1,078 reviews
From
$79La Veleta, Region 15, Tulum, 77780, Mexico
1,078 reviews
1/91
From
$79Private pool
Pet Friendly
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Private entrance
Beach umbrellas
Welcome to Cacao Tulum -Luxury Condos-, a stylish ApartHotel located in the vibrant city of Tulum, Mexico. Situated just 1mi from the city center, this hotel offers a prime location for exploring the unique culture and stunning landscapes of Quintana Roo. With 1078 rave reviews, it's clear that guests have been captivated by the exceptional accommodations and amenities offered at Cacao Tulum.
Upon arrival, guests are greeted by a wealth of amenities designed to enhance their stay. Take a dip in the private pool or the outdoor swimming pool, relax in the sun deck or terrace, or enjoy a refreshing drink at the bar. For those seeking to stay active, the hotel boasts a fitness center with state-of-the-art equipment. Each spacious, non-smoking room features air conditioning, a private entrance, and a well-equipped kitchen or kitchenette. Enjoy garden views from your private patio or balcony, and indulge in free toiletries provided in the luxurious private bathroom.
In addition to these incredible amenities, Cacao Tulum offers a range of additional services to ensure a truly unforgettable stay. Take advantage of the shuttle service or airport shuttle for convenient transportation, or participate in a bike tour to explore the surrounding area. The hotel also offers car rental services for guests wishing to venture further afield. With a variety of activities, services, and luxurious features, Cacao Tulum -Luxury Condos- provides the perfect base for your Mexican adventure. Book your stay today and immerse yourself in the beauty of Tulum.
At Cacao Tulum -Luxury Condos-, we understand that your furry friends are part of the family. That's why we are pleased to welcome pets to our hotel. Whether you're traveling with a playful pup or a cuddly kitten, they can stay with you for free! We believe that no member of the family should be left behind, and we are thrilled to offer this pet-friendly experience to our guests. So go ahead and bring your four-legged companion along on your Tulum adventure!
When it comes to relaxation, our hotel knows how to make a big splash. We offer not one, but two stunning pools for our guests to enjoy. Our first pool is located outdoors, providing the perfect spot to soak up the sun and take a refreshing dip. But for those looking for something extra special, we also feature a rooftop infinity pool with breathtaking views. Imagine sipping on a delicious cocktail while gazing out at the horizon - it's a truly unforgettable experience! So whether you prefer to lounge poolside or float in the sky, our pools are the ultimate oasis for relaxation.
At Cacao Tulum, we want to make your stay as convenient as possible. That's why we offer a variety of payment options to suit your needs. We gladly accept Mastercard and Visa, making it easy for you to make a reservation or settle your bill. Please note that we do not accept cash payments. Rest assured, our streamlined payment process ensures a hassle-free check-in and check-out experience, so you can focus on enjoying your time in beautiful Tulum.
Closest airports
Cozumel International Airport
41.3miPrivate pool
Pet Friendly
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Private entrance
Beach umbrellas
Beach chairs/Loungers
Kitchen
Bar
Fitness center
Non-smoking rooms
Garden view
Kitchenware
Kitchenette
Sun deck
Terrace
Garden
Business center
Elevator
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Patio
Balcony
View
Private Bathroom
Parking On Site
Show 15 photos
Two Bedroom Penthouse Private Pool
1 Sofa Bed
2 King Size Beds
1735 sqft
Private pool
Kitchen
Private Bathroom
Kitchenette
x5
+
x3
More details
Experience luxury in our Two Bedroom Penthouse Private Pool apartment. With its spacious 1733 sqft size, accommodating 5 adults and 3 children, and featuring a private pool, kitchen, balcony, and stunning view, this luxurious penthouse is the perfect choice for a memorable stay.
Show 15 photos
Penthouse Apartment Private Pool
1 King Size Bed
905 sqft
Private pool
Kitchen
Private Bathroom
Kitchenette
+
More details
Indulge yourself in our luxurious Penthouse Apartment with a private pool and stunning views from the balcony. This spacious suite features a fully equipped kitchen, a comfortable king-size bed, and a range of amenities to ensure a memorable stay. Perfect for a couple's getaway or a small family vacation.
Show 12 photos
Apartment Terrace & Private Pool
1 King Size Bed
440 sqft
Private pool
Kitchen
Private Bathroom
Kitchenette
+
More details
Experience the ultimate luxury in our Suite with an Apartment Terrace & Private Pool. This spacious 441 sq ft room features a king size bed, private pool, kitchen, balcony, and stunning views. Perfect for couples looking for a romantic getaway or a small family vacation.
Show 15 photos
Apartment Garden Private Pool
1 King Size Bed
1 Sofa Bed
730 sqft
Private pool
Garden view
Kitchen
Private Bathroom
x3
+
More details
Indulge in the luxury of our Apartment Garden Private Pool suite, boasting a spacious 732 sqft room with a private pool, garden view, and a fully-equipped kitchenette. Ideal for 3 adults and 2 children, this suite also features a balcony, flat-screen TV, and free toiletries for your ultimate comfort.
