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429 reviews

Dreams Sapphire Resort & Spa

Dreams Sapphire Resort & Spa

Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos, 77580, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Business center

Dreams Sapphire Resort & Spa

Welcome to Dreams Sapphire Resort & Spa, a luxurious 5-star resort located in Puerto Aventuras, Mexico. This beachfront paradise offers everything you need for a memorable and relaxing stay. With 429 reviews, you can trust that your experience here will be nothing short of exceptional.

Situated in Quintana Roo, just a 35mi distance from the city center, Dreams Sapphire Resort & Spa boasts a stunning ocean view and a private beach area for guests to enjoy. The resort offers a wide range of amenities, including a spa and wellness packages, a fitness center, a tennis court, and a golf course. Families will appreciate the kid-friendly buffet, free kids' club, and waterslide to keep the little ones entertained.

With prices starting from $262, Dreams Sapphire Resort & Spa offers a truly luxurious experience. Indulge in the finest cuisine at the on-site restaurant, relax by the outdoor swimming pool or on the sun deck, or take advantage of the various water sports facilities available. The resort also offers free WiFi and private parking for added convenience. Don't miss out on the opportunity to create unforgettable memories at Dreams Sapphire Resort & Spa.

When it comes to relaxation and fun in the sun, Dreams Sapphire Resort & Spa has it all. With not one, but three outdoor pools for you to choose from, you'll have endless opportunities to cool off and soak up the stunning surroundings. The first pool offers a relaxing oasis with its peaceful outdoor location. The second pool is suitable for guests of all ages and is available year-round, so you can enjoy a refreshing swim no matter the season. And for the little ones, there's a third pool designed exclusively for kids, complete with age-appropriate features and a waterslide. Whether you prefer to lounge poolside while sipping a tropical cocktail or splash around with your family, Dreams Sapphire Resort & Spa has the perfect pool for you.

When it comes to dining, Dreams Sapphire Resort & Spa is a culinary paradise. With a variety of on-site restaurants offering an array of cuisines, you'll be able to satisfy all of your taste buds. For a romantic and sophisticated dining experience, head to Bordeaux, where you can indulge in exquisite French cuisine. If you're in the mood for Asian flavors, Himitsu is the place to be. El Patio serves up authentic Mexican dishes, while Coco Cafe offers delicious coffee and pastries to start your day off right. World Cafe specializes in international cuisine, ensuring there's something for everyone. And for a taste of the Mediterranean, make a reservation at PortoFino. With so many dining options, you'll never run out of delicious dishes to try during your stay.

At Dreams Sapphire Resort & Spa, your comfort and convenience are of the utmost importance. To make your stay as smooth as possible, the resort accepts Visa, Mastercard, and American Express as payment methods. And if you're traveling with a furry friend, you'll be glad to know that pets are allowed at the resort, upon request and for an additional charge. So why wait? Book your stay at Dreams Sapphire Resort & Spa and get ready to experience luxury, relaxation, and fun in beautiful Puerto Aventuras, Mexico.

Closest airports

Cancún International Airport

10.9mi

Cozumel International Airport

25.4mi

Most popular amenities

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Water sports facilities on site

Waterslide

Beach

Golf course

Sauna

Hot tub

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Kitchenette

Playground

Kids' meals

Free toiletries

Balcony

Rooms

Preferred Club Master Suite Beach Front Swim Out King in Dreams Sapphire Resort & Spa

Show 6 photos

Club Master Suite Swim, Beachfront

1 King Size Bed

1045 sqft

Ocean view

Private Bathroom

Terrace

Wifi

+

More details

Indulge in the ultimate beachfront retreat with our Preferred Club Master Suite Beach Front Swim Out King. This spacious suite offers breathtaking ocean views, a private terrace, and a swim-out feature, perfect for relaxing and enjoying the sun. Enjoy modern amenities such as free WiFi, a minibar, and a coffee machine to make your stay truly unforgettable.

Preferred Club Junior Suite Beach Front Swim Out Double in Dreams Sapphire Resort & Spa

Show 5 photos

Club Junior Suite Swim, Beachfront

2 Twin Beds

515 sqft

Ocean view

Private Bathroom

Terrace

Wifi

+

More details

Experience the ultimate beachfront getaway in our Preferred Club Junior Suite, with direct access to the pool and stunning ocean views. Relax on the private terrace, indulge in the minibar, and enjoy modern amenities like WiFi and a flat-screen TV.

