+
x3
More details
Junior Suite Deluxe Two Double Beds
Show 4 photos
Club Junior Suite Beachfront
520 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
x3
+
x3
More details
This suite features a balcony, seating area and air conditioning. -Access to the adults only pool -A la carte breakfast -Access to the lounge Preferred -Premium shelf spirits -Balibeds for rent
Deluxe Junior Suite, King
1 King Size Bed
520 sqft
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
x5
+
x3
More details
Deluxe Junior Suite with King Bed.
Junior Suite Club, Sea View
x5
+
x3
More details
Junior Suite Club Sea View
Show 4 photos
Deluxe Junior Suite, Tropical View
520 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
The spacious studio offers air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Show 2 photos
Club Beachfront, King
1 King Size Bed
515 sqft
Minibar
Flat-screen TV
Wheelchair accessible
x5
+
x3
More details
Preferred Club Beach Front Swim Out King is 517 square feet and includes a king-size bed 150-183 width plus cable tv, ironing set, and bathrobes and is Wheelchair-accessible.
Suite Luxury, Sea View
x8
+
x5
More details
Suite Luxury Sea View
Show 3 photos
Club Master Beachfront, King
1 King Size Bed
1035 sqft
Balcony
Minibar
Flat-screen TV
Wheelchair accessible
x8
+
x5
More details
Preferred Club Master Beach Front Swim Out King is 1033 square feet and includes a king-size bed 150-183 width plus balcony, cable tv, ironing set, bathrobes, and slippers and is Wheelchair-accessible.
Show 4 photos
Preferred Club Junior Suite, King, Tropical View
1 King Size Bed
520 sqft
Garden view
Private Bathroom
Balcony
Terrace
+
More details
This suite features a balcony, seating area and sofa. -Access to the adults only pool -A la carte breakfast -Access to the lounge Preferred -Premium shelf spirits -Balibeds for rent
Junior Suite, Sea View
x5
+
x3
More details
Junior Suite Sea View
Suite Superior, Sea View
x8
+
x5
More details
Suite Superior Sea View
Show 4 photos
Deluxe Junior Suite
1 Double Bed
520 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, a mini-bar, a flat-screen TV with cable channels and a terrace. The unit offers 1 bed.
Show 4 photos
Club Junior Suite Oceanfront, King
1 King Size Bed
515 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
+
More details
Preferred Club Junior Suite Ocean Front King - All Inclusive.
Suite Beachfront
x8
+
x5
More details
Suite Beach Front
Luxury
x4
+
x3
More details
Luxury
Family Standard
x8
+
x4
More details
Family Room Standard
Suite Club
1 King Size Bed
x8
+
x5
More details
Suite Club
Suite Luxury
x8
+
x5
More details
Suite Luxury
Show 4 photos
Club Premium Suite Oceanfront
1 King Size Bed
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
Show 2 photos
Club Governor
1 King Size Bed
990 sqft
Minibar
Flat-screen TV
Wheelchair accessible
x8
+
x5
More details
Preferred Club Governor is 990 square feet and includes a king-size bed 150-183 width plus terrace and cable tv and is Wheelchair-accessible.
Suite Economy
x8
+
x5
More details
Suite Economy
Comfort
x10
+
x6
More details
Room Comfort
Show 4 photos
Club Junior Suite Oceanfront, 2 Double
2 Double Beds
515 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
+
More details
Welcome to our Preferred Club Junior Suite Ocean Front Double, a spacious suite with breathtaking ocean views, a private balcony, and a soothing hot tub. Unwind in style with modern amenities, including free Wifi, a minibar, and a flat-screen TV, ensuring a comfortable and memorable stay for couples and families alike.