7.8
1,078 reviewsFrom
$79Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Delnisha
8.2
8.2
everything was good.
the a.c didn’t work in the upstairs room. upon arrival all rooms were extremely hot
🇺🇸
Kenya
9.1
9.1
The staff was pleasant, the location was ideal! It was minutes away from everything we needed! The actual condo was breathtaking! Every aspect of our room was perfect.
A few things, the actual wash cloths were never given to us upon arrival and when we requested them they made us pay 17usd for 2 washcloths. We told them that we did not receive them and they did not believe us. Also the day we purchased the washcloths we were not told that the water was out and didn’t discover that until we got back to the room. The water was back on before the end of the day, but was out due to a down tower. Also we had a couch bed for the other guest and we had no sheets or covers for them, we were able to get 1 sheet from the front desk. The stay was almost perfect, but these were the few things that were a bother.
🇳🇱
Carina
8.2
8.2
The room is very nice and the condo itself looks super lush. Location is okay - its not that far from the main street. Its just a little dark to walk at night by yourself (as a woman) so i needed a taxi all the time..
The private pool was very cold! But still i enjoyed it (did a Wim Hof every morning ;) The shower was warm but very short warm. They say you get 5 min of warm water, it was more like 2 min. After a long day outside you just need a hot shower (at least i do)
🇬🇧
Annelisa
8.2
8.2
The receptionist was so lovely and friendly. Loved the pool which was mostly empty and my room was amazing massive very comfortable bed. I also loved the view of trees and the plunge pool. The hotel gym was also very good. I also really liked the area being a bit out of town. it’s super close to the new jungle gym which was awesome. Lots of cafes nearby.
The first room I was in was outside the complex which I didn’t like, as soon as I told the receptionist she moved me inside so this was fine.
🇮🇱
ביטון
8.2
8.2
we loved the place its worth the money, we had a nice stay and time after understanding that these things happen at every hotel in tulum or area ,mosquitoes, hot water only for couple of minutes, the only problem i might recommended is to clean the hotel a bit more even if means charging more, this hotel has great potential and we loved it hospitality and had a great time the staff was lovely
🇺🇸
Rodnesha
9.1
9.1
I love the design, very upscale. Very beautiful!
I didn’t like that the bedrooms didn’t have a tv. We like to end our nights with a movie in bed. I also didn’t like the sewer smell in the bathrooms and that they didn’t provide washcloths.
🇳🇬
Bimpe
9.1
9.1
My partner and I had a perfect stay at Cacao Tulum. It was a beautiful experience. The hotel was able to help arrange a pickup from the airport (though at a cost cheaper than what was obtainable on booking.com) and the driver contacted us prior to our arrival date to notify us. The ambience in the hotel was perfect, the room (a studio apartment) was lovely and just what we had expected. It’s a place you can stay for an extended period of time as it had all kitchen utensils, a tall fridge, private pool in the room, comfortable mattress and other needed things to make it homely. The gym facility was good as my partner made use of it throughout our stay. The staff were very responsive and requests were attended to timely. There’s no restaurant at the hotel due to the Covid 19 situation but the staff were quick to help place orders from nearby restaurants with free delivery services to the rooms. They were also very helpful in booking taxis for trips and other personal needs. The rooftop pool has a bar service though which closes by 7pm also due to Covid 19 protocols. I will particularly appreciate Aracelly, the front desk manager as she went over and beyond the usual to ensure our stay was memorable. I recommend that you try to get in contact with her if you plan on booking this condo to ensure you get the perfect treatment. She helped put nice touches to the room prior to our arrival and provided us with everything we needed. She really played a big role in ensuring our stay was memorable. I will definitely use them over and again if I’m in Tulum.
🇺🇸
Rani
9.1
9.1
The property is exceptionally clean and the staff is very friendly and helpful. There’s a very nice pool that we loved. We did not use the gym during our stay but it looked better than your typical hotel gym. The restaurant at the property was not open yet and the staff had great recommendations of places nearby to eat.
Unfortunately there’s still a lot of construction around the area and the roads have a lot of pot holes on the way to the property. We had a car rental and we managed just fine. But I do recommend making sure your car rental has a spare tire just in case. I’m a heavy sleeper so I had no issues. But my friend that I went with is not, she was woken up a couples of days early in the morning with the sound of the construction nearby.
🇩🇪
Fabian
9.1
9.1
The hotel was clean and looked very high class. unbelievable for the low price its stated. Beds were big and comfy. You had a freezer there and a nice clean bath.
The streets in Tulum are a big mess. I've never seen something like this before. How can the hotels be THAT good but the streets are the worst i have ever seen. Big bumps everywhere. Most of the cars from the locals there are damaged. Be careful there when you are with a rented car !