Preferred Club Governor Suite King in Dreams Sapphire Resort & Spa

Show 5 photos

Preferred Club Governor Suite

1 King Size Bed

1045 sqft

Ocean view

Private Bathroom

Kitchenette

Balcony

+

More details

Experience luxury and space in our Preferred Club Governor Suite King, boasting a spacious 1044 sqft with breathtaking ocean views from the balcony. Indulge in the comfort of a private bathroom, kitchenette, and a range of amenities including WiFi, a flat-screen TV, and a coffee machine. Perfect for couples or small families, this suite offers the ultimate retreat for relaxation and rejuvenation.

Show 4 photos

Club Premium Junior Swim, Oceanfront

1 King Size Bed

480 sqft

Balcony

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

The pool with a view is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.

Show 4 photos

Club Premium Junior Suite, Oceanfront

1 King Size Bed

480 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

This suite's special feature is the hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.

Deluxe Junior Suite in Dreams Sapphire Resort & Spa

Show 4 photos

Deluxe Junior Suite, Queen

1 Queen Size Bed

515 sqft

Private Bathroom

Balcony

Terrace

Minibar

More details

Experience luxury and comfort in our Deluxe Junior Suite, boasting a spacious 517 sqft of elegantly designed space. Indulge in the serene ambiance of our non-smoking suite, complete with a private bathroom, balcony, and a cozy queen size bed. Other amenities include a minibar, coffee machine, and flat-screen TV, ensuring a delightful stay.

Preferred Club Family Junior Suite Tropical View Triple in Dreams Sapphire Resort & Spa

Show 4 photos

Preferred Club Family Junior Suite, Tropical View

2 Twin Beds

1 King Size Bed

1045 sqft

Garden view

Private Bathroom

Balcony

Terrace

+

More details

Escape to our spacious Preferred Club Family Junior Suite Tropical View, where you can unwind in 1044 sqft of luxury. With 2 twin beds and 1 king size bed, this room comfortably accommodates 4 adults and 2 children. Enjoy stunning garden views from your private balcony, stay connected with complimentary Wifi, and indulge in the minibar and coffee machine provided. Whether you're lounging in the sitting area or exploring the nearby terrace, this room offers all the amenities you need for a relaxing stay.

Deluxe Junior Suite Tropical View Double- in Dreams Sapphire Resort & Spa

Show 4 photos

Deluxe Junior Suite, 2 Double, Tropical View

2 Double Beds

515 sqft

Garden view

Private Bathroom

Balcony

Terrace

+

More details

Indulge in the spacious comfort of our Deluxe Junior Suite Tropical View Double, boasting a generous 517 sqft of luxury. Unwind in your private balcony or terrace, enjoy the picturesque garden view, and relax in the modern conveniences provided - from the flat-screen TV to the coffee machine and minibar. Escape to a tropical paradise where you can create treasured family memories or enjoy a romantic getaway.

Show 4 photos

Preferred Club Junior Suite, Beachfront

1 King Size Bed

520 sqft

Balcony

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

This suite has a balcony, iPod dock and executive lounge access. -Access to the adults only pool -A la carte breakfast -Access to the lounge Preferred -Premium shelf spirits -Balibeds for rent

Deluxe Junior Suite in Dreams Sapphire Resort & Spa

Show 4 photos

Deluxe Junior Suite

1 Queen Size Bed

515 sqft

Private Bathroom

Balcony

Terrace

Minibar

x5

+

x3

More details

This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, a mini-bar, a flat-screen TV with cable channels and a terrace. The unit offers 1 bed.

Preferred Club Junior Suite Tropical View King- in Dreams Sapphire Resort & Spa

Show 4 photos

Preferred Club Junior Suite, King, Tropical View

1 King Size Bed

525 sqft

Garden view

Private Bathroom

Balcony

Terrace

+

More details

This suite features a balcony, seating area and sofa. -Access to the adults only pool -A la carte breakfast -Access to the lounge Preferred -Premium shelf spirits -Balibeds for rent

Show 4 photos

Deluxe Junior Suite

1 Double Bed

520 sqft

Balcony

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, a mini-bar, a flat-screen TV with cable channels and a terrace. The unit offers 1 bed.