Junior Suite Premium
x5
+
x3
More details
Junior Suite Premium
Deluxe, Garden View
x10
+
x6
More details
Room Deluxe Garden View
Deluxe Junior Suite, Garden View
x5
+
x3
More details
Junior Suite Deluxe Garden View
Villa Premium
x20
+
x13
More details
Villa Premium
Suite Oceanfront
1 King Size Bed
+
More details
Suite Ocean Front
Show 4 photos
Preferred Club Junior Suite, 2 Double, Tropical View
2 Double Beds
520 sqft
Garden view
Private Bathroom
Balcony
Terrace
x4
+
x3
More details
Experience luxury and comfort in our Preferred Club Junior Suite with stunning tropical views. This spacious suite offers a private balcony, free WiFi, and all the amenities you need for a relaxing stay, including a minibar, flat-screen TV, and coffee machine. Accommodating up to 3 adults and 1 child, this suite is perfect for a memorable family vacation.
Deluxe
x4
+
x3
More details
Room Deluxe
Suite Premium
x8
+
x5
More details
Suite Premium
Show 3 photos
Club Beachfront
Balcony
Minibar
Flat-screen TV
Wheelchair accessible
+
More details
Premium
x10
+
x6
More details
Club, Quadruple
x4
+
x3
More details
Suite Club, Sea View
x8
+
x5
More details
Standard, 2 Double
2 Double Beds
x6
+
x3
More details
Comfort, Triple
x3
+
x4
More details
Standard, Quadruple
x4
+
x3
More details
Standard, 2 Twin
x4
+
x3
More details
Junior Suite Beachfront
x5
+
x3
More details
Junior Suite Oceanfront
x5
+
x3
More details
Standard, Single
More details
Club, Twin
1 Twin Bed
x4
+
x3
More details
Standard, Triple
x3
+
x4
More details
Villa
x20
+
x13
More details
Junior Suite Standard
+
More details
8
429 reviewsFrom
$282Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Carlisle
9.1
9.1
The staff they had was exceptional. Very polite, going above and beyond to make sure we had everything we needed and more. Special shout out to Omar and Vicente (not sure of the spelling.) Great planned activities. Food was good, enough variety, good selection from room service.
Under staffed, restaurants closed on certain days. The floor in our room needed better cleaning. Better consistency; towels, 1 day we had 6, then 4, then 3. Some days we got turn down service, some days not. Some days they filled the mini bar, others they didn't.
🇺🇸
Arquestia
9.1
9.1
The staff treats you like ROYALTY! EVERY encounter was genuinely spectacular and because of the staff alone, I will be returning. I’m fact, I ran into several guests who had been on their second, third, and sixth stay at this resort. The property itself is very nice and they work hard to keep it clean and beautiful. The complementary bottle of tequila in the room was a welcomed surprise. And yes, they actually restock the mini bar daily. The food in the buffet was the best food at the resort! Breakfast, lunch, and dinner here is recommended. I tried one restaurant (Bordeaux) and the filet mignon and shrimp was the BEST! The buffet food was so good, I didn’t bother trying anymore restaurants but there are available. The swings at the swing bar were fun too! If you have kids, the will love it here too! There was so much for them to do (during the day but not sure what if offered for the kids at night). Even the parents were having a grand time in the water slides. If you don’t have children or are taking a break from children, there is an adult only pool. I will say, the kids had an area of their own with a pool, slides, a splash pad, and I think they had mini golf too. So for the most part, there weren’t too many kids in the main pool. Yes, there are about three pools and a hot tub. And If you would like to drive a speedboat and go snorkeling, do the Jungle Tour excursion. You’ll also want to buy the video and photo. It made my trip! PLEASE tip the resort staff well. They truly deserve it!
It is tucked away and at least 30/45 minutes from the Hotel Zone or Playa del Carmen so shopping and the “local” experience isn’t readily available but it’s just a taxi drive away. There are many shops on the property which is a great option but be prepared, the merchandise is marked up quite a bit! For example a pack of gum is $6USD and the waterproof phone cases are $42USD. Be sure to bring your own! Also, the try to rope you in for a timeshare presentation. I didn’t know what it was at first but another guest told me they hold you for about three hours even if you repeatedly say no. Just a heads up. The pool is closed by 530pm/6pm.
