I loved how authentically Moroccan Riad Reda feels. I loved the reception when we arrived. No check in desk for us. We were whisked away to a comfortable sitting area where we were served sweet tea and a cookie. "No sugar?" my wife was asked as the host had already taken note that my wife is diabetic without us even mentioning it. We felt like family. Yes the riad was empty of most guests on the day of our arrival so they could certainly give us the extra attention, but the next morning breakfast was served to us on our own special table in a private glassed in room. Mohammad treated us like royalty. I was curious about the pictures on the wall and was given full explanations of who was whom in each picture hung on the walls around us. The hotel lobby is spectacular. The rooms themselves are more modern and perfectly comfortable with plenty of room for sitting. If you want to feel like you are in old Morocco stop in just to see the place. There is an elevator to the rooms but the stairwell is open and bright. The location is perfect if you want to be in the old medina. It is an experience.

Well there was a bed side light out that could have been fixed before we left. There was also the method of payment which to be fair I was warned about before I arrived. They don't take a credit card. Seems a little odd in this day and age. That said when I realized that, they did walk with me to the nearest atm which I may have felt uncomfortable with considering the amount of cash I had to take out. But like everything else here service comes first. Just like the assistance on the day of our departure when Mohammed walked with us to our taxi awaiting on the closest street to the riad.

The location of the place was perfect, nestled in the heart of a bustling souk, it was truly enchanting and magical. The atmosphere felt like an oasis, and honestly, from the outside, you couldn't begin to imagine what awaited inside. Yet, what you encountered was pure magic, and the tranquility you experienced felt as though you were transported to an entirely different realm. The breakfast was nice I especially was very found of msemmen with honey, never tasted such honey. Muhammad's hospitality was nothing short of exemplary. Throughout my stay, he demonstrated an unparalleled level of attentiveness, consistently anticipating and addressing every need that arose with unwavering dedication. His genuine warmth and willingness to assist, always accompanied by a welcoming smile, made me feel not just welcomed, but truly valued as a guest. Under his care, I never once experienced a moment of feeling overlooked or neglected; instead, I felt embraced by his hospitality, creating an experience that surpassed all expectations.

The Riad is so beautiful and the rooms are so well furnished that I had to double check the Booking.com app to make sure I was in the right place for what I paid.😊 Mohammed was very kind and helpful and showed me a few rooms to choose from. All rooms have a very strong aircon and the bathroom has a hot shower. The Riad also has a very comfortable and large rooftop, with tables and long chairs. The location, although within the boundaries of a little zouk, is convenient if you want to stay outside of the Fes medina but within walking distance. Also, if you are traveling light, the train station is about 20-30 min walk. A few minutes walk from the Riad, you have Bab Makina and the amazing Jnan Sbil gardens---many restaurants in front of the gardens. Breakfast is self-service and there is plenty to choose from...hot or cold.

Nothing I can think of.

Riad Reda is a beautiful ancient building in part of the Fez Medina that has been renovated as a hotel. It's small and welcoming so there are not a large number of facilities but what makes this hotel special are the magnificent staff. They are like your family in Fes and make sure you are comfortable, looked after and safe. Soukayna, the concierge, is the kindest front of house hotel staff member I've ever met. She checks every day to make sure you have all you need and can help you with tours, problems etc. She helped me learn some Darija to use in the local shops! Despite being right in the middle of a busy market, it's always quiet inside.

Moroccan riads are traditional houses so you need to be aware they face inwards to a courtyard. This means some rooms don't have outward facing windows (which is normal for these buildings). The rooms are very comfortable though, but the best thing is to relax in the central coutyard, enjoying the beautiful architecture, drinking mint tea, and talking to the staff.

Typical breakfast met our needs. Very good reception and beautiful structure. Fascinating the internal courtyard and the terrace from the sunset. Unfortunately we arrived on a day of celebration and we found nothing (anything at all) open on the first day. We had to change our plans but finally got to see the sites we set out to do beyond Fez.

As important as holidays are in every country, the arrival of tourists to whom entry is granted should still be taken into consideration. Otherwise the impact for many people is negative. Luckily we still found assistance in the Riad and the guys were exceptional

- super attentive staff Mohammed, whatsapp'd you in advance & can be contacted easily. - fast & reliable wifi. - massive breakfast with hot food. - big size room. - good location in New Fez. - beautiful courtyard. - shelves in bathroom. - plenty of electric sockets.

- weak shower. - a little bit noisy. - no chair in room despite there being a desk in it. - despite best effort by Mohammed, still being scammed by local taxi to the train station.

I was very happy with the service from the staff from the minute we arrived until the moment we left. We had booked a shuttle service from the hotel and the driver ( Ahmed) was very kind and professional. One of the staff from the RIAD came to pick us up so he could walk us to the Riad as it is located in the middle of the market. During the day its very cool to experience however at night, it can be a bit scary on your first night but after day 2, you are a local then you are not scared anymore. Upon arrival, we were received by the front desk staff, Mohammed ( Mo) who explained professionally everything about the hotel, amenities, and he even helped us to navigate perfectly through the city and mingle with the locals. Mo went above and beyond to give the best service at the hotel and we had the best experience because of him. We are definitely coming back at this Riad if we ever return to Fez. Another thank you note goes to Zukeyna ( Im sorry if I wrote it wrong ) who was very helpful in advising us where to find the best eats and answering our questions with a smile on her face. In overall, we were very very satisfied with the service provided by the staff.

Its not that we didn't like it but perhaps something that can be improved ( Millennial problems ), some of the rooms in the back have a weak wifi signal. Perhaps the Riad can instal another router somewhere for better connection.

That was a great stay in Fez and would recommend that to all travelers! To feel the real atmosphere of the Riad. To have the old Medina around a corner. Great staff doing a luxury service. Very much supportive with all sightseeing advises, welcome, helping with a taxi to the train station. Big rooms with all necessary equipment and cleaning service. The patio is soooo charming that you may sit in there all the time. You feel as in palace or even museum. Mint tea delivery and extremely kind service staff, not to much disturbing not to less service. So properly balanced! And… a rooftop option to sit, relax, enjoy the view and listen to muesli prayers from above and watch how the city is living. Close also to the Jewish quarter which is so worth visiting.

Simply nothing :)

The staff was very nice and took great care of us. Made sure we had everything and knew all about Fes. Even made sure to get us a taxi that would turn the "compteur" on so that we don't pay too much. Free breakfast, coffee and tea is greatly appreciated. Our room was great and they let us pay over Booking or using a credit card while many places insist on us withdrawing cash as an ATM.

Last morning they told us we could request other elements for breakfast (eggs and other forms of proteins). This should be clear when they explain the breakfast. That said, the buffet part is great and we loved it :)

A beautiful riad in the heart of Fes. We were astonished at the size and beauty of the Moorish architecture when we walked in from the Medina. The riad has great rooms, excellent WiFi, great facilities, brilliant breakfasts and dinners. The place also has a wholesome personal touch to all the staff who work there. Our host, Souka, was so amazing. She gave us inside tips and advice about the best things to do in Fes and Morocco, and crucial lessons on how to engage the Moroccan culture. Nothing was too much for her to handle. She knew everything. We couldn't have survived without Souka and her advice! I would absolutely stay here again if I return to Morocco in the future.

Nothing. It was perfect.