The room provided was of a good size and exceptionally clean. Air conditioning was provided and I was able to get the room to a comfortable temperature. My room was located in a pleasantly quiet part of the hotel. The bed was comfortable and I slept well. Breakfast was included in the very reasonable price of the room. Service at reception was polite and efficient.

The television was a nightmare to operate. I managed to receive a range of channels but it took considerable time and effort. At times the shower was only luke warm. A kettle was provided but there were no sachets of coffee, tea etc. The details provided by booking.com said that a room safe was provided but this was not the case. Breakfast was provided over the road from the hotel - which was not a problem - but it opened later on a weekend than during the week, no information was provided in the hotel room to this effect.

I liked the concept, spacious apartment with kitchen and kitchen supplies, washing machine. The furniture, doors are at low budget, but is ok. Maybe in the future it will be more qualitative, more comfortable pillows e.g. ) The restaurant in front of the hotel is really good, except for the few comments.

So, noisy music during breakfast - I didn't like it. During breakfast I like peace and quiet, planning my day, enjoying the meal. Waiting time for breakfast - way too long, 30-45 min, that's crazy. Also sometimes the food was a bit cold inside.

Staff is nice and helpful (no problems with check in and check out, luggage storage), very clean room and hotel, comfortable beds, hot shower every time although sometimes You have to wait a bit, warm room. Nice location especially if You want to travel around the country (Chisinau is the greatest spot for that) - around 700-800 m to the main bus station. In the room You have small fridge, kettle and glasses (don't forget to bring Your own tea or coffee). Good WiFi.

Thin walls so if You have noisy neighbours You'll feel it. The second thing is breakfast time - during weekends the bar opens at 9:00 so if You plan some longer trip it can be a problem. Breakfast is "a la carte" so You need to wait for 20-30 min. for that. It's not big (actually only the size of London Breakfast is ok) but very delicious and made from good products. Waiters nice and try to distribute the meal as fast as they can.

The staff was very helpful and welcoming. The food for breakfast was tasty and fresh. The service at the restaurant wasn't very quick though. The hotel itself is in a relatively nice place and the location is convenient. It's about 15 minute walk from the city centre. The rooms were very clean and had everything we needed. The air conditioners worked well.

Even though the hotel is in a quiet neighborhood, our room was overlooking a construction. Unfortunately, the builders woke up our baby. The beds were too soft for us, but probably it's a matter of one's taste. There's no lift in the building which was a bit uncomfortable in our situation, as we had to carry our stroller up and down the stair cases. But it wasn't a big issue.

Very spacious apartment, with a room, kitchen, bathroom and hallway. The bathroom is quite large and very modern, very clean. Quiet area, quiet hotel. Close to the Central Market (Piața Centrală) with its bustling atmosphere, with loads of sellers of fresh fruits, vegetables, local dairy products, which are all fresh and very tasty compared to what you can buy in supermarkets in Western Europe. The hotel is about 20 minutes walking from city centre.

The foam mattresses in the beds are a bit too soft, but it was okay for a few days. There was a bad smell in the bathroom coming from the shower sewage, mainly in the evenings and only on days when we didn't require room cleaning in the morning.

The room was enormous, same goes to the bathroom. Very comfortable. The TV has Netflix too. Toiletries are there, although in tiny bottles. Bed is very nice too. Kettle in the room. A lot of space for your things and the cutest DND signs I have ever seen.

My room was cold, but I solved that with the AC. Depending on the room positioning you can hear the street but it quiets down pretty early. The location itself isn't the best for Chisinau. I could not get to the spa section at all (mind you it is extra fee too) because it was all booked up for that evening. I couldn't close the bathtub either. I can't say anything about breakfast, because I didn't make it (it starts at 9 on the weekends, so pretty late). No teas/coffee (only kettle).

A great stay, requested a lower floor room (no lift in the property) that was met. My room was clean & spacious, with daily service completed (clean towels, bed made and toiletries replenished) Staff really helpful - booking us taxis for our visit to a winery and being available to help us book taxi for the return journey Location was 10 - 15 minute easy walk to the main Square, with some local shops & £ exchange within 5 minutes walk of the hotel. Had breakfast an an evening meal at the restaurant opposite the hotel which were good. Would stay at Familion Aparthotel if visiting Chisenau again

Nothing - all worked well

I stayed with my wife for over one week and enjoyed the proxinty to the city centre, with the peace and quiet of the location and the excellent breakfast service in the Gasthaus just over the road. There was no fuss or bother staying in this hotel.

The crockery and cutlery in the kitchen was a bit deficient and we decided to buy our own breakfast bowls, mugs and had to borrow a bottle opener. It seems maybe these items were stolen before or broken and there is no replacement policy or regualr checking of stock. We were given two extra bowls when asked but they were taken away again the next day!

Room was massive and fully air conditionied really well ,bed was comfortable . Easy access to park your car for 50 lei a day Breakfast was wonderfull ,only reason I did not give hotel a 10 was breakfast was slow coming out and often not tgether , had to wait up to an hour for breakfast some days. Apart from that minor detail the hotel was fantastic value for money ,in good location and if I stayed in chisanu again ,I would stay here .

Just slowness of breakfast service ,even though it was delicious

We had a twin room and the room was of a very good size and comfortable beds. The bathroom was nice and modern. Location is great, as you can walk to the main areas and to the market. We included breakfast, and this was served at the sister restaurant across the street. The breakfast was of fine dining, possibly too fine for our personal taste.

The room had everything.... almost. It had a kettle and cups, but not tea/sugar/coffee or Spoon's. The bathroom had shampoo, soup, conditioner, slippers, personal kits... But no toothpaste. When you're on a stopover like we were, a hotel room perhaps should include this.