Excellent location right next to the castle ruins in Valkenburg, as well as a lively restaurant area, with ample public parking space in the front. The staff was very friendly and welcoming, and the room decent for our needs, clean and quiet with good quality WiFi.

The beds were quite uncomfortable, with an extremely soft mattress and pillows that caused a drowning sensation instead of a relaxing sleep. The room also seemed a bit old-fashioned, although everything was clean and proper. We were surprised to discover that there was only an espresso (coffee) machine in the room, with no ability to make tea -- a kettle would have been more appropriate. Also, no proper glasses, just plastic cups everywhere was a bit strange to see in a four-star hotel.

Fabulous warm welcome from staff who were friendly, helpful and for whom nothing was too much trouble. Such lovely people! Really comfy bed and airy, good sized room with Juliet balcony. The bar was brilliant and relaxed with a great selection of beers and local snacks served beneath a glorious panoply of foliage and crystal chandeliers. It’s essentially a lovely conservatory so you can people and parade watch in comfort. You’re within a few paces of shops, markets and tons of bars and restaurants. Parking is sensibly priced and easily accessible. We loved it and hope to return.

The hotel is ideally situated in Valkenburg a stone's throw from the center where there are a lot of restaurants. Check-in and check-out were seamless and well-handled.

When I enquired at breakfast if there was a bread toaster, the hotel manager snidely remarked that they do not have one in the breakfast area because "it would send smoke into the hotel and the hotel would have to be evacuated." Really? First time I heard that one.

There was airco and a fridge, it was clean and big in a gorgeous setting. 😍

There was one thing, we were coming back from pinkpop really late on a hot day. So we really wanted to sleep in a bit. The strange thing was that the curtains that create darkness only covered half of the windows, so at 0500 in the morning, it was really bright in the room.

Hotel is located in the heart of Valkenburg. The room was clean and comfortable. Breakfast was offered including eggs, bacon, breads, fruite, yogurt, meats, coffee, milk , water and juice. On-site parking was a huge benefit for a small fee.

room excellent staff polite friendly and efficient

after staying here before shocked that the breakfast buffet had become smaller with less choice, and no bar food/snacks available

The room was absolutely fantastic, the staff very friendly and the location was superb right in the center.

The breakfast was okay but quite simple.

Great location in a beautiful town! Awesome Christmas experience! Lovely breakfast.

Not a full shower - Only a bath & low handshower

Very friendly and helpful staff. Excellent location. Rooms were cleen and bright.

Would have been nice to have tea making facilities in the room...a brit thing maybe. And a toaster at breeakfast.

Very cozy and comfortable hotel. The Christmas spirit was felt throughout and a really enjoyable stay.