Everything. It was brilliant. The staff were so friendly and helpful. Rooms were very clean and spacious. The communal areas were also lovely and quite luxurious. Free tea and coffee and cake for "Fika time". The evening meal was delicious and plenty of food. I'm a vegetarian and they made me something special. In the morning we had an early flight so they arranged for us to have some early breakfast, Jan Erik was brilliant and ensured we had everything we needed. I would highly recommend this hotel and we will be back.

There is a "museum" in the hotel that seems to be celebrating the culture of whale hunting in Norway. Not for me!

The hotel is beautiful, staff were friendly and helpful, rooms were very spacious and beds extremely comfortable. The decor in the hotel was themed with the whaling history of the area. The breakfast was very good and we had dinner included which we didn't realise was a help yourself buffet style, however, it was also good. There was a bar under the hotel that you can access from the reception and 24 hour tea and coffee in the reception area. The location was great and pretty close to everything.

No tea and coffee in the room but it was offered 24 hours in reception.

Everything was spot on! In particular, the staff were amazing! Having arrived late (midnight) because our flight was delayed, we were expecting problems checking in but we couldn't have been more wrong. The guy on reception was instantly welcoming and friendly and even kept the bar open so we could get a drink after a long day. While drinking the beer (local brew for those who are interested) we were given tips on what to see and were to go. We followed the advice the next day and were not disappointed. Breakfast had everything you could imagine. From cooked food to fresh fruit and produce and meats and cheeses, it was all there. We lost our room key while we were out and was expecting to be charged for a new one but again the amazingly friendly staff just gave us another for free! There is also a secure lock up to leave your luggage if you are not leaving immediately after check out which was also free (we've been charged for this sort of thing in the past).

Nothing to say here!

Elegant, beautiful and sophisticated from the moment you walk into the lobby doors to the room. The staff was extremely polite, kind, serving and great talk, specially the awesome blonde female attendant ( I wish I could remember the name). She answered every question we had about the area, the town , recommendations and even took the time to personally write down on a map specific instruction of where we needed to go to see the most iconic things in town. The hotel provided the two of us with umbrellas since it rained the whole day. The pastries were delicious and the dinner buffet was exquisite. The hotel even has some sort of museum inside which was awesome. Have no complaints . Would totally stay there again if I ever come back.

I have no issues. Maybe just to consider including some amenities in the bathroom.

The staff were very friendly and helpful. There are a lot of communal areas. The layout of the hotel is very good. The evening meal included in the price, in addition to breakfast was a nice touch. Both were buffet style with lots to choose from. The 'mini whaling museum' was interesting, bringing home the brutality of the practice. The hotel is a short walk from the train station. No more than 5mins.

There were only a few electrical outlets and none around the beds.

We booked flights with Ryanair and decided against the journey into oslo as we were only there for the weekend and so glad we decided to stay in Sandefjord. The hotel is in a great location for exploring . It's only a 5 minute walk to the station so you can easily get to and from Torp. The staff can't do enough for you and are all so friendly. The rooms were good and beds comfortable. The breakfast and evening meals were also good. I would definitely recommend.

Good location. Price includes evening meal and afternoon Fika. Great shower. Nice comfy armchairs in the room. All staff were very helpful and friendly.

No power sockets beside the bed. Room didn't have a fridge. Table/desk didn't have a light which it needed. Soft fluffy pillow on the bed which I hate but Anne on reception very kindly searched and found me a firmer one.

we loved the location being so handy to everything and even with our hire car there was solid parking underneath. The added bonus of breakfast and dinner was a nice surprise. The wifi was also very good and given we could also invite others to join us for a meal at minimal cost was a bonus.

there was no aircon plus we had to move rooms for the second night and it appears this is the norm as many were doing it. The second room although better had worse bathroom facilities. Also, some of the staff need to learn better customer service, esp. when guests are waiting.

Staff very helpful with both local informationand helping me use the transport app. . Providing dinner was a real bonus. Not fancy but delicious. Excellent value for money..

Dragging my luggage up the stairs and finding my way to my room on arrival. It was a bit of a mystery tour. Once navigated all good..

The hotel staff was very kind! They gave me some tips to get to Torp airport early in the morning and told me about the shuttle bus available at the Torp station which I didn’t know about. When I left the next day at 4am the person at the reception was once again fantastic, giving me a sandwich and fruits and coffe as I wouldn’t be able to get breakfast. Very kind and helpful staff!

Bathroom could be better