🇺🇸
Nafala
10
10
The staff was extremely accommodating. We got an upgrade to the penthouse suite which was spacious, very clean, and had everything we needed. Housekeeping came everyday and we never had a single issue. The condo also has many amenities including a large infinity pool, pool bar, and gym. The place is close to downtown and many restaurants. Would recommend this to anyone visiting Tulum! We had an incredible experience.
Nothing, everything was phenomenal.
Attractions
Tulum
3miTankah Park
3.3miGrand Cenote (Gran Cenote)
3.3miCasa Cenote
7miCenotes Sac Actun
9.1miCenote Dos Ojos
10.1miXel-Ha
11.1miMuyil
12.3miAkumal
17miXotik-Ha EcoPark
24.3miKantun Chi Ecopark
24.7miSian Ka'an Biosphere Reserve
26.3miPalancar Reef
31miAttractions
Tulum
3miTankah Park
3.3miGrand Cenote (Gran Cenote)
3.3miCasa Cenote
7miCenotes Sac Actun
9.1miCenote Dos Ojos
10.1miXel-Ha
11.1miMuyil
12.3miAkumal
17miXotik-Ha EcoPark
24.3miKantun Chi Ecopark
24.7miSian Ka'an Biosphere Reserve
26.3miPalancar Reef
31miAirports
Cozumel International Airport
41.3miLocation
OutdoorFeatures
Infinity•Rooftop•With viewAge restrictions
Adults onlyAvailability
All seasonPrivate pool
Pet Friendly
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Private entrance
Beach umbrellas
Beach chairs/Loungers
Kitchen
Bar
Fitness center
Non-smoking rooms
Garden view
Kitchenware
Kitchenette
Sun deck
Terrace
Garden
Business center
Elevator
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Patio
Balcony
View
Private Bathroom
Parking On Site
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Activities
Bicycle rental
Bike tours
Happy hour
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Towels/Sheets (extra fee)
Bedroom
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Building Characteristics
Detached
Private apartment in building
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Elevator
Family rooms
Ironing facilities
Non-smoking rooms
Pet Friendly
Private entrance
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
TV
Outdoors
Balcony
Garden
Outdoor dining area
Outdoor furniture
Patio
Private pool
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Couples' massage
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Open-air bath
Outdoor swimming pool
Public Bath
Spa facilities
Spa lounge/Relaxation area
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Inner courtyard view
View
From
$79Check-in
From 15:00
Until 22:30
Check-out
From 07:00
Until 12:00
Pets
Pets are allowed. No extra charges.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Visa,
Mastercard
This property does not accept cash.
Can I bring my pet to Cacao Tulum -Luxury Condos-?
Yes, you can stay with your pet at Cacao Tulum - Luxury Condos. They allow pets and there are no extra charges for having your furry friend with you.
When are the check-in and check-out times for Cacao Tulum -Luxury Condos-?
Should you choose to stay at Cacao Tulum -Luxury Condos-, the doors are open for check-in between 03:00 PM and 10:30 PM. Kindly check out by 12:00 PM.
Does Cacao Tulum -Luxury Condos- come with parking?
Yes, Cacao Tulum - Luxury Condos- provides free private on-site parking. Reservations for parking are not required.
How much does a stay at Cacao Tulum -Luxury Condos- cost?
For Cacao Tulum -Luxury Condos-, room prices kick off at $79. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
Which room categories can I book at Cacao Tulum -Luxury Condos-?
Cacao Tulum -Luxury Condos- offers a variety of rooms including two-bedroom penthouse apartments with private pools, penthouse apartments with private pools, apartments with terraces and private pools, and apartments with garden private pools. Smoking is not allowed in any of the rooms. The rooms accommodate different numbers of adults and children, ranging from 2 adults and 1 child to 5 adults and 3 children. Bed sizes vary and include king size beds and sofa beds.
What are the main attractions at Cacao Tulum -Luxury Condos-?
Guests staying at the Cacao Tulum -Luxury Condos- can enjoy their time at the hotel by making use of the leisure amenities provided. The hotel features an outdoor swimming pool, which guests can relax and swim in. The pool is available to guests all year round and offers stunning views as it is located on the rooftop. It also has an infinity design, adding to the aesthetic appeal.
Additionally, guests can make use of the private pool that is available at the hotel. However, it is important to note that this private pool has age restrictions and is exclusively for adults only.
In addition to the pools, the hotel offers other amenities such as bike tours, yoga classes, and a fitness center to cater to the guests' leisure and recreational needs.
Does Cacao Tulum -Luxury Condos- have a pool for guests?
The Cacao Tulum -Luxury Condos- hotel has one pool available. This pool is open all year round and is located outdoors. There is an age restriction, and only adults are allowed to use this pool. The pool features include being an infinity pool, located on the rooftop, and offering a view.
Which payment methods are supported by Cacao Tulum -Luxury Condos-?
The only payment methods supported by Cacao Tulum - Luxury Condos are Mastercard and Visa. Cash is not accepted.
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