🇺🇸
Rowena
9.1
9.1
Staff is professional and caring. Cristhian in the Preferred Lounge was very helpful and accommodating on arrival when I had a booking mishap. He helped sort it out and managed without getting frustrated despite some back and forth decisions we had. The cigar making class was very informative. Snacks in the preferred lounge were delicious (chicken wings, fries, mixed ceviche (fish/shrimp), grilled mahi mahi, salads). I highly recommend upgrading or booking the Preferred!! We enjoyed the air conditioning and watching soccer matches while sipping premium drinks, slightly different from the standard bars, in the middle of July. The online app for activities and general details was helpful. Didn't feel pressured to tip. Lots of activities by the pool. Music by the pool made it lively and enjoyable for all. I thought it was a very nice touch to set up delicious food (burgers, Chinese, etc.) by the pool bar area for those of us who lose track of time and don't make it to the restaurants for lunch. Food was the best all inclusive experience I've ever had. This is in comparison to the Riu and Iberostar properties I've visited all over Cancun and Los Cabos. Property size was perfect...good amount of walking but didn't require a golf cart to get places. Our preferred room got us a room in the lower digits which made for a ~7 minute walk to anywhere. Some in our party were about ~12 minutes out. The spa is very nice and I had an amazing massage. Kid-friendly property. My nephews (8y and 4y) had a lot of fun. The Kids Club got full so if you need to drop your kids off sign them up first thing in the morning. The water slides were a lot of fun for kids and adults.
The desserts were dry and subpar. Most had a jello like consistency. Restaurants were confusing. We wanted to eat at Lemongrass (Thai place), which showed open on the app, but when we got there we were informed it was converted to the Hibachi for that night. This happened atleast twice, during our 5-night stay, with other restaurants. Booking a pool bed/cabana was ridiculous. I stood in line for 35 minutes and left without a reservation because a group ahead of us booked multiple beds for themselves and friends who weren't in line. Real waste of time. Luckily my sister had an ocean swim out so we ended up at their room for a majority of the trip. The gym was OK but could use better air conditioning/air circulation.
🇬🇧
Tim
9.1
9.1
Loved outside eating areas!! Which is really important to us as hate eating in Air-con on holiday. Drinks & food good standard especially the buffet with freshly cooked fish & seafood! Very friendly staff throughout resort & nice rooms & gardens
Beach quite rough & all that coast suffers from seaweed but would be nice if cleaned. Didn't realise that we would not have access to the smaller quieter pool without additional cost. Think you need to change sunlounger policy. if people were told they can't reserve a lounger by placing a towel on it there would have been lots free....but as it was was a constant issue. Main pool was very loud which is fine if you can escape to a quieter one.
🇺🇸
Ernest
9.1
9.1
Your staff is top notch 5 out of 5 stars. The staff made us feel welcome and inviting could not say enough starting from the staff at the front gates, to the reception, to the bar, and to David the housekeeper. Your whole staff was neatly dressed at the breakfast bar, to the waiters and even the pool staff.
You only had two kinds of beer to serve. Really? With the money spent you think I didn't have to buy my own and bring it to the property. Next time I will have to ask before booking what type of beers the hotel serve. Only light and dark beer is rated poorly. Thumbs down
🇨🇦
Alicia
9.1
9.1
The staff at the resort are so friendly and go above and beyond. The majority of the food was tasty and not bland at all although there were a few exceptions but that was limited. We loved the fact that the resort was small enough you could find everyone and walk to anywhere you needed to go. Everyday there was entertainment at the main pool which brought everyone together. We thoroughly enjoyed our stay and will be back especially as our room was clean and we didn’t have any issues. The only thing is the beach was unbatheable for the majority of the trip. There were times when the water was clear that you could go in. The staff did a great job of cleaning the beach every morning but it’s hard to beat Mother Nature.
🇺🇸
Shawn
9.1
9.1
Staff was amazingly friendly and motivating to partake in the activities. Moises was so wonderful at breakfast in the morning and Lucy and Iris were so kind in the Coco Cafe and Johann at the pool and Fabian the DJ in the Sports Bar. Just overall the staff was always smiling and kind. They took the time to know our names and remember! The food was 8+/10, but it was nice to line up and get in and we only needed reservations at one place and were able to get them. Rooms were clean, towels were available from 8-4pm. Crepes or omelettes made to order in the morning with fresh cut fruit! We had tried another resort and came back here again. It is smaller, but has everything you want. The beach is also great (minus the season of seaweed) with kayaks, hobie cats, volleyball.
