This hotel is right on the main square but we had no problem with noise. It is very convenient for visiting nearby sites. The staff were nice and helpful. We stayed in the "presidential suite." It had an extra space with some really nice antique furniture, but that space is back in the center of the hotel with a view of the light well rather than the square. The view of the square is from the bedroom, but it is not as good as I expected, becuase there is a great big beam in the middle of the window right at eye level. I could watch the square if I sat on the floor. It was really interesting to do this, but not quite what I expected. The hotel was comfortable and clean and the breakfast was good. The view from the roof breakfast area is great.

The staff was very friendly and the rooms big and comfortable. The undisputed highlight however is the rooftop bar/restaurant which has an unrivalled view over the plaza, the cathedral and the volcanic mountain range.

If you have a room that is facing the interior vent/courtyard, note the windows are thin. If there are people chatting, you can hear conversations from the rooftop and others that have their window open (as a result we had our window closed for the evening, but still had some disturbance from people waking up to catch the early outward bound busses.

This hotel's location is one of the best in Arequipa for tourist. It's right on the Plaza de Armas. When we stepped out of the hotel's front door we were only steps away from the center of the plaza with the central fountain and cathedral right in front of us. You could catch a cab right from the entrance of the hotel or walk a few feet to the square for tours. The room has a heater, a modern and specious bathroom. The bathtub had built-in hot tub jets. The hot tub stayed hot even after a long soak. The rain shower had hot water and good water pressure. The breakfast restaurant is located on the roof of the hotel with outstanding views of the Plaza de Armas and majestic volcanic mountains. The free breakfast was cooked to order, but there was also a small breakfast buffet included. The ladies that served breakfast were kind and helpful. The even took good photos of us with the Plaza and mountains behind us. The staff is accommodating. They made sure we had transportation as needed. They worked with us to find tour contacts that gave us the tours we wanted.

The window of our Presidential Suite on the second floor and a limited view of the plaza due to a centuries-old historic walkway (walkway not commonly in use) located outside our room. However, I would still pick this room again because it also had access to a small courtyard that only we could access (other rooms had windows facing the courtyard, but no other rooms had a door to access it).

This hotel's location is right on the Plaza de Armas. The room has a heater, a modern and specious bathroom. The bathtub had built-in hot tub jets. The hot tub stayed hot even after a long soak. The rain shower had hot water and good water pressure. The breakfast restaurant is located on the roof of the hotel with outstanding views of the Plaza de Armas and majestic volcanic mountains. The free breakfast was cooked to order, but there was also a small breakfast buffet included. The staff is accommodating. They made sure we had transportation as needed. They worked with us to find tour contacts that gave us the tours we wanted.

Perfect location, quiet & large “colonial style”room with big bathroom & shower, super comfy bed,pillows & linens. Very helpful staff, rooftop bar/restaurant with fab views of the parque. Easy to get anywhere from here. The lobby is pretty drab and doesn’t reflect the charm of the rooms.

Breakfasts were just ok- nothing great except service & view. But there are a few excellent cafes nearby so it’s easy to have a better b’fast for extra $. I would have rated this hotel a 10 but for the bland b’fast.

I traveled all of 2023 and this hotel earned its spot on top of my list. Great location on Plaza de Armas with a killer, really romantic roofdeck view of the volcanoes surrounding Arequipa. The breakfast was phenomenal - buffet plus items to order a la carte. I booked a room with floor-to-ceiling windows. Everything was spotlessly clean. Beautiful shower and bathroom. The staff was simply phenomenal! There was a city-wide water outtage due to damage to some major pipes but the hotel went above-and-beyond to provide containers of water for its guests. I was still able to take a short shower. Simply wonderful!

The hotel is located right on Plaza de Armas, making it very convenient for accessing the city and getting around. The views of the square and the Chachani Volcano from the hotel is excellent. Especially the rooftop restaurant is offering a fantastic combination of views, mood and food. A bathroom design to open to window in private room is very impressive. And all the staff were very friendly. It has been very happy, peaceful time for me.

A facility of Gim in the hotel is not enough.

We chose this hotel based on all the reviews and (on balance) it was probably the right decision. The view from the terrace is amazing and breakfast was good. However it is expensive and when we paid this amount elsewhere in Peru we got outstanding service and magnificent breakfasts.

We felt that the management of the hotel needs to be tightened up. We had ordered takeaway breakfast for our 5 am flight, but it wasn’t there when we got up. Whilst the terrace has a lovely view - the sofa doesn’t have a cushion (we asked). Breakfast is good however a little confusing - you have to order every item individually and there is an implication that you only order one dish dash but the hot dishes were very small. Also the waiter forgot some of our order. On Sunday there was a buffet which was much better because you could just help yourself. However, all the dishes didn’t arrive until an hour after service began.

Excellent location on Plaza de Armas. The restaurant on the roof has a beautiful view of the plaza and the volcanoes. The staff is great, very helpful. Have to make mention of all the people at the reception- super helpful. Victor who works the door is really all around the hotel and was exceptional. Everyone was friendly. Very good breakfast! Spacious room. At the time of booking, Booking.com already gave me an upgrade to a suite. The bathroom also had a separate drinking water faucet. It was great to have this rather than keep on buying bottles of water. I initially booked only for 2 days. I liked it so much that I stayed there again another 3 days after a trip to the Colca canyon.

People have written about the views from the room already- the construction of the building is such that the windows facing the plaza give views only from their upper half. It wasnt an issue for me. The noice from outside does carry in. That said, at night it seems generally quiet. On Sunday morning there's a flag ceremony on the Plaza and they start early. I used ear plugs

The hotel is in an excellent location right in the main square. All the main sights are in walking distance. There are amazing views of the city from the roof top bar and restaurant. A perfect place for a sunset cocktail. The staff were very friendly and helpful- particularly on the front desk. The room was a good size and it was an added bonus to have a separate filtered water tap.

We slept with the window open which meant there was some noise but we did not find it too disturbing.