Guest reviews

8

429 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Carlisle

9.1

January 2023

The staff they had was exceptional. Very polite, going above and beyond to make sure we had everything we needed and more. Special shout out to Omar and Vicente (not sure of the spelling.) Great planned activities. Food was good, enough variety, good selection from room service.

Under staffed, restaurants closed on certain days. The floor in our room needed better cleaning. Better consistency; towels, 1 day we had 6, then 4, then 3. Some days we got turn down service, some days not. Some days they filled the mini bar, others they didn't.

🇺🇸

Arquestia

9.1

May 2022

The staff treats you like ROYALTY! EVERY encounter was genuinely spectacular and because of the staff alone, I will be returning. I’m fact, I ran into several guests who had been on their second, third, and sixth stay at this resort. The property itself is very nice and they work hard to keep it clean and beautiful. The complementary bottle of tequila in the room was a welcomed surprise. And yes, they actually restock the mini bar daily. The food in the buffet was the best food at the resort! Breakfast, lunch, and dinner here is recommended. I tried one restaurant (Bordeaux) and the filet mignon and shrimp was the BEST! The buffet food was so good, I didn’t bother trying anymore restaurants but there are available. The swings at the swing bar were fun too! If you have kids, the will love it here too! There was so much for them to do (during the day but not sure what if offered for the kids at night). Even the parents were having a grand time in the water slides. If you don’t have children or are taking a break from children, there is an adult only pool. I will say, the kids had an area of their own with a pool, slides, a splash pad, and I think they had mini golf too. So for the most part, there weren’t too many kids in the main pool. Yes, there are about three pools and a hot tub. And If you would like to drive a speedboat and go snorkeling, do the Jungle Tour excursion. You’ll also want to buy the video and photo. It made my trip! PLEASE tip the resort staff well. They truly deserve it!

It is tucked away and at least 30/45 minutes from the Hotel Zone or Playa del Carmen so shopping and the “local” experience isn’t readily available but it’s just a taxi drive away. There are many shops on the property which is a great option but be prepared, the merchandise is marked up quite a bit! For example a pack of gum is $6USD and the waterproof phone cases are $42USD. Be sure to bring your own! Also, the try to rope you in for a timeshare presentation. I didn’t know what it was at first but another guest told me they hold you for about three hours even if you repeatedly say no. Just a heads up. The pool is closed by 530pm/6pm.

🇺🇸

Ernest

9.1

August 2023

Your staff is top notch 5 out of 5 stars. The staff made us feel welcome and inviting could not say enough starting from the staff at the front gates, to the reception, to the bar, and to David the housekeeper. Your whole staff was neatly dressed at the breakfast bar, to the waiters and even the pool staff.

You only had two kinds of beer to serve. Really? With the money spent you think I didn't have to buy my own and bring it to the property. Next time I will have to ask before booking what type of beers the hotel serve. Only light and dark beer is rated poorly. Thumbs down

🇨🇦

Alicia

9.1

July 2023

The staff at the resort are so friendly and go above and beyond. The majority of the food was tasty and not bland at all although there were a few exceptions but that was limited. We loved the fact that the resort was small enough you could find everyone and walk to anywhere you needed to go. Everyday there was entertainment at the main pool which brought everyone together. We thoroughly enjoyed our stay and will be back especially as our room was clean and we didn’t have any issues. The only thing is the beach was unbatheable for the majority of the trip. There were times when the water was clear that you could go in. The staff did a great job of cleaning the beach every morning but it’s hard to beat Mother Nature.

🇬🇧

Tim

9.1

March 2022

Loved outside eating areas!! Which is really important to us as hate eating in Air-con on holiday. Drinks & food good standard especially the buffet with freshly cooked fish & seafood! Very friendly staff throughout resort & nice rooms & gardens

Beach quite rough & all that coast suffers from seaweed but would be nice if cleaned. Didn't realise that we would not have access to the smaller quieter pool without additional cost. Think you need to change sunlounger policy. if people were told they can't reserve a lounger by placing a towel on it there would have been lots free....but as it was was a constant issue. Main pool was very loud which is fine if you can escape to a quieter one.

