52 reviews
From
$1,656Calle Gama Oriente, Tulum, 77760, Mexico
52 reviews
1/37
From
$1,656Private pool
Free parking
Free wifi
Spa tub
Free Airport Shuttle
Air conditioning
Hot tub
Private entrance
Welcome to the Grand Balam Plaza, a vibrant and luxurious ApartHotel located in the heart of Tulum, Mexico. With its prime location just 0.4mi from the city center, this hotel offers convenience and easy access to all that Tulum has to offer.
Upon arrival, you'll be greeted with a friendly and professional staff who are dedicated to ensuring you have a memorable stay. The Grand Balam Plaza offers a range of amenities to cater to your every need. Take a dip in the private pool, relax in the hot tub or jacuzzi, or unwind at the spa with an indulgent treatment. For those looking to explore the area, the hotel offers shuttle services to nearby attractions at an additional charge.
With 52 rave reviews from satisfied guests, you can trust that the Grand Balam Plaza will exceed your expectations. From the well-appointed rooms with modern amenities such as air conditioning and free Wifi, to the picturesque garden views from the balcony or terrace, every aspect of your stay is designed for comfort and relaxation. Prices start from just $1,656, making this hotel an affordable and luxurious choice for your stay in Tulum.
At the Grand Balam Plaza, we understand that every traveler has unique needs and preferences. That's why we offer a variety of room types to cater to different group sizes and preferences. Our Deluxe Villa is the epitome of luxury and comfort, spanning an impressive 4919 square feet. With a generous space to accommodate up to 18 adults and 4 children, it's perfect for large families or groups of friends traveling together.
Inside the Deluxe Villa, you'll find an array of amenities designed to make your stay unforgettable. The villa features 9 king-size beds, ensuring a restful night's sleep for everyone. Additionally, there are 2 sofa beds available, providing extra flexibility for larger groups.
As you step onto the villa's private balcony or terrace, you'll be treated to breathtaking views of our picturesque gardens. Immerse yourself in the tranquility of the surroundings, savoring the serenity of nature. With all these luxurious touches, your stay in our Deluxe Villa promises to be an unforgettable experience.
Please note that at the Grand Balam Plaza, we accept cash payments only. We apologize for any inconvenience and recommend that you plan accordingly before your arrival.
Book your stay at the Grand Balam Plaza today and indulge in the perfect blend of luxury, comfort, and convenience in the heart of Tulum.
Closest airports
Cozumel International Airport
40.1miPrivate pool
Free parking
Free wifi
Spa tub
Free Airport Shuttle
Air conditioning
Hot tub
Private entrance
Kitchen
Non-smoking rooms
Kitchenware
Garden view
Kitchenette
Room service
Picnic area
Sun deck
Garden
Free toiletries
Extra long beds (> 6.5 ft)
Air purifiers
Terrace
Balcony
Soundproof
Private Bathroom
Parking On Site
Show 24 photos
Deluxe Villa
2 Sofa Beds
9 King Size Beds
4920 sqft
Private pool
Hot tub
Spa tub
Garden view
x18
+
x4
More details
Experience the epitome of luxury in our spacious Deluxe Villa, boasting a whopping 4919 sqft of pure indulgence. With its private pool, hot tub, and spa tub, along with 9 king size beds and ample seating areas, this villa is the perfect retreat for large groups or families looking to relax in style.
9
52 reviewsFrom
$1,656Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Featured reviews:
🇺🇸
Mark
10
10
The owner was amazing, great breakfast and wow! the owner can get you in anywhere
the location is about twenty minutes from beaches
🇩🇪
Robin275
8.2
8.2
Nice community areas, to chill, cook and sunbath Near Downtown, but not noisy. Nice breakfast from very friendly chef! Very comfy, big bed Easy acess through keypad. All of the staff is very friendly!
Pools a bit dirty and sandy. Pool guy thinks cleaning consists of just putting some Chlorine inside and thats it. Same with cleaning the rooms. Just sweep a bit, make the Bed and put some new towels. No room service at all at our first day. Improvement needed here i guess!
🇬🇧
Chiara
10
10
This place is a total gem, I had a wonderful, luxurious stay here. Mike, the host, was incredibly helpful with everything I needed for a great stay. The room was excellent and very clean. Bed was enormous and incredibly comfy, tasteful furnishings, lovely bedside lamps made from tree trunks. The roof terrace is gorgeous, lots of lovely plants, two rooftop jacuzzis!!! Nice place to watch the sunset and the stars at night. Very clean, well-equipped kitchen. Breakfast in the morning was delicious and plentiful. Honestly, a totally excellent place, highly recommended.
Only one thing - water pressure wasn't great in the shower, so bathing took a while. Lovely hot water though!
🇦🇹
Milkica
10
10
We loved everything about our stay at Grand Balam Plaza! We booked it very spontaneous and didn’t think much about - but we got nicely surprised! Starting from the friendly and easy going host, the delicious breakfast, the room service! The whole accommodation is a magical place with a perfect location!
Everything was great
🇵🇹
Bmroque
10
10
After being disappointed with another hotel in the Tulum, the staff at this hotel were exceptional: Tere was fantastic, Mike was very helpful, everyone was very friendly. Room with very comfortable bed. Beautiful common areas of the hotel. I would stay here again.
