I loved the time I spent in Marrakech and at TCH! The hostel is beautiful and very well located, but its most valuable asset is its staff. I must say, the only “problem” I had during my stay was the earthquake that hit Marrakech on September 8th 2023, the day I arrived at TCH. It was, of course, a terrifying experience, beyond what we can call a “problem”. I do not have any special staff member I can name. ALL OF THEM WERE SPECIAL, FIRST CLASS STAFF MEMBERS. ALL OF THEM. When the earthquake hit, I was on the terrace. As soon as it ended, I ran downstairs and the first person I saw was a staff member from the bar, who asked me “Are you okay?”. He was checking that all guests were doing fine, that all were safe. Yes, the earthquake was shocking, but I will always remember how all staff members were present and with us, despite having their own worries and fears about their family members. I felt protected, cared for, I received information every time there was something available. I saw the staff members and the hostel manager constantly checking on different hotel guests, bringing cookies when we all were spending the night awake. I will never forget the earthquake, and I always remember the caring attention and care that the beautiful staff showed with us. On Saturday morning, breakfast was served, the bar opened, the facilities were cleaned, the reception area was providing information and slowly all was getting back to “normal”. But for me, this was not normal, this was beyond my expectations. I am more than grateful and humbled for this experience. I send all members of TCH my most heartfelt appreciation and respect.

100/10 for a reception ladies- so beautiful, nice , helpful and clever 🩷 Hotel was nice and clean . Amazing and sunny rooftop. Good food in restaurants.

The room smelled of dampness . There was no window in the bathroom , the windows in the room was faced to the courtyard so there was no chance of fresh air .

I stayed here for 2 nights as a single traveller ( 37 year old male) The 4 person room was a great size with one of the better beds i have seen while in a hostel, with great bedding, personal lighting and electrical point for convenience. Plus a curtain for privacy. Great communication with the hostel before i arrived regarding any questions i had. Very friendly welcome and simple check in. All the staff seemed to be happy and always happy to help. Large downstairs seating areas with bar for food and all sorts of drinks hot or cold. Upstairs terrace is a great place to get some sun with plenty of seating and sun loungers. Another bar also serving food and drinks. I needed to print out my boarding pass which the staff were happy to help me with for no charge. I had a late flight so i was able to leave me things in a storage room until it was time to leave, and that meant i could do some more sightseeing without having to worry about my things. They have security at the entrance, so it is nice and safe and very well looked after I paid around £51 for 2 nights. This made my stay great value for money. I will definitely be back and would also highly recommend 👌

Stayed here twice, upon arrival to Marrakech and after returning from a trip to the Sahara, because I could not have imagined staying anywhere else. Front desk is staffed 24 hours and they are all kind, helpful, and knowledgeable. Maps of the area are provided on arrival. Located in a great spot within the Medina. Lobby, restaurant, lounge, and rooftop are all amazing. Great bar with yummy cocktails (with alcohol in them!). Strong WiFi in rooms and all common areas.

Would be nice to see some organized events at the hostel to get guests together!

Ahmed staff was so kind and helping in every situation could possible. Room and beds are clean.

No cars accessible through the street hence walking distance required about 5-6mins

Always love the vibe at CH! Friendly staff and very helpful. Arranged taxi and sorted out a problem we had with no questions asked. Super cool. Clean rooms and bedding. Nice bar and roof terrace

People can actually smoke inside the property, in the open areas like by the pool or lounges. I’d say people should rather smoke on the open roof terrace.

From the first minute I felt very welcome. The staff was so lovely and funny and helped me with all my questions and bookings. They really care about you. We had a lot of good conversations, what I appreciate as a solo traveler. The Riad itself was very clean and beautiful decorated. If something broke the fixed it the same day. The sun loungers were super cozy and it was nice to have some minutes in the sun after sightseeing on the roof terrace. Everything is reachable by walking distance. The food was good but you also have tons of other possibilities near the place. I stayed in a 6 bed mixed dorm. The bed was comfortable and I liked the curtain for privacy. The water pressure was very good and you always had hot showers if you wanted. After midnight it's was not allowed to stay in the common area, so you always got a calm and good sleep. Thank you for everything it was a lovely stay, Zoé

The only thing missing was more storage possibilities in the room. It got quick messy even we tried not to be.

This place exceeded all my expectations. The staff were incredibly friendly and welcoming, making me feel right at home from the moment I arrived. The cleanliness of the hostel was impeccable, and every corner was well-maintained. I have stayed in many hostels across various countries, but this one stands out as one of the best. The quality of service and facilities was outstanding, and I am so proud to have such a wonderful place in my country. The food and drinks were delicious and reasonably priced, adding to the overall fantastic experience. Highly recommended for anyone visiting Marrakech! I even added an extra night to my original reservation ❤️

We absolutely loved everything about our stay! The rooms were super comfortable, and the bathrooms were impeccably clean. The staff were beyond amazing—always extremely helpful and instantly ready with the information we needed. The Riad was breathtakingly beautiful and perfectly situated. The prices were incredibly reasonable for such high quality. Every amenity was top-notch and fully functional.

The lunch and dinners were decent, though they could use some improvement. It's not the Riad's fault, but some guests were occasionally a bit loud in the shared area by the pool.

Such a beautiful place to stay. It has a really nice pool and terrace area, good food, good music and vibrant atmosphere. Plenty of fun activities like quiz night and yoga for the guests. The staff were amazing with exceptional customer service. Special mention to Younes, who made me feel so welcome from the start and was very helpful. ilham was also really friendly, always smiling and making everyone around her smile too. Thank you so much, I’ll know where to come when I return to Marrakech :)