🇺🇸

Shawn

9.1

March 2023

Staff was amazingly friendly and motivating to partake in the activities. Moises was so wonderful at breakfast in the morning and Lucy and Iris were so kind in the Coco Cafe and Johann at the pool and Fabian the DJ in the Sports Bar. Just overall the staff was always smiling and kind. They took the time to know our names and remember! The food was 8+/10, but it was nice to line up and get in and we only needed reservations at one place and were able to get them. Rooms were clean, towels were available from 8-4pm. Crepes or omelettes made to order in the morning with fresh cut fruit! We had tried another resort and came back here again. It is smaller, but has everything you want. The beach is also great (minus the season of seaweed) with kayaks, hobie cats, volleyball.

Maybe some more "quiet" pool hours. Because it is a smaller resort, and the pool is BIG, lots of activities happen there. But that means louder music at times (there is an adult pool that is quieter, but we can't just leave the 11 yo over at the big pool) and it was also Spring Break. The other thing would be our rooms mattress was super soft...cozy, but too soft for us and we just didn't sleep as well as we wanted.

🇺🇸

Rowena

9.1

August 2021

Staff is professional and caring. Cristhian in the Preferred Lounge was very helpful and accommodating on arrival when I had a booking mishap. He helped sort it out and managed without getting frustrated despite some back and forth decisions we had. The cigar making class was very informative. Snacks in the preferred lounge were delicious (chicken wings, fries, mixed ceviche (fish/shrimp), grilled mahi mahi, salads). I highly recommend upgrading or booking the Preferred!! We enjoyed the air conditioning and watching soccer matches while sipping premium drinks, slightly different from the standard bars, in the middle of July. The online app for activities and general details was helpful. Didn't feel pressured to tip. Lots of activities by the pool. Music by the pool made it lively and enjoyable for all. I thought it was a very nice touch to set up delicious food (burgers, Chinese, etc.) by the pool bar area for those of us who lose track of time and don't make it to the restaurants for lunch. Food was the best all inclusive experience I've ever had. This is in comparison to the Riu and Iberostar properties I've visited all over Cancun and Los Cabos. Property size was perfect...good amount of walking but didn't require a golf cart to get places. Our preferred room got us a room in the lower digits which made for a ~7 minute walk to anywhere. Some in our party were about ~12 minutes out. The spa is very nice and I had an amazing massage. Kid-friendly property. My nephews (8y and 4y) had a lot of fun. The Kids Club got full so if you need to drop your kids off sign them up first thing in the morning. The water slides were a lot of fun for kids and adults.

The desserts were dry and subpar. Most had a jello like consistency. Restaurants were confusing. We wanted to eat at Lemongrass (Thai place), which showed open on the app, but when we got there we were informed it was converted to the Hibachi for that night. This happened atleast twice, during our 5-night stay, with other restaurants. Booking a pool bed/cabana was ridiculous. I stood in line for 35 minutes and left without a reservation because a group ahead of us booked multiple beds for themselves and friends who weren't in line. Real waste of time. Luckily my sister had an ocean swim out so we ended up at their room for a majority of the trip. The gym was OK but could use better air conditioning/air circulation.

🇬🇧

Nathan

8.2

June 2022

Great family resort. We travelled as part of a larger group for a wedding and the facilities have something for everyone. Pool area, water slides, pool bar and snacks, make for a great day by the pool. Rooms quiet, cool and comfortable. Preferred club lounge, buffet and Asian restaurant all highly recommended. Wedding venue at far end of the complex was lovely and made for a great private day. Tennis courts free to use and no booking required.

If you’re visiting for the beach then this may be an issue due to the amount of seaweed affecting this beach and most of the coast, hotel does it’s best to clear but hard work. The queueing system for some of the restaurants (with a buzzer handed to you) is chaotic at times. Even at 630am a large amount of sun loungers around the pool were already taken.

🇨🇭

Tania

8.2

February 2022

Very comfortable room. The staff is super helpful and friendly. Very nice lobby bar, spa and pool area. Delicious pastries :)

The buffets could be improved with more variety of food and more Mexican dishes. The resort could take better care of the beach.

🇺🇸

Alex

9.1

February 2022

The most amazing staff in the world

Ocean was not clean during our stay at the hotel beach. Beds were too soft.

