We recently had the pleasure of staying at Hivernage Hotel & Spa, and it was an unforgettable experience. The hotel is perfectly situated in the heart of the Hivernage district—a luxurious area full of vibrant nightlife, top-notch restaurants, and endless entertainment options, all within walking distance. The service at the hotel was truly outstanding. A special thanks to Abdelrahman, the concierge, who went above and beyond to make our stay effortless and enjoyable. From arranging reservations to helping us tick off everything on our to-do list, his care and attention to detail made all the difference. We also want to recognize the lovely and professional Hakima, who ensured that everything in the hotel ran smoothly. She was always available to assist and went out of her way to ask if there was anything we needed. Her dedication to guest satisfaction was truly impressive. Thank you !!

I can't recommend the staff at this hotel enough. They were so attentive and helpful throughout my stay. My room was beautiful and spacious. There was a good variety of continental and local food at breakfast. There is a restaurant in the hotel with both european and local cuisine. I also thoroughly recommend a trip to the hotel's hammam/spa.

I read the reviews before I arrived. It's true that there is noise from the street/rooftop bar, but I brought a good pair of ear plugs and slept really well. The pool is also very cold, as per other reviews, but I actually found this refreshing after the heat of the day.

For our anniversary they decorated our bed with rose petals and it was beautiful. This really added to our stay. The staff were more than happy to meet our needs and expectations. Beds were extremely comfortable - like sleeping on clouds. The breakfast included delicious traditional foods which you wouldn't find anywhere else. The roof top bar had an amazing view and an even better creme broulee and shisha. The staff even gave us blankets because it was a bit chilly at night. Overall 10/10 cannot fault. They even upgraded our room for free.

Nothing

The people are very friendly, the spa treatments were excellent and the extra care the hotel manager took to make sure everything was good was really nice!!

The bar on the rooftop is only open after 6pm. It would be nice to enjoy the sun at the rooftop with restaurant services during the day, but that was not an option unfortunately. At night the rooftop had a great DJ playing! The hotel restaurant downstairs offer very nice breakfasts with many options. One thing that could be improved is maybe a more clear table service. It sometimes felt like the restaurant staff was running around and everybody had 10 different tasks catering to all people all at once. A bit chaotic.. Other than that the staff is super friendly and happy to help!

the property was based in a great location and had a money exchange place next to it. it had a really nice bar lounge within walkable distance. it was clean and also have amazing food

Our room sink on the second day had the middle plunge removed and dirt had come up into the sink which wasn’t cleaned when we came to the room we saw the room clean but sink had stuff in it. other room my parents were in had the door to bathroom Tim broken so the door kept getting stuck so they had to leave the bathroom door open when using.

The staff at Hivernage Hotel were beyond kind. I’m not a fussy traveller but the staff wanted to make sure that I was truely welcomed and had absolutely everything I wanted down to the exact coffee I drink! My beautiful room was very spacious and had a lovely traditional sitting area overlooking the swimming pool and the red city. I stayed at Hivernage for a work meeting - which went without a hitch due to the excellent wi-fi - but I also loved meeting the ladies in the spa and enjoying a little pampering and poolside time as well. Such a lovely hotel!

Maybe the cappuccino… but the espresso was perfect!

I recently had the pleasure of staying at Hotel Hirvnage in Marrakesh, and it was an exceptional experience. From the moment I arrived, the staff made me feel like a valued guest. Amina, Hisham,Laila and Badir, in particular, went above and beyond with their warm hospitality and attentive service. Their kindness and willingness to assist with any request truly enhanced my stay. The rest of the team, though I don’t recall all their names, also contributed to the outstanding experience with their friendly and helpful demeanor. The hotel's ambiance and the staff’s genuine care made my visit unforgettable. I am deeply grateful to Laila, Badir, and the entire team for their exceptional service.

Hotel has good facilities and is easy walking distance to Jemaa el-Fna square and the Medina. I was pleasantly surprised to find I was upgraded to a larger room for free. Staff throughout the hotel are friendly, polite and helpful. The room was very clean and spacious and the bed was comfortable. We ate at the sky roof top restaurant and had a lovely meal and a nice bottle of Moroccan made wine. The service was very good. The hotel serves a really nice buffet breakfast with plenty of choices.

Not at all a fault of the hotel, but around 4 & 5 am the 2 night clubs across the street close and the noise is terrible with cars sounding horns in the ensuing traffic chaos. I got woken up both nights at both times. Be advised you might not want a room facing the junction at the front of the hotel.

The facilities are great: The pool, the spa, the gym, the restaurant/breakfast. Everything about the hotel was exceptional. The staff are friendly and helpful. The breakfast buffet has a variety of cheeses, fresh breads, pastries, fruits, veggies, salads, Moroccan dishes and more.

The pillows are very hard & uncomfortable. The hotel should update them with a variety of hard and soft pillows.

Room was a little small, but really, it was fine. There was nothing to put our luggage on. Other than that, the bathroom was great, the pool as we great and the breakfast was phenominal. he spa was amazing!

It took a really long time to get coffee at breakfast, maybe because we came during the rush, but still. The room didn't have any place for us to put our luggage, other than that, it was great. The gym - none of the abs machines were working right and there was only one machine for legs.