Great location next to a big mall, easy access from level 1. Mall has lots of food options. Friendly staff and happy to chat. Breakfast was amazing, totally recommend it. Courtesy bottled water was a bonus. Beautiful balcony over looking the pool area. We had a washing machine and dryer that was so nice. Courtesy shampoo and conditioner was really nice too. Pool was refreshing and very clean.

We had a full kitchen but no cleaning supplies given - no dish cloths, tea towels, detergent etc. Our bed was really hard, and prevented me from sleeping well. That's why I rated the beds poorly. But other beds in the 2nd room were really comfy. I reckon if we had asked for another mattress they would have got us one though - with a smile.

I like nearly every thing, well set up, clean, and friendly staff.

I didn't like the mattresses used at the non exective rooms, like level 7 we stayed. The mattresses were thick but easily bends that makes laying down on it uncomfortable. Your back pains and makes turning, and getting out difficult. Mattresses at the exective level rooms are firm and comfortable. Few maintenance issues on the doors needs repairs but are not given priority. It's posses security risk for guests especially women. There's only one chair in the room. There's no spare chair for the second guest or visitors. Needs immediate attention.

We liked that the rooms were serviced daily fresh towels and bed made up. The food was generous and the accessibility to different amenities just makes this an excellent choice.

The bathroom whilst clean and fresh towels were provided, we did notice cockroaches in the bathroom. If the bathrooms in the deluxe rooms be fumigated periodically, that would be beneficial to the hotel. Another thing to add not saying we didn't like it, but for improvement, the temperature on the floor we stay on was extremely cold. (General elevator lobby and corridor to rooms)

Great location. The local staff in particular drivers and lobby staff were excellent, especially, William, who went above and beyond, helping with luggage and showing us around the foyer and restaurants and second entrance to the hotel.

Nothing but if i have to say something it is a place for the 'privileged', and you notice the stark difference in class inside and when out of the hotel, but unfortunately that is life in Port Moresby.

I like everything about Stanley Hotel, the staff, food, comfortable bed, cleanliness, pool and professional staff.

I did not like my room service order for breakfast was not handled adequately. I suggest that the staff must always listen to write down the order and then repeat it back to ensure that the order is correct. In this case the staff was talking whilst I was given the order resulting incorrect order because she did not really listen.

Highlight was the silver leaf restaurant. Staff friendly and price was great for the quality of hotel.

Breakfast was included but there was confusion on where we were to go to have buffet. We thought it was ground floor. Asked staff at door and she said we had to pay. Later we found out she should have said the breakfast included is upstairs. But just ushered us in, with us unaware there was a second buffet We ended up paying which was not supposed to happen and when checking out and querying, were told that our included breakfast was upstairs so we spent over 175K on a plate of bacon and eggs and some Pancakes fruit and 2 coffees and a tea. Left a bit disappointed.

Buffet was great with the variety of fruits and vegetables. Bottomless coffee is a good deal. Omelette was nice though the chef was grumpy.

I ordered IRD for breakfast but what came what not what was written in the menu. Some items were missing. I had poached egg that was supposed to have avocado on sour dough bread. Avocado was missing.

Madlyn from the green leaf restaurant on the ground floor was absolutely wonderful. Always greeted with a smile for every coffee we requested. Keep up the great work Madlyn :)

The kids pool being out of service. Our bathroom door couldn't lock making it very unpleasant for a family of four. The room was small to our expectation and the TV couldn't work the next morning which was unfortunate. Check in experience was very poor for a luxury hotel. I wasn't greeted at check jn but was told to wait before being greeted.

The bed, the room itself, the cleaning and security and kitchen staff were great and friendly. The location was great.

The checkin staff were a bit slow with no personality. It would be nice to have wifi available at the checkin desk on arrival. Lots of bad smells from other guests... Would be great if the pool area had more shade. eg umbrellas

The view, facilities, proximity to the mall and the cleanliness.

Not so much the property, but the nosy neighbors. Turns out there were a group of teenagers (about more than 10 without adult supervision in the room next door and were so loud the entire night). Saw them leaving their room about the same time as we did, and that’s when I realized there wasn’t any adults with the whole lot of them.