Maybe some more "quiet" pool hours. Because it is a smaller resort, and the pool is BIG, lots of activities happen there. But that means louder music at times (there is an adult pool that is quieter, but we can't just leave the 11 yo over at the big pool) and it was also Spring Break. The other thing would be our rooms mattress was super soft...cozy, but too soft for us and we just didn't sleep as well as we wanted.
🇬🇧
Nathan
8.2
8.2
Great family resort. We travelled as part of a larger group for a wedding and the facilities have something for everyone. Pool area, water slides, pool bar and snacks, make for a great day by the pool. Rooms quiet, cool and comfortable. Preferred club lounge, buffet and Asian restaurant all highly recommended. Wedding venue at far end of the complex was lovely and made for a great private day. Tennis courts free to use and no booking required.
If you’re visiting for the beach then this may be an issue due to the amount of seaweed affecting this beach and most of the coast, hotel does it’s best to clear but hard work. The queueing system for some of the restaurants (with a buzzer handed to you) is chaotic at times. Even at 630am a large amount of sun loungers around the pool were already taken.
🇨🇭
Tania
8.2
8.2
Very comfortable room. The staff is super helpful and friendly. Very nice lobby bar, spa and pool area. Delicious pastries :)
The buffets could be improved with more variety of food and more Mexican dishes. The resort could take better care of the beach.
🇺🇸
Alex
9.1
9.1
The most amazing staff in the world
Ocean was not clean during our stay at the hotel beach. Beds were too soft.
Attractions
Xoximilco Cancun
8.1miVentura Park
10.6miSelvatica
13.4miCancun Scenic Tower (Torre Escénica)
18.9miPalapas Park (Parque Las Palapas)
19.9mi3D Museum of Wonders
21.1miFundadores Park (El Zócalo)
21.9miCenote Chaak Tun
22miKin Ha Water Park (Balneario Kin Ha)
24.7miCozumel Museum (Museo de la Isla de Cozumel)
25.9miEl Cedral
26.1miXenses Park
26.2miSan Gervasio Mayan Ruins
26.2miRio Secreto Nature Reserve
26.6miDiscover Mexico Park Cozumel
29.3miAttractions
Xoximilco Cancun
8.1miVentura Park
10.6miSelvatica
13.4miCancun Scenic Tower (Torre Escénica)
18.9miPalapas Park (Parque Las Palapas)
19.9mi3D Museum of Wonders
21.1miFundadores Park (El Zócalo)
21.9miCenote Chaak Tun
22miKin Ha Water Park (Balneario Kin Ha)
24.7miCozumel Museum (Museo de la Isla de Cozumel)
25.9miEl Cedral
26.1miXenses Park
26.2miSan Gervasio Mayan Ruins
26.2miRio Secreto Nature Reserve
26.6miDiscover Mexico Park Cozumel
29.3miAirports
Cancún International Airport
10.9miCozumel International Airport
25.4miBordeaux
Cuisines
FrenchAmbiances
RomanticHimitsu
Cuisines
AsianEl Patio
Cuisines
MexicanWorld Cafe
Cuisines
InternationalPortoFino
Cuisines
MediterraneanLocation
OutdoorLocation
OutdoorAge restrictions
All agesAvailability
All seasonLocation
OutdoorAge restrictions
Kids onlyAvailability
All seasonSpa/Wellness packages
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Water sports facilities on site
Waterslide
Beach
Kids' club
Golf course
Sauna
Hot tub
Air conditioning
Tennis court
Kid-friendly buffet
Kids' meals
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Kitchenette
Room service
Restaurant
Sun deck
Wheelchair accessible
Business center
Free toiletries
Terrace
Balcony
Private Bathroom
Parking On Site
Accessibility
Upper floors accessible by stairs only
Wheelchair accessible
Activities
Archery
Beach
Bike tours
Canoeing
Darts
Diving
Fishing
Golf course
Live music/Performance
Live sports events (broadcast)
Movie nights
Nightclub/DJ
Ping-pong
Pool table
Snorkeling
Tennis court
Tennis equipment
Water sports facilities on site
Windsurfing
Bathroom
Additional bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Strollers
Food & Drink
Bar
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Lockers
Tour desk
General
Air conditioning
Chapel/Shrine
Designated smoking area
Executive lounge access
Facilities for disabled guests
Hair/Beauty salon
Ironing facilities
Laptop size safe
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Kitchenette
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Satellite channels
Telephone
TV
Outdoors
Balcony
Beachfront
Outdoor furniture
Private beach area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Hot tub
Kids' pool
Locker rooms
Outdoor swimming pool
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Waterslide
Yoga classes
Transportation
Car rental
Shuttle service
View
Garden view
Ocean view
From
$282Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are allowed on request. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Cash
Mastercard,
Visa,
American Express
This property does not accept cash.
