All the necessary comfort for my stay, which I wanted to be pleasant due to the reason for my visit to Angeles, i.e.: fully functional air conditioning, a spacious shower with a very pleasant jet, security for personal belongings, and the quality of the continental breakfast. Additionally, there are three excellent restaurants within the hotel premises, in case you prefer not to leave the hotel environment. The bed was perhaps a bit firm for my taste but still comfortable nonetheless. The location is excellent—20 minutes from the airport and also close to SM Clark Mall (20 minutes on foot). It is near the red-light district, but this is not an issue. Good value for money.

The very close monitoring by the staff is more of a cultural aspect related to the country rather than something specific to this hotel.

Excellent hotel. Been to a few during my time in Angeles City over 15 years. Stayed for one month Late Feb 2024 to Late Mar 2024 as a solo traveller. Discreet and Quiet even though my room was next to the huge air purifiers. (Must be air conditioning blowers) Room 702. Close enough to night life. About a 15 minute walk and very safe. Most of my walks were after midnight and approximately a 5 minute walk to Casino Filipino Very well equipped Gym. Great swimming pool. Extremely friendly staff from the check in, security, cleaning and dining. Lifts were clean and the aisles were always air conditioned, smelt great as they had automatic scent machines (I think) and clean. Experienced a brown out during my stay but generators were running within a few minutes. Linen and towels were pristine. Mattress was extremely comfortable for my back would rate it as medium to firm. Had no issues on my back as I slept there for nearly 30 nights. Free breakfast in the morning with ample selection and an egg station. This is more akin to a 4 star hotel. Great little ATM on the second floor and really safe. Ample eateries close to the hotel. There are numerous people to mention that made my stay brilliant James (Front desk) Floyd ( Breakfast at Level 4) staff at the Namari Japanese and Cactus Smokehouse restaurants etc too many to remember and mention

Although Wi- Fi speed showed 100 MBPS download and 50 MBPS upload.It somehow felt slower. Maybe it is my mobile phone?

Top notch service provided by all hotel staff members. From the hotel security, valet parking, receptionist, housekeepers all the way to the restaurant team members. Been to 30 over countries, tried 100s of hotels but none was close to the service we received from this unassuming hotel. Absolutely faultless service. The rooms were of good size, and so were the bathrooms. Always cleaned properly, every single day.

The hallways were not airconditioned, so it was fairly hot as there were 40 close to 50 degree days when I was there. I understand the cost saving measure though.

Felt luxury. There are pool and gym on 4th floor. Too friendly staff, greats every time. Cool view from the windows, but people live right on the river in 400 meters from the hotel. It terrible to realise.

Took pretty huge deposit. I met it only this hotel in Philippines and they asked only cash or credit. I was lucky to had a cash. The rooms looks like not fresh enough. No any place to walk. You must go by pretty crazy road to get anywhere or use grab every time.

Staff was outstanding at the front desk and at breakfast (Floyd) and everywhere else. Cactus Jacks restaurant was also very good. Mattress bedding and pillows were great!

The A/C fan only had one speed and was too loud. The free WIFI was and unsecured network which some apps will not allow access if so. The electrical switch pad below the thermostat was far too bright at night as it lit up the whole room and actually woke me up several times....it needs a cover.

Breakfast was good And location is really excellent Properly is in heart of Angeles city

Hotel Manager Oliver Babadilla is responsible and helpful He really manage the hotel nicely Intact all the staff is really helpful I will recommend all Uk citizens to stay in this Hotel

Excellent service of staff very attentive and helpful, value for money,(free upgrated to our room to executive suite) Chad the restaurant staff very helpful to prepared our early breakfast..

The music sounds of discotique is so loud n last till morning....

The breakfast was very nice. I was surprised that there were no bacon or breakfast sausage for the 3 days we had breakfast.

It would be nice to have wash clothes in the bathroom to be able to scrub your face. The scrambled eggs and omlette were a little runny.

Excellent hotel, condition like new. Nice and fresh rooms with everything needed. Quality restaurants in the same building, helpful staff. Pool on the 4th floor. Close to SM mall Clark. Good breakfast. I can recommend this hotel.

Nothing..

I liked everything about this hotel. From the facilities to the staff and the room we’re all worth the money

The buffet breakfast could do some improving. Its taste okay but I’m sure it can be improved