The breakfast was 150/10. Very good

2 of the nights we were there the guy at the front desk working the night shift he never acknowledged us when we came to get some info until after some time . And he was not welcoming when we did ask a question. But was friendly an welcoming to the white guests very attentive

I received a great room with a great view. I could not have been happier inside my room. Everyone was very friendly for the most part. The location feels safe.

I was unable to get either TV to function. I was leaving in the morning in a hurry to get to the airport on time. When I checked out they were very distrustful of me and would not let me leave until they sent someone to the room to check it. They asked me what I used from the mini-bar and I told them honest answer. The person found my answer was true. So I waited a long time for their distrust. Like I would really travel all the way to Panama just to steal basic items from a hotel room, get real - I did not like this final part of my experience. You have my credit card on file, so just leave me alone and let me go. I am a hard-working international traveler, not a thief.

Novotel was a very decent hotel. My room was spacious, clean and comfortable. Breakfast was great with quite a few options. I was greatly assisted by front desk staff especially Leonella (if I got the name right :)) The price for what it offered is certainly one I thought was decent. I enjoyed my stay there and particularly because of location & amenities.

Wished there were a pool & a better procedure to use the lifts because I had much difficulty getting the key to work which I had to have reset on numerous occasions.

The location to fabulous restaurants and the Metro, huge T.V. and great channel selection wonderfuliy comfy bed and bedding good sized cooler

The painfully slow and torturous check-in which lasted about 20 minutes, no pool, no gym, upper restaurant closed, bathroom door couldn't close properly and had to be locked, no plug for the basin, much water wasted waiting for hot water in shower and basin

The staff at Novotel was very helpful. The man in charge was able to get us a room immediately when we arrived back from our cruise even though it was only 10:30 AM. They arranged transportation for us which was excellent. The food in the breakfast buffet was very good, with a large variety of choices. We ate dinner, our first evening there, at the restaurant and we were very surprised and pleased with the quality of the food. I would highly recommend Novotel to anyone traveling to Panama City.

It was our first time in Panama, and the hotel was a very positive part of our experience. Excellent breakfast, not continental, and the staff was very welcoming. We would definitely go and stay there again. Wifii was also very good.😊

The hotel didn't have a shuttle service, which I thought could be nice and would save the guests the price of the Uber to and from the airport.

The location is perfect, about 1 block away from the metro. Super clean, amazing staff.

Fridge was too loud and water kept leaking. The doors are heavy so when closing it would make a loud bang noise, which is uncomfortable when other guest come in late and let the door slam. The water took a while to heat up. Because of the location there is a lot of traffic during peak hours and getting a cab/taxi/uber is difficult and expensive.

We actually didn't eat breakfast at the hotel, but we did order room service for dinner one night. The food was still warm when it got to us. It was good and flavorful. The staff member who brought the food was very polite.

The only thing I did not like was how cold it was in the room. After coming from outside where it was warm to hot, the room was extremely cold. That is my only complaint.

The staff are extremely helpful and great that most could speak some English. The guard posted at night was very comforting for a solo traveller. the modern decor is very inviting. The first room I had was in better condition. I wish they knew more about the area. overall it was good.

The doors are very loud when shutting from other rooms and makes it difficult to sleep. not sure in would stay there again due to the noise. The walls in the bathroom were dirty and could use a better cleaning plus the bathroom door was in very bad condition on the bottom. it would be nice for a shuttle service to the airport at less cost especially when staying for multiple days.

The location is perfect. For locals and for travelers, it´s in a good place to enjoy the city and Via Argentina. Really nice and artsy neightborhood if your are looking for something rich in culture and night activities.

Breakfast is not bad, but it could be better. Still you can not include it in your stay. The street offer on breakfasts is rich.