Is it possible to stay with my pet at Dreams Sapphire Resort & Spa?
Yes, you can stay with your pet at Dreams Sapphire Resort & Spa. However, please note that pets are allowed on request and charges may apply.
What's the check-in and check-out schedule at Dreams Sapphire Resort & Spa?
The check-in time at Dreams Sapphire Resort & Spa is 03:00 PM and check-out is at 12:00 PM.
Can guests park for free at Dreams Sapphire Resort & Spa?
Yes, there is ample parking available at Dreams Sapphire Resort & Spa. The best part is that it is not only free, but also private and on site. Guests can conveniently park their vehicles without any hassle, and they do not need to make any parking reservations in advance.
How much does a stay at Dreams Sapphire Resort & Spa cost?
Starting rates at Dreams Sapphire Resort & Spa begin from $282. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
Which room categories can I book at Dreams Sapphire Resort & Spa?
The hotel offers a variety of rooms including suites and studios. The room sizes range from 517 sqft to 1044 sqft. Smoking is not allowed in any of the rooms. The occupancy capacity varies, accommodating anywhere from 2 to 4 adults, with options for 1 to 2 children. The beds offered include double, twin, queen, and king size beds.
What activities does Dreams Sapphire Resort & Spa offer?
Guests at Dreams Sapphire Resort & Spa have a variety of leisure amenities to enjoy during their stay. They can relax and rejuvenate with spa/wellness packages, hot tub/jacuzzi, sauna, and spa facilities. The hotel also offers outdoor swimming pools, including a kids' pool, with water sports facilities and a waterslide. For those who enjoy sports, there is a golf course, tennis court, and fitness center. Guests can also spend time at the private beach area, beach umbrellas, and beach chairs/loungers. Additionally, they can participate in activities such as snorkeling, diving, canoeing, windsurfing, ping-pong, pool table, yoga classes, fishing, and archery. Evenings can be spent enjoying live music/performances, movie nights, and evening entertainment. The hotel provides a variety of dining options, including French, Asian, Mexican, Mediterranean, and international cuisines, at restaurants such as Bordeaux, Himitsu, El Patio, Coco Cafe, World Cafe, Bluewater Grill, Barefoot Grill, and PortoFino.
Does Dreams Sapphire Resort & Spa feature a pool area?
The hotel has three pools. Pool 1 is an outdoor pool. Pool 2 is also outdoor and available all season with no age restrictions. Pool 3 is also outdoor and available all season but only for kids.
Does Dreams Sapphire Resort & Spa feature its own restaurants?
Yes, the hotel has several restaurants on site. The restaurants available include Bordeaux, Himitsu, El Patio, Coco Cafe, World Cafe, Bluewater Grill, Barefoot Grill, and PortoFino. Cuisines offered range from French to Asian, Mexican, International, and Mediterranean.
Are both cash and credit cards valid payment options at Dreams Sapphire Resort & Spa?
No, cash is not a valid payment option at Dreams Sapphire Resort & Spa. The accepted payment methods are Visa, Mastercard, and American Express only.
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