This is my home away from home. Security is very important and is first class at this hotel. The staff cannot be faulted. Great views, good food, comfortable beds. If there's a problem, the management sorts it out quickly. Nice gym, good location for walking, jogging but dont carry a phone or camera unless you are escorted by security. Walking distance to eateries next to the harbor, also a decent supermarket. The place is being upgraded which looks very well done.

Don't stay on the harbor view side, it can be noisy on Friday and Saturday nights with street and night club fighting and gunfire. The pool is not very nice, too small, Ok for kids. Sometimes the management books all restaurant seats for convention guests which is the height of bad manners. Also beware paying for the executive floor because when that is booked, the management just kicks you out. This is a fatal flaw with this hotel. It would not be tolerated in the USA or Europe. To displace long term paying guests from facilities like the pool or restaurants in favor of people who are not even sleeping at the hotel is stupid, infuriating and extremely rude. It makes you feel like you as a paying guest are a damn nuisance. Very hurtful.

Excellent views of the Sea and harbor from two sides of the hotel. food is excellent and improving under Chef Lal. Staff are very friendly and make me feel like i was one of the family.

They sometimes reserve all restaurants and the executive diring area for private functions for several days which means yiou have to eat in the bar or downstairs in the tiny coffee shop. Fot a five star hotel this is astonishing and makes me think that they chase the money at the expense of caring for the long term guests (I stay here for 2 to months and up). I have never met Senior management of the hotel, and i have tried to join their loyalty program but the web site does not work. The wifi is often so slow as to be useless so i bought my own remote wi fi to be able to work anywhere in Port Moresby. The city is a bit dangerous but there are really nice walks down to and along the beach, just dont carry things which you dont want stolen.

Location overlooking water by a conference center. Taxis, etc know where ihotel s. Clean, quiet. Elevators. Room wasn't ready when I arrived so they upgraded me to a top floor suite. Hotel is 12 years old but has an established feel upon entering. Desk personnel lent me two types of tape to fix rollator breakage from flight.

Shuttle from airport never happened, or it did but I hadn't been informed what to look for. They were happy to call my next hotel to pick me up.. Hotel could be anywhere: Not especially Papua New Guinea. You ask about breakfast? Not included. No porch in the penthouse. .

Everything at this hotel was fantastic, our room had a fantastic view from 12th floor and nothing was any trouble to the staff at all. All Breakfast and every meal, buffet lunch with friends we had at the hotel was brilliant. After meeting with Som and Lal, under the direction of Som both these two men know their stuff and put into practice, they booked us into the 15th floor for a 5 course Sunset Dinner, to celebrate our 47th Wedding anniversary, and both of our 67th birthdays much to our delight everything was brilliant along with a beautiful sunset in the background so if celebrating special occasions or just being on holidays and pampering yourselves, do yourselves a favour and splash out as you won't be disappointed and we look forward to catching up to you Som and Lal both again somewhere in the world. All the staff were attentive and always smiling. Beauty Spa was great, hubby also enjoyed his pedicure, hair salon including a haircut was great and head massage was best I have ever had. Namaste and happy travels.

Nothing to say.

The room was great. Worth the price that we paid for. Plus booking online gives you a good discount as well. Hotel was also near a lot of great restaurants and bars in the Harborside area. Would defs book again

Everything was okay. Only thing I noticed was that the room I had (singe room, twin beds) didn't have amenities like soap or even shampoo. However, they did provide toilet paper and a couple travel sized bottles of lotion. The air conditioning also was an older model and took a second or two to figure out how to turn it on and adjust the temp.

The hotel had amazing view facing the seafront promenade with balcony that you can open the door for some fresh air. The staff were also very efficient and helpful during my stay there. The breakfast spread was excellent.

Generally Port Morseby is not very safe to venture out on your own if you are a tourist, which means, unless you have escorts, you are pretty much stranded in your hotel room. The limited choice of food menu meant I ended up eating the same thing almost every night.

The staff were so friendly and helpful. The food was lovely. The view was great. The beds were so comfortable. I had a really wonderful time.

I made a reservation for two on the 15th floor, and it was confirmed. However, when we arrived, our table was not set, and our sitting spot was changed. I was very upset because they assured me everything was confirmed. Despite this, everything went well afterwards because they apologised sincerely. I believe they can do better.

Almost everything. Good working front desk (Miss Dorothy), good working guest relations (Miss Crystal), great managers, super bar, real coffee, excellent food, good working house keeping, comfortable beds, super view.

Nothing really, maybe just the weak internet connection

Comfortable clean room, with a superb view. The staff were attentive, polite & friendly. The excellent buffet breakfast made it easy to eat early & be on our way to the international airport, in the complimentary shuttle bus.

You would have been disappointed if you were expecting the pool to be operational as pictured on the advertisement. Closed for renovations.

I like the included shuttle service from the airport to the hotel. I loved the breakfast brunch. I enjoyed the smiling faces of all the employees.

There were several stains on the carpet in my bedroom. I do not blame the maid for this because it's not her job to steam clean the carpets.