Receptionist are very helpful since it’s our first time.

Disappointed to the SPA STAFF. with the recent experience my spouse and I had at your spa. During our honeymoon, we booked a massage appointment that was unfortunately scheduled incorrectly by your staff. When we attempted to address this issue, we were informed that the booking could neither be changed nor canceled. Furthermore, we found the staff to be unhelpful and inattentive. Instead of assisting us, they were observed chatting amongst themselves, showing no effort to resolve our issue. This has marred what should have been a special occasion for us. I hope you can address this matter promptly and take steps to improve your customer service

There are lots of options to enjoy, from an outside pool with jets and waterfalls to different types of saunas inside and different pools to sit in. Evening meal was excellent! The waiter staff in the restaurant on the ground floor next to the baths were all excellent - very speedy service and the food there was great. I was also happy that it wasn't a naked spa - you have to wear pool clothing.

The different pools inside all mentioned different fragrances which I really couldn't smell at all. It was quite tricky finding a place to sit during the day, as nearly all the seating had been taken already. Don't know why the cafe on the second level is included as it was difficult to understand how to order - and what you could order was pretty basic.

Fabulous location away from the city, a perfect place to rest and relax. Friendly helpful staff, good food and nice selection of choice. Self service breakfast with everything you might want. Spa and pools are wonderful and lovely outside facilities when the sun shines, just gorgeous! Comfortable spacious room with balcony. Thank you for our stay, would definitely stay here again.

There isn’t really anything to add here. Other than suggest the hotel update the room showers to a walk in shower. I missed having coffee making facilities in my room. Someone did pinch my flip flops however they were quickly replaced.

Breakfast was superb!!! The location was excellent!!

I was dissatisfied with dinner. The salmon was undercooked, which can be hazardous due to the risk of parasites. When we mentioned this, the staff didn't take any corrective action and simply said, "Next time we hope it will be better." This is not what I consider good customer service. Additionally, while I understand the no-photography rule in the spa area, it's a shame to miss capturing its beauty.

The spa you can use it even after check out, nice, big room

At the bar next to reception not a friendly staff, I cannot proof but I am more than sure that they giving you less than should if you taking a shot. Maybe they tried before served if the rum was good enough to serve ;) as I said i cannot proof so lets hope that it was a mistake and they are not cheating on others.

The location in the middle of the park is just great. The spa was big and clean (which was surprising having in mind the size of it and the amount of people visiting), the water in the pool was just right temperature. The sauna is a bit small but the steam room was spacious and we enjoyed it. The hotel itself is decorated simple and elegant. The room we had was very comfortable. The staff was very helpful and accommodating at the reception, spa, restaurant - they all are doing an amazing job.

The breakfast wasn't wow but alright.

This was my second time in this hotel. I like everything, the room is clean, a large spa center, an outdoor pool and a lot of the same inside.

On my birthday I decided to go to rezul. The price was 22 € per person, where we just went to the shower and they brought us clay for the body, after which we simply washed off with water. In my opinion it's a bit expensive for this. They did not offer any minimum discount for the birthday

Excellent services! Very nice breakfast, friendly staff! Absolutely recommended for a relaxation day or an overnight stay. Spa is amazing!

One of the only drawbacks is the massage. The therapist was not so well educated and did not treat us the way they should for the massages we asked. Therefore, it is not so easy to book a massage in advance through the phone, as you will never know the exact time this will take place, until you go there. English language is not available at the hotel. Everything is writter in english - same for the website. But this is managable.

The Thermen was the main draw for us and as entry was included in the room rate it our stay more reasonable value for money. The staff were charming and the restaurant offered a nice evening meal and a good breakfast selection.

I’m not sure why they are listed as a ‘Fietsers Welkom’ hotel. There was nothing obviously cycling friendly about the hotel and (importantly for us) there was no secure undercover bicycle parking. The main hotel looked good but the room was looking a little tired in places (particularly the bathroom) and while there was a mini bar (extra charge) there were no tea or coffee making facilities in the room which was a surprise for a hotel charging as much as they do.

Its a really Nice location close to everything. The Spa is beautiful there is engough to try and see to fill a whole day. The best thing is that you can go from your room straight to the thermen

The breakfast was very underwhelming and not properly refilled. Warm foods were cold. There is only one elevator and it is really slow so sometimes you need to have some patience