🇺🇸
Kathleen
9.1
9.1
I highly recommend Grand Balam Plaza. The location was perfect- easily walkable to all the shopping and restaurants in downtown Tulum. Plus, Tulum Beach was only a short drive (or bike ride away). Parking was easy and free. Our apartment was cozy with everything you would need for a short stay- fridge, plenty of space to hang clothes, and a REALLY COMFORTABLE BED! We also loved the lounges on both the 2nd floor and rooftop. Plus, 2 hot tubs. I mean, need I say more? The whole property felt very secluded... even though it's in the center of the city. Mike provided AWESOME service. He was very responsive, helpful, and gave great off the beaten path recommendations. Again, I highly recommend staying at Grand Balam Plaza.
🇩🇪
Marc
10
10
The host is just the best. He gave us recommendations on all the places to visit, good restaurants and really went out of his way to help us out. The whole place is amazing! If you are in Tulum, you HAVE TO GO THERE!!!!
There is nothing we didn´t like! Keep it going like this!
🇹🇷
Lacin
10
10
Everything was great. Perfect location. Good staff.Easy to find the place with given information by Mike.
🇬🇧
Alexandra
10
10
amazing host Mike with brilliant recommendations for food and bicycle hire nearby. beautiful oasis with a cool rooftop kitchen and jacuzzis. cannot recommend this place enough!
🇬🇧
Nicola
10
10
small hotel in a great location
nothing
Attractions
Tulum
1.9miTankah Park
2.2miGrand Cenote (Gran Cenote)
2.6miCasa Cenote
5.8miCenotes Sac Actun
8.1miCenote Dos Ojos
9miXel-Ha
10miMuyil
13.5miAkumal
15.8miXotik-Ha EcoPark
23.2miKantun Chi Ecopark
23.6miSian Ka'an Biosphere Reserve
27.3miPalancar Reef
29.9miPlaya Palancar
30.1miMr. Sancho's Beach Club Cozumel
30.9miAttractions
Tulum
1.9miTankah Park
2.2miGrand Cenote (Gran Cenote)
2.6miCasa Cenote
5.8miCenotes Sac Actun
8.1miCenote Dos Ojos
9miXel-Ha
10miMuyil
13.5miAkumal
15.8miXotik-Ha EcoPark
23.2miKantun Chi Ecopark
23.6miSian Ka'an Biosphere Reserve
27.3miPalancar Reef
29.9miPlaya Palancar
30.1miMr. Sancho's Beach Club Cozumel
30.9miAirports
Cozumel International Airport
40.1miPrivate pool
Free parking
Free wifi
Spa tub
Free Airport Shuttle
Air conditioning
Hot tub
Private entrance
Kitchen
Non-smoking rooms
Kitchenware
Garden view
Kitchenette
Room service
Picnic area
Sun deck
Garden
Free toiletries
Extra long beds (> 6.5 ft)
Air purifiers
Terrace
Balcony
Soundproof
Private Bathroom
Parking On Site
Accessibility
Upper floors accessible by stairs only
Activities
Diving
Movie nights
Snorkeling
Temporary art galleries
Tour or class about local culture
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Suit press
Entertainment & Family Services
Evening entertainment
Food & Drink
Grocery deliveries
Minibar
Tea/Coffee maker
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Concierge
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Executive lounge access
Hardwood or parquet floors
Ironing facilities
Non-smoking rooms
Private entrance
Room service
Soundproof
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Dryer
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Shared kitchen
Stovetop
Toaster
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Outdoors
Balcony
Garden
Outdoor dining area
Outdoor furniture
Picnic area
Private pool
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Drying rack for clothing
Iron
Socket near the bed
Safety & security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Back massage
Beauty services
Couples' massage
Foot massage
Full-body massage
Hand massage
Head massage
Hot tub
Light therapy
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Spa
Spa facilities
Spa lounge/Relaxation area
Waxing services
Yoga classes
Transportation
Car rental
Free Airport Shuttle
Shuttle service
View
Garden view
From
$1,656Check-in
From 11:00
Check-out
From 06:30
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free public parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 2 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
This property accepts cash only.
At what times are check-in and check-out at Grand Balam Plaza?
The designated check-in period at Grand Balam Plaza begins at 11:00 AM. As for check-out, it's before 12:00 PM.
Does Grand Balam Plaza provide parking options?
Yes, there is free on-site parking available at Grand Balam Plaza. Reservations are not required for parking, which is public.
What's the nightly rate at Grand Balam Plaza?
Grand Balam Plaza has a starting price of $1,656 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
Which room categories can I book at Grand Balam Plaza?
The Grand Balam Plaza offers a Deluxe Villa room type, which is a spacious villa with a size of 4919 sqft. Smoking is not allowed in these rooms. The Deluxe Villa can accommodate 18 adults and 4 children, with 9 king-size beds and 2 sofa beds available.
Which amenities can guests enjoy at Grand Balam Plaza?
At the Grand Balam Plaza hotel, guests have an array of leisure amenities to enjoy during their stay. They can relax and unwind in the private pool or indulge in a rejuvenating spa experience at the on-site spa, which offers services such as full-body massages, couples' massages, and various other types of massages. For those looking for more relaxation, they can experience the therapeutic benefits of light therapy at the spa facilities. Additionally, guests can take part in yoga classes to center their minds and bodies. The hotel also provides entertainment options such as movie nights and evening entertainment. For those seeking adventure, snorkeling and diving activities are available. Overall, guests at the Grand Balam Plaza hotel have a multitude of options to spend their time and indulge in leisure activities.
What methods of payment does Grand Balam Plaza accept?
At Grand Balam Plaza, the only accepted method of payment is cash.
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