Points of Interest Around Dreams Sapphire Resort & Spa

Attractions

Xoximilco Cancun

8.1mi

Ventura Park

10.6mi

Selvatica

13.4mi

Cancun Scenic Tower (Torre Escénica)

18.9mi

Palapas Park (Parque Las Palapas)

19.9mi

3D Museum of Wonders

21.1mi

Fundadores Park (El Zócalo)

21.9mi

Cenote Chaak Tun

22mi

Kin Ha Water Park (Balneario Kin Ha)

24.7mi

Cozumel Museum (Museo de la Isla de Cozumel)

25.9mi

El Cedral

26.1mi

Xenses Park

26.2mi

San Gervasio Mayan Ruins

26.2mi

Rio Secreto Nature Reserve

26.6mi

Discover Mexico Park Cozumel

29.3mi

Restaurants

Bordeaux

Cuisines

  • French

Ambiances

  • Romantic

Himitsu

Cuisines

  • Asian

El Patio

Cuisines

  • Mexican

World Cafe

Cuisines

  • International

PortoFino

Cuisines

  • Mediterranean

Pools

Location

  • Outdoor

Location

  • Outdoor

Age restrictions

  • All ages

Availability

  • All season

Location

  • Outdoor

Age restrictions

  • Kids only

Availability

  • All season

Amenities of Dreams Sapphire Resort & Spa

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Water sports facilities on site

Waterslide

Beach

Golf course

Sauna

Hot tub

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Kitchenette

Playground

Kids' meals

Free toiletries

Balcony

Stay rules - Dreams Sapphire Resort & Spa

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Dreams Sapphire Resort & Spa

Is it possible to stay with my pet at Dreams Sapphire Resort & Spa?

Yes, you can stay with your pet at Dreams Sapphire Resort & Spa. However, please note that pets are allowed on request and charges may apply.

What's the check-in and check-out schedule at Dreams Sapphire Resort & Spa?

The check-in time at Dreams Sapphire Resort & Spa is 03:00 PM and check-out is at 12:00 PM.

Can guests park for free at Dreams Sapphire Resort & Spa?

Yes, there is ample parking available at Dreams Sapphire Resort & Spa. The best part is that it is not only free, but also private and on site. Guests can conveniently park their vehicles without any hassle, and they do not need to make any parking reservations in advance.

How much does a stay at Dreams Sapphire Resort & Spa cost?

Starting rates at Dreams Sapphire Resort & Spa begin from $262. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

Which room categories can I book at Dreams Sapphire Resort & Spa?

The hotel offers a variety of rooms including suites and studios. The room sizes range from 517 sqft to 1044 sqft. Smoking is not allowed in any of the rooms. The occupancy capacity varies, accommodating anywhere from 2 to 4 adults, with options for 1 to 2 children. The beds offered include double, twin, queen, and king size beds.

What activities does Dreams Sapphire Resort & Spa offer?

Guests at Dreams Sapphire Resort & Spa have a variety of leisure amenities to enjoy during their stay. They can relax and rejuvenate with spa/wellness packages, hot tub/jacuzzi, sauna, and spa facilities. The hotel also offers outdoor swimming pools, including a kids' pool, with water sports facilities and a waterslide. For those who enjoy sports, there is a golf course, tennis court, and fitness center. Guests can also spend time at the private beach area, beach umbrellas, and beach chairs/loungers. Additionally, they can participate in activities such as snorkeling, diving, canoeing, windsurfing, ping-pong, pool table, yoga classes, fishing, and archery. Evenings can be spent enjoying live music/performances, movie nights, and evening entertainment. The hotel provides a variety of dining options, including French, Asian, Mexican, Mediterranean, and international cuisines, at restaurants such as Bordeaux, Himitsu, El Patio, Coco Cafe, World Cafe, Bluewater Grill, Barefoot Grill, and PortoFino.

Does Dreams Sapphire Resort & Spa feature a pool area?

The hotel has three pools. Pool 1 is an outdoor pool. Pool 2 is also outdoor and available all season with no age restrictions. Pool 3 is also outdoor and available all season but only for kids.

Does Dreams Sapphire Resort & Spa feature its own restaurants?

Yes, the hotel has several restaurants on site. The restaurants available include Bordeaux, Himitsu, El Patio, Coco Cafe, World Cafe, Bluewater Grill, Barefoot Grill, and PortoFino. Cuisines offered range from French to Asian, Mexican, International, and Mediterranean.

Are both cash and credit cards valid payment options at Dreams Sapphire Resort & Spa?

No, cash is not a valid payment option at Dreams Sapphire Resort & Spa. The accepted payment methods are Visa, Mastercard, and American Express only.