very easy check-in and -out; friendly staff (at lobby; at restaurant some are less active; at the pool no poolstaf brought me a towel, just asked my room nr and vanished - crazy); pool: very clean and beautiful (for now the kidddiespool is under renovation, only the main pool available; room: very good wifi, TV and shower; bad: no umbrellas (in case of rain), too many mosquitos inside the room (which was at lakeside); beds too soft, same pillows. breakfast was very ok, also good dining at room. Value for money was ok (ca USD 40.- a day incl breakfast); I still love this hotel & will come back next year.

value for money was fine, nice pool

The property is peaceful and serene despite it located in the middle of the city. The greenery in and around the property gives the guests a perfect get away to unwind and relax. It is place where guests are able to to breathe, smile, and live again to appreciate the beauty of nature. The staff are very friendly and accommodating. They really let you feel at home and one with the family.

I hope they could provide an airconditioned dining area especially during summer…

We love our room near the pond. Away from the pool noise, as we are day sleeper, thank goodness. Nice resort for a family, buffet food is average, staff we're quite nice especially Jeff and Rashid at the restaurant and SG Yoson. Definitely recommend this resort to our Australian family and friends. Thank you to Kath at the Front Desk for accommodating us from checking in and out.

Our stay was almost perfect, except we had an issue with shower floor area constantly flooding when you take a bath. Hence, the damage Cabinetry below the vanity. The cable box or the remote was slow to respond when trying to navigate, battery issue perhaps.

I like the family atmosphere of the place especially the staff who attend to us @ Dining area name Jeef & the front luggage helper can't remember his name though. Love the food & services.

The only thing I can say one thing I wasn't satisfied is I have booked 2 rooms 1 family room at 016 & I stayed at the single rooms 038 near the laudry housekeeping department & I noticed that there was so many mosquitoes hovering up front of my rooms & their was a staff that day & I mentioned to her regarding the issue & I requested to have it spray a mosquitoes repellent, she stay she will inform the staff but never saw anyone stop by my rooms to take care of the problems. Otherwise I will give it 5 star

By far the nicest place to stay in butuan. They sent there van to pick me up from the airport and after 3 days of travel it was really nice. The staff are very helpfull and nice. Our large new suite room was great from the large cr with a huge bathtube to the big balcony over looking the pool it really felt like home. My 5 year old son had so much fun in the pool and play ground.

Only that we had to leave after our 3 day stay.

The free breakfast was great. They are right middle of remodeling and I ended up a remodeled room. Staff was GREAT 👍🏿 some of them I knew from a previous visit.

The noise of progress they are remodeling so I understand

The breakfast buffet was excellent with a wide variety of dishes to choose from. Location is walking distance to SM and Gaisano malls. Staff was extremely helpful and friendly.

They are true to what they claim they are in the website. Good value for money. All the staff from front desk, bell boy and buffet staff are amazing. I'm booking another 6 days stay next year.

Nothing really. I got everything what I needed for the stay.

Breakfast is always good and important meal of the day. Left our luggages at hotel after check out and returned in the afternoon before our flight at Butuan Airport. They provide shuttle to the airport as well. Great service.

Big rooms, aircon and hot hot shower worked well, comfy beds.

The smoking section is really far from the rooms! There's a huge garden with pond in the hotel complex, why not designate a smoking area there as well? The food was.... alright.